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PowerStore Technical Overview April 14, 2021
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PowerStore Technical Overview - DSI Ltd

Feb 24, 2023

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Page 1: PowerStore Technical Overview - DSI Ltd

PowerStore Technical OverviewApril 14, 2021

Page 2: PowerStore Technical Overview - DSI Ltd

© Copyright 2021 Dell Inc.2 of 292

Presentation sections• Hardware Overview

• PowerStore 1000T/X – 9000T/X Hardware

Overview

• PowerStore 500T Hardware Overview

• PowerStore T Architecture Overview

• PowerStore X Architecture Overview

• PowerStore Discovery

• PowerStore Clustering

• Resource Balancing

• PowerStore Manager GUI

• CLI

• Rest API

• Data Path

• File

• NVMe-FC

• Storage Network Scaling

• Volumes & Volume Groups

• Protection Policies

• Snapshots

• Thin Clones

• Block Remote Replication

• PowerStore metro node

• Virtualization Integration

• Serviceability

• Security Overview

• Import External Storage

• Services

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For Presenters: What has been updated in the presentation since the last version

• April update

– Content added:

▪ PowerStore 500T

▪ PowerStoreOS 2.0:

• Data Path enhancements

• Cluster support for PowerStore X

• NVMe-FC

• Storage Network Scaling

• Additional Import External Storage support

– Content deleted:

▪ System Limits section (this information can be found in the Support Matrix)

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Hardware Overview

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OverviewTerminology (Hardware) - PowerStore

PowerStore Term Definition Previous Terms

NodeComponent within the base enclosure that contains processors

and memory. Each appliance consists of 2 nodes.Storage Processor (SP), Controller

Base EnclosureUsed to reference the enclosure containing both Nodes (Node A

and Node B) and 25x NVMe drive slotsDisk Processor Enclosure (DPE), Array

Expansion EnclosureEnclosures that can be attached to a base enclosure to provide

additional storage in the form of SAS drivesDisk Array Enclosure (DAE), JBOD

Appliance

Term used for solution containing a base enclosure and any

attached expansion enclosures. The size of an appliance could

be just the base enclosure or the base enclosure plus expansion

enclosures.

N/A

Cluster

Multiple appliances in a single grouping. Clusters can consist of

one appliance or more. Clusters are expandable by adding more

appliances (up to 4).

N/A

Embedded ModuleModule embedded to each node providing mgmt, host front-end

connectivity, SAS expansion ports, and selectable 4-port cardN/A

4-Port CardCard for each node that provides 4 ports for mgmt. and front-end

ports. Selectable in 25GbE and 10GbE Base-T options.N/A

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OverviewPowerStoreTM

• Overall family brand that encompasses all

models is called “PowerStore”

• “PowerStore T models” refers to SAN/NAS

only deployment mode of PowerStore

• “PowerStore X models” refers to SAN and

built-in ESX hypervisor deployment mode

of PowerStore

• From a marketing perspective, it is

acceptable to omit “T” and “X” when

referring to a particular system

configuration– i.e. “PowerStore 5000 models have these system

limits…”

PowerStore™

• PowerStore 500T

• PowerStore 1000T

• PowerStore 3000T

• PowerStore 5000T

• PowerStore 7000T

• PowerStore 9000T

PowerStore T models PowerStore X models

• PowerStore 1000X

• PowerStore 3000X

• PowerStore 5000X

• PowerStore 7000X

• PowerStore 9000X

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OverviewPowerStore Models

PowerStore

500T

PowerStore

1000T/X

PowerStore

3000

PowerStore

5000

PowerStore

7000

PowerStore

9000

CPU per Appliance2x 12C @ 2.2G

Cascade

4x 8C @ 1.8G

Skylake

4x 12C @ 2.1G

Skylake

4x 16C @ 2.1G

Skylake

4x 20C @ 2.4G

Skylake

4x 28C @ 2.1G

Skylake

Memory per

Appliance192GB 384GB 768GB 1152GB 1536GB 2560GB

NVRAM drives per

Appliance0 2 4

Max Storage Drives

per Appliance25 96

Supported DrivesNVMe SCM,

NVMe SSDNVMe SCM, NVMe SSD, SAS SSD

Embedded Ports

4x 25/10/1 GbE

Optical (Optional)

2x10 GbE Optical

4x 25/10/1 GbE Optical or 4x 10/1 GbE BaseT

Support I/O Modules

(2 slots per node)

4x 32/16/8 Gb FC,

4x 25/10/1 GbE Optical,

4x 10/1 GbE BaseT

Supported Expansion

ShelvesNone 2.5” 25-Drive SAS SSD

New

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PowerStore drive support updatesPowerStore Update Drive Support List

Storage Type Usage / Purpose GB

PowerStore 1000T/X –

9000T/X

2.5” Base Enclosure

(25 slot)

PowerStore 500T

2.5” Base Enclosure

(25 slot)

PowerStore 1000T/X –

9000T/X

2.5” Expansion

Enclosure

(25 slot)

SAS SSD

User Data/Metadata 1,920 ✓

User Data/Metadata 3,840 ✓

User Data/Metadata 7,680 ✓

NVMe SSD

User Data/Metadata 1,920 ✓ ✓

User Data/Metadata 3,840 ✓ ✓

User Data/Metadata 7,680 ✓ ✓

User Data/Metadata 15,360 ✓ ✓

NVMe SCM

User Data/Metadata 375 ✓ ✓

User Data/Metadata 750 ✓ ✓

User Data/Metadata 1,500 ✓

NVMe NVRAM Cache 8 ✓

• All drive offerings are encrypted (SEDs)

• All drive offerings are FIPS certified except for NVMe NVRAM drives

New in

PowerStoreOS

2.0

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Appliance 1 Appliance 2 Appliance 3 Appliance 4

Base Enclosure

PowerStoreCluster Overview

Expansion

Enclosure

Dual Node

Architecture

Scale Up

Storage with

Extra Drives

Mode

PowerStore

Clustered

Appliances

PowerStore

Clusters Scale-Out with Appliances*

PowerStore PowerStore

PowerStore

Manager

*Clustering is supported for PowerStore X appliances starting in PowerStoreOS 2.0

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PowerStore 1000T/X – 9000T/X Hardware Overview

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ChassisBase Enclosure (Rear View)

• 2 Nodes in inverted arrangement

• Each Node has Embedded Module

with:

– 1x 4-Port Card Slot – Mezz 0

– Embedded 2x1GbE Port (Mgmt/Service)

– Embedded SAS Expansion Ports (x2)

• Every appliance must contain a 4-Port Mezz 0

– The 4-Port Card is used for connections such as cluster interconnect and management of the

appliance

– Customers will have 2 types of 4-Port Mezz cards to select from: Optical or Copper

• Each node has 2x I/O Module slots for configuring optional additional frontend ports

• Each node has a power supply unit (PSU) which can power both nodes if needed

Node A

Node B

Power Supply

Unit (PSU)

2X 1Gbe Ports

Power Supply Unit

(PSU)

I/O Module 1

I/O Module 00

2X SAS

Expansion

2X 1Gbe Ports

4-Port Card

“Mezz 0””

Embedded Module

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Embedded ModuleOverview

The Embedded Module has the following components/connectors:

• One 4-port card (Mezz 0)

• One SAS controller, with two external MiniSAS HD ports

• One Broadcom 1GbE device with two RJ45 ports, in the field the service port will be used for

console access

• One Micro DB9 serial port, direct connect SP console (Not used by customers)

• USB port for system recovery in case dual M.2 failure and for password reset

Mezz 0

SAS portsMicro DB9

USB port

1GbE ports

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4-Port CardOverview

• 4-Port Cards are inserted in Mezz 0

slot

• 4-Port Cards are required and will be

available with the following

configurations:

– 4-Port 25GbE Optical

▪ 10Gb or 25Gb SFPs

• Can mix SFPs on same card

▪ TwinAx

– 4-Port 10GbE/1GbE/100MbE BaseT

• 4-Port Card is sometimes referred to

as “OCP” (Open Compute Project) 4-Port 25GbE Optical Card 4-Port 10GbE BaseT Card

4-Port Card Option 1 4-Port Card Option 2

Optional

SFPs/TwinAx

4-Port Mezz Card

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I/O ModulesConnectivity Options

• Each node contains 2 I/O Module slots for added connectivity

• I/O Module configurations must match on both Nodes

• The following I/O Modules are optional for each appliance:

– 4-Port 25GbE SFP based I/O Module

▪ Supports the following speeds based on installed

SFP/TwinAx Cable

• 1GbE / 10GbE / 25GbE

▪ Supports 10GbE SFP, 25GbE SFP, Active and Passive

TwinAx

• No active TwinAx for 25GbE

– 4-Port 10GBaseT I/O Module

▪ Supports both 10GBaseT, 1GBaseT, 100MBaseT on

the same I/O Module

– 4-Port 32Gb Fibre Channel I/O Module

▪ Supports 16Gb FC SFP and 32Gb FC SFP

• Both SFP types will auto negotiate to lower

speeds

(32Gb / 16Gb / 8Gb or 16Gb / 8Gb / 4Gb)

Slot 1 Slot 0

Slot 0 Slot 1

Optional I/O Modules

4-Port 25GbE SFP based I/O Module 4-Port 10GbE BaseT I/O Module

I/O Module Option 1

SFPs/TwinAx

I/O Module Option 2

I/O Module Option 3

SFPs

4-Port 32Gb Fibre Channel I/O Module

v

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PowerStore Drive SupportNVMe NVRAM

• Every system has either 2 or 4 NVMe NVRAM Write Cache drives depending on model

–Each NVRAM drive is 8GB in size and mirrored

–All writes to the system must be written to the NVRAM drives prior to being acknowledged to the source

• There will be a maximum of 4 NVRAM drives depending on model of the system and this is locked

–Customers cannot scale write cache

• NVMe NVRAM drives are self-encrypting, but not FIPS certified

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PowerStore Drive SupportNVMe SCM

• Customers have the option to use NVMe SCM drives in their PowerStore system

• If only NVMe SCM drives are chosen, a minimum of 6 drives are required per appliance

• NVMe SCM drives can now be mixed with NVMe SSD and SAS SSD drives

– When mixed, NVMe SCM drives will serve as a dedicated metadata tier, improving performance with the low latency capability of NVMe SCM drives

– When mixed, NVMe SSD drives will server as the storage tier and a minimum of 6 NVMe SSD drives are required

New in

PowerStoreOS 2.0

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PowerStore Drive SupportNVMe SCM – System Configuration

Up to 21x

NVMe SCM

Drives

6x

Minimum Drives

2 or 4 NVRAM drives

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PowerStore Drive SupportNVMe SSD

• Customers have the option to use NVMe SSD drives in their

PowerStore system

• If NVMe SSD is chosen, a minimum of 6 drives are required

per appliance

• The base enclosure with NVMe SSD drives can attach

expansion enclosure(s) with SAS SSD drives–Note, in terms of ordering, the base enclosure must be completely filled

before expansion enclosures can be attached

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PowerStore Drive SupportNVMe SSD – System configuration (no expansion enclosures)

Up to 21x

NVMe SSD

Drives

6x

Minimum Drives

2 or 4 NVRAM drives

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PowerStore Drive SupportNVMe SSD – System configuration (With expansion enclosure)

Up to 21x

NVMe SSD

Drives

2 or 4 NVRAM drives

25x SAS

SSD

Drives

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PowerStore Drive SupportSummary

• All 25 drive slots support NVMe drives, SAS SSD drives are not supported in any

slot on base enclosure

• SAS SSD drives are only supported in attached expansion enclosures

Drive Type Location Purpose

NVMe NVRAM Slots 21-24 in base enclosure Cache

NVMe SCM Slots 0-20 in base enclosure User Data/Meta Data*

NVMe SSD Slots 0-20 in base enclosure User Data/Meta Data

SAS SSD Slots 0-24 in expansion enclosure User Data/Meta Data

*When mixed with NVMe SSD,

NVMe SCM drives will only store

Meta Data

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Power Supply Unit Atlas *

• Supports 1800W High Line Only

• Uses C13/C14 or C13/C20 cables only– C13/C14 is a more typical connector in the field

– C13/C20 used in our PowerStore racks that have primarily

C19 outlets

Poseidon Power Cord

Atlas Power Cords

* Low Line voltages (110 – 120 volts) require the use of a step-up transformer

Poseidon *

• Supports 2100W High Line

• Uses C19/C20 cables only

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PowerStore Country Specific CablesC13 Country Specific Cables

• Only used with Atlas PSU

• Can be used with Base Enclosure for any country that has wall

outlets with 200-240 Volts

• Can be used with Tabasco Expansion Enclosure for any

country

• Requires >100 Volts

• Applies to following Base Enclosure models:

• PowerStore 1000T / PowerStore 1000X

• PowerStore 3000T / PowerStore 3000X

• PowerStore 5000T

C19 Country Specific Cables

• Only used with Poseidon PSU

• Can be used with Base Enclosure for any country that has wall

outlets with 200-240 Volts

• Applies to following Base Enclosure models:

• PowerStore 5000X

• PowerStore 7000T / PowerStore 7000X

• PowerStore 9000T / PowerStore 9000X

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PowerStore 500T Hardware Overview

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PowerStore 500TBase Enclosure (Front)

• 25x U.2 Drive Slots capable of supporting:– NVMe SSD

– NVMe SCM

• Internal DRAM caching therefore no need for NVRAM drives

• 2U in height (rack units), 31.2” depth, 73.3 lbs fully loaded– All PowerStore systems have the same depth

Up to 25x NVMe

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PowerStore 500TBase Enclosure (Front)

• Each node will contain 1x Intel

S4510 240GB M.2 SATA drive– Single SSD

• Each node will contain 96GB of

DDR Memory

• Each node will contain a single 12

core CPU (Intel 4214)

• PowerStore 500T platform

supports Unified or Block

Optimized only– PowerStore T model

Up to 25x NVMe

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PowerStore 500TBase Enclosure (Rear)

