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Project Management from STRATEGY to DELIVERY* WELCOME PMBOK5, Whats New?
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Pmbok5 changes v2

May 06, 2015

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Marco Booij

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Page 1: Pmbok5 changes v2

Project Management from STRATEGY to DELIVERY*

WELCOMEPMBOK5, Whats New?

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Project Management from STRATEGY to DELIVERY*

Solutions & Services

Process development for Portfolio & Project Management

Constructing a Programme Management Office (PMO)

Competency Maturity Assessments

Technology Solutions

Managing outsourced projects

Professional mentoring services

Professional facilitating services

established in 2000

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Project Management from STRATEGY to DELIVERY*

Focus on Training

Global Registered Education Provider (REP) for PMI® since 2003

Project Management related competencies

Regular trainings in ASEAN

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Some History• 1969 PMI founded

• 1983 PMI Ethic, Standards and Accreditation Report (Standards section - PMBOK)

• 1987 Revised PMBOK

• 1996 PMBOK® Guide First Edition

• 1998 PMI officially accredited by ANSI as a Standards developer

• 2000 PMBOK® Guide Second Edition

• 2004, Dec 31 PMBOK® Guide Third Edition

• 2008, Dec 31 PMBOK® Guide Fourth Edition

• 2012, Dec. 31 PMBOK® Guide Fifth Edition

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Project Management from STRATEGY to DELIVERY*

Some History

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Some History

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Why the new edition?

• Incorporate comments and feedback on Version 4 from practitioners

• Align PMBOK with: – PMI Lexicon– Other PMI Standards – Scheduling, Risk, Agile, PgMP, etc.– ISO 21500

• Consider project management role delineation study results

• Reposition Chapter 3 (The Standard for Project Management) as a standalone, ANSI approved standard (Appendix) within the Fifth Edition

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The Major Changes

• Increase from 9 to 10 knowledge areas

• Increase from 42 to 47 processes

• Bigger. Excl Glossary from 414 to 522 pages

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Project Management from STRATEGY to DELIVERY*

Project Integration

Management

Project Scope Management

Project Time Management

Project Cost Management

Project Quality

Management

Project HR Management

Project Communication

Management

Project Procurement Management

Project Risk Management

Project Stakeholder

Management

10 Project Management Knowledge Areas

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Project Management from STRATEGY to DELIVERY*

Initiating Planning Executing Monitoring & Control

Closing

Integration • Develop Project Charter

• Develop Project Management Plan

• Direct and Manage Project Work

• Monitor and Control Project Work

• Perform Integrated Change Control

• Close Project or Phase

Scope • Plan Scope Management

• Collect Requirements

• Define Scope• Create WBS

• Validate Scope• Control Scope

Time • Plan Schedule Management

• Define Activities• Sequence Activities• Estimate Activity

Resources• Estimate Activity

Durations• Develop Schedule

• Control Schedule

Cost • Plan Cost Management

• Estimate Cost• Determine Budget

• Control Cost

Quality • Plan Quality Management

• Perform Quality Assurance

• Control Quality

Process Group

Knowledge Area

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Project Management from STRATEGY to DELIVERY*

Initiating Planning Executing Monitoring & Control

Closing

Integration • Develop Project Charter

• Develop Project Management Plan

• Direct and Manage Project Work

• Monitor and Control Project Work

• Perform Integrated Change Control

• Close Project or Phase

Scope • Plan Scope Management

• Collect Requirements

• Define Scope• Create WBS

• Validate Scope• Control Scope

Time • Plan Schedule Management

• Define Activities• Sequence Activities• Estimate Activity

Resources• Estimate Activity

Durations• Develop Schedule

• Control Schedule

Cost • Plan Cost Management

• Estimate Cost• Determine Budget

• Control Cost

Quality • Plan Quality Management

• Perform Quality Assurance

• Control Quality

Process Group

Knowledge Area

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Initiating Planning Executing Monitoring & Control

Closing

Human Resource • Plan Human Resource Management

• Acquire Project Team

• Develop Project Team

• Manage Project Team

Communications • Plan Communications Management

• Manage Communications

• Control Communications

Risk • Plan Risk Management

• Identify Risk• Perform Qualitative

Risk Analysis• Perform Quantitative

Risk Analysis• Plan Risk Responses

• Control Risks

Procurement • Plan Procurement Management

• Conduct Procurements

• Control Procurements

• Close Procurements

Stakeholders • Identify Stakeholders

• Plan Stakeholder Management

• Manage Stakeholder Engagement

• Control Stakeholder Engagement

Process Group

Knowledge Area

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Initiating Planning Executing Monitoring & Control

