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PM Chapter 05 Project Integration Management

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    Project Management(Project Integration Management)

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    What is the main role of the project managerto

    perform integration.

    Project manager must coordinate all the groups

    and activities. This is project integration

    management.

    Project manager must make sure that everyone

    perform their role.

    Project integration management covers the entire

    project life cycle.

    Includes the processes required to ensure that

    the various elements of the project are properly

    coordinated.

    Project Integration Management

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    While the work of the project is being done:

    The team membersrole is to concentrate on

    completing the work packages

    The project sponsorsrole is to protect the

    project from changes and loss of resources

    The Project managersrole is to put all the

    pieces of the project together into one

    cohesive whole that gets the project done

    faster, cheaper and with fewer resources

    while meeting project objectives.

    Project Integration Management

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    The need for integration in project management becomesevident in situations where individual processes interact.

    For example, a cost estimate needed for a contingencyplan involves integration of the planning processesdescribed in greater detail in the Project CostManagement processes, Project Time Managementprocesses, and Project Risk Management processes.When additional risks associated with various staffingalternatives are identified, then one or more of those

    processes must be revisited.

    The project deliverables also need to be integrated withongoing operations of either the performing organizationor the customers organization, or with the long-termstrategic planning that takes future problems andopportunities into consideration.

    Project Integration Management

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    Most experienced project management practitioners knowthere is no single way to manage a project. They apply

    project management knowledge, skills, and processes indifferent orders and degrees of rigor to achieve the desiredproject performance.

    However, the perception that a particular process is notrequired does not mean that it should not be addressed.The project manager and project team must address everyprocess, and the level of implementation for each process

    must be determined for each specific project.

    Among the processes in the Project Management ProcessGroups, the links are often iterated. The Planning ProcessGroup provides the Executing Process Group with adocumented project management plan early in the projectand then facilitates updates to the project managementplan if changes occur as the project progresses.

    Project Integration Management

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    Integration is primarily concerned with

    effectively integrating the processes

    among the Project Management ProcessGroups that are required to accomplish

    project objectives within an organizations

    defined procedures.

    Project Integration Management

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    Develop

    Project

    Charter

    Project Integration Management Processes

    Initiating Planning Executing Monitoring and

    Control

    Closing

    Develop

    Project

    Mgt. Plan

    Direct and

    Manage

    Project Exec.

    Monitor and

    Control

    Project Work

    Develop

    Preliminary

    Project Plan

    Integrated

    Change

    Control

    Close

    Project

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    Project Integration Management Processes

    Develop Project Charter:developing the project charter that formally authorizes a project or project

    phase.

    Develop Preliminary Project Scope Statement:developing the preliminary project scope statement

    that provides a high level scope narrative.

    Develop Project Management Plan:documenting the actions necessary to define, prepare, integrate

    and coordinate all subsidiary plans into a project management plan.

    Direct and Manage Project Execution:executing the work defined in the project management plan toachieve the projects requirements defined in the project scope statement.

    Monitor and Control Project Work:monitoring and controlling the process used to initiate, plan,

    execute, and close a project to meet the performance objectives defined in the project management plan.

    Integrated Change Control:reviewing all change requests, approving changes, and controlling

    changes to the deliverables and organizational process assets.

    Close Project: finalizing all activities across all of the Project Management Process Groups to formally

    close the project or a project phase.

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    Project Integration Management

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    4.1. Develop Project Charter

    Define business requirementswhat the project is to

    achieve

    High level feasibility justificationtechnical and

    financial feasibility

    Secure formal commitment

    We must ensure that a well defined project charterexists.

    Project charter is nota project management plan.

    Issued by sponsornot the project manager.

    Created in the initiating process groups.

    Broad enough so it does not need to change as the

    project changes.

    Any change to the project charter should call into

    question whether or not the project should continue.

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    4.1. Develop Project Charter

    The project charter is the document that formally

    authorizes a project.

    The project charter provides the project manager with

    the authority to apply organizational resources to

    project activities.

    A project manager is identified and assigned as early in

    the project as is feasible.

    The project manager should always be assigned prior

    to the start of planning, and preferably while the project

    charter is being developed.

    It is such an important document that a project cannot

    be started without one.

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    The Project Charter is the primary tool and output of Initiation. Itencapsulates the collective visions of the key stakeholders andpasses it to the project team to enable, and as a basis for projectplanning. The Charter also authorizesthe project.

