1 POSTAL AND TELECOMMUNICATIONS REGULATORY AUTHORITY OF ZIMBABWE (POTRAZ) ABRIDGED POSTAL AND TELECOMMUNICATIONS SECTOR PERFORMANCE REPORT FOURTH QUARTER 2014 Disclaimer: This report has been prepared based on data provided by service providers. The information provided in this quarterly report is subject to alteration in case of any revisions or updates from the service providers. Although every effort has been made to ensure accuracy of the data contained in this report, the Authority is not liable for the inaccuracy of any information.
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POSTAL AND TELECOMMUNICATIONS REGULATORY AUTHORITY OF
ZIMBABWE (POTRAZ)
ABRIDGED POSTAL AND TELECOMMUNICATIONS SECTOR PERFORMANCE REPORT
FOURTH QUARTER 2014
Disclaimer:
This report has been prepared based on data provided by service providers. The information
provided in this quarterly report is subject to alteration in case of any revisions or updates
from the service providers. Although every effort has been made to ensure accuracy of the data
contained in this report, the Authority is not liable for the inaccuracy of any information.
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Table of Contents
LIST OF ABBREVIATIONS ......................................................................................................................... 3
I. MAJOR HIGHLIGHTS ........................................................................................................................ 4
2. FIXED TELEPHONE SERVICE ................................................................................................................. 4
3.2 MARKET SHARE OF ACTIVE MOBILE SUBSCRIBERS............................................................................ 7
3.3 MOBILE TRAFFIC AND USAGE PATTERNS................................................................................................ 8
3.3.1 TOTAL MOBILE TRAFFIC ......................................................................................................... 8
3.4 MOBILE BASE STATIONS ............................................................................................................................... 10
2.8 MOBILE MONEY TRANSFER ......................................................................................................................... 11
4. DATA AND INTERNET SERVICES ........................................................................................................ 13
5. POSTAL AND COURIER SERVICES ...................................................................................................... 15
5.1 POSTAL AND COURIER TRAFFIC ................................................................................................................ 15
6. REVENUES AND INVESTMENT ...................................................................................................................... 16
6.1 MOBILE TELEPHONE ...................................................................................................................................... 16
6.2 IAP REVENUES AND INVESTMENT ........................................................................................................... 16
As shown in Table 2 above International incoming traffic registered the highest decline of
20.9%. Interconnect traffic from mobile operators declined by 2.6% whereas fixed to mobile
traffic increased by 1.2%. Traffic flows between the fixed network and VoIP operators
improved in the quarter under review as shown by the 14.9% increase in outgoing traffic to
IAPs and the 5.7% increase in traffic from IAPs to the fixed network.
3. MOBILE TELEPHONE
3.1 SUBSCRIPTIONS
The country`s active mobile subscriber base grew by 3.5% to reach 11.8 million from 11.4
million subscribers recorded in the previous quarter. As a result the mobile penetration rate
(active) increased from 87.3% recorded in the previous quarter to 90.3%. Active
subscriptions per operator are shown in table 3 below:
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Table 3: Active Mobile subscriptions
3rd Quarter
2014
4th Quarter 2014 Net
Addition
% Change
Econet 6,472,382 6,451,863 -20,519 -0.3%
Telecel 2,223,724 2,152,148 -71,576 -3.2%
NetOne 2,707,682 3,194,641 486,959 18%
Total 11,403,788 11,798,652 394,864 3.5%
Source: POTRAZ, Operator Returns
3.2 MARKET SHARE OF ACTIVE MOBILE SUBSCRIBERS
The total subscribers in the Home Location Register of each operator vis-à-vis the active
subscribers are shown in the table below.
Table 4: Subscribers in HLR versus Active Subscribers
Total Subscribers in
HLR
Total Active
Subscribers
Inactive
Subscribers (%)
Econet 8,879,689 6,451,863 27.3%
Telecel 4,262,551 2,152,148 49.5%
NetOne 4,497,310 3,194,641 29%
Total 17,639,550 11,798,652 33.1%
Source: POTRAZ, Operator Returns
The market share of active mobile subscribers in the quarter under review is shown in Figure
2 below:
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Figure 2: Market Share of Active Subscribers
Source: POTRAZ Operator Returns
A comparison with 3rd quarter statistics shows that Econet`s market share declined from
56.8% to 54.7% and Telecel`s market share declined from 19% to 18.2%. On the other hand
NetOne`s market share increased from 23.7% to 27.1%.
3.3 MOBILE TRAFFIC AND USAGE PATTERNS
3.3.1 TOTAL MOBILE TRAFFIC
Total voice traffic processed by the mobile networks in the fourth quarter of 2014 was
1,727,202,925 minutes. This represents a 4% decline from 1,779,062,306 minutes processed
in the previous quarter. An annual comparison shows that total mobile voice traffic declined
by 2.1% to record 7.06 billion minutes from 7.21 billion minutes recorded in 2013.
A comparison of mobile telephone traffic generated in the fourth quarter of 2014 with traffic
generated in the third quarter of 2014 is shown in table 5 below:
ECONET
54.7%NETONE
27.1%
TELECEL
18.2%
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Table 5: Mobile Telephone Traffic
Source: POTRAZ Operator Returns
As shown in the table above, the only traffic category to experience an increase was incoming
traffic from the fixed network operator which increased by 1.2%. Mobile traffic market share
for each operator is shown in Figure 3 below:
Figure 3: Mobile Traffic Market Share
ECONET
51%
NETONE
28.2%
TELECEL
20.8%
3rd Quarter 2014 4th Quarter 2014
Quarterly Change
Net On Net 1,091,120,356 1,071,423,815 -1.8% Mobile to Fixed 7,158,905 6,975,325 -2.6% Mobile to Other Mobile (by termination) 254,764,786 236,393,812 -7.2% Outgoing to VoIP 786,658 597,489 -24.0% Incoming from Fixed 79,872,839 80,839,610 1.2% Incoming from VoIP 7,238,577 5,636,766 -22.1% International Incoming 85,557,294 80,762,496 -5.6% International Outgoing 37,983,988 34,017,391 -10.4% Inbound Roaming 1,223,028 1,212,610 -0.9% Outbound Roaming 205,858 193,594 -6.0%
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A comparison with previous quarter`s statistics shows that NetOne gained 5.4% market share
whereas Telecel and Econet lost 4.2% and 2.2% respectively. NetOne`s gain in local traffic
market share can be attributed to the increase in subscribers on its network.
3.3.2 INTERCONNECT TRAFFIC
The flow of traffic between mobile operators and the fixed network remains highly
disproportionate. In the quarter under review the mobile operators received 61,175,048
minutes from TelOne whereas TelOne received only 4,602,765 from the mobile operators.
Figure 4 below shows the market share of interconnect traffic:
Figure 4 Mobile & Fixed Interconnect traffic
In the quarter under review TelOne was the net payer of interconnection dues to all the three
mobile operators.
3.4 MOBILE BASE STATIONS
The total number of base stations increased by 283 to reach 4,886 from 4,603 recorded in the
previous quarter. An annual comparison shows that the total number of base stations
increased by 9.7% from 4,452 recorded in 2013 to reach 4,886 base stations at the end of
2014. The quarterly comparison is shown in Table 6 below: