Potential Technical Skill Assessments 7/1/2014 Pathway: Support Services Cluster: Health Science CLUSTER/ PATHWAY/ PROGRAM CERTIFICATION / ASSESSMENT TITLE TYPE ISSUING ORGANIZATION WEBSITE Please report broken weblinks ELIGIBILITY REQUIREMENTS / PREREQUISITES ADMINISTRA- TION ELIGIBILITY (Written, Oral, Practical, etc.) PASSING SCORE COST COMMENTS Health Science (Cluster) National Health Science Assessment and Certificate Program Academic Precision Exams http://www.healthscienc econsortium.org/assessm ent.php Broad-based assessment that verifies student mastery of the knowledge and skills that provide the foundation for health sciences cluster. Online or written 70% or higher on post-test $12 per exam; $12 pre-test; $12 post-test HOSA- Endorsed; National Healthcare Foundation Skills and Accountability Criteria. Health Science (Cluster) Project Lead the Way Principles of Biomedical Sciences (PBS) Academic Assessment Project Lead the Way http://www.pltw.org/our- programs/high-school- biomedical-sciences- program End of course assessment that verifies student mastery of the knowledge and skills that provide the foundation for all health science careers. Online--45 minute timed Pass/Fail No Fee There is no fee for the assessment for PLTW certified high schools. Health Science (Cluster) Project Lead the Way Human Body Systems (HBS) Academic Assessment Project Lead the Way http://www.pltw.org/our- programs/high-school- biomedical-sciences- program End of course assessment that verifies student mastery of the knowledge and skills that provide the foundation for all health science careers. Online--45 minute timed Pass/Fail No Fee There is no fee for the assessment for PLTW certified high schools. ● For use at SECONDARY For use at SECONDARY For use at SECONDARY For use at SECONDARY
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Potential Technical Skill Assessments 7/1/2014
Pathway: Support ServicesCluster: Health Science
CLUSTER/
PATHWAY/
PROGRAM
CERTIFICATION /
ASSESSMENT
TITLE
TYPEISSUING
ORGANIZATION
WEBSITEPlease report broken weblinks
ELIGIBILITY
REQUIREMENTS /
PREREQUISITES
ADMINISTRA-
TION
ELIGIBILITY(Written, Oral,
Practical, etc.)
PASSING
SCORECOST COMMENTS
Health
Science
(Cluster)
National Health
Science
Assessment and
Certificate
Program
Academic Precision Exams http://www.healthscienc
econsortium.org/assessm
ent.php
Broad-based
assessment that
verifies student
mastery of the
knowledge and skills
that provide the
foundation for
health sciences
cluster.
Online or
written
70% or
higher on
post-test
$12 per
exam;
$12 pre-test;
$12 post-test
HOSA-
Endorsed;
National
Healthcare
Foundation
Skills and
Accountability
Criteria.
Health
Science
(Cluster)
Project Lead the
Way Principles
of Biomedical
Sciences (PBS)
Academic
Assessment
Project Lead the
Way
http://www.pltw.org/our-
programs/high-school-
biomedical-sciences-
program
End of course
assessment that
verifies student
mastery of the
knowledge and skills
that provide the
foundation for all
health science
careers.
Online--45
minute timed
Pass/Fail No Fee There is no fee
for the
assessment for
PLTW certified
high schools.
Health
Science
(Cluster)
Project Lead the
Way Human
Body Systems
(HBS)
Academic
Assessment
Project Lead the
Way
http://www.pltw.org/our-
programs/high-school-
biomedical-sciences-
program
End of course
assessment that
verifies student
mastery of the
knowledge and skills
that provide the
foundation for all
health science
careers.
Online--45
minute timed
Pass/Fail No Fee There is no fee
for the
assessment for
PLTW certified
high schools.
● For use at SECONDARY For use at SECONDARY For use at SECONDARY For use at SECONDARY
MEASURE 01.01.01 Describe the basic structures and
functions of cells, tissues, organs, and systems as they
relate to homeostasis.
Y Y
MEASURE 01.01.02 Describe the basic structures and
functions of cells, tissues, organs, and systems as they
relate to homeostasis.
Y Y
MEASURE 01.01.03 Recognize body planes,
directional terms, quadrants, and cavities.Y Y
MEASURE 01.01.04 Analyze the interdependence of
the body systems as they relate to wellness, disease,
disorders, therapies, and care rehabilitation.
Y Y
MEASURE 01.02.01 Describe common diseases and
disorders of each body system (prevention, pathology,
diagnosis, and treatment).
Y Y
MEASURE 01.02.02 Recognize emerging diseases and
disorders.Y Y
MEASURE 01.02.03 Determine biomedical therapies
as they relate to the prevention, pathology, and
treatment of disease.
Y Y Comment from Secondary: Includes integrative therapies.
MEASURE 01.03.01 Apply mathematical
computations or resources related to healthcare
procedures (metric and household, conversions and
measurements).
Y Y e.g., Graphs, charts, tables, drug reference, Google
conversion tools.
Comment from Postsecondary: Conversion of metrics
MEASURE 01.03.02 Identify whole numbers,
decimals, fractions and percentages.Y Y
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
INDICATOR 01.01 Use a knowledge of
human structure and function to
conduct health care role.