    Customer

    Executives

    KeyStakeholders

    Project

    Charter ProjectTeam

    ProjectSponsor

    ProjectManager

    4.1. Develop Project Charter

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    4.1. Develop Project Charter

    A project initiator or sponsor external to the project

    organization, at a level that is appropriate to funding

    the project, issues the project charter.

    Projects are usually chartered and authorized external

    to the project organization by an enterprise, a

    government agency, a company, a program

    organization, or a portfolio organization.

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    4.1. Develop Project Charter

    Projects are chartered as a result of one or more of the following:

    A market demand(e.g., a car company author izing a pro ject to

    bu i ld more fuel-eff ic ient cars in respon se to gasol ine sho rtages)

    A business need(e.g., a training company author izing a pro ject

    to c reate a new course to increase its revenues)

    A customer request(e.g., an electr ic ut i l i ty authorizing a projectto bu i ld a new subs tat ion to serve a new industr ia l park)

    A technological advance(e.g., an electr on ics firm auth orizing a

    new project to develop a faster, cheaper, and smaller laptop after

    advances in com puter memory and electronics technolog y)

    A legal requirement(e.g., a paint manufact urer autho rizing apro ject to establ ish gu idel ines for handl ing toxic m ater ials)

    A social need(e.g., a nongo vernmental organizat ion in a

    developing country autho r izing a project to provid e po table water

    systems)

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    4.1. Develop Project Charter

    These stimuli can also be called problems,

    opportunities, or business requirements. The central

    theme of all these stimuli is that management mustmake a decision about how to respond and what

    projects to authorize and charter.

    Project selection methods involve measuring value

    or attractiveness to the project owner or sponsor and

    may include other organizational decision criteria.

    Project selection also applies to choosing alternative

    ways of executing the project.

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    4.1. Develop Project Charter

    Chartering a project links the project to the ongoing

    work of the organization.

    In some organizations, a project is not formally

    chartered and initiated until completion of a needs

    assessment, feasibility study, preliminary plan, or

    some other equivalent form of analysis that was

    separately initiated.

    Developing the project charter is primarily concerned

    with documenting the business needs, project

    justification, current understanding of the customers

    requirements, and the new product, service, or result

    that is intended to satisfy those requirements.

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    The Project Charter summarizes all of the pre-project planning bythe stakeholders, management, and customers

    Constraints

    ProjectObjectives

    IdentifiedRisks

    ProjectFramework

    BudgetJustification

    Business Case

    Assumptions

    StakeholderRoles/Authority

    Project

    Charter

    4.1. Develop Project Charter

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    4.1. Develop Project Charter

    Skeletal Example

    Project Title and Description (What is the project?)Project Manager Assigned and Authority Level (Who is g iven the

    author i ty to lead the pro ject and can (s)he determine, manage, and

    approv e changes to b udget, schedu le, staf f ing , etc.)

    Business Need (Why is the project being d one?)

    Project Justification (Business case on what financ ial or oth er

    bas is can we just i fy doin g the project?)Resources Pre-assigned (How m any or what resources wi l l be prov ided?)

    Stakeholders (Who wil l affect , or be affected by the p roject?)

    Stakeholders Requirements as Known (Requ irements related to both

    produ ct and project scope).

    Product Description / Deliverables (What specif ic product del iverables

    are wanted and w hat wil l be the end resu lt of the project?)

    Constraints and Assumptions (A con straint is any l imi t ing factor

    and assump t ion is something taken to be true, but which may not be true)

    Project Sponsor Approval

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    4.1. Develop Project Charter

    Benefits

    Formally recognizes (authorizes) the existence of the project, orestablishes the project.

    Gives the project manager authority to spend money and commit

    corporate resources.

    Provides the high-level requirements for the project.

    Links the project to the on-going work of the organization.

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    4.1. Develop Project Charter

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    4.1. Develop Project Charter

    Inputs

    Contract (for external customers,when applicable)

    Project Statement of Work (SOW)

    Enterprise Environmental Factors

    Organizational Process Assets

    Tools and Techniques

    Project Selection Methods

    Project Management Methodology

    Project Management Information SystemExpert Judgment

    Output

    Project Charter

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    4.1. Develop Project Charter

    Project Statement of Work (SOW)

    The SOW is a narrative description of products or

    services to be supplied by the project.

