Positive practice environments for health care …of practice. Regularly review scopes of practice and competencies. Education Support opportunities for professional training, development

Professional recognition! Recognise the full range of competencies

provided by health care professionals and provide the autonomy for these competenciesto be fully utilized.

! Promote professional autonomy and controlover practice and pace of work.

! Recognise and reward employeecontribution/performance.

! Regularly assess employee satisfaction and act on outcomes.

Management Practices! Commit to equal opportunity and fair treatment.

! Provide adequate and timely compensationcommensurate with education, experience andprofessional responsibilities.

! Maintain effective performance managementsystems.

! Offer decent and flexible benefit packages.

! Involve employees in planning and decision making affecting their practice, work environment and patient care.

! Encourage open communication, collegiality,team work and supportive relationships.

! Foster a culture of mutual trust, fairness and respect.

! Adopt policies and procedures that positivelyencourage the reporting of professional misconduct or violation of laws/regulations.

! Provide clear and comprehensive job descriptions/specifications.

! Promote transparency in decision makingprocesses (where applicable).

! Ensure effective grievance/complaints procedures are in place.

! Demonstrate effective management and leadership practices.

Support structures! Invest in health and work environments.

! Foster strong employment relationshipsbetween and among employer/employee/co-workers/patient.

! Adhere to regulatory frameworks that ensuresafe working conditions.

! Provide access to adequate equipment, supplies and support staff.

! Engage employees in continuous assessmentand improvement of work design and workorganisation.

! Promote healthy work-life balance throughpolicies and programmes that support fair and manageable workloads and job demands/stress, and flexible work arrangements.

! Offer employment security and work predictability.

! Ensure employees practice under an overarchingcode of ethics.

! Communicate clearly and uphold standards of practice.

! Regularly review scopes of practice and competencies.

Education! Support opportunities for professional training,

development and career advancement.

! Offer thorough orientation programmes fornew hires.

! Foster effective supervisory, mentoring andpeer coaching programmes.

Occupational Health and Safety! Adhere to safe staffing levels.

! Adopt occupational health, safety and wellnesspolicies and programmes that address workplace hazards, discrimination, physicaland psychological violence and issues pertaining to personal security.

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PPoossiittiivvee pprraaccttiiccee eennvviirroonnmmeennttss ffoorr hheeaalltthh ccaarree pprrooffeessssiioonnaallssKEY CHARACTERISTICS:

Quality Workplaces for Quality CareQuality Workplaces for Quality Care

All health sector stakeholders, be they employer or employee, private or public, governmental or non-governmental, have theirrespective and specific roles and responsibilities to foster a positive practice environment.