Closing

Human Resource • Plan Human Resource Management

• Acquire Project Team• Develop Project

Team• Manage Project

Team

Communications • Plan Communications Management

• Manage Communications

• Control Communications

Risk • Plan Risk Management

• Identify Risk• Perform Qualitative

Risk Analysis• Perform Quantitative

Risk Analysis• Plan Risk Responses

• Control Risks

Procurement • Plan Procurement Management

• Conduct Procurements

• Control Procurements

• Close Procurements

Stakeholders • Identify Stakeholders

• Plan Stakeholder Management

• Manage Stakeholder Engagement

• Control Stakeholder Engagement

Process Group

Knowledge Area

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Other General Changes• New knowledge area: Stakeholder Management

• Management plans for all knowledge areas

• New concepts: Business Value, Prematurely Terminated Projects, Risk Appetite, Risk Threshold and Risk Attitude

• Realignment of terminology and introduction of the DIKW principles

• Changed concepts: PM, Stakeholder, Sponsor

• Significantly expanded and improved glossary

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Knowledge Management Connection

• Redefined terms to align with the DIKW (data, information, knowledge, wisdom) model used in the field of Knowledge Management– Work Performance Data - The raw observations and measurements

identified during activities being performed to carry out the project work – ex. percent of work completed, actual costs

– Work Performance Information - The performance data collected from various controlling processes, analyzed in context and integrated based on relationships across areas – ex. status of deliverables and forecasted estimates to complete.

– Work Performance Reports - The physical or electronic representation of work performance information compiled in project documents, intended to generate decisions, actions, or awareness – ex. status reports and updates

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New Data Model

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Chapter 1

Introduction

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Enhancements to Chapter 1; Introduction

• Subprograms and Sub-portfolios • Project Management Office

– Supportive PMOs (consultative)

– Controlling PMOs (supportive + compliance)

– Directive PMOs (directly managing)

• Strategy and Governance; Project Manager has to know the organizational governance and strategy to be successful and understand if the organization is mature enough to provide them

• Operations and Project Management; – Inclusion of operational stakeholders

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Enhancements to Chapter 1

• Organization and Project Management– Inclusion of Project-Based Organizations

• Business Value; Introducing and explaining the Business Value concept

• Project Manager;– PMBOK® 4: “… the person assigned by the performing

organization to achieve project objectives”

– PMBOK® 5: “… assigned to lead the team that is responsible for achieving the project objectives”

• Enterprise Environmental Factors; Moved to Chapter 2

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Chapter 2

Organizational Influences and Project Life Cycle

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Enhancements to Chapter 2 • Stakeholders;

– PMBOK® 4: “… persons or organizations, who are actively involved in a project or whose interests may be positively or negatively affected by the performance or completion of a project”

– PMBOK® 5: the same as above plus “… if you perceive yourself affected by a decision, activity or the outcome of a project”

• Stakeholder types;

– Added: Business partners, project team, PMOs

– Removed: Portfolio and program managers

• Sponsor ; Defined as “… accountable for enabling project success”

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Enhancements to Chapter 2

• Project Governance; More detailed Project Governance Framework included

• Project Success; – Defined as the completion of a project within the scope,

time, cost, quality, resource and risk boundaries agreed on between project and senior managements,

– No customer satisfaction - yet

• Project Team ; Now responsible for achieving the project objectives, Dedicated and part-time

• Project Life Cycles; Further explanation of Predictive, Iterative and Adaptive Life Cycles

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Types of Life Cycle

Predictive Life Cycles (or fully plan driven); • Scope, Schedule and Budget determined as early as possible• Normally consists of number of phases. Each phase different in

nature with different skill set requirements• Used when product or end result is well understood and well defined

Iterative and Incremental Life Cycles;• Developing the project’s end result through a series of repeated

cycles with every new cycle enhancing the deliverables of the previous cycle.

• Project starts with a high level vision and the detailed scope is elaborated one iteration at the time.

• Often used for large and complex projects where feedback and lessons learned are incorporated between iterations

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Types of Life Cycle (continued)

Adaptive Life Cycles (also change-driven or Agile); • Adapted to high levels of change and ongoing stakeholder

involvement

• Used when requirements and scope are difficult to define in advance

• Iterative and incremental

• Team decides for each iteration what product requirements will be incorporated during the next iteration

• After each iteration the product will be reviewed by the customer

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Chapter 3

Project Management Processes

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Enhancements to Chapter 3

• Complete removal of all the ITTO (inputs, tools & techniques, outputs) diagrams. Now part of the Annex “Standard of Project Management of a Project”

• Monitoring and Controlling Process Group; Described as “background” process group for all other processes

• New “Agile” term: Incremental deliverables • Initiating Process Group;

– Business case

– Project vision

• Closing Process Group; Projects can be terminated prematurely

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Chapter 4

Project Integration Management

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Enhancements to Chapter 4

• Develop Project Charter ;– Contracts replaced with Agreements as the input

(LoA, LoI, SLA, e-mail, verbal agreements, etc.)