    For internal projects, the project initiator or sponsor

    provides the SOW based on business needs, product, or

    service requirements.

    For external projects, the SOW can be received from the

    customer as part of a bid document, for example, request

    for proposal, request for information, request for bid, or

    as part of a contract.

    SOW includes business needs, product scopedescription, and strategic plan.

    4 1 C

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    Organizational Environment Factors

    Company culture and existing systems that the project will have todeal with or can make use of.

    Organizational Process Assets

    Existing processes, procedures and historical information.

    4.1. Develop Project Charter

    4 2 D l P li i P j t S St t t

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    4.2. Develop Preliminary Project Scope Statement

    The attempt to determine the project scope

    what must be done to accomplish the project.

    It is developed based on the information fromthe sponsor.

    Making sure that the project manager and

    sponsor have a similar understanding about

    project scope before planning begins.

    Effort during the initiating process to obtain

    all the information needed in order to plan the

    project.

    4 2 D l P li i P j t S St t t

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    4.2. Develop Preliminary Project Scope Statement

    The project scope statement is the definition of the projectwhat needs to be

    accomplished. The Develop Preliminary Project Scope Statement process

    addresses and documents the characteristics and boundaries of the projectand its associated products and services, as well as the methods of acceptance

    and scope control. A project scope statement includes:

    Project and product objectives

    Product or service requirements and characteristics

    Product acceptance criteria

    Project boundaries

    Project requirements and deliverables

    Project constraints

    Project assumptions

    Initial project organization Initial defined risks

    Schedule milestones

    Initial WBS

    Order of magnitude cost estimate

    Project configuration management requirements

    Approval requirements

    4 2 D l P li i P j t S St t t

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    4.2. Develop Preliminary Project Scope Statement

    Sponsor /Customer

    asks?

    What do Iwant?

    ProjectSOW

    Company

    cultureand

    existingsystem

    Processes,

    Proceduresand

    historicalinfo.

    Project Manager

    assists the sponsorwith the character if

    necessary

    Sponsor issues thecharter

    Project Manager

    Develops thepreliminary project

    scope statement andthe project

    management plan

    ProjectManagement

    plan is boughtinto, approved,

    realistic andformal.

    4 2 D l P li i P j t S St t t

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    4.2. Develop Preliminary Project Scope Statement

    4 2 D l P li i P j t S St t t

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    Inputs

    Project CharterProject Statement of Work (SOW)

    Enterprise Environmental Factors

    Organizational Process Assets

    Tools and Techniques

    Project Management Methodology

    Project Management Information System

    Expert Judgment

    Output

    Preliminary Project Scope Statement

    4.2. Develop Preliminary Project Scope Statement

    4 2 D l P li i P j t S St t t

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    4.2. Develop Preliminary Project Scope Statement

    Project Management Methodology

    How you will use project management on the project

    What parts of the PMBOK guide you will use on your project

    4 3 De elop Project Management Plan

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    4.3. Develop Project Management Plan

    Provides definitive statement to project

    approach - scop e, cos t, t ime, qu al i ty, human

    resource, communicat ion, r iskand

    procurement.

    All projects must include project management

    plan.

    4 3 Develop Project Management Plan

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    4.3. Develop Project Management Plan

    Multi-page document based on input from the

    team and other stakeholders. It contains all themanagement plans and performance

    measurement baselines

    It is these baselines that will be used to

    measure the progress and completion of the

    project.

    Once completed, the project management plan

    is used as a day-to-day tool to help manage

    the project.

    Though it may evolve and change over the life

    of the project, it is designed to be as complete

    as possible when the project execution

    process group begins.

    4 3 Develop Project Management Plan

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    4.3. Develop Project Management Plan

    The project management processes selected by the project management team

    The level of implementation of each selected process

    The descriptions of the tools and techniques to be used for accomplishing those

    processes

    How the selected processes will be used to manage the specific project, including

    the dependencies and interactions among those processes, and the essential inputsand outputs

    How work will be executed to accomplish the project objectives

    How changes will be monitored and controlled

    How configuration management will be performed

    How integrity of the performance measurement baselines will be maintained and used

    The need and techniques for communication among stakeholders

    The selected project life cycle and, for multi-phase projects, the associated project

    phases

    Key management reviews for content, extent, and timing to facilitate addressing open

    issues and pending decisions.

