Polycom VVX 600 Here are the common ImpactConnect Hosted PBX functions you can manage from your phone ƀ VOICEMAIL OPERATIONAL TREE (1) New Messages 1. Save 2. Repeat 3. Forward 4. Delete 5. For Next Message 6. Reply # Finish (2) Old Messages 1. Save 2. Repeat 3. Forward 4. Delete 5. For Next Message 6. Reply # Finish (5) Options 1. Change Password 2. Record Name (6) Greetings 1. Record Greeting 2. Review Greetings 3. Select Greeting # Previous Menu (7) Deleted messages 1. Retrieve to Saved Box 2. Replay 3. Skip Polycom VVX 600 Quick Guide Polycom VVX 600 Quick Guide SIMPLE CALL FUNCTIONS Make a call • Pick up handset and dial number • Press speaker button and dial number Call an Extension • Pick up handset or press speaker button • Dial extension Make a Local/Domestic Call • Pick up handset or press speaker button • Dial area code and 7-digit phone number Use Speed Dial • Enter speed dial index followed by # • Press Dial Answer a Call • Pick up handset or • Press speaker button or Answer Redial a Number • Select number • Press Dial CONFERENCE CALLS Make a Conference Call • Call the first party • From Lines or Calls view, press Moreand then Confrnc • Dial second party • When answered by second party, press More followed by Confrnc Use Broadcast Page • From Lines view, tap Talk • Select channel • Begin Speaking • Release Talk Use Broadcast Page • From Lines view, press and hold Talk • Select channel • Begin speaking • Release Talk CALL FORWARDING Forward Always • Set: Dial *72, the forwarding number, and press # • Deactivate: Dial *73 • Reactivate: Dial *40 Forward When Busy • Set: Dial *41, the forwarding number, and press # • Deactivate: Dial *91 • Reactivate: Dial *90 Forward When No Answer • Set: Dial *42, the forwarding number, and press # • Deactivate: Dial *93 • Reactivate: Dial *92 CALL TRANSFERS Transfer a Call • Press Transfer • Dial transfer party’s number • Press Transfer Transfer a call to another extension’s voicemail • Dial *99 followed by the extension and # CALL WAITING Answer a Second Call • Press Answer • Press Resume to return to first call Place a Call on Hold • Press Hold • Press Resume Note: Remember to highlight the call first. ƀ VOICEMAIL Access from phone • Dial *98 • Enter password followed by # after prompt Access from another phone • Dial your phone number • Press * and enter password followed by # after prompt Access from ImpactConnect Hosted PBX App • Open App • Dial *98 and enter password followed by # after prompt or tap envelope button Access Voicemail by Calling your Extension • Dial extension • Press * and enter password followed by # after prompt ƞ CALL PARK AND RETRIEVE Call Park and Retrieve • Dial *88 • Dial the code the call was parked at to retrieve For assistance operating your ImpactConnect Hosted PBX service, please contact customer support. [email protected] 888-411-1175 FYI impacthostedpbx.com/support www.impacttelecom.com