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Geneva – September 27, 2016 Port Community Systems – critical tools for SMEs in Trade Facilitation Morocco – SME engagement in Trade Single Windows Nadia HAFSI Communication & Change Management Manager – PORTNET S.A [email protected]
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Port Community Systems critical tools for SMEs in Trade …ipcsa.international/armoury/resources/2-portnet-nadia-hafsi.pdf · Immaturity of the functions of the supply chain in SME's

Feb 26, 2019

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Page 1: Port Community Systems critical tools for SMEs in Trade …ipcsa.international/armoury/resources/2-portnet-nadia-hafsi.pdf · Immaturity of the functions of the supply chain in SME's

Geneva – September 27, 2016

Port Community Systems – critical tools for SMEs in

Trade Facilitation

Morocco – SME engagement in Trade Single Windows

Nadia HAFSI

Communication & Change Management Manager – PORTNET S.A

[email protected]

Page 2: Port Community Systems critical tools for SMEs in Trade …ipcsa.international/armoury/resources/2-portnet-nadia-hafsi.pdf · Immaturity of the functions of the supply chain in SME's

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Immaturity of the functions of the supply chain in SME's

Limited capabilities

Unclear procedures and circuits

Uncertainty about the necessary time

Uncertainty about costs involved

Risk of out of stock

Stock oversizing

Surprises in the real cost

Delays in customer deliveries

Risk of out of stock

Stock oversizing

Surprises in the real cost

Delays in customer deliveries

Low competitiveness

Stop production lines

Lost in commercial transactions

Unsatisfied customers

Financial difficulties

Low competitiveness

Stop production lines

Lost in commercial transactions

Unsatisfied customers

Financial difficulties

Page 3: Port Community Systems critical tools for SMEs in Trade …ipcsa.international/armoury/resources/2-portnet-nadia-hafsi.pdf · Immaturity of the functions of the supply chain in SME's

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ERP WMS TMS SRM

Customer Order Transport SupplierOrderTransport

ERP WMS TMS SRM

Douane

Opérateur Manutention

Empotage

Transitaire

Service public

Freight Forwarder

Dépotage

Autorité Maritime

Dépôt

Transporteurs Import

Organisme de contrôle

Importateur/Exportateur

Agents/Compagnie Maritime

Transporteurs Export

In practical terms , it is almost impossible for SME’s to achieve the full integrationof their supply chain due to the complexity of external environment.

Page 4: Port Community Systems critical tools for SMEs in Trade …ipcsa.international/armoury/resources/2-portnet-nadia-hafsi.pdf · Immaturity of the functions of the supply chain in SME's

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Importer Exporter

International Trade: Advanced mode

Page 5: Port Community Systems critical tools for SMEs in Trade …ipcsa.international/armoury/resources/2-portnet-nadia-hafsi.pdf · Immaturity of the functions of the supply chain in SME's

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ERP WMS TMS SRM

Costumer Order Transport SupplierOrderTransport

ERP WMS TMS SRM

Douane

Opérateur Manutention

Empotage

Transitaire

Service public

Freight Forwarder

Dépotage

Autorité Maritime

Dépôt

Transporteurs Import

Organisme de contrôle

Importateur/Exportateur

Agents/Compagnie Maritime

Transporteurs Export

Thanks to PortNet , this integration is gradually becoming reality due to the interconnection of all stakeholders around the electronic national single window.

Page 6: Port Community Systems critical tools for SMEs in Trade …ipcsa.international/armoury/resources/2-portnet-nadia-hafsi.pdf · Immaturity of the functions of the supply chain in SME's

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The implementation of PortNet is the fruit of years of hard work of the foreign trade communitystakeholders puting the competitivity of importers and exporters at the center of interest of theadministration, public and private service providers.

Importers

Exporters

PORTNETPORTNET

Terminal operatorsTerminal operators

BanksBanks

Exchange Control Agency

Exchange Control Agency

CustomsCustoms

Freightforwarders

Freightforwarders

Depatment

of Defense

Shipping agentsTransporters

Dry Ports

Operators

Control Agencies

Protection

Civile

Port authority

Maritime authority

National Security

Ministery

of Foreign

Trade

Customs brokers

Air Cargo

authority

Page 7: Port Community Systems critical tools for SMEs in Trade …ipcsa.international/armoury/resources/2-portnet-nadia-hafsi.pdf · Immaturity of the functions of the supply chain in SME's

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Integration and harmonisation of repositories

Automated reportings and Dashboards

Change management and technical support

Tracking of flows

Dematerialisation of formalities

Planning and optmizing control and inspections

Reducing and simplifying of procedures

Anticipation on information and action

Foreign trade community e-networkdevelopment

Compliance with international standards

Page 8: Port Community Systems critical tools for SMEs in Trade …ipcsa.international/armoury/resources/2-portnet-nadia-hafsi.pdf · Immaturity of the functions of the supply chain in SME's

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Available

In project

Integrated supply chainmanagement isrecognized as an undeniable competitivestrategy.

Our mission is to boostthe national competitivestrategy through the integration of foreigntrade supply chain

Page 9: Port Community Systems critical tools for SMEs in Trade …ipcsa.international/armoury/resources/2-portnet-nadia-hafsi.pdf · Immaturity of the functions of the supply chain in SME's

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PortNet crosses the bar of 25 000 users

21 02621 026 20 23520 235

Clients Importers

Exporters

25 00025 000

Users

807807

Customs

brokers

1616

Banks

135135

Shipping

agents

1111

Ports

77

Administrations

Page 10: Port Community Systems critical tools for SMEs in Trade …ipcsa.international/armoury/resources/2-portnet-nadia-hafsi.pdf · Immaturity of the functions of the supply chain in SME's

Align the governance to the interests of the real customers of the single window (importers and exporters) and not only to the interests of somestakeholders;

Mobilize SME’s in SW implementation process

Avoid "one-size-fits-all" solutions

Centralization of all information at one point : SW

Provide a web platform / low cost community platform

Put terminals available to SMEs throughout country with trainers

Page 11: Port Community Systems critical tools for SMEs in Trade …ipcsa.international/armoury/resources/2-portnet-nadia-hafsi.pdf · Immaturity of the functions of the supply chain in SME's

Information Dissemination

Import/ export process regular trainings and workshops : favour a trainer training approach via federations and associations to ensure replicability

New procedures/features sensitization and change management trainings

Promote regional integration and interoperability of SW

Page 12: Port Community Systems critical tools for SMEs in Trade …ipcsa.international/armoury/resources/2-portnet-nadia-hafsi.pdf · Immaturity of the functions of the supply chain in SME's