    Includes

    4 3 Develop Project Management Plan

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    4.3. Develop Project Management Plan

    The project management plan can be either summary level or detailed, and

    can be composed of one or more subsidiary plans and other components.

    Each of the subsidiary plans and components is detailed to the extentrequired by the specific project.

    These subsidiary plans include, but are not limited to:

    Project scope management plan

    Schedule management plan

    Cost management plan

    Quality management plan

    Process improvement plan

    Staffing management plan

    Communication management plan

    Risk management plan

    Procurement management plan

    4 3 Develop Project Management Plan

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    4.3. Develop Project Management Plan

    4 3 Develop Project Management Plan

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    Inputs

    Preliminary Project Scope StatementProject Management Processes

    Enterprise Environmental Factors

    Organizational Process Assets

    Tools and Techniques

    Project Management Methodology

    Project Management Information System

    Expert Judgment

    Output

    Project Management Plan

    4.3. Develop Project Management Plan

    4 3 Develop Project Management Plan

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    4.3. Develop Project Management Plan

    Configuration Management System

    With all the documents that are part of productmanagement plan and all the changes to them that

    will occur throughout the life of project, it would be wise to

    have a plan for making sure everyone knows what version

    of the scope, schedule and other components of the project

    management plan are the latest version

    The configuration management system may include a

    change control system and is part of the project

    management information system. It is designed in the

    planning process group and used in integrated change

    control process.

    4 3 Develop Project Management Plan

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    4.3. Develop Project Management Plan

    Change Control System

    A collection of formal, documented procedures, paperwork, tracking system and

    approval levels for authorized changes. There can be change control system foreach knowledge area in the project management. These systems are described in

    the management plan for each knowledge area and are implemented in integrated

    change control as part of the overall effort to control change.

    The collected change control system may include:

    A change control plan included in the project management plan outlining howchanges will be managed.

    Creation of a change control board to approval all changes

    Change control procedure (how, who)

    Performance statistics

    Reports

    Change forms

    4 3 Develop Project Management Plan

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    4.3. Develop Project Management Plan

    Work Authorization System

    If you think of a large project with team members from various locations, you might think it wouldbe worth while to create a system for authorizing worknotifying team members or contractors

    that they may begin work on a project work package. In many cases this system for authorizing

    work is a companywide system used on all projects, not created just for the project.

    Project Management Plan Approval

    Since the project management plan is a formal document that will be used to manage theexecution of the project and includes items like completion dates, milestones and cost, etc.

    it must receive formal approval by management, the sponsor, the project team and other

    stakeholders. Formal approval means sign-off (signatures)

    4 4 Direct and Manage Project Execution

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    4.4. Direct and Manage Project Execution

    Facilitate the development of project deliverables

    The Direct and Manage Project Execution

    process requires the project manager and the

    project team to perform multiple actions to

    execute the project management plan toaccomplish the work defined in the project

    scope statement.

    4 4 Direct and Manage Project Execution

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    4.4. Direct and Manage Project Execution

    Perform activities to accomplish project objectives

    Expend effort and spend funds to accomplish the project objectives

    Staff, train, and manage the project team members assigned to the projectObtain quotations, bids, offers, or proposals as appropriate

    Select sellers by choosing from among potential sellers

    Obtain, manage, and use resources including materials, tools, equipment,

    and facilities

    Implement the planned methods and standards

    Create, control, verify, and validate project deliverablesManage risks and implement risk response activities

    Manage sellers

    Adapt approved changes into the projects scope, plans, and environment

    Establish and manage project communication channels, both external and

    internal to the project team

    Collect project data and report cost, schedule, technical and quality progress,

    and status information to facilitate forecasting

    Collect and document lessons learned, and implement approved process

    improvement activities.

    4 4 Direct and Manage Project Execution

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    4.4. Direct and Manage Project Execution

    4 4 Direct and Manage Project Execution

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    Inputs

    Project Management PlanApproved Corrective Actions

    Approved Preventive Actions

    Approved Change Requests

    Approved Defect Repairs

    Validated Defect RepairsAdministrative Closure Process

    Tools and Techniques

    Project Management Methodology

    Project Management Information System

    4.4. Direct and Manage Project Execution

    4 4 Direct and Manage Project Execution

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    Output

    DeliverablesRequested Changes

    Implemented Change Requests

    Implemented Corrective Actions

    Implemented Preventive Actions

    Implemented Defect Repair

    Work Performance Information

    4.4. Direct and Manage Project Execution

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    4.5. Monitor and Control Project Work

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    4.5. Monitor and Control Project Work

    Manage the project for time, cost, etc.