• Consist of 2x Nodes– Node A – Bottom Half

– Node B – Top Half

• Each Node includes an “Embedded

Module” which contains:– 1x 4-Port Card (Optional) - “Mezz 0”

– 1x 2-Port Card (10GbE Optical ports) – “Mezz 1”

– Embedded 1GbE Port (x2)

– Embedded SAS Expansion Ports (x2)

▪ Not used

– Service ports for engineering use

Node A

Node B

Embedded Module

Power Supply

Unit (PSU)

I/O Module

Slot 1

I/O Module

Slot 0

2X 1GbE Ports

2-Port Card

(Fixed 10GbE Optical)

“Mezz 1”

4-Port Card

“Mezz 0”

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PowerStore 500TBase Enclosure (Rear)

• Each node has 2x IO Module slots

for optionally adding more front end

ports – blanks shipped when no IO

Modules are ordered

• Mgmt is done with the 1GbE ports

on the embedded module therefore

a 4-port card is not required for

every PowerStore 500T appliance– Shipped with a blank bezel in the event a

4-port is not ordered

– NAS and Clustering not supported

without 4-Port Card

Node A

Node B

Embedded Module

Power Supply

Unit (PSU)

I/O Module

Slot 1

I/O Module

Slot 0

2X 1GbE Ports

4-Port Card

“Mezz 0”

2-Port Card

(Fixed 10GbE Optical)

“Mezz 1”

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PowerStore 500T4-Port Card (Mezz0)

• 4-Port Card (“Mezz0”) is used for cluster interconnect and front-end

connectivity

• A 4-Port Card is optional. The following features are not supported

when a 4-Port Card is not ordered

– Unified Deployment mode (File services)

– Clustering

• 4-Port 25GbE SFP based Mezz Card (“Light Blade”)

– Supports 1GbE SFP to RJ45, 10GbE SFP, 25GbE SFP28, Active and

Passive TwinAx

▪ No active TwinAx for 25GbE

– Mezz card will include 4x TwinAx cables to be used to connect appliance

to Top of Rack switch

– The last two ports (ports 2 and 3) are reserved for future releases and not

available to customers

4-Port SFP based Mezz Card

(“Light Blade”)

TwinAx Cables for Mgmt

and FE

Top of Rack Switch

Indus Backend

SFPs/TwinAx

4-Port Card

“Mezz 0”

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PowerStore 500T2-Port Card (Mezz1)

• 2-Port Card (“Mezz1”) is used for front-end connectivity and

replication

• 2-Port Card is a fixed 10 GbE Optical card2-Port Card

“Mezz 1”

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PowerStore 500TConnectivity Matrix

Slot Device Port 0 Port 1 Port 2 Port 3

IO Module ClearskyX - 4x 25GbEiSCSI,

Replication

iSCSI,

Replication

iSCSI,

Replication

iSCSI,

Replication

IO Module SnowslideX - 4x 10/1 GBaseTiSCSI,

Replication

iSCSI,

Replication

iSCSI,

Replication

iSCSI,

Replication

IO Module ColdspellX - 4x 32Gb FC FC, NVMe-FC FC, NVMe-FC FC, NVMe-FC FC, NVMe-FC

4-Port Card (Mezz0) Light Blade

iSCSI, NAS,

Clustering,

Replication

iSCSI, NAS,

Clustering,

Replication

Reserved Reserved

Fixed Ports (Mezz1) Fixed Ports - 10GbE SFPsiSCSI,

Replication

iSCSI,

ReplicationN/A N/A

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PowerStore 500TDrive Support

• All 25 drive slots support NVMe drives

• Expansion enclosures are not supported with PowerStore 500T

Drive Type Location Purpose

NVMe SCM Slots 0-24 in base enclosure User Data/Meta Data*

NVMe SSD Slots 0-24 in base enclosure User Data/Meta Data*When mixed with NVMe SSD,

NVMe SCM drives will only store

Meta Data

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PlatformPower Supply Unit

• PowerStore 500 supports two 1450W PSU models

• 1450W PSU – Supports high-line power

• 1450W (100-120V) Native Low Line PSU– Support low-line power

• Uses C13/14 or C13/C20 cables only– C13/C14 is a more typical connector in the field

– C13/C20 used in our PowerStore racks that have primarily C19 outlets

• DC power is not supported

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PowerStore T Architecture Overview(applicable to 500T – 9000T models)

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OverviewPowerStore T Model

• PowerStoreOS installed directly on purpose built hardware

– 2U2N

– All NVMe Base Enclosure

• Unified Storage array

– SAN (FC/iSCSI)

– NAS (NFS/SMB/FTP/SFTP)

– vVol (FC/iSCSI)

• Active-Active architecture

– Each node has access to the same storage

– Active-optimized/Active-unoptimized front end connectivity

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OverviewPowerStore T Storage Configuration

• PowerStore T has two user configured deployment modes

• Different deployment modes are called Storage Configuration– Unified:

▪ Default storage configuration (factory state)

▪ Supports SAN, NAS, and vVol

▪ Resources shared between block and file components

– Block Optimized

▪ Alternate storage configuration (requires reboot)

▪ Supports SAN and vVol

▪ Resources dedicated to block components

• Storage Configuration is selected at time of Initial Configuration– Changing Storage Configuration requires a factory reset

– Currently, multi-appliance clusters support a maximum of one Unified appliance.

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OverviewPowerStoreOS

• Implemented through multiple docker

containers

• Docker– An environment and set of specifications for

container based deployments

• Containerizing PowerStoreOS comes

with many advantages– Easier serviceability

– Greater potential for integration

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NetworkingSystem Bond

• PowerStore T models contain a system bond by default

• Ports 0 & 1 of 4-Port Card are automatically bonded together in LACP mode

• This bond is essential to the networking configuration and cannot be removed

• System bond can provide high availability to cluster data and metadata traffic

• Link aggregation configuration on the switch side is optional– If switches are not configured to support LACP, Ports 0 & 1 will operate in Active/Passive mode

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NetworkingStorage Network Scaling

• PowerStore T models support 32Gb FC I/O Modules for SAN and NVMe-FC connectivity

– Traditional block and vVol storage presented to external hosts over FC

• iSCSI Storage network can be scaled up to support more iSCSI targets

• The following components are available for iSCSI port scaling:

– Ports 2 & 3 of 4-Port Card

– 4-Port I/O Modules

• No additional link aggregation can be configured

– System bond cannot be expanded

• Workflow:

1. Add additional IPs to the existing storage network (unless unused IPs exist)

2. Map unmapped ports to the additional IPs

New in

PowerStoreOS

2.0

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DeploymentConfigure Switches - Ethernet Switches (Dell)

• Dual ethernet switches are required to provided high availability

• Dell EMC PowerSwitches running OS10 Enterprise Edition (OS10EE)– S4148F-ON

▪ 48 Fixed 10 GbE SFP+ ports

▪ 8 Fixed 50 GbE QSFP28 ports

▪ 4 Fixed 100 GbE QSFP28 ports

– S4148T-ON

▪ 48 Fixed 10 GBASE-T ports

▪ 8 Fixed 50 GbE QSFP28 ports

▪ 4 Fixed 100 GbE QSFP28 ports

– S5248F-ON

▪ 48 Fixed 25 GbE SFP28 ports

▪ 4 Fixed 100 GbE QSFP28 ports

▪ 2 Fixed 200 GbE QSFP28-DD ports

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DeploymentConfigure Switches - Ethernet Switches (Third-party)

• Customers can use third party switches– Reference E-Lab for complete list of qualified switches

• Ethernet switches are used for a variety of network traffic– Traffic is determined by model and deployment type

▪ iSCSI (PowerStore T and PowerStore X)

▪ Replication (PowerStore T and PowerStore X)

▪ Native Import (PowerStore T and PowerStore X)

▪ NAS (PowerStore T Unified)

▪ vMotion (PowerStore X)

▪ Management (PowerStore X)

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DeploymentConfigure Switches - Ethernet Switches - Topology

• Virtual Link Trunking interconnect (VLTi) (or third-party equivalent)– Recommended configuration

– Creates a single logical switch out of two physical switches

– Automatic configuration of VLANs on VLTi interface

– Synchronized MAC tables support faster failover

– Supports link aggregation across two physical switches

▪ Best practice is to configure LACP on switch side to support the PowerStore T system bond

▪ Provides full bandwidth potential across system bond

• Alternative Layer 2 connectivity options– Dynamic Link Aggregation Group (LAG), Static LAG, or reliable L2 uplinks

– Provides connectivity between two physical switches

– System bond will enter degraded mode

▪ Bond ports presented in active / passive states

▪ Bandwidth potential limited to 50% on system bond

▪ High availability remains

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DeploymentConfigure Switches – Out of Band Management

• PowerStore T model deployments require Out of Band (OOB) Management switch

connectivity– 1x OOB Management switch is required

– 2x OOB Management switch is supported for high availability

– The document and this presentation outline 1x OOB Management

• OOB Management switch can be configured with or without a management VLAN– Switch ports must support untagged native VLAN traffic for system discovery

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DeploymentCabling

• Management Network

– 1x Out of Band (OOB) Management switch

▪ 2x OOB Management is supported for HA

– Onboard 1GbE Ports

• Data Network

– 2x Top of Rack (ToR) Ethernet Switches

– Bonded 4-Port Card Ports 0 & 1

– Layer 2 interconnect

• Diagram depicts minimal required cabling for full

feature support

• In PowerStoreOS 2.0, only the management

network cabling is required to complete the initial

configuration wizard

Management Network

Data Network

Example Config

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PowerStore X Architecture Overview(applicable to 1000X – 9000X models)

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OverviewPowerStore X Model

• ESXi runs directly on purpose built hardware

– 2U2N

– All NVMe Base Enclosure

– Dual-socket Intel Xeon architecture

• PowerStoreOS runs in a virtual machine

– Referred to as the Controller VM

• Capabilities:

– SAN (FC/iSCSI)

– vVol (FC/iSCSI)

– Embedded Applications (Virtual Machines)

– Clustering of multiple X model appliances is supported

• Active-Active architecture

– Each node has access to the same storage

– Active-optimized/Active-unoptimized front end connectivity

Hypervisor

End User VM

End User VM

End User VM

PowerStoreOS

New in

PowerStoreOS

2.0

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OverviewESXi

• VMware ESXi 6.7P04 installed directly onto each node

• PowerStore X model appliance contains ESXi Cluster of two ESXi hosts– 1 ESXi host per node

• Requires existing vCenter and license for deployment– VMware vSphere Enterprise Plus or vSphere Remote Office Branch Office license

– Customer can purchase license or use existing

• VMware components are automatically configured– ESXi Cluster

– vSphere HA

– Distributed Virtual Switch

– Etc.

• Customer Virtual Machines will leverage PowerStore storage and data services

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OverviewController VM

• PowerStoreOS runs inside of a Controller VM– VMware Virtual Machine

– “Virtualized” instance of the PowerStore series OS

• One Controller VM fixed per node– Will never fail-over to other node

• Reserves 50% of node resources– CPU and Memory

• Key platform devices passed through directly to Controller VM– Removes latency involved with ESXi layer

• Stored on M.2 device local to host and node

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OverviewDiagram

Primary Node Secondary Node

passthrough passthrough

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OverviewPowerStore X Model Capability Diagram

PowerStore Datastore

PowerStore

ESXi Cluster

PowerStore X ModelServer

Storage FC/iSCSI iSCSI InternalFC/iSCSI

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NetworkingTeaming

• PowerStore X implements various port teaming configurations– This provides high availability for network traffic

• PowerStore X requires 4-Port Card Ports 0 & 1 cabled at a minimum– ESXi networking is configured to support cabling all 4 ports on the 4-Port Card

• The use of these ports by specific networks will be detailed

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NetworkingPort Mapping Table

4-Port Card Port 0 Port 1 Port 2 Port 3

Port Group PowerStore Network Uplink 2 Uplink 1 Uplink 4 Uplink 3

PG_MGMT Management, Initial Discovery Network Active Active Standby Standby

PG_MGMT_ESXi Management Active Active Standby Standby

PG_Storage_INIT1 Storage Unused Active Unused Unused

PG_Storage_INIT2 Storage Active Unused Unused Unused

PG_Storage_TGT1 Storage Standby Active Standby Standby

PG_Storage_TGT2 Storage Active Standby Standby Standby

PG_Storage_TGT3 Storage Standby Standby Standby Active

PG_Storage_TGT4 Storage Standby Standby Active Standby

PG_vMotion1 vMotion Standby Standby Standby Active

REQUIRED OPTIONAL

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DeploymentSwitches

• Dual ethernet switches are required to provided high availability

• Dell EMC PowerSwitches running OS10 Enterprise Edition (OS10EE)– S4148F-ON

▪ 48 Fixed 10 GbE SFP+ ports

▪ 2 Fixed 40 GbE QSFP+ ports

▪ 4 Fixed 100 GbE QSFP28 ports

– S4148T-ON▪ 48 Fixed 10 GBASE-T ports

▪ 2 Fixed 40 GbE QSFP+ ports

▪ 4 Fixed 100 GbE QSFP28 ports

– S5248F-ON▪ 48 Fixed 25 GbE SFP28 ports

▪ 4 Fixed 100 GbE QSFP28 ports

▪ 2 Fixed 200 GbE QSFP28-DD ports

• Customers can use third party switches– Reference E-Lab for complete list of qualified switches

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DeploymentSwitches - Configuration

• Virtual Link Trunking interconnect (VLTi) (or third-party equivalent)– Recommended configuration

– Creates a single logical switch out of two physical switches

– Automatic configuration of VLANs on VLTi interface

– Synchronized MAC tables support faster failover

• Alternative Layer 2 connectivity options– Dynamic Link Aggregation Group (LAG), Static LAG, or reliable L2 uplinks

– Provides connectivity between two physical switches

• Reference Configuring Switches and External Networks

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DeploymentConfigure Switches - Ethernet Switches - Management

• PowerStore X model deployments do not use an Out of Band (OOB) Management

switch

• Management is in-band on 4-Port Card Port 0 & 1– This ensures high availability for management traffic to vCenter

• Switch ports must support untagged native VLAN traffic for system discovery

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DeploymentCabling

• Data Network

– 2x Top of Rack (ToR) Ethernet Switches

– Bonded 4-Port Card Ports 0 & 1

– Layer 2 interconnect

• Diagram depicts minimal required cabling

– Cluster will alert on not having dual redundant switches

Data Network

Example Config

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PowerStore Discovery• Discovery Utility

• Static IP Discovery

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Once you get a system, what are the next steps?