INDICATOR 01.02 Use a knowledge of
diseases and disorders to conduct health
care role.
INDICATOR 01.03 Use a knowledge of
medical mathematics to conduct health
care role.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 01.03.03 Demonstrate knowledge of basic
arithmetic operations such as addition, subtraction,
multiplication and division.
Y Y
MEASURE 01.03.04 Apply data and measurements to
identify and solve a problem.Y Y Comment from Business/Industry: Not always requirement
of entry-level position; key is the "problem-solving".
MEASURE 01.03.05 Analyze mathematical problem
statements for missing and/or irrelevant data.O Y Comment from Business/Industry: Manage reimbursement
processes; can they interpret discrepancy?
MEASURE 01.03.06 Construct charts/tables/graphs
from functions and data.Y Y e.g., Basic Excel knowledge expected by postsecondary.
and tables to interpret healthcare results.O O Comment from Business/Industry: Depends on department-
example includes putting together a Gant chart/diagrams
MEASURE 01.03.08 Analyze data when interpreting
operational documents.Y Y Comment from Postsecondary: e.g. Department budget,
expense reports
MEASURE 02.01.01 Determine and select the most
appropriate reading strategy.Y Y e.g., skimming, reading for detail, reading for meaning or
critical analysis
MEASURE 02.01.02 Demonstrate use of content,
technical concepts and vocabulary when analyzing
information and following directions.
Y Y
MEASURE 02.01.03 Interpret and summarize
information, data, and observations to apply
information learned from reading to actual practice.
Y Y Comment from Secondary: Technical reading skills
INDICATOR 01.03 Use a knowledge of
medical mathematics to conduct health
care role.
TOPIC 2: COMMUNICATIONS - Use oral and written communication skills in creating, expressing and interpreting information and ideas including technical
terminology and information.
INDICATOR 02.01 Select and employ
appropriate reading and communication
strategies to learn and use technical
concepts and vocabulary in practice.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 02.01.04 Communicate information, data,
and observations to apply information learned from
reading to actual practice.
Y Y Comment from Secondary: Technical reading skills
MEASURE 02.02.01 Employ verbal skills when
obtaining and conveying information.Y Y
MEASURE 02.02.02 Record information needed to
present a report on a given topic or problem.Y Y
MEASURE 02.02.03 Write internal and external
business correspondence that conveys and/or obtains
information effectively.
Y Y Comment from Postsecondary: e.g. Minutes, agenda,
presentations
MEASURE 02.02.04 Communicate with other
employees to clarify workplace objectives. Y Y
MEASURE 02.02.05 Communicate effectively with
customers and employees to foster positive
relationships.
Y Y
MEASURE 02.03.01 Locate written information used
to communicate with co-workers and customers.Y Y
MEASURE 02.03.02 Organize information to use in
written and oral communications.Y Y
MEASURE 02.03.03 Reference the sources of
information.Y Y
MEASURE 02.04.01 Use informational texts, Internet
web sites, and/or technical materials to review and
apply information sources for occupational tasks.
Y Y
MEASURE 02.04.02 Evaluate the reliability of
information from informational texts, Internet Web
sites, and/or technical materials and resources.
Y Y
INDICATOR 02.01 Select and employ
appropriate reading and communication
strategies to learn and use technical
concepts and vocabulary in practice.
INDICATOR 02.02 Demonstrate use of
the concepts, strategies, and systems for
obtaining and conveying ideas and
information to enhance communication
in the workplace.
INDICATOR 02.03 Locate, organize and
reference written information from
various sources to communicate with co-
workers and clients/participants.
INDICATOR 02.04 Evaluate and use
information resources to accomplish
specific occupational tasks.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 02.05.01 Compose multi-paragraph
documents clearly, succinctly, and accurately.Y Y
MEASURE 02.05.02 Use descriptions of audience and
purpose when preparing and editing written
documents.
Y Y Comment from Secondary: Identify or tailor information to
audience
MEASURE 02.05.03 Use correct grammar, spelling,
punctuation, and capitalization when preparing
written documents.
Y Y
MEASURE 02.06.01 Prepare and deliver oral
presentations to provide information for specific
purposes and audiences.
Y Y Comment from Secondary: Online courses
MEASURE 02.06.02 Identify and deliver support
materials that will enhance an oral presentation.Y Y
MEASURE 02.06.03 Align presentation strategies to
the intended audience.Y Y
MEASURE 02.06.04 Implement multi-media
strategies for presentations.Y Y
MEASURE 02.07.01 Interpret verbal behaviors when
communicating with clients and co-workers.Y Y Comment from Business/Industry: Focus on the self-
starters; roles have shifted. We talk about the "clerical
burden" for doctors; shift to support services.
MEASURE 02.07.02 Interpret nonverbal behaviors
when communicating with clients and co-workers.Y Y Comment from Business/Industry: Emotional intelligence.