    Communication is essential.

    The Monitor and Control Project Work process is

    performed to monitor project processes associated with

    initiating, planning, executing, and closing.

    Corrective or preventive actions are taken to control the

    project performance. Monitoring is an aspect of projectmanagement performed throughout the project.

    Monitoring includes collecting, measuring, and

    disseminating performance information, and assessing

    measurements and trends to effect process improvements.

    Continuous monitoring gives the project managementteam insight into the health of the project, and identifies

    any areas that can require special attention.

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    4.5. Monitor and Control Project Work

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    4.5. Monitor and Control Project Work

    4.5. Monitor and Control Project Work

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    Inputs

    Project Management PlanWork Performance Information

    Rejected Change Requests

    Tools and Techniques

    Project Management MethodologyProject Management Information System

    Expert Judgment

    Earned Value Management

    4.5. Monitor and Control Project Work

    Output

    Recommended Corrective Actions

    Recommended Preventive Actions

    Forecasts

    Recommended Defect Repair

    Requested Changes

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    4.5. Monitor and Control Project Work

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    Defects Repair Process

    Defects found whilemeasuring during quality

    management

    Recommended defectrepair - change

    requested as part of

    monitor and control

    project work processes

    Integrated changecontrol process

    approves or rejects

    change.

    Defect repaired andvalidated

    j

    4.6. Integrated Change Control

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    g g

    It is a continuous process

    Manage all project changes

    Ensure all changes are fully integrated into the project.

    Changes need to go through change control process, i.e., all changesneed to be documented and approved and the baseline updated.

    The Integrated Change Control process is performed from project inception

    through completion.

    Change control is necessary because projects seldom run exactly according

    to the project management plan. The project management plan, the project

    scope statement, and other deliverables must be maintained by carefully

    and continuously managing changes, either by rejecting changes or by

    approving changes so those approved changes are incorporated into

    a revised baseline.

    4.6. Integrated Change Control

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    g g

    This is where all the recommendations for changes, corrective actions,

    preventive actions and defect repairs are evaluated across all theknowledge areas and either approved or rejected.

    Changes to any part of the project management plan or the product

    of the project are handled in the integrated change control process.

    4.6. Integrated Change Control

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    g g

    The Integrated Change Control process includes the following change

    management activities in differing levels of detail, based upon the completion

    of project execution:

    Identifying that a change needs to occur or has occurred.

    Influencing the factors that circumvent integrated change control so that

    only approved changes are implemented.

    Reviewing and approving requested changes.

    Managing the approved changes when and as they occur, by regulating theflow of requested changes.

    Maintaining the integrity of baselines by releasing only approved changes for

    incorporation into project products or services, and maintaining their related

    configuration and planning documentation.

    Reviewing and approving all recommended corrective and preventive actions.

    Controlling and updating the scope, cost, budget, schedule and qualityrequirements based upon approved changes, by coordinating changes across

    the entire project. For example, a proposed schedule change will often affect

    cost, risk, quality, and staffing.

    Documenting the complete impact of requested changes.

    Validating defect repair.

    Controlling project quality to standards based on quality reports.

    4.6. Integrated Change Control

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    g g

    Dealing with how to make changes

    Evaluate impact

    Create options

    Get internal buy-in

    Get customer buy-in (if required)

    4.6. Integrated Change Control

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    g g

    Process of making changes

    Prevent the root cause of change

    Identify changes

    Create a change request

    Assess the change

    Look at the impact of changePerform integrated change control

    Look for options

    Change is approved / rejected

    Adjust the project management plan and base line

    Notify stakeholders affected by the change

    Manage the project to the new project management plan.

