PLM & CAD Consultancy USG Engineering | PLM & CAD Consultancy PTC Global Quality Solutions Uniting Product Development and Quality PTC User Event Alireza Tousi PLM & CAD Consultancy Content USG PLM & CAD What is quality? Why do we need a Quality Management System? Who is responsible for quality analysis? How to manage quality? 2 PLM & CAD Consultancy 3 What we do Consultancy Support Training Software Development Over 20 years of experience in PLM & CAD Consultancy All consultants have a degree in engineering/product development 4 PLM & CAD Consultancy What is quality? Fulfilling customer requirements Honor the standards and regulatory compliance 5 PLM & CAD Consultancy What is quality? Fulfilling customer requirements Honor the standards and regulatory compliance Quality is the experience of the customer, where experience is derived from perception 6 PLM & CAD Consultancy What is quality? Fulfilling customer requirements Honor the standards and regulatory compliance Quality is the experience of the customer, where experience is derived from perception WOW 7 PLM & CAD Consultancy Why do we need a Quality Management System? Being in control Repeatable Reproducible Reliable Ensure compliance Continuous improvement Reduce risks Improve cost & TTM efficiencies Drive profitability 8 PLM & CAD Consultancy Reduce risks 9 Work in Process Control ReleasePrototype DesignChange Level of Change Prototype Design Production Ramp Up Concept Development Detailed Design Production Manufacturing Planning Maintenance Formal Change Management ProductionChange CustomerChange Quality driven Change Quality Analysis / Historical data -- Cost + PLM & CAD Consultancy Who is responsible for quality analysis? QA ManagerQA Engineer Engineer / Designer 10 PLM & CAD Consultancy Quality load balancing 11 Quality Analysis: Prediction RBD Maintainability FRACAS How will it fail? How should I design it? How should I maintain it? How should I improve it? Failure Trend Analysis? Service Experiences? Customer Experiences? Quality Feedback: How often will it fail? FRACAS FTA FMEA LCC RCM CAPA N/Cs CEM Weibull EngineerQA Engineer PLM & CAD Consultancy How to manage quality? How is it done today? How should it be done? What do we need to accomplish QLM? 12 How is quality linked to PLM today? 13 Process Quality Documents Nonconformances Customer Complaints Training and Audits CAPAs Safety, Risk, Reliability Many sources for quality data.. PLM: CAD Data Enterprise Parts BoM, Options Change Mgmnt Project Mgmnt Manufacturing: MBoM Manufacturing Planning Inspections Service: Service Planning Field Performance separated from engineering, mfg, & service: CHANGE Control RISK Prevention EVERY Stakeholder How to link quality to PLM Handoff Between Engineering and Quality EngineeringQuality Windchill PDM & Change Mgmt PLM / Quality Synchronization CAD model: Critical-to- Quality Characteristics PLM Bill of Materials Data / Structure PLM Part Data Quality-Driven Change Windchill Quality Solutions In-Test or Fielded Product Quality (FRACAS) Manufacturing Quality Reliability Engineering Maintenance / Service Planning Product and Process Risk Management Statistical Analysis PTCs Quality Lifecycle Management solution 15 PLM & CAD Consultancy Questions? 16 PLM & CAD Consultancy USG Engineering PLM & CAD Keulenstraat 8-M en 8-N 7418 ET Deventer Thank you 17 Next: Windchill Quality Solutions user experience by