MEASURE 02.08.01 Interpret a given verbal
message/information.Y Y
MEASURE 02.08.02 Respond with restatement and
clarification techniques to clarify information.Y Y
Comment from Business/Industry: These skills are
important, whether you are interviewing to get the job or
use these skills after you have the job. Use them on your job
on a regular basis. Avoid the "canned interview-type"
answers for interpersonal/ customer services.
INDICATOR 02.08 Apply active listening
skills to obtain and clarify information.
INDICATOR 02.05 Use correct grammar,
punctuation and terminology to write
and edit documents.
INDICATOR 02.07 Interpret verbal and
nonverbal cues/behaviors to enhance
communication with co-workers and
clients/participants.
INDICATOR 02.06 Develop and deliver
formal and informal presentations using
appropriate media to engage and inform
audiences.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
INDICATOR 02.09 Develop and interpret
tables, charts, and figures to support
written and oral communications.
MEASURE 02.09.01 Create and interpret tables,
charts, and figures to support written and oral
communications.
Y Y
MEASURE 02.10.01 Apply factors and strategies for
communicating with a diverse community.Y Y
MEASURE 02.10.02 Demonstrate ability to
communicate and resolve conflicts within a diverse
community.
Y Y
INDICATOR 02.11 Exhibit public
relations skills to increase internal and
external customer/client satisfaction.
MEASURE 02.11.01 Communicate effectively when
developing positive customer/client relationships.Y Y
communications to support work activities.Y Y e.g., Greet and direct visitors.
Comment from Business/Industry: Communications skills
are so critical!! Focus on customer relations - listening skills,
oral communications for all employees.
MEASURE 02.12.02 Record, interpret, and deliver
telephone and verbal messages in a business setting.Y Y e.g., Record message accurately, legibly and completely.
MEASURE 02.12.03 Coordinate people and resources
for meetings and seminars.O Y e.g., Coordinate participants.
Comment from Secondary: Group project
MEASURE 02.13.01 Adjust communication to other’s
ability to understand.Y Y e.g., Need to consider appropriate assessment, i.e., case
scenario.
MEASURE 02.13.02 Apply active listening skills using
reflection, restatement, and clarification.Y Y
MEASURE 02.13.03 Demonstrate courtesy to others
including self introduction.Y Y
INDICATOR 02.13 Communicate verbal
information within a healthcare
environment. They will convey this
information to the appropriate
discipline(s) in a timely manner.
INDICATOR 02.10 Listen to and speak
with diverse individuals to enhance
communication skills.
INDICATOR 02.12 Obtain and convey
ideas and information in order to
conduct business transactions.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 02.13.04 Interpret verbal and nonverbal
communication within internal and external scope of
practice.
Y Y Comment from Postsecondary: Apply active listening skills
using reflection, restatement, and clarification.
MEASURE 02.13.05 Demonstrate interviewing skills. Y Y
MEASURE 02.14.01 Choose correct syntax and
grammar.Y Y
MEASURE 02.14.02 Report relevant information in a
timely manner. Y Y e.g., Consider appropriate assessment, such as case
scenario.
MEASURE 02.14.03 Distinguish between subjective
and objective information when reporting.Y Y
MEASURE 02.14.04 Analyze communication for
appropriate response and provide feedback.Y Y e.g., Provide constructive feedback.
MEASURE 02.14.05 Clearly organize, write and
compile technical information and summaries
(examples include tip sheets, how to guidelines).
O Y
MEASURE 02.14.06 Use medical terminology in order
to interpret, transcribe and communicate information,
data and observations.
Y Y
MEASURE 02.14.07 Communicate using technology
to access and distribute data and other information.Y Y e.g. telephone, fax, e-mail, Internet, texting, and social
media
MEASURE 02.15.01 Manage the accuracy,
effectiveness, and timeliness of effectively
communicating health/medical information within
legal/regulatory guidelines.
Y Y
MEASURE 02.15.02 Evaluate how legal and
regulatory requirements apply to the transfer of
information.
Y Y
INDICATOR 02.13 Communicate verbal
information within a healthcare
environment. They will convey this
information to the appropriate
discipline(s) in a timely manner.
INDICATOR 02.14 Communicate written
information within a healthcare
environment. They will convey this
information to the appropriate
discipline(s) in a timely manner.
INDICATOR 02.15 Communicate
health/medical information accurately
and within legal/regulatory guidelines
across the organization while
maintaining confidentiality.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 02.15.03 Distinguish who in the
organization needs information and when they need
it.
Y Y
MEASURE 02.15.04 Manage recorded information
and other documents within protocols that ensure
confidentiality and privacy.
Y Y Comment from Business/Industry: Confidentiality is very
important.
MEASURE 02.15.05 Communicate information on a
need to know basis for optimum patient/client
outcomes.
Y Y
MEASURE 03.01.01 Identify common tasks that
require employees to use problem-solving skills.Y Y
MEASURE 03.01.02 Analyze elements of a problem to
develop creative effective solutions. Y Y
MEASURE 03.01.03 Apply problem-solving and
critical thinking skills to improve a situation or
process.
Y Y
MEASURE 03.01.04 Create, evaluate, and apply ideas,
proposals, and solutions to problems.Y Y
MEASURE 03.01.05 Generate new and creative ideas
to solve problems by brainstorming possible solutions.Y Y Comment from Business/Industry: Want to encourage
innovation; new ideas are key to the success of the
organization.