    4.6. Integrated Change Control

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    4.6. Integrated Change Control

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    Inputs

    Project Management PlanRequested Changes

    Work Performance Information

    Recommended Preventive Actions

    Recommended Corrective Actions

    Recommended Defect Repair

    Deliverables

    Tools and Techniques

    Project Management Methodology

    Project Management Information SystemExpert Judgment

    4.6. Integrated Change Control

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    Output

    Approved Change Requests

    Rejected Change Requests

    Project Management Plan (updates)

    Project Scope Statement (updates)

    Approved Corrective Actions

    Approved Preventive ActionsApproved Defect Repair

    Deliverables

    4.6. Integrated Change Control

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    Corrective Action and Integrated Change Control Process

    Measure

    Is there variance?

    Is corrective actionrequired?

    yes

    Look at alternative actionsto make recommendation on

    what corrective action to take

    yes

    Submit to internal change control

    to approve or reject change

    Changes identified in

    project execution

    Change s identified

    in project monitoring and

    control

    approved

    Change the project

    management plan

    Manage the project to new

    project management plan

    Monitor and control theproject

    Measure effectiveness

    of previously implemented

    corrective actions

    Look for more alternatives

    or accept the impact.

    rejected

    4.6. Integrated Change Control

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    Reviews change requests to determine if additional analysis iswarranted

    Approves and rejects changes

    May include: Project Manager

    Customers and Stakeholders

    Experts

    Sponsor

    Others

    Change Control Board

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    Many projects never gets properly closed.

    The Close Project process involves performing the

    project closure portion of the project management plan.

    In multi-phase projects, the Close Project process

    closes out the portion of the project scope and

    associated activities applicable to a given phase.

    This process includes finalizing all activities completed

    across all Project Management Process Groups toformally close the project or a project phase, and

    transfer the completed or cancelled project as

    appropriate.

    The Close Project process also establishes the

    procedures to coordinate activities needed to verify anddocument the project deliverables, to coordinate and

    interact to formalize acceptance of those deliverables

    by the customer or sponsor, and to investigate and

    document the reasons for actions taken if a project is

    terminated before completion.

    4.7. Close Project

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    Two procedures are developed to establish the interactions necessary to perform the

    closure activities across the entire project or for a project phase:

    Administrative Closure Procedure

    Contract Closure Procedure

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    Administrative closure procedure

    This procedure details all the activities,

    interactions, and related roles and responsibilities

    of the project team members and other stakeholders

    involved in executing the administrative closure

    procedure for the project.

    Performing the administrative closure process also

    includes integrated activities needed to collect

    project records, analyze project success or failure,

    gather lessons learned, and archive project

    information for future use by the organization.

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    Contract closure procedure

    Includes all activities and interactions needed to settle

    and close any contract agreement established for the

    project, as well as define those related activities

    supporting the formal administrative closure of the

    project.

    This procedure involves both product verification (all work completedcorrectly and satisfactorily) and administrative closure (updating of contract

    records to reflect final results and archiving that information for future use).

    The contract terms and conditions can also prescribe specifications for

    contract closure that must be part of this procedure.

    Early termination of a contract is a special case of contract closure that

    could involve, for example, the inability to deliver the product, a budget

    overrun, or lack of required resources.

    This procedure is an input to the Close Contract process.

    4.7. Close Project

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    4.7. Close Project

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    Input

    Project Management Plan

    Contract Documentation

    Enterprise Environmental Factors

    Organizational Process Assets

    Work Performance Information

    Deliverables

    Tools and Techniques

    Project Management Methodology

    Project Management Information System (PMIS)Expert Judgment

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    Output

    Administrative Closure Procedure

    Contract Closure Procedure

    Final Product, Service, or Result

    Organizational Process Assets (updates)

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    Project Management Information System (PMIS)

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    Standardized set of automated tools available within the organization and

    integrated into the system. The PMIS is used by the project management team to:

    support generation of a project charter, facilitate feedback as the document is

    refined, control changes to the project charter, and release the approval document.

    support generation of a preliminary project scope statement, facilitate feedback as the

    document is refined, control changes to the project scope statement and release the approved

    document.

    support generation of project management plan, facilitate feedback as the document is

    developed, control changes to the project management plan, and release the approved

    document.

    aid in the execution of the activities planned in the project management plan.

    to monitor and control the execution of activities that are planned and scheduled in the projectmanagement plan. It is also used to create new forecasts as needed.

    to support for the implementing an Integrated Change Control process for the project, facilitate

    feedback for the project and control changes across the project.

    to perform both administrative and contract closure procedures across the project