POWERPOINT SLIDES PREVENTING … SLIDES PREVENTING WORKPLACE VIOLENCE FRIDAY CONCURRENT SESSION ... doesn’t work there , ... Posting of emergency telephone numbers for law
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Your procedure for investigating incidents of workplace violence, including threats and physical injury, might include:
Reviewing all previous incidents
Visiting the scene of a reported incident as soon as possible
Interviewing threatened or injured workers and witnesses
Assuring no retaliation for reporting incident
Providing confidentiality to the extent possible
Providing counseling to workers, supervisors or managers who exhibit behavior that represents strain or pressure which may lead to physical or verbal abuse of co-workers
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Best Practices - Violence Prevention
Program - Incident Investigations Examining the workplace for security risk factors
associated with the incident, including any previous
reports of inappropriate behavior by the perpetrator
Determining the cause of the incident
Taking corrective action to prevent the incident from
recurring
Recording the findings and corrective actions taken –
Violence Incident Report Forms
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Best Practices - Violence Prevention
Program - Corrective Action & Training
Your corrective action/training program might include:
Effectively communicating your anti-violence [no tolerance] policy to all staff and homeowners
Increasing awareness of the warning signs of potential workplace violence
Providing training in recognizing and handling threatening or hostile situations
Providing training on emergency action procedures
Utilizing surveillance measures, such as cameras or mirrors
Ensuring the adequacy of workplace security systems, such as door locks, security windows, physical barriers and restraint systems
Procedures for reporting suspicious persons or activities
Posting of emergency telephone numbers for law enforcement, fire and medical services where workers have access to a telephone with an outside line
Notification of law enforcement authorities when a criminal act may have occurred
Obtaining a restraining order
Hiring a security guard
Reporting to the Board, legal counsel, and/or homeowner
Providing counseling
Implementing measures to prevent workplace violence
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Best Practices - Violence Prevention Program
- Corrective Action & Training
Training on ways to defuse hostile or threatening situations
Ensuring that all reports of violent acts, threats of physical violence, verbal abuse, property damage or other signs of strain or pressure in the workplace are handled effectively and that there is no retaliation
Ensuring that “disciplinary” procedures address the potential for workplace violence
Placing effective systems to warn others of a security danger or to summon assistance; e.g., alarms or panic buttons
Providing procedures for a “buddy” system for specified emergency events
Ensuring adequate worker escape routes
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Best Practices –
Communication and Resolution
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COPING WITH AN ACTIVE SHOOTER SITUATION
• Be aware of your environment and any possible dangers
• Take note of the two nearest exits in any facility you visit
• If you are in an office, stay there and secure the door
• Attempt to take the active shooter down as a last resort
PROFILE OF AN ACTIVE SHOOTER
An active shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area, typically through the use
of firearms.
CHARACTERISTICS OF AN ACTIVE SHOOTER SITUATION
• Victims are selected at random
• The event is unpredictable and evolves quickly
• Law enforcement is usually required to end an active shooter situation Contact your building management or
human resources department for more information and training on activeshooter response in your workplace.
CALL 911 WHEN IT IS SAFE TO DO SO
HOW TO RESPOND WHEN AN ACTIVE SHOOTER IS IN YOUR VICINITY
1. EVACUATE • Have an escape route and plan in mind • Leave your belongings behind • Keep your hands visible
2. HIDE OUT • Hide in an area out of the shooter’s view • Block entry to your hiding place and lockthe doors • Silence your cell phone and/or pager
3. TAKE ACTION • As a last resort and only when your life is in imminent danger • Attempt to incapacitate the shooter • Act with physical aggression and throwitems at the active shooter
HOW TO RESPOND WHEN LAW ENFORCEMENT ARRIVES
• Remain calm and follow instructions • Put down any items in your hands (i.e., bags, jackets) • Raise hands and spread fingers • Keep hands visible at all times • Avoid quick movements toward officers such as holding on to them for safety • Avoid pointing, screaming or yelling • Do not stop to ask officers for help or direction when evacuating
INFORMATION YOU SHOULD PROVIDE TO LAW ENFORCEMENT OR 911 OPERATOR
• Location of the active shooter • Number of shooters • Physical description of shooters • Number and type of weapons held byshooters • Number of potential victims at the location