MEASURE 03.01.06 Identify and evaluate alternatives
using a variety of problem-solving and critical thinking
skills.
Y Y
INDICATOR 03.01 Employ critical
thinking skills independently and in
teams to solve problems and make
decisions (e.g., analyze, synthesize and
evaluate).
INDICATOR 02.15 Communicate
health/medical information accurately
and within legal/regulatory guidelines
across the organization while
maintaining confidentiality.
TOPIC 3: PROBLEM-SOLVING AND CRITICAL THINKING - Solve problems using critical thinking skills (analyze, synthesize, and evaluate) independently and in teams.
Solve problems using creativity and innovation.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 03.02.01 Analyze situations that affect
conflict management.Y Y
MEASURE 03.02.02 Determine best
options/outcomes for conflict resolution using critical
thinking skills.
Y Y e.g. Recognize/ respond to diverse communities and staff
MEASURE 03.02.03 Identify with others’ feelings,
needs, and concerns.Y Y
MEASURE 03.02.04 Implement stress management
techniques.Y Y
MEASURE 03.02.05 Resolve conflicts with/for
customers using conflict resolution skills.Y Y
MEASURE 03.02.06 Implement conflict resolution
skills to address staff issues/problems.Y Y
MEASURE 03.03.01 Write realistic performance
goals, objectives and action plans.O O Secondary: "Personal workplace performance goals" in
Indicator - Language change to remove "workplace" and "co-
worker" to be open-ended & apply to students; written as
work experience/ performance, not career growth.
Comment from Business/Industry: Huge part of annual
review is for employee to write owncareer goals &
objectives; results in a stronger, happier employee.
MEASURE 03.03.02 Monitor performance goals and
adjust as necessary.O O
MEASURE 03.03.03 Recognize goal achievement
using appropriate rewards in the workplace.O O Comment from Business/Industry: Student organizations
are a great way to achieve this competency.
MEASURE 03.03.04 Communicate goal achievement
with managers and co-workers.O O
INDICATOR 03.02 Employ critical
thinking and interpersonal skills to
resolve conflicts with staff and/or
customers.
INDICATOR 03.03 Identify, write and
monitor personal performance goals to
guide progress in assigned areas of
responsibility and accountability.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 03.04.01 Align technical information and
data using a variety of resources.Y Y Comment from Postsecondary: e.g. Gather, analyze, and
evaluate
MEASURE 03.04.02 Analyze and evaluate information
and data for value to the research objectives.Y Y
MEASURE 04.01.01 Manage personal schedules and
contact information.Y Y
MEASURE 04.01.02 Create professional electronic
and paper memos and notes.Y Y
MEASURE 04.02.01 Use information technology tools
to manage and perform work responsibilities.Y Y
MEASURE 04.02.02 Operate electronic mail
applications to communicate within a workplace
including file and document sharing within and across
organizations.
Y Y
MEASURE 04.02.03 Operate writing and publishing
applications to prepare business communications
publications including preparing simple documents,
reports and other business communications
integrating graphics and other non-text elements.
Y Y
MEASURE 04.02.04 Operate applications to prepare
presentations.Y Y
INDICATOR 04.01 Use Personal
Information Management (PIM)
applications to increase workplace
efficiency.
INDICATOR 04.02 Employ technological
tools to expedite workflow.
INDICATOR 03.04 Conduct research to
gather information necessary for
decision-making.
TOPIC 4: INFORMATION TECHNOLOGY APPLICATIONS - Use information technology tools specific to the career cluster to access, manage, integrate, and create
information.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
INDICATOR 04.03 Employ
collaborative/groupware applications to
facilitate group work.
MEASURE 04.03.01 Facilitate group work through
management of shared files, instant messaging and
virtual meetings, using professional language.
Y Y
INDICATOR 04.04 Employ spreadsheet
applications to organize and manipulate
data.
MEASURE 04.04.01 Create a spreadsheet, perform
calculations and analyses on data.O Y
INDICATOR 04.05 Employ database
applications to manage data.
MEASURE 04.05.01 Manipulate, manage, analyze,
and analyze interrelated data elements.N Y
MEASURE 05.01.01 Summarize the overall structure
of healthcare delivery systems in the United States.Y Y Resources include: 1) Book--Health Care USA:
Understanding Its Organization and Delivery by Harry A.
Sultz and Kristina M. Young. Publisher: Jones & Bartlett; 2)
Websites: http://www.whitehouse.gov/healthreform AND
http://www.healthcare.gov/
MEASURE 05.01.02 Explain the factors influencing
healthcare delivery systems. Y Y
MEASURE 05.01.03 Discuss where and how factors
such as cost, managed care, technology, an aging
population, access to care, alternative therapies, and
lifestyle/behavior changes may affect various health
care delivery systems models.
Y Y
MEASURE 05.01.04 Describe the responsibilities of
consumers within the healthcare system.Y Y
Health Care Delivery/ Project Management Systems:
TOPIC 5: SYSTEMS - Understand roles within teams, work units, departments, organizations, inter-organizational systems, and the larger environment. Identify how
key organizational systems affect organizational performance and the quality of products and services. Understand global context of industries and careers.
