Policy Statement on Cultural Safety and Humility

FNHA’s Policy Statement on Cultural Safety and Humility: Building a Common Understanding

F5 Improving Care for Indigenous Peoples through Cultural Humility

Melanie Rivers, Senior Advisor Strategic Policy , FNHA Katie Procter, Quality Care and Safety Manager, FNHA

The presenters have no conflicts of interest to disclose.

Disclosure

Our vision for Cultural Safety & Humility

3 #Itstartswithme

Mutual respect

Lateral kindness

Reciprocal accountability

Balance of power

Recognizes self-determination

Increases access Improved health outcomes

First Nations perspectives on health and wellness

Aim of the Policy Statement: • Build a common understanding of

cultural safety for FNHA staff, communicate FNHA’s views with health partners

• Provide recommended actions to embed cultural safety into the health system across multiple levels.

#Itstartswithme

Relaying concepts through story

Connecting concepts to culture

#Itstartswithme

Cultural safety: • respectful engagement • address power imbalances inherent in the healthcare system • environment free of racism and discrimination • people feel safe when receiving health care Cultural humility: • reflection to understand personal and systemic biases • respectful processes and relationships based on mutual trust • humbly acknowledging oneself as a life-long learner when it

comes to understanding another’s experience

Related Concepts Relationship-based care: placing importance on an intentional caring relationship

Health literacy: two way learning conversation

Quality: includes a focus on cultural safety and humility. Improves access to care.

#Itstartswithme

Recommendations for Building a Recommendations for a Culturally

Safe Health System • Training

• Policy

• Health Human Resources

• Culturally Safe Spaces

• Change Leadership

• Partnerships

• Complaints Process and Evaluation #Itstartswithme

• Policy Statement

• Complaints process

• #It Starts with Me pledges & webinar series

• Training mandatory for all FNHA staff

Discussion question: building your story

How are you/can you build and share a common understanding of cultural safety and humility in your community/organization?

#Itstartswithme

Please connect with us:

Melanie Rivers

Senior Advisor, Strategic Policy, Policy, Planning and Transformation

[email protected]

Katie Procter

Quality Care Manager, Office of the Chief Medical Officer

[email protected]