Top Banner
A A few few things you should know first: things you should know first: Scheduling is completely integrated with the billing Scheduling is completely integrated with the billing and collection system. and collection system. New patients and accounts may be created within New patients and accounts may be created within scheduling with either a partial or full registration. scheduling with either a partial or full registration. You may select an existing patient or create a new one You may select an existing patient or create a new one either before or after the desired appointment time is either before or after the desired appointment time is selected. selected. Credit and special account messages will automatically Credit and special account messages will automatically display before the appointment is booked. display before the appointment is booked. Appointment data can automatically be converted from Appointment data can automatically be converted from your current system to this system. your current system to this system. Templates, interval lengths, appointment types, Templates, interval lengths, appointment types, security, etc. are all user defined. Data may be security, etc. are all user defined. Data may be displayed, created, changed and removed all on the displayed, created, changed and removed all on the same screen. same screen.
14
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Pp as2

A A fewfew things you should know first: things you should know first:

Scheduling is completely integrated with the billing and collection Scheduling is completely integrated with the billing and collection system. system.

New patients and accounts may be created within scheduling with New patients and accounts may be created within scheduling with either a partial or full registration.either a partial or full registration.

You may select an existing patient or create a new one either before You may select an existing patient or create a new one either before or after the desired appointment time is selected.or after the desired appointment time is selected.

Credit and special account messages will automatically display Credit and special account messages will automatically display before the appointment is booked.before the appointment is booked.

Appointment data can automatically be converted from your current Appointment data can automatically be converted from your current system to this system.system to this system.

Templates, interval lengths, appointment types, security, etc. are all Templates, interval lengths, appointment types, security, etc. are all user defined. Data may be displayed, created, changed and removed user defined. Data may be displayed, created, changed and removed all on the same screen.all on the same screen.

Page 2: Pp as2

Options – Options – No two practices schedule the same way…No two practices schedule the same way…

Schedule by providerSchedule by provider Schedule by any provider – next availableSchedule by any provider – next available Schedule by providers – patient needs to see more than one provider Schedule by providers – patient needs to see more than one provider

on the same visiton the same visit Schedule by type of appointment – any provider that is availableSchedule by type of appointment – any provider that is available Schedule by site from any siteSchedule by site from any site Spend less time less time searching and booking appointments – a Spend less time less time searching and booking appointments – a

more pleasant experience for your patientsmore pleasant experience for your patients Screen for trouble accounts and book better appointments as credit Screen for trouble accounts and book better appointments as credit

warnings automatically display before the appointment is madewarnings automatically display before the appointment is made

Page 3: Pp as2

MDMD22 Patient SearchPatient Search screen. screen.

Find patients using any of the search screen options. Simply

select the type of search you want to do you’ll be prompted for the

appropriate search fields.

Find patients using any of the search screen options. Simply

select the type of search you want to do you’ll be prompted for the

appropriate search fields.

Patients may be searched using any of

their names…

Patients may be searched using any of

their names…

Page 4: Pp as2

MDMD22 Appointment SearchAppointment Search screen – patient information. screen – patient information.

When the patient is selected their critical

demographics are displayed

When the patient is selected their critical

demographics are displayed

Current insurance coverages with required co-pays display.

Current insurance coverages with required co-pays display.

Their appointment history with both future and past appointments display along with the appointment status.

Their appointment history with both future and past appointments display along with the appointment status.

Current insurance coverages with required co-pays display.

Their appointment history with both future and past appointments display along with the appointment status.

Their appointment history with both future and past appointments display along with the appointment status.

Page 5: Pp as2

MDMD22 Appointment SearchAppointment Search – search parameters. – search parameters.

For instance, if you leave the resource blank it will look for availability for any resource, if you enter a specific resource, resource group or specialty it will

offer appointments for just those providers.If you enter an appointment type it will look at just

those times designated for that type of visit.

For instance, if you leave the resource blank it will look for availability for any resource, if you enter a specific resource, resource group or specialty it will

offer appointments for just those providers.If you enter an appointment type it will look at just

those times designated for that type of visit.

All of the search parameters are optional and simply used

to narrow the search.

All of the search parameters are optional and simply used

to narrow the search.

There are a number of short-cut moves to facilitate fast

accurate bookings. For instance if you’re scheduling a return visit for 4 weeks from today you just enter “4w” in

the date field or instantly display a calendar and click on

the date.

There are a number of short-cut moves to facilitate fast

accurate bookings. For instance if you’re scheduling a return visit for 4 weeks from today you just enter “4w” in

the date field or instantly display a calendar and click on

the date.

Page 6: Pp as2

Scheduling is a simple as clicking on the desired tab.Scheduling is a simple as clicking on the desired tab.

Search for the patient and display

important data.

Search for the patient and display

important data.

Full Day shows the entire day with open, booked and closed times. Yes, you may book into closed time with security.

Full Day shows the entire day with open, booked and closed times. Yes, you may book into closed time with security.

Arrival is where clients may be

checked in and the provider is

automatically notified.

Arrival is where clients may be

checked in and the provider is

automatically notified.

The Open Calendar displays open times by date, time,

resource, site and interval type.

The Open Calendar displays open times by date, time,

resource, site and interval type.

Times may be searched and booked for specific

or multiple sites.

Times may be searched and booked for specific

or multiple sites.

Page 7: Pp as2

MDMD22 Open CalendarOpen Calendar – cut to the chase for open times. – cut to the chase for open times.