Once the rack and stack of

the appliance is completed

• Cabling completed (To be covered in

a later presentation)

• Power on appliance(s)

Connect workstation to the same L2 network and discover the system

• Use the PowerStore Discovery

Utility to discover appliance(s)

• Select appliance(s) and click Create

Cluster

Deploy a new cluster

• Run through the Initial

Configuration Wizard

(ICW)

1

2

3

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Discovery Utility

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PowerStore Discovery Utility

• PowerStore Discovery Utility is a Dell EMC open-source discovery tool

– Available on Dell EMC Support Site

– No installation required

– Utilizes Zero-configuration networking (zeroconf) to discover appliances

• Use cases:

– Initial discovery

▪ Discovery of unconfigured appliances

– Adding appliances

▪ Adding appliance to an existing configured cluster

– Finding already configured cluster(s)

▪ Once a cluster is configured, it can be discovered again from the tool

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L2 Network

PowerStore Discovery UtilityPre-requisites (Physical)

• Cabling required for

discovery– PowerStore T uses the 1Gb

Onboard Management port

– PowerStore X uses first two

ports of the 4-Port Card

• Workstation (laptop or

host/VM) has connection

via Ethernet cable to the

same L2 native network as

the appliance(s)– Additional cabling required for

deployment and host access

Workstation

PowerStore T

PowerStore X

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Initial ConfigurationInitial Configuration

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Manual discovery procedure – Service Port

• You can also discover the system by connecting

to the service port:– Connect your workstation's Ethernet adapter to the service

port on node A of the base enclosure.

– Set the IP address of your workstation to 128.221.1.249 with

netmask 255.255.255.0, and no gateway address defined.

– Ensure that you can ping the IP address of node A's service

LAN port (128.221.1.250).

– In a web browser, go to https://128.221.1.250

– Log on to PowerStore Manager and begin the initial

configuration process using the default credentials

(admin/Password123#).

– Disconnect the workstation from the service port after the

initial configuration process is complete.

Workstation

PowerStore appliance

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PowerStore Static IP Discovery

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OverviewWhat’s New

• There are now three methods to discover PowerStore to run through Initial

Configuration Wizard (ICW) of a PowerStore system

B B

AA

01

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0

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PowerStore T

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OverviewWhat’s New

• There are now three methods to discover PowerStore to run through Initial

Configuration Wizard (ICW) of a PowerStore system– Service port (recommended)

▪ Direct connect to PowerStore and launch ICW

B B

AA

01

10

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IP: 128.221.1.10 IP: 128.221.1.250/251

PowerStore T

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OverviewWhat’s New

• There are now three methods to discover PowerStore to run through Initial

Configuration Wizard (ICW) of a PowerStore system– Service port (recommended)

▪ Direct connect to PowerStore and launch ICW

– Discovery tool▪ Leverage discovery tool to launch ICW

B B

AA

01

10

2200W

2200W

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1

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0

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Network

IP: 169.254.0.5 IP: 169.254.x.x

PowerStore T

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OverviewWhat’s New

• There are now three methods to discover PowerStore to run through Initial

Configuration Wizard (ICW) of a PowerStore system– Service port (recommended)

▪ Direct connect to PowerStore and launch ICW

– Discovery tool▪ Leverage discovery tool to launch ICW

– PowerStore static IP discovery▪ Supported on both PowerStore T and PowerStore X model appliances

▪ Open web browser to launch ICW with a well defined static IP address

B B

AA

01

10

2200W

2200W

3210 3210

3 2 1 03 2 1 0

1

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Network

IP: 169.254.0.5 IP: 169.254.0.10

169.254.0.20

169.254.0.30

169.254.0.40

169.254.0.50

PowerStore T

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How Does It WorkTwo Phase Login

• Launch web browser to static IP addresses http://169.254.0.10– Backup IP addresses 169.254.0.20, 169.254.0.30, 169.254.0.40, 169.254.0.50 are also available and

point to the same location

– Login with default credentials

– A list of unconfigured appliances will be presented

– Select appliance to be configured and click “Go To Initial Configuration”

• Launch initial configuration– A new ICW session is created redirecting the user to the Zeroconf IP of the selected appliance

– Login with credentials

– Complete ICW and cluster configuration

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PowerStore Clustering

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ClusteringDetails

• PowerStore T & X models support clustering– You can mix different appliance models (all T or all X, no T & X combination in the same cluster)

• Maximum size of 4 appliances

New in

PowerStoreOS

2.0 – X Model

Clustering

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ClusteringWhat’s New in PowerStoreOS 2.0

• Automatic primary appliance selection – Create cluster utilizes the most effective appliance as primary appliance

• Create cluster roll forward– Multi appliance clusters will attempt to continue with creating the cluster as a best effort in the event of

a single appliance failure

• Create cluster REST API– REST interface for creating a cluster and adding an appliance

Also new in

PowerStoreOS

2.0

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ClusteringPrimary Appliance

• Each Cluster contains a Primary appliance that runs all control path services

• Primary appliance specific services include:– Global Management IP

– Primary Management DB

– Cluster high availability (pacemaker)

• All other appliances are standby appliances from primary control path perspective– They run a subset of control path services to manage themselves and communicate with primary

– These appliances still serve I/O, only standby in regard to Primary appliance specific services

• Primary appliance specific services will failover to standby appliance if needed– Effectively creating new Primary appliance

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ClusteringPrimary Appliance

• Primary appliance can be configured in Block optimized or Unified mode– Unified mode will support file services

– All additional appliances are configured automatically as Block optimized

• The following Cluster configurations are supported:– Unified Cluster

▪ Primary appliance is deployed as Unified storage configuration running file services

▪ Appliances 2-4 (depending on cluster size) are deployed as Block optimized

– Block optimized Cluster

▪ All appliances are deployed as Block optimized

• Cannot convert Block optimized Cluster to Unified– Cannot add a Unified appliance to a Block optimized Cluster

• File resources and services will always run on the primary appliance of a Unified Cluster– File does not failover to a new Primary appliance

– File is highly available on the Primary appliance

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ClusteringResources

• Individual resources reside on a

single appliance only– Volumes

– vVols

– NAS Servers

– File Systems

• Data for a single resource is not

striped across multiple appliances

• Resource balancing and migration will

be handled in a future presentation

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ClusteringCreation

• How to create and modify a Cluster– Initial Configuration (1-4 appliances)

– Add Appliance

– Remove Appliance

• Cluster creation can only be done via the GUI– REST and CLI are not supported

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Resource Balancing

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OverviewWhat is Resource Balancer?

• The ability of PowerStore to

use analytics to balance

storage resources (volumes)– Which node to assign a new

volume to on an appliance

New Volumes?Appliance 1

1-appliance Cluster

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OverviewWhat is Resource Balancer?

• The ability of PowerStore to

use analytics to balance

storage resources (volumes)– Which node to assign a new

volume to on an appliance

– Which appliance to assign a new

volume to in a multi-appliance

cluster

New Volumes?

Appliance 1

Appliance 2

4-appliance Cluster

Appliance 3

Appliance 4

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OverviewWhat is Resource Balancer?

• Appliance assignments

determined by:– Current storage space utilization

› Storage trends and forecasts

– System limits

› Max volumes per appliance /

volume group

– Appliance status and health

› Offline, failures, read-only (100%

full)

– Performance metrics are not

considered

– Resource Balancer does not

proactively or automatically move

existing volumes from one

appliance to another

New Volumes?

Appliance 1

Appliance 2

4-appliance Cluster

Appliance 3

Appliance 4

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OverviewWhat is Resource Balancing?

• The ability to migrate storage

resources between

appliances in a cluster– Manual migration

– Assisted migration

• Leverage capacity

monitoring, forecasts, and

alerts with suggested

remediation options

Appliance 2

Appliance 3

Appliance 4

?

4-appliance Cluster

?

?

?

Appliance 1Appliance 1 90%+

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Volume PlacementPlacement Options

• Placement of new storage volumes on a multi-

appliance cluster– Automatic or manual

• Automatic placement of new volumes (default)– Placement determined by the system

– Governed by metrics listed earlier (Slide 65)

• Manual placement of new volumes– The administrator chooses the desired appliance

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Manual MigrationRemediation for Capacity Alert

• 2-appliance cluster

• Appliance 1 is over 90%

full

• Appliance 2 has lots of

storage capacity

• Event is recorded as a

major alert

• Alert details suggests

remediation options

• Remediation in this

example: manually move

a volume

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Assisted MigrationRemediation for a Time-to-Full Alert

• 2-appliance cluster

• Appliance 1 is forecast to run out

of space in 8 days

• Appliance 2 has lots of storage

capacity

• Event is recorded as a major alert

• Alert details suggests assisted

migration, cleanup, or add drives

• Remediation in this example: move

volumes with assisted migration

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PowerStore Manager GUI

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PowerStore Manager GUI OverviewWhat is PowerStore Manager?

• HTML5-based GUI for managing PowerStore

clusters

• No Java required

• Supported with popular browsers: Chrome,

Firefox, Internet Explorer, Edge, Safari

• Simple, modern, intuitive management and

monitoring interface

• No client install required

• Connect by HTTPS

– HTTP or HTTP redirect to HTTPS is not

supported

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PowerStore Manager GUICompute and Storage

• Configure a

new host server

under Compute

• Provision and

map a new

volume to the

host server

under Storage

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PowerStore Manager GUICompute

• On the menu bar, click

Compute

• From the drop down,

click Hosts & Host

Groups

• Click Add Host

• Provide a host name,

OS, description and

click Next

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PowerStore Manager GUICompute

• Select iSCSI or

Fibre Channel and

click Next

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PowerStore Manager GUICompute

• Select the host

initiators and

click Next

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PowerStore Manager GUICompute

• Review the

summary and

click Add Host

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PowerStore Manager GUICompute

• New host is

added

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PowerStore Manager GUIStorage

• Click Volumes

List or Storage to

configure a volume

for the host

• In this example:

click Storage and

to the right of

Volumes in the

drop down

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PowerStore Manager GUIStorage

Create Volumes

wizard

• Enter volume

properties and

click Next

• The default

Performance

policy is

medium, but can

be changed

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PowerStore Manager GUIStorage

• Select a host or

host group

– Set LUN ID or

allow automatic

generation

– Use LUN 0 for

boot-from-SAN

• Click Next

• Review the

summary and click

Create

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PowerStore Manager GUIStorage

• Click Refresh

• Volume now listed

• Complete steps on

the host to

initialize and

format the new

volume

• Configure MPIO

settings on the

host

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CLI

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IntroductionPowerStore CLI

• Standalone Client– Translates CLI into REST API calls in the background

• CLI still used frequently for administration– Easy to use, OS commands can be used to filter

• Allows batch jobs without programming skills

• Available for Windows and Linux– RPM for SLES 12, RHEL 7.x, Oracle Linux 6.5, 7

– Windows 7,8,10 / Server 2012, 2012R2, 2016

– Requires administrative privileges for installation

• Objects almost identical to REST-API

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Using PowerStore CLIStart using PSTCLI

[user@host ~]$ pstcli -hEnter interactive session.pstcli [-d <address>] [-port <number>] [-u <user_name>] [-p <password>]

[-ssl { interactive | reject | accept | store }] [-header] -session

Perform an action on an object on the destination system.pstcli [-d <address>] [-port <number>] [-u <user_name>] [-p <password>]

[-ssl { interactive | reject | accept | store }] [-header] <object> <action> [<qualifiers>]

Get detailed help on client options:pstcli help { -session | CMD | -version | -save_cred | -removeCred | -removeAllCreds | -default |

-certList | -certDel | -certClear | -clearCache }

Additional help topics will be provided once you connect to the remote server. Please provide destination address to obtain remote server command help.

• Option “-h/-help” shows additional information

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REST API

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Functionality

• The REST API allows you to interact with PowerStore Management functionality,

including:

– System settings and monitoring

– Host and remote system connections

– Network settings

– Storage management

– Data protection

– Support configuration

• Presents a single, consistent interface to manage

• SSL encryption allows secure connection from client to system

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SwaggerUISwagger UI – https://<PowerStoreClusterIP>/swaggerui

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Data Path

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PowerStore Data PathOverview

• A PowerStore’s read and write path depends on the system model– Described in detail in later slides

• PowerStore’s data path includes hardware and software algorithms working

together to accept and store user as efficiently as possible

• PowerStore’s Dynamic Resiliency Engine (PowerStore DRE) automatically

consumes the drives within an appliance and creates appropriate redundancy

using all the drives– Space is consumed from the drives to store data after it passes through deduplication and

compression

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PowerStore 1000T/X – 9000T/X Data PathData Layout – Storage Devices

• The software operating environment is installed on (2) M.2 devices within each node

– No “VAULT” System Drives

• A portion of the DRAM Memory is used as a read cache

• Dual ported NVRAM Write Cache is accessible by both nodes

– No mirroring write cache data to peer controller

• Hardware offloaded compression engine– Quick-Assist Technology

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PowerStore 1000T/X – 9000T/X Data PathData Layout – Storage Devices – NVRAM Devices

• Cache– 2 or 4 Devices

– Write Cache & TX Data

– Data@Rest Encryption

• Battery Protected– Node BoB

19

Data

Drive

20

Data

Drive

21

NV

RA

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evic

e

22

NV

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e

23

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e

24

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...

