Ed./Rev.: 1/1 Pages: 16 PEOPLE Deliverable D3.2 – Pilots Social Network PPPL#3-REP-2115-internal social network report-D3.2-v1.1 Project Acronym: PEOPLE Project Full Title: Pilot smart urban Ecosystems leveraging Open innovation for Promoting and enablLing future E- services Contract no.: 271027 Instrument: CIP Start date of the project: 01/11/2010 Duration: 24 months Due date of deliverable: 30/04/2011 Rev: 30/09/2011 Submission Date: Rev:30/09/2011 Prepared by: Lorena Bourg (ASI) Lead contractor for this deliverable: ASI Dissemination Level PU Public X PP Restricted to other programme participants RE Restricted to a group specified by the consortium (including the Commission Services) CO Confidential, only for members of the consortium (including the Commission Services)
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Ed./Rev.: 1/1 Pages: 16
PEOPLE
Deliverable D3.2 – Pilots Social Network
PPPL#3-REP-2115-internal social network report-D3.2-v1.1
Project Acronym: PEOPLE
Project Full Title: Pilot smart urban Ecosystems leveraging Open innovation for Promoting and enablLing future E- services
Contract no.: 271027 Instrument: CIP
Start date of the project:
01/11/2010 Duration: 24 months
Due date of deliverable:
30/04/2011 Rev: 30/09/2011
Submission Date: Rev:30/09/2011
Prepared by: Lorena Bourg (ASI)
Lead contractor for this deliverable:
ASI
Dissemination Level
PU Public X
PP Restricted to other programme participants
RE Restricted to a group specified by the consortium (including the Commission Services)
CO Confidential, only for members of the consortium (including the Commission Services)
1.2 Definitions and Acronyms ...................................................................................................... 11
2. PEOPLE INTERNAL SOCIAL NETWORK ........................................................................ 11
2.1 ISN aim and main goals. ........................................................................................................ 11
2.2 How to become a member of the ISN. ............................................................................... 11
3. CONTRIBUTION OF THE ISN TO OTHER DELIVERABLES: PEOPLE SCOREBOARD AND EVALUATION ............................................................................................. 11
4. ISN COMMUNICATION ACTIVITES AND INFORMATION SHARING ........................ 12
4. Benefits perceived from using the internal social network. ............................................................. 13
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D3.2 – Pilots – Internal Social Network
Actions carried out as a result of the 6th Month EC Review
1.The reviewers have now been granted access to the PEOPLE LinkedIn group
Statement of originality:
This deliverable contains original unpublished work except where clearly indicated
otherwise. Acknowledgement of previously published material and of the work of
others has been made through appropriate citation, quotation or both.
Document Change Log
Ed/Rev Date Page Description of Changes
Edition 26.09.2011 2
A new “Actions carried out as a result of the 6th Month EC Review” table has been added. As a result of the action points from the sixth month EC review all the reviewers have now access to the LinkedIn group. A line showing this has been added to such box.
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D3.2 – Pilots – Internal Social Network
1. Introduction Important Note: This report is not a deliverable; it is just an accompanying document of the Deliverable D.3.2: Pilot Social Network. The present document comprises the main activities that have been carried out by the members of the project through the internal social network (ISN). The ISN for Pilots was created in the first months of the project, through LinkedIn Social Web services, and it can be accessed under request by clicking on this e-link: http://www.linkedin.com/groups?mostPopular=&gid=3376587 This report is composed of three main sections:
• A summary of the communications, discussions and main topics that have been present on the ISN since its very first creation until today.
• The ISN guideline • A short set of the main conclusions extracted from the ISN in these first months.
2. A summary of the discussions and communications on the ISN
The ISN was activated in the first days of March. Since then and in a continuous basis many different topics
have been discussed through it. A weekly summary report of such discussions has been included below:
1. Deliverable 1.2 - Scenarios (Uni Bremen is responsible, 28.04.2011 is due date)
Stefan reminds everyone that their contents for the completion of the D1.2 must be submitted ASAP so
that they can check them and get them ready to be delivered to the EC with enough time.
2. Clarification on the indicators to be used during the project
During the last audio conference there were some doubts on the use and scope of the different indicators
used in the project. ASI has provided a table which summarizes all these indicators, their scope and
partners responsible.
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3. ISN Guideline Together with the creation of the work group on LinkedIn, a Guideline was created and distributed to all
PEOPLE’s partners. This guide contains all the details on about the log-in procedures, type and frequency of
communications and the connection of the ISN with other deliverables.