If an appointment type is specified in the search

only those intervals will display. For instance

you could search just for the next open time for a

new patient and only “new” openings would

display.

If an appointment type is specified in the search

only those intervals will display. For instance

you could search just for the next open time for a

new patient and only “new” openings would

display.

Pick a time and click Book

Pick a time and click Book

Page 8: Pp as2

MDMD22 Open CalendarOpen Calendar – cut to the chase for open times. – cut to the chase for open times.

If you are looking for open times for multiple providers to coordinate

appointments. . .

If you are looking for open times for multiple providers to coordinate

appointments. . .

. . . Their times will be interleaved in time order.

. . . Their times will be interleaved in time order.

Page 9: Pp as2

MDMD22 Booking ScreenBooking Screen – the data you need. – the data you need.

Every appointment is assigned a unique tracking number to insure the related charges are entered.

Every appointment is assigned a unique tracking number to insure the related charges are entered.

Freeform notes may be entered and printed on

the schedule.

Freeform notes may be entered and printed on

the schedule.

A “Lineup” may be used to automatically book another ancillary

appointment prior to this appointment.

A “Lineup” may be used to automatically book another ancillary

appointment prior to this appointment.

Since all a patient’s balances are handled on one account

you may specify which episode of care the appointment is for.

Since all a patient’s balances are handled on one account

you may specify which episode of care the appointment is for.

Page 10: Pp as2

MDMD22 Arrival ScreenArrival Screen – easy check in of patients. – easy check in of patients.

When a patient arrives the receptionist may select the appointment, click the Post Up

button the complete the check in and automatically notify the nurses station of

the patient’s arrival.

When a patient arrives the receptionist may select the appointment, click the Post Up

button the complete the check in and automatically notify the nurses station of

the patient’s arrival.

When a patient arrives the receptionist may simply click the Post Up button the

complete the check in and automatically notify the nurses’ station of the patient’s

arrival.

When a patient arrives the receptionist may simply click the Post Up button the

complete the check in and automatically notify the nurses’ station of the patient’s

arrival.

At the end of the day the only patients listed will be those that did not show up. The

appointment will be flagged as a No Show and displayed in their appointment history.

At the end of the day the only patients listed will be those that did not show up. The

appointment will be flagged as a No Show and displayed in their appointment history.

Page 11: Pp as2

MDMD22 Post-UpPost-Up – automatic notification of patients’ arrivals at the – automatic notification of patients’ arrivals at the nurses’ station.nurses’ station.

The Post Up screen displays in the nurses’ stations and automatically lets them know

which patients are here and ready to be seen.

The Post Up screen displays in the nurses’ stations and automatically lets them know

which patients are here and ready to be seen.

Shows the patient’s check-in time and scheduled appointment time.

Shows the patient’s check-in time and scheduled appointment time.

Shows the patient’s check-in time and scheduled appointment time.

Shows the patient’s check-in time and scheduled appointment time.

The “Wait” is the minutes they since the patients have been waiting past their

appointment time or, if they arrived late, the minutes since they checked in.

The “Wait” is the minutes they since the patients have been waiting past their

appointment time or, if they arrived late, the minutes since they checked in.

The bottom of the screen displays patients that are checked in but still in lab, X-ray or being registered and patients that are late for their

appointments and have not checked in.

The bottom of the screen displays patients that are checked in but still in lab, X-ray or being registered and patients that are late for their

appointments and have not checked in.

Page 12: Pp as2

MDMD22 AAppointment ppointment RReportseports

Schedules for today’s appointments. Many custom

formats. We’ll do yours.

Schedules for today’s appointments. Many custom

formats. We’ll do yours.

Fee tickets or encounter forms for marking charges.

Fee tickets or encounter forms for marking charges.

Chart Pull List for accessing charts.Chart Pull List for accessing charts. Outguides to track pulled charts.Outguides to track pulled charts.

Status report to list and follow-up on no-shows and cancellations.

Status report to list and follow-up on no-shows and cancellations. Missing Fee Ticket Report to track

down charges for kept appointments.

Missing Fee Ticket Report to track down charges for kept appointments.

Appointment Collection Report to list upcoming appointments with

account credit problems.

Appointment Collection Report to list upcoming appointments with

account credit problems.

Page 13: Pp as2

MDMD22 Patient Accounts – appointment history.Patient Accounts – appointment history.

All of the patient’s past and future appointments may be displayed.

All of the patient’s past and future appointments may be displayed.

All charge and payment transactions may be displayed by appointment.

All charge and payment transactions may be displayed by appointment.

Page 14: Pp as2

Scheduling the way you need it.Scheduling the way you need it.

These screens illustrate just some of the more commonly These screens illustrate just some of the more commonly used features when scheduling appointments. To show all used features when scheduling appointments. To show all of the options and functionality here would make this of the options and functionality here would make this presentation fairly lengthy and overwhelming.presentation fairly lengthy and overwhelming.

To cut to the chase, when we install the system we ask To cut to the chase, when we install the system we ask how you want scheduling to work and then address those how you want scheduling to work and then address those relevant options and procedures.relevant options and procedures.

We encourage our users to always be asking for more. We encourage our users to always be asking for more. You will find that our scheduling system will stay right You will find that our scheduling system will stay right with you as you make your scheduling encounters more with you as you make your scheduling encounters more efficient and pleasant for your patients.efficient and pleasant for your patients.