MirrorMirror

A B

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PowerStore 1000T/X – 9000T/X Data PathI/O Flow – Write Path

1. The appliance receives a Write on

Node B

2. The write request is stored in the

DRAM memory and NVRAM Write

Cache

3. A token is passed between the nodes

to update the peer that a new write

has been received for a particular

location

4. The system acknowledges the host

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PowerStore 1000T/X – 9000T/X Data PathI/O Flow – Read Path

1. The system receives a Read

operation

2. If the data is in the DRAM cache, fulfill

the Read request

3. If the data is not in the DRAM cache,

copy the data from the drives

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PowerStore 1000T/X – 9000T/X Data PathI/O Flow – Late Bind

After the Host has been acknowledged, the

system still processes the Write request in the

background

1. Write request is deduplicated and

compressed

2. Continue to fill a 2MB stripe of compressed

and deduplicated Write requests

3. Once the 2MB stripe is full, destage to drives

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PowerStore 500T Data PathData Layout – Storage Devices

• The software operating environment is

installed on a M.2 device within each

node– No “VAULT” System Drives

• A portion of the DRAM Memory is used

as a read/write cache

• Hardware offloaded compression engine– Quick-Assist Technology

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PowerStore 500T Data PathI/O flow – Write path

1. The appliance receives a Write

on Node B

2. The write request is stored in the

node’s DRAM memory

3. The data is mirrored to the peer

node’s DRAM memory

4. The system acknowledges the

host

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PowerStore 500T Data PathI/O Flow – Read Path

1. The system receives a Read

operation

2. If the data is in the DRAM cache, fulfill

the Read request

3. If the data is not in the DRAM cache,

copy the data from the drives

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PowerStore 500T Data PathI/O Flow – Late Bind

After the Host has been acknowledged, the

system still processes the Write request in the

background

1. Write request is deduplicated and

compressed

2. Continue to fill a 2MB stripe of compressed

and deduplicated Write requests

3. Once the 2MB stripe is full, destage to

drives

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PowerStore - Global DeduplicationOverview

• Deduplication savings within a PowerStore appliance works across nodes within

an appliance– Data entering a node can be compared and deduplicated against data received on the peer node

– Potentially increases the amount of savings that can be achieved within an appliance

• The fingerprint cache is not mirrored across the nodes– Each node contains a fingerprint cache containing unique fingerprints created on that node

▪ When data enters a node and a new/unique fingerprint is generated and that node owns that fingerprint

– To achieve global deduplication, fingerprint compares will occur across nodes using internal links

– By not mirroring the fingerprint cache, more fingerprints can be held in the appliance’s memory

Deduplication utilizes a 4 KB granularity

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PowerStore - Fingerprint Cache SizeOverview

• The size of the fingerprint cache is based on the capacity of the appliance when

the software boots on the system

– The fingerprint cache does not expand as drives are added to the appliance

– This size is not exposed to the user

• System memory and drive capacity is used to create a fingerprint cache

– The fingerprint cache spans the memory within a node and the drives

– Reduces the usable capacity of the system

• Goal: Increase the amount of deduplication that can be achieved by tracking a

larger number of fingerprints

– A larger fingerprint cache allows for a greater chance of deduplication occurring

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PowerStore – Persisted Fingerprint CacheOverview

• The contents of the fingerprint cache within system memory is updated to a backup

location on the data drives periodically– This operation is not configurable and is hidden from the user

• The periodic update process is based on the number of entries that are different

than the backup location– Only the new entries are updated to the backup location when an update occurs

– The threshold varies by model

• As the fingerprint cache update process is based on a threshold, some new

fingerprints can be lost if the node reboots– Deduplication savings is not lost if a fingerprint is lost

– The ability to deduplicate to that piece of data is lost

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PowerStore Dynamic Resiliency EngineOverview

• Within PowerStore’s Dynamic Resiliency Engine (DRE), all drives within the

system are automatically consumed within an appliance and the appropriate

amount of redundancy is applied– Proprietary algorithms are used to store and protect data within the system

– Resiliency sets are use as fault domains to improve the reliability while minimizing spare space

overhead

▪ Resiliency sets are also known as fault resiliency sets in customer facing documentation

– Having multiple failure domains increases the reliability of the system

• Drive fault tolerance is the amount of concurrent drive failures, per resiliency set,

that a system can sustain without causing a Data Unavailable/Data Loss (DU/DL)

situation– The protection scheme within the resiliency set defines how many failures can occur

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PowerStore Dynamic Resiliency EngineOverview (Continued)

• In the PowerStoreOS 2.0 release, the drive tolerance level can be set to single

drive failure or double drive failure during the initial configuration of an appliance

• Initial configuration could be initial cluster creation or when the appliance is being

added to an existing cluster

• Configuring the drive tolerance level sets the data protection tolerance level for all

resiliency sets created within the appliance

• The drive tolerance level is set for the lifetime of the appliance and cannot be

changed without a non-data-in-place factory reset– Pre-2.0 systems utilize single drive failure protection

• Different appliances within a cluster can have different tolerance levels

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PowerStore Dynamic Resiliency EngineTolerance Level: Single Drive Failure vs. Double Drive Failure

• Tolerance Level: Single Drive Failure– Default value

– Single drive parity protection is used within each resiliency set for user data

– Up to one simultaneous drive failure per resiliency set without encountering DU/DL

– Metadata and other mirrored data uses 2-way mirroring

• Tolerance Level: Double Drive Failure– Dual drive parity protection is used within each resiliency set for user data

– Up to two simultaneous drive failure per resiliency set without encountering DU/DL

– Metadata and other mirrored data uses 3-way mirroring

– Reduced capacity in similar configurations when compared to single

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PowerStore Dynamic Resiliency EngineResiliency Sets & Supported configurations

• Tolerance Level: Single Drive Failure– Resiliency set maximum drive count = 25 drives (Same as previous releases)

– Each resiliency set reserves one drive worth of spare space

– 4+1 and 8+1 widths supported; width set based on drive count at initialization

▪ 4+1 requires a minimum of 6 drives

▪ 8+1 requires a minimum of 10 drives

• Tolerance Level: Double Drive Failure– Resiliency set maximum drive count = 50 drives

– Each resiliency set reserves one drive worth of spare space

– 4+2, 8+2, and 16+2 widths supported; width set based on drive count at initialization

▪ 4+2 requires a minimum of 7 drives

▪ 8+2 requires a minimum of 11 drives

▪ 16+2 requires a minimum of 19 drives

• Widths do not change as drives are added to the system

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PowerStore Dynamic Resiliency EngineBenefits

• Shorten Rebuild Times

• Reduce Drive Overhead

• Mix Drive Capacities

• Single-Drive Granularity Scale-Up

• Distributed Spare

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PowerStore Data PathPowerStore DRE – Drive Types

• Mixing Drive Types and sizes

D0 D1 D2 D3 D4 D5 D6 D7 D8 D9 D10 D11

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ArchitectureResiliency Sets & Supported configurations – Tolerance Level: Single Drive

Node 1 Node 2

User Data0

User Data1

User Data0

User Data0

User Data0

User Data0

User Data0

User Data0

User Data0

User Data1

User Data0

User Data1

User Data1

User Data1

User Data1

User Data1

User Data1

User Data2

User Data2

User Data2

User Data2

User Data2

User Data2

User Data1

User Data3

User Data2

User Data2

User Data3

User Data3

User Data3

User Data3

User Data3

User Data3

User Data3

User Data3

User Data2

User Data4

User Data4

User Data4

User Data4

User Data4

User Data4

User Data4

User Data4

User Data4

SpareSpareSpareSpare Spare Spare Spare Spare Spare SpareSpareSpare

8+1

Drive Count = 12

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ArchitectureResiliency Sets & Supported configurations – Tolerance Level: Double Drive

Node 1 Node 2

User Data0

User Data1

User Data0

User Data0

User Data0

User Data0

User Data0

User Data0

User Data0

User Data0

User Data0

User Data1

User Data1

User Data1

User Data1

User Data1

User Data1

User Data1

User Data2

User Data1

User Data2

User Data2

User Data2

User Data1

User Data2

User Data2

User Data2

User Data2

User Data2

User Data3

User Data3

User Data3

User Data3

User Data3

User Data3

User Data2

User Data3

User Data3

User Data3

User Data3

User Data4

User Data4

User Data4

User Data4

User Data4

SpareSpareSpareSpare Spare Spare Spare Spare Spare SpareSpareSpare

8+2

Drive Count = 12

User Data4

User Data4

User Data4

User Data4

User Data4

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PowerStore Data Path – Performance PoliciesI/O Priority mechanism

• PowerStore performance policies allow a user to define the I/O priority for volumes

within an appliance– Can be customized at time of creation or can be changed at any time

– This is supported only for block volumes at this time

– This is not a limits based policy approach rather it is a shared based I/O prioritization mechanism

– When in affect, I/O for volumes set to High will receive priority over resources set to Medium or Low

• The performance policy setting on a volume can be set to Low, Medium or High– Medium is the default setting at resource creation

• The performance policies only take affect when there is contention of resources

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File

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PowerStore File Overview

• PowerStore File enables clients to access data over file protocols:– Server Message Block (SMB)

– Network File System (NFS)

– File Transfer Protocol (FTP)

– SSH File Transfer Protocol (SFTP)

• Currently File Replication is not available

• File is only available on PowerStore T model appliances– Currently PowerStore X model appliances do not support File

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Block Optimized or Unified

• PowerStore T model appliances can be configured as Block Optimized or Unified

(block and file)– Selection determines resource allocation on the appliance

– PowerStore X model appliances do not have this option as they do not support NAS

• Must be decided during initial configuration– Select Unified if there is a chance that you will need file functionality

– No option to convert between Block Optimized and Unified afterwards

• PowerStore Sizer will have performance details for each configuration– Block-optimized systems have slightly higher block IOPS potential

• If Unified is selected, NAS installation is performed automatically after cluster

creation completes

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Unified Appliance

• File functionality is only available on the primary appliance in the cluster– Remaining appliances are configured as Block Optimized

• Only the capacity on the primary appliance is available for File– Capacity available on other appliances within the same cluster can be used for volumes and vVols

• Both nodes on the primary appliance are used for File– Active/active architecture enables load balancing and high availability

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NAS Servers

• NAS servers enable access to the data on file systems– Contains protocol and environmental configuration

– Required before creating file systems

• NAS servers are used to enforce multi-tenancy– NAS Servers are logically segregated from each other

– Clients of one NAS Server do not have access to data on other NAS Servers

– IP multi-tenancy is not available

• Each NAS server has its own independent configuration– E.g., DNS, LDAP, NIS, interfaces, protocols, etc.

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Anti-Virus

Virus-CheckingServer

Client

• Shared bank of virus-checking

servers

• Can deploy multiple vendors’ engines

concurrently

• Virus-checking server only reads part

of files

• File access is blocked until it is

checked– Scan after update

– Scan on first read

– Automatic access-time update

• Notification on virus detect

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Supported Protocols

• NFS– NFSv3

– NFSv4 - 4.1

– Secure NFS

• SMB – Standalone or Domain Joined– SMB1

– SMB2

– SMB3 – 3.1.1

• Multiprotocol - Access using both SMB and NFS simultaneously– Automatically enabled when both the SMB and NFS protocols are enabled on the NAS Server

• FTP/SFTP

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NAS Server High Availability

• In the event of a PowerStore node failure, NAS Servers automatically failover from

one NAS node to the other– Failover generally completes within 30 seconds to avoid host timeouts

– NAS Servers are automatically moved to the peer node during NDU

– Failback is a manual process

• New NAS Servers are automatically assigned round-robin across nodes– All file systems associated with the NAS Server are served by the NAS Server’s current node

• Current Node– The node that the NAS server is currently running on

– Changing this moves the NAS server to run on a different node

• Preferred Node– The node that the NAS server should be ideally running on

– Acts as a marker that is based on the round-robin algorithm

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NDMP Backups

• NDMP – Network Data Management Protocol– A backup and recovery protocol used to transport data between NAS and backup systems

• Components– Primary Storage – Source system to be backed up, such as PowerStore

– Data Management Application (DMA) – Backup application that orchestrates the backup sessions,

such as Dell EMC NetWorker

– Secondary Storage – The backup target, such as Data Domain

• PowerStore supports 3-way NDMP – 3-way NDMP transfers both the metadata and backup data over the LAN

– 2-way NDMP is not supported

• Both full and incremental backups are supported

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File Systems

• A file system can be created once a NAS Server is available– Once created, file systems cannot be moved from one NAS Server to another

• The file system creation wizard prompts for:– NAS Server

– File System Details

▪ Name

▪ Description (optional)

▪ Size

– NFS Export Details (if enabled on the NAS Server)

▪ Name

▪ Description (optional)

▪ NFS access configuration

– SMB Share Details (if enabled on the NAS Server)

▪ Name

▪ Description (optional)

▪ Advanced SMB options

– Protection Policy

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SMB Options

• Advanced SMB Settings (File System)– Sync Writes Enabled

– Oplocks Enabled (Default)

– Notify on Write Enabled

– Notify on Access Enabled

• Advanced SMB Settings (Share)– Continuous Availability (SMB3)

– Protocol Encryption (SMB3)

– Access-Based Enumeration

– Brach Cache Enabled

– Offline Availability

▪ None (Default)

▪ Manual

▪ Documents

▪ Programs

– UMASK (022 Default)

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NFS Options

• Minimum Security – Minimum security allowed when connecting to a NFS export– Sys

– Kerberos

– Kerberos with Integrity

– Kerberos with Encryption

• Access Levels – Can be set for Default Access or individual hosts– No Access

– Read/Write

– Read-Only

– Read/Write, Root Only

– Read-Only, Root Only

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File System Shrink and Extend

• File systems can be shrunk and extended at any time– Cannot shrink to a value lower than the Used size

• Shrink and extend operations take effect immediately– Refresh the client to see the size update