INDICATOR 05.01 Health support
services professionals will understand
how their role fits into their department,
their organization and the overall health
care environment. They will identify how
key systems affect services they perform
and quality of care.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 05.01.05 Explain the impact of emerging
issues such as technology, epidemiology, bioethics,
and socioeconomics on healthcare delivery systems.
Y Y
MEASURE 05.01.06 Discuss common methods of
payment for healthcare.Y Y
MEASURE 06.01.01 Adhere to health and safety
regulations to support a safe work environment (e.g.,
ergonomics).
Y Y e.g., Describe health and safety regulations in business.
MEASURE 06.01.02 Assess needed safety
policies/procedures to ensure protection of
employees (e.g., harassment).
Y O e.g., Identify potential safety issues.
MEASURE 06.01.03 Understand security
policies/procedures to minimize chance for loss.O O e.g., Explain routine security precautions.
MEASURE 06.01.04 Know policies/procedures to
protect workplace security.Y O e.g., Identify potential security issues.
MEASURE 06.02.01 Apply personal safety procedures
based on Occupational Safety and Health
Administration (OSHA) and Centers for Disease
Control (CDC) regulations.
Y Y
MEASURE 06.02.02 Apply principles of ergonomics
and body mechanics.Y Y
MEASURE 06.03.01 Apply safety techniques including
modifying environmental conditions to make a safe
work environment.
Y Y
MEASURE 06.03.02 Prevent accidents by using
proper safety techniques.Y Y
MEASURE 06.03.03 Practice good housekeeping by
maintaining a safe work environment.Y Y
INDICATOR 06.03 Use techniques to
insure environmental safety.
INDICATOR 06.02 Employ personal
safety practices appropriate to the
environment.
INDICATOR 05.01 Health support
services professionals will understand
how their role fits into their department,
their organization and the overall health
care environment. They will identify how
key systems affect services they perform
and quality of care.
TOPIC 6: SAFETY, HEALTH AND ENVIRONMENTAL - Understand the importance of health, safety, and environmental management systems in organizations and their
importance to organizational performance and regulatory compliance. Follow organizational policies and procedures and contribute to continuous improvement in
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 06.04.01 Comply with safety signs,
symbols, and labels.Y Y
MEASURE 06.04.02 Understand implications of
hazardous materials.Y Y
MEASURE 06.05.01 Practice fire safety in a
healthcare setting.Y Y
MEASURE 06.05.02 Apply principles of basic
emergency response in natural disasters and other
emergencies.
Y Y
MEASURE 07.01.01 Understand the various roles of
leaders (e.g. contribute ideas; share in building an
organization; act as role models to employees by
adhering to company policies, procedures, and
standards; promote the organization’s vision; and
mentor others) within a health care setting.
Y O Comment from Business/Industry: Understand why leaders
make decisions--basic overview of the challenges of
supervisor & management; use basic scenarios to help them
concept, focus, principle-centered living, and change
when interacting with others in general.
Y Y
MEASURE 07.01.04 Consider issues related to self,
team, community, diversity, environment, and global
awareness.
Y Y
INDICATOR 06.04 Identify common
safety hazards.
INDICATOR 06.05 Use emergency
procedures and protocols.
TOPIC 7: LEADERSHIP AND TEAMWORK - Use leadership and teamwork skills in collaborating with others to accomplish organizational goals and objectives.
INDICATOR 07.01 Employ interpersonal
skills to accomplish organizational goals
and objectives.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
and coach ability to develop leadership potential over
time.
Y Y Comment from Business/Industry: Leaders not "know-it-all"
leaders; want people to "advance" - not stay in the same job;
important to help people to succeed; a win/win situation for
the employee & the organization.
MEASURE 07.01.06 Understand the relationship of
trust, positive attitude, integrity, and willingness to
accept key responsibilities in a work situation.
Y Y
MEASURE 07.01.07 Encourage participation in civic
and community teamwork opportunities to enhance
skills.
O O Comment from Secondary & Postsecondary: Service
learning, CTE student organizations.
INDICATOR 07.02 Employ
organizational and staff development
skills to foster positive working
relationships and accomplish
organizational goals.
MEASURE 07.02.03 Work with others to develop and
gain commitment to team goals and increase morale.Y Y Comment from Business/Industry: Teamwork
MEASURE 07.03.01 Encourage involvement and use
of team members' individual talents and skills.Y Y
MEASURE 07.03.02 Employ conflict-management
skills to facilitate solutions.Y Y
MEASURE 07.03.03 Demonstrate teamwork skills
through working cooperatively with co-workers,
supervisory staff, and others, both in and out of the
organization, to achieve particular tasks.
Y Y
MEASURE 07.03.04 Demonstrate teamwork
processes that provide team building, consensus,
continuous improvement, respect for the opinions of
others, cooperation, adaptability, and conflict
resolution.
Y Y
MEASURE 07.03.05 Demonstrate commitment to and
a positive attitude toward team goals.Y Y
INDICATOR 07.01 Employ interpersonal
skills to accomplish organizational goals
and objectives.