ISN GUIDELINE 1. INTRODUCTION
1.1 Document purpose
The present document contains all the information related with the PEOPLE internal social network (ISN), created as a work group within the LinkedIn professional platform. In the following sections the reader will find an explanation of:
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D3.2 – Pilots – Internal Social Network
- The aim and purpose of the ISN - How ISN will contribute to the completion of other important areas and deliverables of the project,
especially to the PEOPLE’s Scoreboard updates and Pilot’s performance evaluation. - Internal communication actions to be carried out through ISN
1.2 Definitions and Acronyms
Acronyms - ISN: People Internal Social Network. - Dow: Description of Work
2. PEOPLE INTERNAL SOCIAL NETWORK
2.1 ISN aim and main goals.
ISN responds, firstly, to the necessity of creating a common virtual space for PEOPLE’s members where any of them can share with the rest their progresses, particular views and specific needs of their pilots. Secondly, it responds to the open approach and open innovation methodology that is being used in PEOPLE. Finally, ISN responds to the obligation of creating an Internal Social Network as stated in DoW (D.3.2). Summary of the ISN main goals:
� To create a collaborative environment through which to interchange and jointly analyze information.
� To contribute in the population of the methodological/knowledge Wiki. � Organizing internal benchmarking workshops � To contribute to PEOPLE Pilots benchmarking.
2.2 How to become a member of the ISN.
Everyone involved in PEOPLE Pilots should create an account on LinkedIn: http://www.linkedin.com/ and then join PEOPLE’s Work Group: http://www.linkedin.com/groups?mostPopular=&gid=3376587
3. CONTRIBUTION OF THE ISN TO OTHER DELIVERABLES: PEOPLE SCOREBOARD AND EVALUATION
Among other uses, the internal social network will be used to specify and adapt the indicators and the process of evaluation that will be followed in each one of the pilots.
Process & Results Indicators (Linked with D1.7): These indicators will be continuously present at the Wiki. Pilot’s leaders will fulfill these indicators with the results obtained in their
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pilots. Before that, the ISN will be used to specify what indicators will be used and the minimum grade of completion they shall reach. These indicators may be adapted, when necessary, to the different realities and complexities of each pilot. All these indicators will be the ones that there will be present in the Wiki to be fulfilled and evaluated afterwards.
PEOPLE Scoreboard (Linked with D1.6, D1.7 & D3.1): Also known as PEOPLE’s Indicators (DoW p.61). These are other sort of indicators. Through the ISN the project members will define a common scoreboard for the formal evaluation of pilot smart urban ecosystems and embedded ICT services, which will be useful for monitoring the progress in fulfilling the project aim and objectives but, also, as an implementation tool for future PEOPLE pilots after the end of the project. The Wiki will contain, show and maintain this Scoreboard for future references for projects related with Smart Cities.
4. ISN COMMUNICATION ACTIVITES AND INFORMATION SHARING
All of the outcomes to be reached by defining the above indicators will be carried out, implemented and guided through communications and debates, initiated by ASI, as methodological responsible in the project or any other member of the consortium wanting to share any experience or having any issue to discuss. Pilots leaders will be requested to give their opinion and own views about the indicators proposed, with the aim of obtaining realistic and adapted indicators to be used in the evaluation of each pilot.
ISN COMMUNICATION & INFORMATION SHARING - MAIN ACTIONS Action Initiator Frequency & Comments
call to debate ASI / any member
Not fixed. � During the project life ASI will initiate
some debates to select and adapt the appropriate result and process indicators to each one of the pilots, depending on their feedback. The results of these debates will be also taken into account to provide the final version of Process and Result tables indicators and at the end of the project, the PEOPLE project scoreboard,
� If judged as convenient and/or necessary, any member is entitled to initiate a debate related to the above topics or any other issue, for its public discussion and resolution.
e-mail notification Automatic It happens every time that a new topic, contribution or comment is posted.
Weekly summary ASI Every Friday a summary containing the main activities and conclusions reached in the week will be sent to all of the ISN members
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4. Benefits perceived from using the internal social network. The use of the ISN has contributed significantly to the creation of synergies among all partners. Within this context, the ISN has also contributed to:
• Create an early warning system. • Make sure knowledge gets to people who can act on it in time. • Connect people and build stronger relationships. • Provide an ongoing context for knowledge exchange that can be far more effective than memoranda. • Attune everyone in the organization to each other's needs and more people will know who knows who
knows what, and will know it faster. • Create an ongoing, shared social space for people who are geographically dispersed. • Amplify innovation and when groups get turned on by what they can do online, they go beyond
problem-solving and start inventing together. • Create a community memory for group deliberation and brainstorming that stimulates the capture of
ideas and facilitates finding information when it is needed. • Improve the way individuals think collectively.