• Minimum Size: 3GB

• Maximum Size: 256TB

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File System Quotas

• Quotas - Provides the ability to regulate capacity consumption

• User Quotas – Limits the capacity consumed by an individual user on the file

system– All users are identified by their UNIX User ID

• Tree Quotas – Limits the capacity consumed on a specific directory on the file

system– All files in the directory and subdirectories contribute towards the limit

• Default Quotas – Applied to all users on the file system automatically– Ability to configure exceptions to the default

• Can create user quotas in a tree quota– Limits capacity by users in a specific directory

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NVMe-FC

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NVMe-FC front end connectivity Overview

• NVMe-FC stands for Non-Volatile Memory express over Fabrics– In the first release of PowerStore, NVMe support was only in the drive level (Back-End)

• In the PowerStoreOS 2.0 release, NVMe-FC is supported on both PowerStore T and

PowerStore X models– New Protocol for hosts to access storage systems across a network fabric using NVMe protocol (Front-End)

– Using Fibre Channel (NVMe)

PowerStorePowerEdge

Switch

HBAs

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NVMe-FC front end connectivity Benefits

• Highly scalable and parallel

• Better efficiency

• End-to-End NVMe Model

• NVMe drive level

• NVMe extended over the network fabric

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NVMe-FC front end connectivity Connectivity Considerations

• NVMe-FC is over Fibre Channel (FC) – Front end connectivity 32Gb FC I/O modules

– NVMe-FC will be supported on any 32G FC switches running Brocade FOS 8.1.0 or later and Cisco

NX-OS 8.1(1) or later

• Fibre Channel front end port simultaneously supports SCSI and NVMe access– User can choose whether to use both protocols on same port or use each protocol on separate ports

– Always support both protocols with no option to disable one of them

• Host Bus Adapter (HBA) supports 32Gb Gen6/7 – Marvell QLogic QLE series

– Broadcom Emulex LPe series

• NVMe Expansion shelf not supported in the PowerStoreOS 2.0 release

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NVMe-FC front end connectivity Connectivity Setup

• Users can setup NVMe host through:– PowerStore Manager

– PowerStore CLI

– REST API

• Connectivity flow:– Set up Fibre Channel Front End ports (zoned)

– Create Host or Host Groups and select NVMe as protocol

▪ Add initiator(s)

▪ nqn. is the NVMe identifier similar to the iqn. for iSCSI

– Create Volume/Thin Clone or Volume Groups

▪ Not support with vVol

– Map the NVMe Host to the Volume(s)

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NVMe-FC front end connectivity Add Host – NVMe Initiator option

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NVMe-FC front end connectivity Add Host – NVMe Host Initiator

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NVMe-FC front end connectivity Add Host – NVMe

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NVMe-FC front end connectivity Host Groups – NVMe Protocol

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NVMe-FC front end connectivity Volumes

• A Volume is not tagged as NVMe or SCSI upon creation

• A Volume can be only attached to NVMe host or SCSI host– Cannot be attached to different protocol at the same time

– Can switch between the two protocols but requires unmap and then map

• A Volume with NVMe host can still do Volume migration

• Upon Volume creation NVMe Unique IDs are allocated (in addition to SCSI wwn):

– NSID – Volume ID on host perspective

– NGUID – NVMe Global Unique Identifier (equivalent to SCSI wwn)

– Both IDs assigned internally by the system

▪ Not user configurable

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NVMe-FC front end connectivity Volume Creation – NVMe Protocol

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NVMe-FC front end connectivity Volume Creation

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NVMe-FC front end connectivity Supported Operating Systems - Host

• VMware ESX 7.0

• RHEL 7.6-7.8, 8.0-8.3

• SLES 12 SP4-SP5, 15

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Storage Network Scaling

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NetworkingStorage Network Scaling

• In PowerStoreOS 1.0, a single storage network could support a single

VLAN or subnet.

• PowerStoreOS 2.0 now supports multiple subnets over the Storage

Network– Support for multitenancy and traffic isolation

– PowerStore supports up to 8 storage networks of IPv4 and /or IPv6 addresses

– PowerStore supports up to 8 storage networks per interface of IPv4 and /or IPv6

addresses

– Improved GUI workflows to create networks and assign interfaces

New in

PowerStoreOS

2.0

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NetworkingStorage Network Scaling GUI Workflow

• Navigate to the settings network IP page

• Click on the storage tab

• Create a new storage network

• Map the network to desired interfaces to appliance(s) in the cluster

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Add Storage NetworkDemo

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Add Storage NetworkDemo

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Add Storage NetworkDemo

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Add Storage NetworkDemo

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Add Storage NetworkDemo

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Add Storage NetworkDemo

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Add Storage NetworkDemo

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Add Storage NetworkDemo

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Volumes & Volume Groups

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Block Resources

Storage

• Volumes

• Volume Groups

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Volume GroupsOverview

• A Volume Group is a logical container for a group of volumes or volume thin clones– Provides a single point of management for one or more resources

App2Volume-1 App2Volume-2App1Volume-1 App1Volume-2

Application 1 Application 2

Volume Group 1 Volume Group 2

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Volume GroupsConsiderations

• A Volume can only belong to one Volume Group at a time

• All Volumes must reside on the same appliance– To utilize a Volume Group you must plan Volume creation accordingly

• If a Protection Policy is assigned to a Volume Group, you cannot assign a

Protection Policy to an individual resource within the group

• Host/Host Group Mapping cannot be done at the Volume Group level– Host access must be configured by other means

• Single volume restore operations are only allowed when “write order consistency”

is disabled on the Volume Group

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Protection Policies

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Protection PoliciesOverview

• A Protection Policy is a set of user defined rules used to establish local or remote

data protection across storage resources

– Users do not configure snapshot schedules or replication sessions on a resource, but

rather assign a Protection Policy to it

• A Protection Policy consists of rules which define what level of protection to apply

• When a Protection Policy is assigned to a resource:

– The Snapshot Rule is automatically applied

– Replication is automatically configured

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Protection PoliciesOverview - Example

• Snapshot Rules:

– Hourly snapshots

– Daily snapshots

– Weekly snapshots

• Replication Rules:

– Asynchronous Replication

▪ 1 hour RPO

RPO

Protection

Policy

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Protection PoliciesUse Cases

• Create one or more Protection Policies and use them across multiple resources

– I.E. Create a Gold, Silver, and Bronze service levels and assign them as needed

Example:

• Create a Protection Policy Containing:

– 3 Snapshot Rules:

▪ Hourly snapshots

▪ Daily snapshot at midnight

▪ Weekly snapshot taken on Sundays

– 1 Replication Rule:

▪ Remote Replication with 1 hour Recovery Point Objective (RPO)

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Snapshots

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SnapshotsOverview

• Snapshots are crash-consistent point-in-time copies of data that are stored in

supported storage resources

– Snapshots are the local data protection solution within PowerStore

– Note: A crash-consistent snapshot is not application consistent. Application consistency

requires I/O to be quiesced at the host, host buffers flushed, and a snapshot taken.

• Snapshots are not full copies of the original data

– Pointer based, redirect on write technology

– You should not rely on snapshots for mirrors, disaster recovery, etc.

• Snapshots consume overall system storage capacity as changes to the source are

made

– Ensure that the system has enough capacity to accommodate snapshots

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SnapshotsOverview (Continued)

• Snapshots are supported on volumes, volume groups, virtual machines, file

systems, and thin clones

• Snapshots can be created:

– Manually

– Automatically via a user created Snapshot Rule within the system

▪ To have snapshots automatically created via a predefined schedule on a storage resource, a

Protection Policy containing a Snapshot Rule must be added to the storage resource

– Automatically by a feature within the system

▪ Such as replication

▪ Hidden from the user

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Application 1

SnapshotsRedirect on Write Technology

D’A’B’DCBA

D’A’B’DCBA

Monday Tuesday

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Volume/Volume Group SnapshotsOverview

• Volume and Volume Group snapshots cannot be attached/accessed by hosts

– To access the data within a snapshot, create a Thin Clone

• Volume snapshot names are case insensitive and are limited to 128 characters

– Example of a valid snapshot name: SnApShOt`~!@#$%^&*()-_=+[]\;',./{}|:"<>?

– Names for existing snapshots can be edited

– Snapshots names need to be unique within the Volume family

• Taking a snapshot of a Volume Group creates a snapshot on all members of the

Volume Group at particular moment in time

– Snapshot consistency will depend on the “write order consistency” setting

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Volume/Volume GroupStorage Resource Family

Snap 1

Snap 2

Snap 1 Thin Clone

Snap 2 Thin Clone

S2TC Snap 1

S2TC Snap 2

S1TC Snap 1

S1TC Snap 2

Snap 3

Storage Resource

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File SnapshotsOverview

• There are 2 different file snapshot types, both used for data protection:

– Protocol (Read-Only)

▪ Read-Only snapshot that can be exported as an SMB share and/or NFS export

• Access is provided by the parent NAS Server

▪ This is the default type created by a Snapshot Rule

– .Snapshot (Read-Only)

▪ Read-Only snapshot that can be accessed through Previous Versions or .snapshot

• Note: You may customize the name when taking a manual snapshot, but editing

the name or the access type of a file system snapshot is not possible

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SnapshotsSnapshot Aging

• When manually creating a snapshot, the user can customize when the snapshot is

retained until

– To ensure a snapshot doesn’t expire, choose “No Automatic Deletion”

– Can change existing snapshots to “No Automatic Deletion” if needed

• Snapshots created by a schedule are automatically assigned an expiration

Date/Time

– Can change existing snapshots to “No Automatic Deletion” if needed

• The snapshot aging service runs hourly in the background and cleans up expired

snapshots as needed

– Snapshots are deleted in batches to improve performance and efficiency

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Volume/Volume Group SnapshotsData Recovery

• Need access when some amount of data has been deleted or corrupted?

1.Find a snapshot which contains the data needed

2.Create a Thin Clone of the snapshot

3.Provide host access to the Thin Clone to access the data

• All data within the source has been deleted or corrupted?

1.Find a snapshot which contains the data needed

2.Utilize the Restore function to return the source volume to the desired point in time

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File SnapshotsData Recovery

• Need access when some amount of data has been deleted or corrupted?

1.Find a snapshot which contains the data needed

2.Depending on the snapshot type:

a. Protocol (Read-Only) – Create an SMB share and/or NFS export

b. .Snapshot – Access the snapshot data via Previous Versions or .snapshot

• All source data has been deleted or corrupted?

1.Find a snapshot which contains the data needed

2.Utilize the Restore function to return the source file system to the desired point in time

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Snapshot RulesOverview

• Snapshot Rules are used to automatically take snapshots on a supported storage

resource

– Defines the Frequency to take a snapshot, and the Retention period for snapshots of a

given storage resource

• To have the system automatically take snapshots on a resource:

1.Create a Snapshot Rule

2.Add the Snapshot Rule to a new/existing Protection Policy

3.Add the Protection Policy to the storage resource

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Snapshot RulesOverview (Continued)

• When creating a snapshot rule, the schedule is entered in your local time

– Stored within the system in UTC time format

• Snapshots created by a Protection Policy will have the following naming scheme:

– Block snapshots:

▪ Snapshot Rule Name.Resource Name.Timestamp with nano-time

• Example: Hourly Snapshots.Volume 1.2019-07-18T17:00:00Z 702319493

– File snapshots:

▪ Snapshot Rule Name_Resource Name_Timestamp with nano-time

• Spaces are automatically replaced with an underscore

• Example: Hourly_Snapshots_FS1_2019-10-30T07:00:01Z_614817807

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Snapshot RulesModifying and Deleting Snapshot Rules

• A Snapshot Rule can be edited at any point in time, even while in use

– Storage resources will automatically inherit the new settings once the rule is updated

within the Protection Policy

– If the Retention is changed, all existing snapshots created by the rule will be updated

• A Snapshot Rule cannot be deleted while assigned to a Protection Policy

• When deleting a Snapshot Rule, the user is provided the option to delete all

snapshots created by that rule

– Checkbox (Disabled by default)

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Restore OperationOverview

• The restore operation is used to replace the contents of a parent storage resource

with data from an associated snapshot

– Returns the parent resource to a previous point in time of itself

– Only pointer updates occur (near instantaneous)

– Snapshot/Thin Clone hierarchy is preserved

• When completing a restore operation, it is highly suggested to:

– Take a backup snapshot of the resource before proceeding

▪ Within the GUI, a checkbox is provided to take a backup snapshot before proceeding with the

restore operation (Enabled by default)

– To prevent data corruption during the restore, it is recommended that you first quiesce

any applications running on the production host and flush the host cache

• For virtual volumes, utilize vSphere to revert to a previous snapshot

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Application 1

Restore OperationExample

D’A’B’DCBA

Monday Tuesday

Goal:

Restore to Monday Snapshot

Backup

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Volume/Volume Group Refresh OperationOverview

• The refresh operation is used to replace the contents of a resource with data from

a resource within the same family

– Only pointer updates occur (near instantaneous)

– Snapshot/Thin Clone hierarchy is preserved

• When completing a refresh operation, it is highly suggested to:

– Take a backup snapshot of the resource before proceeding

▪ Within the GUI, a checkbox is provided to take a backup snapshot before proceeding with the

refresh operation (Enabled by default)

– To prevent data corruption during the refresh, it is recommended that you first quiesce

any applications running on the production host and flush the host cache

• Snapshots of Volumes, Volume Groups, and Thin Clones cannot be refreshed

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Host 1

Volume Thin Clone RefreshExample

Monday Thin Clone

D’A’B’DCBA EC’RPO

Protection

Policy

Host 2

Goal:

Refresh: Thin Clone

From: Parent Resource

Backup

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Volume/Volume Group Refresh OperationVolumes/Thin Clones - Supported Operations

Object to Refresh Refresh From Is Allowed?

Volume Thin Clone Yes

Volume Thin Clone Snapshot Yes

Volume Volume Snapshot No*

Thin Clone Parent Volume Yes

Thin Clone Volume Snapshot Yes

Thin Clone Thin Clone Snapshot Yes**

*Utilize the Restore operation to complete this.

