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Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergrou p.com *Polarity Thinking and Maps c Barry Johnson and Polarity Partners– used by permission
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Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 [email protected] *Polarity Thinking and Maps c Barry.

Dec 21, 2015

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Page 1: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

Polarity Thinking*The Power of “Both/And” for

Organizations

Neesa Sweet847 [email protected]

*Polarity Thinking and Maps c Barry Johnson and Polarity Partners– used by permission

Page 2: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Neesa SweetBraided River Group

Helping people and organizations work better together!

Who Am I?

Page 3: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Polarity Thinking Has Been Used

• Business• Healthcare• Federal Agencies• Municipalities• Police Departments• Military• Social Service

Page 4: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Why is it Useful?

• Help in dealing with competing priorities• A shared language and shorthand for talking about

issues and dilemmas• A paper and pencil, flipchart or computer based tool

to help uncover unconscious and “hidden” factors that influence what we do so we can manage them better

• Prevent unproductive cycles that waste time, energy and emotion

Page 5: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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I’m hoping you will leave…

• Asking “Is it a problem or a polarity?”• Looking for and seeing “pairs”• Seeking both/and, and the “best of both”

Page 6: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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A Natural Force

Discovered by Dr. Barry Johnson

Page 7: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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We Need to Breathe In AND Breathe OutWe Can’t Make a Choice to Do One OR The Other

Staying Alive

Avoiding Death

Page 8: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Two Stories to Illustrate

Localized and CentralizedTask and Relationship

Page 9: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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First Distinguish:Is it a Problem or a Polarity?

Problems get “solved” and go awayPolarities represent ongoing situations

and dilemmas

• Problems– When should we fix which street?– Who should be assigned to this task?– Should we buy this equipment?

• Polarities stick around– How can we get people to work in teams?– How can we improve citizen well-being?– How can we make faster decisions?

The inability to distinguish between problems and polarities leads to wasted time, money and energy!

Use the right tool!

Page 10: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

• Two interdependent forces, beliefs or ways of being

• Both are “good”, neither is “bad”• Overemphasis on one to the neglect of the

other leads to its “downside”• Overemphasis on one to the neglect of the

other” leads to oscillation• Overemphasis on one to the neglect of the

other actually creates what you most fear• Polarities NEED each other over time to

maintain performance

What Defines a Polarity?

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Life

Death

Page 11: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Why Do We Want to “See” Polarities?

• Polarity Mapping helps us get the most from our brains so we can create strategies to get the “best of both”.

• Our brains work better when we can– Give something a name– Have a sense of control– See the patterns that affect us– Make the invisible visible

Limbic System

Prefrontal Cortex (PFC)

Page 12: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Some Common Polarities

Action DebateMission Margin

Be Focused Hang Loose

Directive Decisions Participative Decisions

Build Relationships Get the Job Done

Task Relatinship

Individual Community

Change Stability

Collaboration Competition

Creativity Standardization

Innovation Tradition

Long Term Short Term

Values Driven Practicality Driven

Cost Quality

Information Sharing Information Security

Page 13: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Using Polarity Thinking

• If there seems to be a conflict between two valid points of view:– Listen for the content in terms of four quadrants– Draw a simple map about what you’re hearing– See the wisdom in the “resistance”– Use the map to help others see all the points of view– See if you can find a higher purpose and help others see it

Page 14: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Map It

Upside

SafetyProtectionInsurance considerationsBeyond criticism

Upside

Adds to attractiveness of townTake advantage of natural resourceProperty valuesRecreation fosters enjoyment, citizenship, safety, good values

Downside

RestrictiveMay prevent activityFosters fearMay invite attention

Downside

May not see real dangerMay harm somethingMay cause carelessnessMay call unwelcome attention

Protect Resources

Enjoy Resources

Page 15: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Map It: Polarity Map

Page 16: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Map It: Polarity Map

Page 17: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Map It: Polarity Map

Page 18: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Map It: Polarity Map

Page 19: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Map It: Polarity Map

Page 20: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

The Polarity Energy Cycle

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Infinity Loop Shows Flow

Page 21: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Infinity Loop Lets You Track How Polarity is Managed

Well Balanced PolarityReady for the Future

Unbalanced PolarityWill Soon Start to Experience the

Downside of Change

Too Much Time in DownsidesFalling Behind

Unbalanced PolarityMissing Advantages of Change

Page 22: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

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Polarity Maps Are Flexible

Polarity Maps can be used on a flipchart, a piece of paper, a napkin or a computer

The power of the maps comes from their ability to surface issues and tensions, to do so in a way that honors the validity of different ways of approaching situations, and that builds in mechanisms for both action and reflection.

Once people understand the concept of polarities—they begin to see interconnected pairs in many facets of their work. They are able to use these insights to clarify and address important issues, to make better decisions and to take more decisive action.

Page 23: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

PACT The Polarity Assessment for Continuity and Transformation Computer Converts Quadrant Content into Survey

23Graphic by Margaret Seidler Associates, used by permission

Page 24: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

Stakeholders Answer Survey Questions

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Page 25: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

Computer Collects Open Ended Feedback

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Page 26: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

Computer Converts Survey Answers Back to Original Polarity Maps

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Page 27: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

Resulting Map

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Page 28: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

Computer Provides Comparative Management Information

Breakdown by questions Unlimited demographic comparisons between groups

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Page 29: Polarity Thinking* The Power of “Both/And” for Organizations Neesa Sweet 847 266-2677 neesasweet@braidedrivergroup.com *Polarity Thinking and Maps c Barry.

Report revisits action steps and early warnings based on results

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