INDICATOR 07.03 Employ teamwork
skills to achieve collective goals and use
team members' talents effectively.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 07.03.06 Take responsibility for shared
group and individual work tasks.Y Y
MEASURE 07.03.07 Assist team members in
completing their work.Y Y
MEASURE 07.03.08 Adapt effectively to changes in
projects and work activities.Y Y
MEASURE 07.03.09 Negotiate effectively to arrive at
decisions.Y Y
MEASURE 07.04.01 Use positive interpersonal skills
to work cooperatively with co-workers representing
different cultures, genders and backgrounds.
Y Y
MEASURE 07.04.02 Manage personal skills to
accomplish assignments.Y Y
MEASURE 07.04.03 Treat people with respect. Y Y
MEASURE 07.04.04 Provide constructive praise and
criticism.Y Y Comment from Business/Industry: Conflict management
skills --teamwork - not just supervisor's job; need to praise
each other.
MEASURE 07.04.05 Demonstrate sensitivity to and
value for diversity.Y Y
MEASURE 07.04.06 Manage stress and control
emotions.Y Y
MEASURE 07.05.01 Prepare materials for leading
discussion.Y Y Comment from Secondary: Meetings, groups, teamwork
Comment from Business/Industry: Come prepared for
meeting; utilization of time; forward thinking - prepare,
innovate, adapt.
MEASURE 07.05.02 Prepare, assemble and distribute
meeting materials.Y Y Comment from Secondary: Meetings, groups, teamwork
INDICATOR 07.05 Conduct and
participate in meetings to accomplish
work tasks.
INDICATOR 07.03 Employ teamwork
skills to achieve collective goals and use
team members' talents effectively.
INDICATOR 07.04 Establish and
maintain effective working relationships
with all levels of personnel and other
departments in order to accomplish
objectives and tasks.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 07.05.03 Demonstrate effective
communication skills in meetings.Y Y Comment from Secondary: Meetings, groups, teamwork
MEASURE 07.05.04 Produce meeting minutes
including decisions and next steps.O Y Comment from Secondary: Example would be HOSA
meetings, groups, teamwork.
MEASURE 07.05.05 Use parliamentary procedure, as
needed, to conduct meetings.O O Comment from Business/Industry: Writing minutes for
meetings; may present but don't conduct; know the process.
MEASURE 07.06.01 Describe health care teams and
demonstrate understanding of roles and
responsibilities of team members.
Y Y Comment from Business/Industry: Industry is changing -
need to be broader in your training.
MEASURE 07.06.02 Recognize characteristics of
effective teams and the roles and tools of project
management.
Y O
MEASURE 07.06.03 Recognize methods for building
positive team relationships.Y Y
MEASURE 07.06.04 Describe attributes and attitudes
of an effective leader.Y O
MEASURE 07.06.05 Apply effective techniques for
addressing team conflict.Y O
MEASURE 08.01.01 Understand legal responsibilities. Y Y
MEASURE 08.01.02 Demonstrate the procedures for
accurate documentation and record keeping.Y Y
MEASURE 08.01.03 Compare and contrast behaviors
and practices that could result in liability, negligence
and/or abuse.
Y Y
TOPIC 8: ETHICS AND LEGAL RESPONSIBILITIES - Know and understand the importance of professional ethics and legal responsibilities.
INDICATOR 08.01 Describe legal
implications affecting Health support
services professionals while maintaining
confidentiality according to The Health
Insurance Portability and Accountability
Act (HIPAA).
INDICATOR 07.06 Understand the roles
and responsibilities of individual
members as part of the health care
team, including their ability to promote
the delivery of quality health care.
INDICATOR 07.05 Conduct and
participate in meetings to accomplish
work tasks.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 08.01.04 Document an incident according
to established policies/procedures.Y Y
MEASURE 08.01.05 Maintain confidentiality
according to The Health Insurance Portability and
Accountability Act (HIPAA).
Y Y
MEASURE 08.02.01 Describe advance directives. Y Y
MEASURE 08.02.02 Summarize the Patient's Bill of
Rights.Y Y
MEASURE 08.02.03 Explain the doctrine of informed
consent.Y Y
MEASURE 08.02.04 Explain laws governing
harassment, labor, licensure, certification,
registration, and legislated scope of practice.
Y Y
MEASURE 08.03.01 Differentiate between ethical and
legal issues impacting healthcare.Y Y
MEASURE 08.03.02 Recognize ethical issues and their
implications related to healthcare.Y Y
MEASURE 08.04.01 Evaluate alternative responses to
workplace situations based on legal responsibilities
and employer policies and personal or professional
ethical responsibilities.
Y Y
MEASURE 08.04.02 Identify and explain personal and
long-term workplace consequences of unethical or
illegal behaviors.
Y Y
MEASURE 08.04.03 Determine and explain the most
appropriate response to workplace situations based
on legal, ethical and cultural considerations.
Y Y
INDICATOR 08.04 Apply ethical
reasoning to a variety of workplace
situations in order to make ethical
decisions.
INDICATOR 08.03 Describe legal and
ethical boundaries in health care
delivery and practice.