**Refreshing from a snapshot of a peer, in-family, Thin Clone is supported. If the snapshot is of the

Thin Clone being refreshed, utilize the Restore operation.

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Volume/Volume Group Refresh OperationVolume Groups/Thin Clones - Supported Operations

Object to Refresh Refresh From Is Allowed?

Volume Group Thin Clone Yes

Volume Group Thin Clone Snapshot Yes

Volume Group Volume Snapshot No*

VG Thin Clone Parent Volume Yes

VG Thin Clone Volume Snapshot Yes

VG Thin Clone Thin Clone Snapshot Yes**

*Utilize the Restore operation to complete this.

**Refreshing from a snapshot of a peer, in-family, Thin Clone is supported. If the snapshot is of the

Thin Clone being refreshed, utilize the Restore operation.

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File System Refresh OperationOverview

• A file system or file system thin clone refresh operation replaces the contents of a

snapshot with the current view of the parent object

– Only pointer updates occur (near instantaneous)

– Snapshot/Thin Clone hierarchy is preserved

• When completing a refresh operation, it is highly suggested to:

– Take a backup snapshot of the resource before proceeding

▪ Within the GUI, a checkbox is provided to take a backup snapshot before proceeding with the

refresh operation (Enabled by default)

– To prevent data corruption during the refresh, it is recommended that you first quiesce

any applications running on the production host and flush the host cache

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File System Refresh OperationOverview – File Systems

• When refreshing a file system snapshot

– The creation time of the snapshot is preserved, and the Last Refresh Time value is

updated

– Host accessing the restored snapshot will not know that it was refreshed (The original

creation date/time preserved)

• File system Thin Clones behave the same way

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Client 1

File System Snapshot RefreshExample

Snapshot 1 - Protocol (Read-Only)

D’A’B’DCBA EC’

Goal:

Refresh: Snapshot 1

From: Parent Resource

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Thin Clones

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Thin ClonesOverview

• A Thin Clone is a read-write copy of a resource that shares blocks with the parent

resource

• Thin Clones are not full copies of the original data

– Pointer based, redirect on write technology

– Creating a Thin Clone is near instantaneous

• Protection Policies can be assigned to Thin Clones

– Allows the Thin Clone to be protected during usage

– The Protection Policy can be different than the one assigned to the source

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Thin ClonesOverview (Continued)

• A Thin Clone of a Volume, Volume Group (VG) or File System can be created

using the latest image of the Volume, File System, Snapshot, or another Thin

Clone

– The Thin Clone is automatically assigned to the same NAS Server

• When created, the Thin Clone is displayed in the same page as the parent

resource

• Parent resources can be deleted without deleting the associated Thin Clone

– No blocks used by the Thin Clone are removed

– The Thin Clone becomes its own resource

– Only unique blocks within the parent resource and snapshots will be reclaimed

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Thin ClonesUse Cases

• Test and development environments

– Ability to create multiple copies of the same data for multiple teams

– When used with a Protection Policy, ability to replicate* and create snapshots

▪ *If replication is supported

• Parallel processing

– Ability to create and provide multiple copies of the same data to multiple servers/clients

for parallel processing

• System deployment

– Quickly utilize a common image to easily deploy new environments

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Block Remote Replication

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OverviewUse Cases - Remote Data Protection

• Redundancy– Increase data redundancy and fault tolerance levels

– Failover to a secondary site

• Compliance– Require additional footprint.

– for instance insurance companies, bank, and government sites

• Migration– Migrate data between storage systems

– Tech Refresh

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Replication ConceptsSupported Replication with PowerStore T / PowerStore X

• Supports PowerStore T model Arrays and PowerStore X model Arrays – also mixed

• RPO based Asynchronous Remote Replication

The acceptable amount of data, measured in units of time, which may be lost due to a failure

– With RPO the also frequency of synchronization between Source and Destination is defined

– Factor of time, not amount of changed data

– PowerStore supports fixed RPO values between 5min and 24hr

• Replication is supported for following Storage Resources

– Volumes

– Volume Groups

– Thin Clones

• IP based only

• Policy based

• Leverage PowerStore Snapshot technology

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Replication TopologiesOverview

Supported Replication Topologies with PowerStore platform

• One-to-One (1:1)– Uni Directional

▪ One or multiple Volumes are replicated from one cluster to one other cluster

– Bi-Directional

▪ Various Volumes are replicated in different directions between two clusters

• One-to-many (1:n)– Different Volumes are replicating to multiple destination clusters

– No Support for fan-out or cascaded/chain replication

• Many-to-One (n:1)– Individual Volumes from different cluster are replicating to a single cluster

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Remote ReplicationDiagram

Management NetworkWAN

Storage NetworkWAN

Remote System Node A

Node B

Appliance 1

Cluster 2

Node A

Node B

Appliance 1

Cluster 1

V1

V2

V3

Volume

Group

V1

V2

V3

Volume

Group Replication Sessions

Volume Pair 3

Volume Pair 2

Volume Pair 1

• Clustername

• Connection for

- Management

- Data

• SSL Certificates

• Latency

Manage Replication

• Volume Pair

• Policy & Rule

• RPO

• Systems

Replication Sessions

Volume Pair 3

Volume Pair 2

Volume Pair 1

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Replication Data ConnectionNetwork Port

• Replication Traffic is routed via Storage Network and their corresponding Network Interfaces

• One individual Port or system bond mapped for Storage Network can be tagged for replication

traffic. Default is bond0 / first two ports on Mezz Card and share host-, and replication workload

• Source and Destination System may use different configuration, but symmetric port tagging on

Nodes within same Appliance

• As replication Port can be tagged

on IP Ports located on

– Mezz Card Ethernet Ports

– Ethernet I/O Modules

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Replication Data ConnectionNetwork Port

• Replication Traffic is routed via Storage Network and their corresponding Network Interfaces

• One individual Port or system bond mapped for Storage Network can be tagged for replication

traffic. Default is bond0 / first two ports on Mezz Card and share host-, and replication workload

• Source and Destination System may use different configuration, but symmetric port tagging on

Nodes within same Appliance

• As replication Port can be tagged

on IP Ports located on

– Mezz Card Ethernet Ports

– Ethernet I/O Modules

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Replication Data ConnectionPhysical Port

Mapping of Storage Network and replication Tag must be the same on Node A and Node B

4-Port Mezz

IoModule0

IoModule0

IoModule1

IoModule1

A

B

Default bond tagged for replication

4-Port Mezz

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Remote SystemConfiguration Summary

• Can be initiated on Source or Destination System

• Pairs two systems in order to establish replication session– “Remote System” is always a 1:1 relationship

– Up to 16 “Remote System”

• Sets Bi-Directional Management Connection over SSL via Cluster-IP’s- No further password maintenance after connection is successful established

- Certificate based authentication Source and Destination System

- SSL-Certificate encryption

Automatic Exchange on UI, but separate step on PSTCLI and REST-API

- Sets up iSCSI configuration in both direction between Clusters

- Data Connection based on Latency setting for different iSCSI Portals – Standard iSCSI Portal on Port 3260 for Low Network Latency (< 10ms)

– Use iSCSI Portal on Port 3261 for High Network Latency (>= 10 ms)

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Replication SessionConfiguration Summary

• Requires Remote System

• Configuration on source– Protection Policy

– Replication Rule

▪ Destination System

▪ Recovery Point Objective (5min - 24h)

▪ Alert threshold

• Manage and Maintain Replication– Creates identical Volume on destination with same attributes but Read-Only

– Starts initial sync

– Sets Scheduler Events and drives replication based on configured RPO

– Executes Replication Session operations like Failover, Pause, and Resume

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Replication SessionMonitoring

• There are various ways to monitor the Replication Session– PowerStore Management UI

▪ Protection -> Replication

▪ Storage -> Volumes (Group) -> Protection -> Replication

– PowerStore CLI

▪ replication_session show

– REST API

▪ GET /api/rest/replication_session?select=*

# pstcli -d 10.1.2.34 -u admin -ssl accept replication_session show –format nvp

1: id = rep-b8a94bc9-a17e-4abb-9118-ff4742b49245

last_sync_timestamp = 08/08/2019 09:05:21 AM

local_resource_id = 2c79110d-a89e-4041-82d4-ccd408c84c1b

remote_resource_id = 4d237db1-073a-45fd-99a5-a952f28477da

progress_percentage =

2: id = rep-ff83db99-025d-4f78-b33e-8a867df98ac7

last_sync_timestamp = 08/08/2019 09:05:21 AM

local_resource_id = ae2a5053-cdb6-4fe7-9a48-8276b0610f37

remote_resource_id = 854d9d80-5c9d-4827-b15f-6ff2f764a16b

progress_percentage =

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Replication SessionPerformance Metrics for Replication

Level GUI REST API CLI

Volume ✓ ✓ ✓

Volume Group ✓ ✓ ✓

Remote System ✓ ✓

Appliance ✓ ✓

Cluster ✓ ✓

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Replication SessionStatus

Replication Session is set, but idle

Synchronization in progress – either manually triggered or based on RPO

Replication is paused – either manually or after Failover

Replication failed over, but paused

Switching Source and Destination

System itself triggered “Pause” – may caused by remote Cluster down

Replication is resuming

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Replication SessionReplication Control

Status Synchronize Failover Reprotect Pause Resume

on

So

urc

e

Operating normally X X X

Paused X

Failing Over

Failed Over X(1) X(1)

Synchronizing X X

on

De

stin

atio

n

Operating normally X X

Paused X X

Failing Over X

Failed Over X(2) X(1)

Synchronizing X X

(1) New Source/Destination after Failover

(2) Forced Failover

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Replication SessionDR aspects

• When Session is DR Failing-Over– Replication Session can be Deleted

– All other operations are restricted

• When in Failed-over state– Volume could be resized on DR Site volume

– Volume Group membership could be changed on DR site Volume Group

– Possible to Reprotect

– Possible to Delete session

– Issue Snapshot

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Replication SessionDR aspects - Reprotect

• Erases any outstanding

changes remaining on

Original Source that were

never synced due to DR

Failover

• Activates Replication session

after Planned or DR Failover

• Starts processing RPO

scheduler and starts to

synchronize

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Replication SessionConclusion - Protection Policy

• A Protection Policy can be assigned only on Source– During creation of Volumes or Volume Groups (VG), or

– On existing Volumes or VG

• Removal of a Protection Policy is only possible on Source – Independent from current State

• Size changes on Source are replicated to Destination

other attributes can/must be modified on Source and Destination individually

• A Volume remains on Destination when Protection Policy with Replication Rule

is removed on a Volume / VG

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Replication SessionConclusion - Protection Policy

• Volume Groups (VG)– Only Volumes without Protection Policy can be added into a VG

– Protection Policy need to be assigned to whole VG

– New Volumes in a VG inherit Replication Policy

• Snapshots– Snapshots on Source are replicated in chronological order during RPO sync

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Limits for Replication

Max Remote Clusters 8

Max Protection Policies 32

Max Replication Rules 32 (max 1 per Policy)

Max Replication sessions per Appliance 125

Max Volume replications per Appliance

- At RPO of 15 minutes+

- At RPO of <15 minutes

500

75

Min RPO

Min RPO Best Practice

5 min

15 min

Max RPO 24 hours

Max Snapshots per Volume (incl. RPO Snaps) 256

Note: As updates will periodically occur, please reference the support matrix posted on E-Lab for the most up to date limits information.

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PowerStore metro node

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Introducing PowerStore metro nodeHardware add-on feature for PowerStore (block storage)

• Enables automated business continuity with zero Recovery Point Objective (RPO)

and Recovery Time Objective (RTO)– Zero RPO means there’s an expectation for zero data loss

– Zero RTO means that there is no loss of data access

• Provides true active-active synchronous replication over metro distances

• Provides the ability to automatically initiate an instant site failover through its

unique virtual machine (VM) witness technology (expected FY 2022 Q2)

• Also supports local configurations for – Continuous application availability

– Data mobility to non-disruptively relocate workloads

– Provides storage technology refresh without application downtime

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Key features and functionality• Low cost and designed for six 9’s availability

• Configurations– Metro node metro - two clusters supported within 5ms distance

▪ Up to 10 ms depending on application

– Metro node local allows mirroring for two arrays within a data center

▪ Or mirroring across appliances within PowerStore multi-appliance cluster

• 32 Gb/s Fibre Channel support (16Gb/s supported now, 32Gb/s expected FY 2022 Q2)

• 64TB virtual volume support

• Embedded management server

• Support for Ansible 1.1 automation

• Events alerts and support– iDrac based HW monitoring

– Dial home support

• FRU support

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Hardware componentsMetro node Hardware Configuration

• Based on proven Dell EMC hardware technology– Intel Xeon Silver 4208 CPUs (8 cores per CPU), Dual CPU

– 64GB RDIMM Memory, 2 x 16GB DIMMs per CPU

– 480GB SATA Solid State Drive, read intensive, < 1 DWPD

▪ Using UEFI Boot

– 8x 2.5” Drive Chassis (no PERC/RAID support)

– Basic PE Bezel w/no LCD with metro node brand insert

• IO Adapter configuration targeting– Three PCIe Low Profile IO Cards

– One NDC (Network Daughter Card)

• BMC (Baseboard Management Controller)– iDRAC 9 Enterprise / racadm cli interface

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Hardware componentsHBA and NIC Cards

• Fibre Channel HBA Adapter (PCIe slots 1 & 2 – CPU1)

– Emulex LPe35002 32Gb Dual Port FC, LP HBA

• NIC Cards

– Intel x710 10GbE Quad Port Base-T (PCIe slot 3 – CPU2)

– Intel x710 10GbE Quad Port SFP+ (rNDC slot – CPU1; for LOM connections)

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Port layout and labelingPortMap – Port Names

• Fibre Channel Ports (32Gb)

– FC1, FC2 (PCIe Slot 1)

– FC3, FC4 (PCIe Slot 2)

• 10GbE RJ45 Ports (PCIe Slot 3)

– Management Ports - MGMT1, MGMT2

– Service Ports – SVC

– Customer Ports – CUST

• 10GbE SFP+ Ports (rNDC bottom right)

– Local COM Ports – LCOM1, LCOM2

– WAN Ports – WAN1, WAN2

• Power Connections – Black and Gray (far right)

• iDRAC Connection – Rear Port – DO NOT USE (We cross connect to peer iDRAC thru LCOM on RMII interface)

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Cable connectivityCMA cable kit

• Detailed Contents:

– Two 1U CMA’s (Cable Management Arms)

▪ CMA allows server to slide forward for service without disconnection

of any cables.