• Facilitation techniques ;– Summarizing tools and techniques like

brainstorming, conflict resolution, problem solving and meeting management

• Every data flow diagram now includes the processes which consume outputs from that process

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Chapter 5

Project Scope Management

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Enhancements to Chapter 5

• Plan Scope Management; New process• Collect Requirements

– Business requirements

– Stakeholder requirements

– Solution requirements (functional and non-functional)

– Transition requirements

– Project requirements

– Quality requirements

• Define scope; New iterative approach to allow progressive elaboration

• Validate instead of verify scope

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Chapter 6

Project Time Management

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Enhancements to Chapter 6

• Plan Schedule Management; New process • Sequence Activities;

– PMBOK® 4: “… mandatory, discretionary and external dependencies”

– PMBOK® 5: “… mandatory, discretionary, external and internal dependencies” (a team planning to test a machine which has to be internally assembled first)

• Triangular Distribution: tE = (tO + tM + tP) / 3 • Reserve Analysis (Contingency, Management)

explained more clearly

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Chapter 7

Project Cost Management

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Enhancements to Chapter 7

• Plan Cost Management; New Process• Estimate Costs;

– Rough order of magnitude example changed from +/- 50% to -25% to +75%

– Definite Estimate changed from +/- 10% to -5% to +10%

• Determine Budgets – Management reserve now included in the cost baseline

• Control Costs – Earned Value Management – new summary table

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Chapter 8

Project Quality Management

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Enhancements to Chapter 8

• Overview – A new table maps the Initiating, Planning, Executing, Monitoring &

Controlling, Closing Process groups to Deming’s PDCA (Plan, Do, Check, Act), and other models developed by others and used in Quality Assurance and Quality Control

• Plan Quality Management – Cause-and-effect diagrams, flowcharts, checksheets, Pareto diagrams,

histograms, control charts and scatter diagrams are now summarized as the new term “7 basic quality tools”

• Perform Quality Assurance – Affinity diagrams, process decision program charts, interrelationship

digraphs, tree diagrams, prioritization matrices, activity network diagrams and matrix diagrams are summarized as “7 Quality Management and Control Tools”

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Relationships with Quality Models

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Seven Basic Quality Tools

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Seven Quality Management @ Control Tools

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Chapter 9

Project HR Management

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Enhancements to Chapter 9

• Plan Human Resource Management – Known in PMBOK® 4 as “Develop Human Resource Plan”

• New tool: Multi-criteria decision analysis Including team member selection criteria based on: – Availability

– Cost

– Experience

– Ability

– Knowledge

– Skills

– Attitude

– Internal factors

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Chapter 10

Project Communications Management

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Enhancements to Chapter 10

• Communication loop – Transmitting a message from the sender to the receiver +

acknowledgement of the message by the receiver + getting a feedback

• More detailed processes – “Manage Communications” and “Control

Communications” renamed from “Distribute Information” & “Report Performance”

• Manage Stakeholder Expectations – Moved to the new knowledge area together with the

“Identify Stakeholders” process

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Chapter 11

Project Risk Management

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Enhancements to Chapter 11

• Risk Appetite, Risk Threshold, Risk Attitude – Risk Appetite is the degree of uncertainty an entity is willing to

take on, in anticipation of a reward.

– Risk Threshold is a measure of the level of uncertainty or the level of impact at which a stakeholder may have a specific interest. Below that risk threshold, the organization will accept the risk. Above that risk threshold, the organization will not tolerate it.

– Risk Attitude is a chosen response to risk influence by perception.

• Process update – “Control Risks” renamed from “Monitor and Control Risks”

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Chapter 12

Project Procurement Management

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Enhancements to Chapter 12

• Processes update – “Plan Procurement Management” renamed from

“Plan Procurements”

– “Control Procurements” renamed from “Administer Procurements”

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Chapter 13

Project Stakeholders Management

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Enhancements to Chapter 13

• Identify Stakeholder – no changes • Plan Stakeholder Management

– Stakeholders Engagement Assessment Matrix to analyze current and desired levels of engagement presented as the following categories:

• Unaware

• Resistant

• Neutral

• Supportive

• Leading

• Manage Stakeholder Engagement – no changes • Control Stakeholder Engagement

– For monitoring overall stakeholder relationships with strategies and plans for engaging them

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Stakeholder Engagement Assessment Matrix

Stakeholders Unaware Resistant Neutral Supportive Leading

Stakeholder 1 C D

Stakeholder 2 C D

Stakeholder 3 C, D

C = Current EngagementD = Desired Engagement

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Glossary Terms Changes

• Project Management Plan – The definition is not required to be formal or approved

anymore

• Project Life Cycle / Project Phase – The definitions are not required to be sequential anymore

• Baseline – Defined as an approved project plan AND as an approved

version of a work product

• Removed from Glossary– Critical Activity, Slack, Sub-phase

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Q & A

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Thank You