INDICATOR 08.02 Describe legal
practices employed by health support
services professionals.
INDICATOR 08.01 Describe legal
implications affecting Health support
services professionals while maintaining
confidentiality according to The Health
Insurance Portability and Accountability
Act (HIPAA).
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 08.04.04 Apply procedures for reporting
activities and behaviors that affect the health, safety,
and welfare of others.
Y Y
MEASURE 08.05.01 Recognize individual religious,
cultural, social, and ethnic values as they apply to
health care delivery.
Y Y
MEASURE 08.05.02 Demonstrate respectful and
empathetic treatment of all patients/clients (customer
service).
Y Y
MEASURE 09.01.01 Describe the personal traits and
attitudes desirable in a member of the healthcare
team including self-discipline, self-worth, positive
attitude, and integrity in a work situation such as
flexibility and willingness to learn new knowledge and
skills.
Y Y Comment from Business/Industry: Good to know who you
are - know yourself; examples of self-understanding
assessments (e.g. DISC, Strength-finder; Colors); support
career advancement.
MEASURE 09.02.02 Summarize professional
standards as they apply to hygiene, dress, language,
confidentiality and behavior.
Y Y Comment from Secondary: Can be achieved through
scenario-based demonstrations
MEASURE 09.02.03 Demonstrate an understanding of
appropriate professional boundaries.Y Y Comment from Secondary: Can be achieved through
scenario-based demonstrations
INDICATOR 08.04 Apply ethical
reasoning to a variety of workplace
situations in order to make ethical
decisions.
INDICATOR 08.05 Understand accepted
ethical practices with respect to cultural,
social, religious and ethnic differences
within the health care environment.
They will perform quality health care
delivery.
TOPIC 9: EMPLOYABILITY AND CAREER DEVELOPMENT - Know and understand the importance of employability skills. Explore, plan, and effectively manage careers.
Know and understand the importance of entrepreneurship skills.
INDICATOR 09.01 Identify and
demonstrate positive work behaviors
and personal qualities needed to be
employable.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 09.02.04 Demonstrate professionalism
when interacting with fellow students,
patients/clients, co-workers, or the organization.
Y Y Comment from Secondary: e.g. Mock interviews
MEASURE 09.02.05 Describe commitment to an
employer.Y Y
MEASURE 09.02.01 Use multiple resources to locate
job opportunities.Y Y
MEASURE 09.02.02 Prepare a résumé, cover letter
(letter of application) and follow up thank you letter.Y Y
MEASURE 09.02.03 Complete an employment
application in all formats. Y Y
MEASURE 09.02.04 Interview for employment. Y Y
MEASURE 09.03.01 Discuss levels of education,
credentialing requirements, and employment trends
in healthcare.
Y Y
MEASURE 09.03.02 Develop career goals and
objectives as part of a plan for future career direction.Y Y
MEASURE 09.03.03 Develop strategies to reach
career objectives.Y Y
MEASURE 09.04.01 Select educational and work
history highlights to include in a career portfolio.Y Y
MEASURE 09.04.02 Produce a record of work
experiences, licenses, certifications and products.O Y
MEASURE 09.04.03 Organize electronic or hard copy
portfolio for use in demonstrating knowledge, skills
and experiences.
O Y
INDICATOR 09.02 Demonstrate skills
related to seeking and applying for
employment to find and obtain a desired
job.
INDICATOR 09.03 Develop a personal
career plan to meet career goals and
objectives.
INDICATOR 09.01 Identify and
demonstrate positive work behaviors
and personal qualities needed to be
employable.
INDICATOR 09.04 Maintain a career
portfolio to document knowledge, skills
and experience in a career field.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 09.05.01 Compare employment
opportunities to individual needs and career plan
objectives.
Y Y Comment from Postsecondary: Check with other colleges -
is it "Y" or "O"?
MEASURE 09.05.02 Evaluate employment
opportunities based upon individual needs and career
plan objectives.
Y Y
MEASURE 09.05.03 Demonstrate appropriate
methods for accepting or rejecting employment
offers.
Y Y Comment from Secondary: e.g. scenarios
MEASURE 10.01.01 Perform scheduling functions to
facilitate on-time, prompt completion of work
activities.
Y Y e.g., Maintain appointment calendar.
MEASURE 10.01.02 Manage business records to
maintain needed documentation.Y Y e.g., Process customer orders.
MEASURE 10.01.03 Prepare documentation of
activities to communicate with internal/external
customers.
N Y e.g., Prepare reports, memos.
MEASURE 10.01.04 Proofread and edit documents. N Y e.g., Identify and use proofreaders’ marks to indicate all
errors in format.
MEASURE 10.01.05 Select document type and layout
to produce letters, reports, and memos.Y Y e.g., Prepare with correct layout.
MEASURE 10.01.06 Manage financial accounts. N O e.g., Keep records of petty cash disbursements.
TOPIC 10: TECHNICAL SKILLS - Use the technical knowledge and skills required to pursue the targeted careers in the Health Science Support Services career pathway,
including knowledge of design, operation, and maintenance of technological systems.
INDICATOR 09.05 Demonstrate skills in
evaluating and comparing employment
opportunities in order to accept
employment positions that match career
goals.