– Pre-dress cables:

▪ MGMT1 & MGMT2 Cat6 Shielded Ethernet Cables (Lime and Violet,

end labels)

▪ LCOM1 & LCOM2 SFP+ DAC (direct attach passive copper) cables

(black, end labels).

▪ Two Black Power cords (no labels)

▪ Two Gray Power cords (no labels)

– One Red Cat6 Shielded Eth Cabled (Red, no labels, fastened

to the loop)

– PortMap Tag (gets fastened to the cable loop)

– Expectations are for customers to run Fibre Channel and

Ethernet cables through here as well

• Kit is installed during system setup and commissioning

Assembled CM Arms

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Virtualization Integration

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vSphere Integration Overview

• PowerStore features deep vSphere integration which enables:– Discovering VMs

– Managing VM snapshots

– Automatic registration of the VASA Provider (PowerStore X models only)

– Automatic mounting of Storage Containers (PowerStore X models only)

• Benefits:– Perform monitoring and active management from PowerStore Manager

– Monitor events without requiring continuous polling

– Automation for configuration process

• vCenter must be registered in PowerStore Manager to enable this functionality– Each cluster can only be registered to a single vCenter instance at a time

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vCenter Registration

PowerStore X Models PowerStore T Models

vCenter is automatically registered as part of

initial configurationvCenter is not registered by default

vCenter cannot be unregistered. vCenter

IP/credentials can be updated, but must point to

the same vCenter

vCenter can be unregistered if vSphere

integration is no longer needed

VASA provider is automatically registered in

vSphere and vVol support is enabled, by default

VASA provider is not automatically registered in

vSphere. VASA provider should be manually

registered to enable vVol support

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PowerStore X Models in vSphere

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Seamless Integration

• Native vSphere features can be leveraged between PowerStore and external ESXi hosts

– Easily integrate PowerStore in to your vSphere environment

• vMotion - Move VM compute on to PowerStore X model nodes

• Storage vMotion – Move VM storage on to a PowerStore Storage Container

– Can be on to a PowerStore T or PowerStore X model appliance

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Storage Containers

• PowerStore arrays automatically provision a default Storage Container– Name: PowerStore <Cluster_Name>

• Once the VASA Provider is registered, this Storage Container becomes accessible– Exposes all of the storage available on the cluster as a vVol datastore

– Enables external hosts to use it for VM storage

• Hosts must be registered using iSCSI or Fibre Channel– All registered hosts are automatically provided access to this Storage Container

• Additional Storage Containers can also be created

• A quota can be enabled on Storage Containers– Enables under or over-provisioning capacity to vSphere

– High Water Mark determines when an alert will be generated for the administrator

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VM Details

• PowerStore discovers VM details and displays them in PowerStore

Manager

• Subscribes to VM object change events

– No need for continuous polling

• Available for all vVol-based VMs provisioned on the PowerStore Storage

Containers

– Regardless of internal or external compute

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VM Snapshot Details

• VM Snapshot information is also displayed and can be managed from PowerStore

Manager

– Available for vVol-based VMs that are provisioned on PowerStore’s Storage Containers

– Manual snapshots can be taken and deleted

– Protection policies can be assigned for automatic snapshot creation/deletion

• VMware has a limit of 31 snapshots per VM

– If the limit is reached, the oldest scheduled snapshot is deleted

– Manually created snapshots are never deleted automatically

• PowerStore sends a maximum of 20 simultaneous snapshot operations to vSphere

– Additional operations are queued in order to avoid overloading the system

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VAAI Support

• Block

– Atomic Test & Set (ATS) with Compare and Write (CAW) – Manages locking of files on

shared volumes▪ Enables multiple ESXi hosts to write to the same volume without corruption

– Block Zero – Hardware-assisted zeroing using Write Same▪ Speeds up VM provisioning

– Full Copy – Hardware-assisted copying using XCOPY▪ Saves network traffic by offloading the copy operation to the storage

– Thin Provisioning and Unmap – Free capacity reporting and enables space reclaim▪ Maximizes efficiency by reclaiming unused space

• File VAAI primitives are currently not supported

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VMware Plugins

• Virtual Storage Integrator (VSI) - Enables provisioning, managing, and monitoring

storage from vSphere

• vRealize Operations Manager (vROps) Plugin – Monitor performance, capacity,

and analytics of the PowerStore system along with your virtualized environment

• vRealize Orchestrator (vRO) Plugin – Streamline VMware and PowerStore tasks

through automation workflows

• Storage Replication Adapter (SRA) – Leverage Site Recovery Manager for

VMware disaster recovery

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Serviceability

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PowerStore LicensingAutomatic Licensing

• In PowerStore, the license will be installed

automatically during the Initial Configuration

Wizard– All inclusive license e.g. replication, snapshot,

migration…etc.

• License will be issued to each Appliance in

the cluster– Management will be centralized for the customer to run

from the primary Appliance

– The primary Appliance will be the point of contact for

all the Appliances

• License will be obtained by sending request

to Dell EMC via HTTPS– Port 443 needs to be open

Appliance _1 Appliance _2

PowerStore Cluster

License

File

License

File

Primary

Appliance

Point of

Contact

HT

TP

S

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SupportAssistOverview

• Customers can use SupportAssist to provide remote support from Dell EMC to the

PowerStore cluster in case of issues – Gathering Data Collects

– Troubleshooting

• SupportAssist is a rebranded from ESRS with a new simple Connect Home solution– Same backend of the ESRS channel

– New and simple frontend

– Does NOT require any support account or user’s information

• Each Appliance will be connected directly to Dell EMC– Can enabled from the ICW or from the Settings page

– Centralized management

• SupportAssist types:– Direct Connect

– Gateway Connect

• It should also be noted that CloudIQ supports PowerStore

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Support MaterialsOverview

• Support Materials also known as Data Collects

• To help troubleshoot PowerStore clusters and find what is the issue– System degraded state

– Performance problem

– DU/DL

• Support Materials include:– System logs

– Configuration details

– Diagnostic information

• Collects from both Nodes (A and B)

• Used mainly by Dell EMC

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Disabled Support NotificationOverview

• An administrator can pause the alert notifications that sent to Dell EMC Support

during a maintenance time– E.g. unplugging cables, swapping drives ..etc.

• Disable Support Notifications can disable the call home to one or multiple

Appliance(s) in the cluster– Enabled/disable at anytime

• The Maintenance Window Duration counted by hourly– 1 hour min

– 48 hours max

• The Maintenance Window Duration can be changed at anytime during the suspend

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SSH ManagementOverview

• SSH – Secure shell a cryptographic network protocol

• A user can enable/disable SSH in the Appliances level at any point of time– Login to the primary node

• SSH is enabled by default before the Appliance gets initialize– Once the Appliance is configured SSH is disabled

• Benefits:– Execute service commands in the Appliances

– Run scripts and user CLI commands

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Service ModeOverview – What’s Service Mode?

• PowerStore’s node may encounter hardware or software failures that trigger the

Node unable to boot– E.g. Take SLIC out

• Node would be placed into the Service Mode state if failures occur– E.g. Boot loop, or D@RE lockbox copies are corrupted

• While in Service Mode the Appliances does NOT serve any customer I/O on that

Node– It fail over to the other Node

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MonitoringOverview

• The cluster provides history of events

to the user in case of issues accrue

• In order to keep the cluster in a healthy

state, and running well, proper alerts

have to be visible to the user– Diagnose and to be able to fix the problem

• Send alerts and be able to notify

support

• Monitoring in PowerStore consists of:– Events

– Alerts

– Jobs

Event

Alerts

Notify (SupportAssist)

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SMTPOverview

• SMTP (Simple Mail Transfer Protocol) is a TCP/IP protocols used in sending and

receiving e-mail

• The SMTP server is used to send alerts notifications from the PowerStore cluster

to the user’s email address

• It can be enabled and disabled at anytime

• In order to enable SMTP:– Server address

– From Email Address

– Port

• Send Test Email is available to check if the SMTP Server is set up correctly– Send a test email by entering an email address

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Reboot and Power DownOverview

• An administrator has the ability to Reboot and Power down a Single Node in

PowerStore Appliance– Done through the GUI, REST API or service script

– Customers can perform maintenance on their Nodes

▪ Replaced a failed hardware, such as, SLIC or power supply… etc.

• When Reboot or Power Down the Primary Node, the docker containers failover to

the secondary Node– Primary will be switch over to the other Node

• In order to bring a Node back after a Power down, accessing a service script is

required– Running the service script svc_node power_up will power up the nodes

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Non Disruptive Upgrade

• Non-Disruptive Upgrade

• Customer Driven

• Software, Hotfixes and Disk Firmware

• One Node at a Time for Availability

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Security Overview

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OverviewSecurity Topics

• For PowerStore, the following high-level security practices have been

implemented:– Physical

▪ Data at Rest Encryption (D@RE)

– Software

▪ User Authentication

▪ User Role Authorization

▪ Certificate Management

▪ Auditing Log

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Data at Rest Encryption (D@RE)Overview

• PowerStore supports Data at Rest Encryption (D@RE) which encrypts all user

data that is written to a storage drive at 256-bit Advanced Encryption Standard

(AES)– PowerStore utilizes Self Encrypting Drives (SEDs) to implement D@RE

• Support array-based self managed keys with the option of downloading user

backup of keys

• Benefits:– Compliance of National Institute of Standards and Technology (NIST) Special Publication 800-111 and

others

– Protects user data in the event of physical security breaches

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Active Directory / LDAP authenticationFeature description

• Independent from File / NAS LDAP configuration

• Centralized authentication against– Microsoft Active Directory (AD) or

– OpenLDAP / Native LDAP

• PowerStore role mapping based on– Single user

– AD/LDAP group

• One or multiple servers are supported

• SSL encryptionSSL requires Certification authority (CA) trust certificate for AD/LDAP server certificate

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Active Directory / LDAP authenticaitonAD and LDAP – not the same, but similar

• LDAP specifies the application protocol, used by many different Directory Services– Microsoft Active Directory (WindowsTM oriented)

– OpenLDAP

• Object database „““““hello– Microsoft Active Directory

– Berkeley DB is an example of a backend used by OpenLDAP

• Major differences (out of the box)– The schema which defines allowed attributes for objects is different – for example

▪ User ID attribute : “uid“ (LDAP) vs. “samAccountName“ (AD)

▪ Object class for group memebership : “groupOfNames“ (LDAP) vs. “groups“ (AD)

– Advanced usage of AD relies on Kerberos, while OpenLDAP prefer SASL (Simple Authentication

and Security Layer)

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Active Directory / LDAP authenticationLDAP Introduction

• Lightweight Directory Access Protocol

• Standardized application protocol based on X.500

• Hierarchical / Tree Database with roots, branches and leaves

• Root could represent the organizational domain

• One or multiple branches can– Represent an organizational structure

– Organize objects by regions

– Reflect an own hierarchical structure

• Leaves are objects like User, Group, and Computer

• Each object has unique Distinguished NameExample: dn: cn=User A, ou=People, ou=EMEA, dc=dell, dc=com

User A

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Active Directory / LDAP authenticationDemo // Settings > Users > Directory Services

Active Directory OpenLDAP

lab5

cn=readonly,dc=lab5 •••••••••

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Active Directory / LDAP authenticationLDAP User/Group to PowerStore Role mapping // Settings > Users > Users > LDAP

A group configuration allows

all group members and members from

a nested group to log in with the associated acount role

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Active Directory / LDAP authenticationAD/LDAP Group to PowerStore role mapping / RBAC

• LDAP groups or individual LDAP users can be mapped to a Role on PowerStore

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Import External Storage

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Overview

• Known in the GUI as Import External Storage

• Import External Storage is a native capability in PowerStore to import storage

resources from Dell EMC Midrange systems

– Block only resources, including:

▪ LUNs/Volumes

• VMFS Datastores (for PS Series only)

• Windows RDM (for PS Series only)

▪ Consistency Groups

• PowerStore also has support for Agentless Import

– The disruptive variant for native import which involves application downtime

– For users who are not inclined to have a host plugin footprint on host(s)

– Supports older firmware/OE versions of source arrays

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Overview

• Where are we starting?– Client attached to an old array,

which hosts the data

• Where do we want to be?– Wants to move application data to

a new PowerStore system

• Solution– PowerStore allows for native

migration options of this client’s

data from the old array to the new

PowerStore Source

systemPowerStore

Client

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Overview Use cases

• Data migration–Move your data to a future proven

infrastructure, PowerStore

• Application migration–Move your existing applications to

PowerStore

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Overview for Non-disruptive ImportMain components

• Source system– Dell EMC’s Midrange arrays

– Upgrade may be applicable

• Client(s) with a host plugin

installed

• PowerStore appliance– Orchestrator

▪ Native software that orchestrates

the import

Source

system

PowerStore

Client

Host plugin

Orchestrator

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Architecture for Non-disruptive ImportConnectivity

• Front-end: Between client,

source system, and

PowerStore– iSCSI

– Fibre Channel (FC): Zoning

required

– Protocols must match between

source and destination

• Back-end: Between source

array and PowerStore– Only iSCSI support

Source

system

PowerStore

Client

Host plugin

iSCSI or FC iSCSI or FC

iSCSI only

Orchestrator

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Overview for Non-disruptive Import

