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PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems Analysis Systems Analysis and Design and Design Alan Dennis and Barbara Haley Wixom John Wiley & Sons, Inc. Slides by Fred Niederman
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PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

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Page 1: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 1

Systems Analysis Systems Analysis and Designand Design

Alan Dennis and Barbara Haley WixomJohn Wiley & Sons, Inc.

Slides by Fred Niederman

Page 2: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 2

Copyright © 2000 John Wiley & Sons, Inc.

All rights reserved. Reproduction or translation of this work beyond that permitted in Section 117 of the 1976 United States Copyright Act without the express written permission of the copyright owner is unlawful. Request for further information should be addressed to the Permissions Department, John Wiley & Sons, Inc. The purchaser may make back-up copies for his/her own use only and not for redistribution or resale. The Publisher assumes no responsibility for errors, omissions, or damages, caused by the use of these programs or from the use of the information contained herein.

Page 3: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 3

User Interface Structure Design

Chapter 10

Page 4: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 4

Key Definitions

The user interface defines how the system will interact with external entitiesThe system interfaces define how systems exchange information with other systems

Page 5: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 5

Key Definitions

The navigation mechanism provides the way for users to tell the system what to doThe input mechanism defines the way the system captures informationThe output mechanism defines the way the system provides information to users or other systems

Page 6: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 6

Principles For User Interface Design

Page 7: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 7

Principles for User Interface Design

LayoutContent awarenessAestheticsUser experienceConsistencyMinimal user effort

Page 8: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 8

Layout Concepts

The screen is often divided into three boxes

Navigation area (top)Status area (bottom)Work area (middle)

Information can be presented in multiple areasLike areas should be grouped together

Page 9: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 9

More Layout Concepts

Areas and information should minimize user movement from one to anotherIdeally, areas will remain consistent in

SizeShapePlacement for entering dataReports presenting retrieved data

Page 10: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 10

Layout Example 1

Page 11: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 11

Layout Example 2

Page 12: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 12

Layout Example 3

Page 13: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 13

Content Awareness

All interfaces should have titlesMenus should show

where you arewhere you came from to get there

It should be clear what information is within each areaFields and field labels should be selected carefullyUse dates and version numbers to aid system users

Page 14: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 14

Aesthetics

Interfaces need to be functional and inviting to useAvoid squeezing in too much, particularly for novice usersDesign text carefully

Be aware of font and sizeAvoid using all capital letters

Page 15: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 15

More Aesthetics

Colors and patterns should be used carefully

Test quality of colors by trying the interface on a black/white monitorUse colors to separate or categorize items

Page 16: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 16

User Experience

How easy is the program to learn?How easy is the program to use for the expert?Consider adding shortcuts for the expertWhere there is low employee turnover, some training can lessen the impact of less precise interfaces

Page 17: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 17

Consistency

Enables users to predict what will happenReduces learning curveConsiders items within an application and across applicationsPertains to many different levels

Navigation controlsTerminologyReport and form design

Page 18: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 18

Minimize Effort

Three clicks ruleUsers should be able to go from the start or main menu of a system to the information or action they want in no more than three mouse clicks or three keystrokes

Page 19: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 19

User Interface Design Process

Page 20: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 20

Five Step Process

Page 21: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 21

Use Scenario Development

An outline of steps to perform workPresented in a simple narrative tied to the related DFDDocument the most common cases so interface designs will be easy to use for those situations

Page 22: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 22

Your Turn

Visit the Web site for your university and navigate through several of its Web pages.Develop two use scenarios for it.

Page 23: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 23

Interface Structure Diagram

Shows how all screens, forms, and reports are relatedShows how user moves from one to anotherSimilar to DFD in using boxes and linesDifferent from DFD in having no standard rules or formatBoxes denote screensLines show movement from one to another

Page 24: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 24

Interface Structure Diagram Example

Page 25: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 25

Interface Standards Design

The basic elements that are common across individual screens, forms, and reports within the applicationInterface metaphor

Desktop, checkbook, shopping cartInterface objectsInterface actionsInterface iconsInterface templates

Page 26: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 26

Interface Design Prototyping

A mock-up or simulation of screen, form, or reportCommon methods include

PaperStoryboardingHTMLLanguage

Page 27: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 27

Storyboard Example

Page 28: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 28

Interface Evaluation Methods

Heuristic evaluationCompare design to checklist

Walkthrough evaluationTeam simulates movement through components

Interactive evaluationUsers try out the system

Formal usability testingExpensiveDetailed use of special lab testing

Page 29: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.

Page 30: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.

Page 31: PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design Copyright 2000 © John Wiley & Sons, Inc. All rights reserved. Slide 1 Systems.

PowerPoint Presentation for Dennis & Haley Wixom, Systems Analysis and Design

Copyright 2000 © John Wiley & Sons, Inc. All rights reserved.Slide 31

SummaryThe user interface should be designed to make the user’s work easier and more effective.Principles for good interface design include concern for content and context for navigation through activities, aesthetic consideration, assistance for novices and experts, consistency, and minimizing user effort.The design process focuses on user actions, diagramming the structure, setting up standards and a template, then evaluating interface designs.