Powerpoint Presentation

PowerPoint Presentation

Conflict Resolution RSO Community Values Statement:We are committed to building the human and institutional infrastructures that will promote our individual and collective flourishing. The vitality of our community depends on the safe and respectful environment that each of us has a role in sustaining. In order to foster this environment, we must ensure that all students feel supported to contribute their voice in academic and social environments. In order to have productive dialogue, we must always respect one another's differing perspectives.

The rigorous critical inquiry and pursuit of excellence that distinguishes the University of Chicago emerge from our common core values: RespectAccessibilityActive Inclusivity.

Through embracing these values in our daily lives, we foster an environment of trust, cooperation, and lively inquiry and advance a commitment to cultivating community traditions and supporting learning outside the classroom.

RSO Community Values StatementTypes of Conflict ResolutionDifferent techniques used to address conflict include:Conflict BasicsConflict StylesListeningQuestioningReframingCompromisingIssue and interest identificationGenerating OptionsDecision-MakingAddressing ChallengesClosure

Three Main Ways to Address Conflict include:Listening Decision-MakingCompromising

Managing Conflict as an RSO LeaderListening1. Active ListeningPay attention to when a member of your RSO is speaking by:Summarizing and reframing the pointsNot preparing your response

Improve your nonverbal communication skillsEye contact, facial expressions, ton of voice, and etc.

2. AcknowledgeLet members know that you understand the points they are articulating.Listen to how one is feelingStudents in your RSO may talk about facts but the real issue may have to do with their feelingsSet aside your emotional reactions and not let your emotions make the decisions

ListeningListening3. Be PatientAllow members to speak without interrupting themStay self-aware Understand what your triggers are so that minimal reactions occurPut the conversation into perspective

Application to Student AffairsConflict between members in the organizationInvolve the right peopleListen to both partiesDo not pick sides but mediate Conflict between RSO leader and RSO member

ListeningDecision-MakingSome decisions are relatively straightforward and simpleSome issues might be complex because of:UncertaintyInterrelated factorsHigh-risk consequencesInterpersonal issuesAn organized and systematic decision-making process leads to a better decision.

Approach to Decision-MakingCreate a constructive environmentDefine what your organization want to achieveInvolve the right members when making a decisionAllow opinions to be heardGenerate good alternativesProduce different ideasConsider different perspectivesOrganize ideas

Decision-MakingDecision-Making3. Explore these alternativesRiskImplicationsValidation4. Check your decisionGroupthinkNo common errors5. Communicate your decision and take action

Application to Student AffairsSpending of annual RSO fundsHow will this expense help your organization?Do you have the funds to spend?It is everyones responsibility to spend your funds wisely

Decision-MakingCompromisingOften considered a settled resolution among students Important to talk through the compromiseShow respect to each otherMake sure all members involved understand the final decision

Agree to DisagreeStudents involved are consciously aware that the outcome might be less than originally hopedFinal decision must be optimal for the organizationFocus should stay on what needs to be achievedBoth students need to be able to truly listen and understand the different opinions that are presented

When is a Compromise Appropriate?When the general welfare of the organization will benefitWhen it is unrealistic to totally satisfy everyone involved in the disagreementWhen the goals of both students have equal importance and meritWhen the situation requires a quick resolution, even if temporary

CompromisingCompromisingApplication to Student AffairsMaking decisions that involve your entire organization.Decisions have to be made based on what is better for the organization without anyones biases.

Even in a leadership role, remember you were elected into this role by your organization

What happens if you try to resolve conflict within your organization but find an outside resource would be useful?This is when you schedule a meeting with your RSO Advisor

What Next?RSO AdvisorBelow are a few reasons to seek your advisors assistanceSomeones safety is at risk (SEEK IMMEDIATELY)When it is helpful to have someone mediate the situationThis step should come after you have attempted to resolve the situation on your own.To help build up community within the organizationAn advisor can work with your organization but should not be the person in charge.

Please contact your RSO Advisor or stop by the Reynolds Club 016.

We are open Monday through Friday from 9:00am- 5:00pm.

THANK YOU!

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