Setup• Zoning for the front-end

connectivity

• Add iSCSI connectivity

between Source system

and PowerStore system

• Install Host plugin

Cutover

• Cutover is allowed once

the import session is in

a Ready to Cutover

state (source and

PowerStore are in-

sync)

• Auto-cutover is

available

• Once cutover, there

is no rollback

1

3

Import• Add source system

• Select source storage

resources to import

• Click Begin Import

• Import session is

created

• Path flip to PowerStore

• Background copy from

source system starts

2

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Overview for Agentless ImportMain components

• Source system– Dell EMC’s Midrange arrays

– Upgrade may be applicable

• PowerStore cluster– Orchestrator

▪ Native software that orchestrates the

import

Source

system

PowerStore

Client

Orchestrator

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Architecture for Agentless ImportConnectivity

• Front-end: Between client,

source system, and

PowerStore– iSCSI

– Fibre Channel (FC): Zoning

required

– Protocols must match between

source and destination

• Back-end: Between source

array and PowerStore– Only iSCSI support

Source

system

PowerStore

Client

iSCSI or FC iSCSI or FC

iSCSI only

Orchestrator

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Overview for Agentless Import

Setup• Zoning for the front-end

connectivity

• Add iSCSI connectivity

between Source system

and PowerStore system

• Add host(s) to

PowerStore

Cutover

• Cutover is allowed

once the import session

is in a Ready to Cutover

state (source and

PowerStore are in-

sync)

• Auto-cutover is

available

• Once cut over,

there is no rollback

1 3Import

• Add source system

• Select source storage

resources to import

• Map host(s)

• Click Begin Import

• Import session is

created

• Path flip to PowerStore

• Enable destination

volume

• Start copy

• Background copy from

source system starts

2

Action by user

New for Agentless

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OverviewSupport for Agentless Import

• Supported Source systems and version:– VNX2 Version: 05.33.008.5.x or later

– Dell EMC Unity Version: OE 4.4 or later

– PS Series (EqualLogic) Version: 9.1.9 or later

– SC Series (Compellent) Version: 07.03 or later

– XtremIO X1 Version: 4.0.25-x or later

– XtremIO X2 Version: 6.2 or later

**For the most up-to-date supported versions, refer to the PowerStore ESSM

Support Matrix**

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OverviewSupport for Non-disruptive Import

Operating System OS VersionMultipath Module

VNX2 PS Series Dell EMC Unity SC Series

iSCSI FC-FE FC-BE iSCSI iSCSI FC-FE FC-BE iSCSI FC-FE FC-BE

VMware vSphere 6.7DC Array Plugin

EQL MPIO NA NA NA

Linux SLES 15DC Array Plugin

EQL MPIO NA NA NA

New PowerStoreOS 2.0

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OverviewSource system required parameters

• Name– Only for XtremIO

• Management IP Address

• iSCSI IP Address– Multiple comma separated iSCSI IP

addresses can be entered

• Username

• Password

• CHAP Setting (Optional)

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Dell Technologies Services for PowerStore

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273Internal Use - Confidential

Speed adoption

with hands-on

PowerStore

expertise

Optimize

performance with

ongoing guidance

Plan, install &

configure with

confidence

Move data

efficiently with

minimal

disruption

Get ahead of

problems

before

they happen

With data-driven technologies to connect and manage your service experience

Dell EMC

Migration

Services

Dell EMC

Residency

Services

Dell EMC

ProSupport

Enterprise

Suite

Dell EMC

Optimize

for Storage

Dell EMC

ProDeploy

Enterprise

Suite

Dell Technologies ServicesUltimate choice & flexibility throughout the life of your PowerStore appliance

Consulting Services | Education Services | Managed Services

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What sets us apart

• Onsite deployment experts for complex environments or when short on time or staff

• Technical expertise in clustering, virtualization and networking

• Services sized right for your needs, from remote guidance and evaluations to hands-on operational residents

• ProDeploy Plus training credits you can use for PowerStore courses or certification

• Anytime Upgrade program, providing flexible upgrade options to future proof your PowerStore investment

• ProSupport Plus adds proactive, predictive support and an assigned account-level expert

• Optimize for Storage brings in a technical storage expert to optimize performance & efficiencies year round

Consistent end-to-end services across the street or across the globe

Internal Use - Confidential

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Use IT providers to

deploy new technologies

more quickly*70%

Say services from IT providers

help organizations manage

spikes in demand for IT

expertise

72%

Think deployment services

allow IT staff to spend more

time on innovation80%

2019 Forrester Thought Leadership Paper commissioned by Dell EMC

Let certified services experts handle

the details so you don’t have to.

Outside experts help drive fast, accurate results Forrester survey of IT managers

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Faster deployment with less IT effort

276

Additional Deployment Time

ProDeploy

ProDeploy Plus

• 24x7 onsite hardware

installation and system

software configuration

• In-region project

management

• 30 days of post-

deployment assistance

• Training credits

• 24x7 onsite hardware

installation

• 24x7 remote system

software configuration

• Implementation

Planning

✓ Experts in network SAN/NAS requirements,

planning and validation

✓ Clustering management planning

✓ VMware software expertise, trained and

certified on vSphere Enterprise and vCenter

Dell Technologies certified engineers

with PowerStore expertise

Dell – Internal Use – Confidential

4x Faster planning

and deployment1

with ProDeploy for Enterprise

1Based on a September 2020 Principled Technologies Test Report commissioned by Dell Technologies comparing in-house

deployment vs. Dell EMC ProDeploy for Enterprise deployment service. Full report: http://facts.pt/JPiIlWm

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Deployment Services | For PowerStoreGet production-ready with less time and effort

ProDeploy &

ProDeploy Plus

Add-on Services

• 2-Host Addition

• File Addition*

• Local Protection

(snaps or thin clones)

• Remote Replication

• Hardware Components

• Expansion Enclosures

*PowerStore T models

ProDeploy

ProDeploy Plus

Hardware & system software installation services

NOTE: Custom deployment is also available.

Recommended

Data Sanitization

for Enterprise

Migration Services

Residency Services

Minimum for multi-

appliance clustering

Additional services

Additional Deployment Time

Data Destruction

for Enterprise

Dell – Internal Use – Confidential

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8

Dell EMC | Data Migration ServicesThe easy way to transport data

PREPARE EXECUTE

PLAN AND MANAGE MIGRATIONS

ValueMinimal disruption and

customer effort

Integrity validated through post migration

verification

ConsistencyRepeatable, dependable

processes

TransparencyDetailed visibility of the process

and milestones

Dell EMC Private Public3rd party

Move data with ease to PowerStore

FOLLOW-UP

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Dell EMC Residency Services

Unmatched expertise

Elevated technology

Individualized service

Set your business up for future

success and growth

Highly specialized experts with best in class technical certification across products and solutions

Get new solutions working to their full potential, individualized to your environment to drive value back to the business

Dell Technologies’ extensive global network provides utmost flexibility via onsite, remote and short-term engagements

1 2 3

40%Reduction in cost of

IT service delivery

47%Increase in

technology utilization

45%Improvement in

IT staff efficiency

* IDC InfoBrief, sponsored by Dell Technologies, The Value of Resident Engineers on your IT Transformation Journey, June 2020

50%Improvement in technology

performance

2 months saved

23 fewer incidents per month when transitioning to new technology

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Secure data on retired, returned or redeployed systems

Safely and securely protect data from

unauthorized access

• Data Sanitization renders data unrecoverable

through a process of overwriting the data*

• Data Destruction physically destroys the

device (available Nov 17, 2020)

Customers receive a Certificate of Compliance aligned

to NIST 800-88 standards to satisfy requirements

regarding secure handling of regulated data.

*Data Sanitization requires systems to be fully operational and healthy; Data

Destruction applicable to non-operational systems.

Data Sanitization & Data Destruction for Enterprise

Enable Compliance

US government NIST &

Certification

Mitigate Risk

Secures and protects data

from unauthorized access

Sustainability

Proper, responsible

recycling

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Support Services | For PowerStoreGet ahead of problems before they happen

Available with 4-hour mission critical or next

Available with 4-hour mission critical or next

business day

business day

ProSupport

ProSupport Plus

Optimize for Storage

Pre-requisite:

ProSupport, ProSupport Plus or

ProSupport One for Data Center

Keep Your Hard Drive

For Enterprise

Note: Customers with 1000+ Dell EMC infrastructure assets may be eligible for ProSupport One. Learn more.

PowerStore includes a 1-year limited warranty on hardware only.

Additional support services

Keep Your Component

for Enterprise

Onsite Diagnosis

Anytime UpgradeSelect or Standard

Pre-requisite:

ProSupport, ProSupport Plus or

ProSupport One for Data Center

Dell – Internal Use – Confidential

Available with 4-hour mission critical

or next business day

Recommended

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PowerStore technical experts work remotely

to optimize performance & efficiencies

Optimize for Storage

98% CUSTOMER SATISFACTION1

Up to 21% fewer Severity 1 events2It’s like a personal coach for

your PowerStore system

Because even top performers

need expert guidance Requires CloudIQ and ProSupport or ProSupport Plus

1Jan 2020 voice-of-the-customer survey. 2Based on internal analysis of active service tags as of June 2020 comparing

the percentage of Severity 1 cases for SC Series systems with Optimize for Storage vs. systems without it. Actual

results may vary.

Dell – Internal Use – Confidential

• Highly skilled Dell EMC technical expert -- a trusted

advisor to your storage management team

• Year-round guidance on the operational health of your

storage solution

• Deep-dive performance evaluations & recommendations

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ProSupport ProSupport

Plus

Optimize

for Storage

Remote technical support 24x7 24x7

Covered productsHardware,

SoftwareHardware, Software

Onsite hardware supportNext business day

or Mission Critical

Next business day

or Mission Critical

Automated issue detection and proactive case creation

Self-service case initiation and management

Access to software updates

Priority access to specialized support experts

3rd party software support

Assigned Service Account Manager (SAM)

Personalized assessments and recommendations

Semiannual systems maintenance

In-region Technical Account Manager, a storage expert

Daily system monitoring

Deep-dive configuration and performance evaluations1

Annual strategic planning meeting2

Ongoing best practice advice, technical guidance and knowledge transfer

Assistance with critical support issues

1Monthly or quarterly options available. 2Strategic planning meeting is onsite for monthly option. Note: Availability and terms of service vary by region and by product.

Optimize for Storagewith ProSupport Enterprise Suite

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Maintain complete control of highly sensitive data

Retain possession of failed drives or

components when receiving replacements

without incurring additional cost

• Keep Your Hard Drive includes standard, Solid-

State Drive (SSD), Serial ATA (SATA), Hard Disk

Drives (HDDs), including PCIe and NVMe

• Keep Your Component includes all drives

plus all other customer and field replaceable

components such as Boss cards, power supplies,

motherboards, memory and more

Keep Your Hard Drive for Enterprise | Keep Your Component for Enterprise

Greater SecuritySecures classified,

proprietary or sensitive data

Industry ComplianceHelps comply with data

privacy regulations

Complete Control

Sensitive data never leaves

your control

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Data-driven Technologies to connect and manage your service experience

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Unlock smarter, adaptive services

for your PowerStore solution

Connect & Monitor

Adaptive AI for predictive, effortless support

Manage & Optimize

Actionable intelligence for services and product health

CloudIQMyService360

SupportAssist Secure Remote Services

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Connectivity with SupportAssist EnterpriseSupport technology for your Dell EMC devices

Enhance your support experience

with secure connectivity

• Proactive, automated issue detection, case

creation and notification

• Remote issue resolution

• Best-in-class security from onboarding to

resolution

Choose your path to connectivityDirectly connect or connect to a Gateway to manage your connected devices all in one place

➢ SupportAssist Enterprise 4.0.5 or SRS 3.38 or higher

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MyService360Actionable intelligence to proactively

manage services health and risks for

PowerStore

An intuitive, streamlined experience

• Standardized navigation and features

Distill priorities for action

• Interactive KPIs identify relevant services metrics

Do more to optimize your environment

• Monitor PowerStore health with CloudIQ in near-real time

Get the right information on-demand

• One-click access from tables to a curated summary of

the most important data by product

Data Protection | Storage | Converged Systems

New! Heads-Up Display with

tailored KPIs by category

Incident Management Example

Dell – Internal Use – Confidential © Copyright 2020 Dell Inc.

Current TechDirect users can access technical support for PowerStore. Please review details and scope for both TechDirect and MyService360.

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Proactive Insights That Drive ResultsTechnologies that fuel a better storage experience—data-driven health scores and proactive support

Connected through SupportAssist & Secure Remote Services

Keeps you in control Prevents and solves issues for you

CloudIQ ProSupport Enterprise Suite

Make storage management tasks easier

with 24x7 proactive health and predictive

storage insights for better, faster

decision-making.

97/100Average Health Score for

CloudIQ-connected arrays

Identify, prevent and resolve issues faster with

automated, proactive support and issue resolution.

up to1

89%

1 Based on an August 2020 internal analysis of service requests from August 2019 to August 2020 for Dell EMC storage, data protection and hyperconverged products comparing service requests for

connected products with ProSupport Plus for Enterprise vs. products without it. Connectivity is via Secure Remote Services. Actual results may vary..

up to1

36%up to1

31%

Fewer

issues

Faster issue

resolution

Faster response

to critical issues

© Copyright 2020 Dell Inc.28

9

with Dell EMC ProSupport Plus for Enterprise

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Dell Technologies Education Services

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Cutting-edge training and certifications

Education Services

What are they?

• State-of-the art training and

certification programs for

PowerStore

• Instructor-led classroom

• Virtual classroom

• On-demand courses

• Labs

• Blended learning

Key Benefits:

• Keep internal staff up to date and

certified on latest technologies

• Improve IT staff efficiency

• Maximize infrastructure utilization

For details, go to: https://education.dellemc.com/content/emc/en-us/home/training/storage/powerstore.html

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