INFORMATION MANAGEMENT
INDICATOR 10.01 Access, process,
maintain, evaluate, and disseminate
information for decision-making.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 10.01.07 Tally receipts and proof work to
prepare bank deposits.N O e.g., Prepare endorsement.
MEASURE 10.01.08 Practice good bookkeeping
guidelines to reconcile bank statements.N O e.g., Compare checkbook to bank statement.
MEASURE 10.02.01 Utilize office equipment to
accomplish administrative service related job
assignments.
N Y e.g., Operate calculator, fax, computer, copier.
MEASURE 10.02.02 Troubleshoot problems with
office equipment to make repairs and/or to obtain
technical support.
N Y e.g., Isolate and identify source of technical problem.
MEASURE 10.02.03 Abide by risk-management
policies and procedures for technology to minimize
loss.
N Y I.e., Adhere to technology safety and security policies (e.g.,
acceptable use policy, web page policies).
MEASURE 10.02.04 Maintain work flow to enhance
productivity.O Y e.g., Organize and prioritize work.
to start, run, and complete projects.O Y e.g., Coordinate schedules and activities.
MEASURE 10.02.06 Implement processes for
purchasing business supplies, equipment, and
services.
N Y e.g., Maintain vendor/supplier relationships.
MEASURE 10.02.07 Establish procedures to maintain
equipment and supplies.N Y e.g., Determine equipment needed.
OPERATIONS
INDICATOR 10.01 Access, process,
maintain, evaluate, and disseminate
information for decision-making.
INDICATOR 10.02 Assist in monitoring,
planning and controlling day-to-day
business activities to continue business
functioning.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
to enhance a business’s financial well-being.N O e.g., Control use of supplies.
MEASURE 10.03.02 Maintain property and
equipment necessary for ongoing business activities.N O e.g., Identify routine activities for maintaining business
facilities and equipment.
MEASURE 10.04.01 Perform customer service
activities to support customer relationships and
encourage repeat business.
N O e.g., Process customer orders.
MEASURE 10.04.02 Utilize technology to facilitate
customer relationship management.N O e.g., Explain the use of databases in customer relationship
management (CRM).
ANALYSIS
MEASURE 10.05.01 Assess health information
required by patients, staff, and the community.Y Y
MEASURE 10.05.02 Assemble all necessary data
components for successful completion of tasks.Y Y e.g., Coding.
MEASURE 10.05.03 Appraise the accuracy and
completeness of data.Y Y
MEASURE 10.05.04 Assess whether information is
reported and disseminated within legal, ethical and
regulatory guidelines.
Y Y
INDICATOR 10.05 Analyze information
for designated purposes using
knowledge of quantitative and
qualitative requirements.
INDICATOR 10.04 Create,
communicate, and deliver value to
customers while managing customer
relationships.
INDICATOR 10.03 Understand and use
processes and systems to monitor, plan,
and control day-to-day business
activities.
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 10.06.01 Interpret and abstract
appropriate information from documentation for
reimbursement purposes.
N Y
MEASURE 10.06.02 Choose and apply accurate
medical terminology.Y Y
MEASURE 10.06.03 Analyze and determine the
appropriate methodology for requesting further
clarification.
Y Y
MEASURE 10.06.04 Assess and apply information for
regulatory and legal purposes.N Y
MEASURE 10.07.01 Organize information within the
parameters of the information systems.N Y
MEASURE 10.07.02 Assess and recommend
improvements for increased efficiency.N Y
MEASURE 10.08.01 Assemble and accurately
document required information.Y Y
MEASURE 10.08.02 Interpret information that has
been collected.Y Y
MEASURE 10.08.03 Differentiate the various
purposes and audiences for whom the information is
collected.
O Y
MEASURE 10.08.04 Prepare and manage accurate
documentation for various audiences within legal and
regulatory requirements.
N Y
INDICATOR 10.07 Apply principles for
the development of functional
information systems to design and
implement effective processes.
DOCUMENTATION AND STORAGE
INDICATOR 10.08 Employ techniques
for effectively documenting,
communicating and maintaining health
information within legal and regulatory
guidelines.
ABSTRACTING AND CODING
INDICATOR 10.06 Employ techniques
for abstracting and coding information
from medical records and documents.
INFORMATION SYSTEMS
Common Core Competencies 7/1/2014
Pathway: Support ServicesCluster: Health Science
SecondaryPost-
secondary
KEY: Y=Essential N=Not Essential O=Optional
TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education
opportunities within the Health Sciences career cluster.
PERFORMANCE INDICATOR PERFORMANCE MEASURE
COMMON CORE
COMPETENCIESConsensus among work group
COMMENTS
MEASURE 10.08.05 Disseminate information to
various audiences using established systems and
guidelines.
O Y
MEASURE 10.08.06 Establish and maintain a records
storage system within legal requirements and
protocols.
N Y
MEASURE 10.08.07 Assess and recommend
procedures for improvement as necessary.N O
MEASURE 10.09.01 Recognize the internal and
external sources of information and resources
available.
N Y
MEASURE 10.09.02 Select the systems and sources of
information necessary for the successful completion