Chapter-1 introduction & methodology chapter-2 description analysis(demography-variables dependent nd independent) percentage analysis including review of literature chapter-3 feasibility & pilot study how they prepared questionnaire why? For every questions they have to explain? Chapter-4 data analysis-compulsory to use any statistical analysis tool hypothesis-define its tests chapter and statement of the problem Plastic Money Plastic money has come of age in the sultanate, with banks offering a wide range of credit and debit cards to suit every budget, taste and need. Cards for shopping, cards for fuel, cards for students, cards for the Internet - the world of quick and easy money began as a convenience extended by financial institutions to those who wished to take their money a long way, but it has now become indispensable to the public in Oman. Indeed, the convenience and rewards offered by these cards were lapped up the moment they were introduced. As the number and features of these cards grew, so did the customers' expectations of them. Today, the market is flooded with a plethora of cards tailor-made for customers, and this has made the choice difficult. BankDhofar
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As I certainly appreciate the invention of currency made of paper instead of coins. Just
imagine if we still had coins in vogue, a corporate employee or a businessman carrying a
gunny bag full of coins as his pay check to home. What a hard work let alone earning but
to take it home.
India is earliest one to start coins in the history and Bank Of Hindustan might have been
the first known bank from 17th century, but I feel we did not progress much after that as
pioneers to show the world an alternate form for paper currency. Why cannot we use
polymer as an alternate material, which Australia has successfully started using it.
Australia is first one to use polymer for making currency, which is called as plastic
money.
Using paper may not be an immediate threat for rest of the western countries if this is
what India following. But its certainly going to pose an issue for India very soon with
depleting forest reserves. Government mulled over using Polymer early this year but it
did not make any headway after that.
Couple of advantages of using Polymer:
Difficult to counterfeit the currency notes
Easy to recycle
High durability when compared to paper currency
I also wonder why do we print such long notes wasting more paper and material used. If
I compare our 100-rupee denomination with any Euro, Pound or Dollar, it certainly looks
bigger consuming more material. Why could not we have small notes printed thereby at
least saving resources for some more time until we implement alternatives.
Concept of Plastic Money
Credit cards in India is gaining ground. A number of banks in India are encouraging people to use credit card. The concept of credit card was used in 1950 with the launch of charge cards in USA by Diners Club and American Express. Credit card however became more popular with use of magnetic strip in 1970.
Credit card in India became popular with the introduction of foreign banks in the country.
Credit cards are financial instruments, which can be used more than once to borrow money or buy products and services on credit. Basically banks, retail stores and other businesses issue these.
Major Banks issuing Credit Card in India
State Bank of India credit card (SBI credit card) Bank of Baroda credit card or BoB credit card ICICI credit card HDFC credit card IDBI credit card ABN AMRO credit card Standard Chartered credit card HSBC credit card Citibank Credit Card
Precautions taken after receiving credit cardTo Avoid:
Bending the Card.
Exposure to electronic devices and gadgets.
Direct exposure to sunlight.
Be cautious about disclosing your account number over the phone unless you know you're dealing with a reputable company.
Never put your account number on the outside of an envelope or on a postcard.
Draw a line through blank spaces on charge or debit slips above the total so the amount cannot be changed.
Don't sign a blank charge or debit slip.
Tear up carbons and save your receipts to check against your monthly statements.
Cut up old cards - cutting through the account number - before disposing of them.
Open monthly statements promptly and compare them with your receipts. Report mistakes or discrepancies as soon as possible to the special address listed on your statement for inquiries. Under the FCBA (credit cards) and the EFTA (ATM or debit cards), the card issuer must investigate errors reported to them within 60 days of the date your statement was mailed to you.
Keep a record - in a safe place separate from your cards - of your account numbers, expiration dates, and the telephone numbers of each card issuer so you can report a loss quickly.
Carry only those cards that you anticipate you'll need.
To Do:
Please sign on the signature panel on the reverse of the Card immediately with a non-erasable ball-point pen (preferably in black ink). This will ensure that the benefits of membership are yours and yours alone.
Keep the Card in a prominent place in your wallet. You will notice if it is missing.
Reasons credit card being rejected at retail outlet:
One may have exceeded the borrowing limit or defaulted (constantly) on minimum payment due.
The Card is hotlisted.
The card has crossed its expiration date.
Non-receipt of dues of one-card blocks future transactions on any other card(s) held of the same card-issuing bank.
The magnetic stripe on the reverse of the card is damaged i.e. has been scratched or exposed to continuous heat/direct sunlight or magnetic field-like card kept near a TV set / other electronic appliances.
Systems or technology failures have in rare instances also led to non acceptance of cards when swiped through an Electronic Terminal.
Global player in credit card market
MasterCard
MasterCard is a product of MasterCard International and along with VISA are distributed by financial institutions around the world. Cardholders borrow money against a line of credit and pay it back with interest if the balance is carried over from month to month. Its products are issued by 23,000 financial institutions in 220 countries and territories. In 1998, it had almost 700 million cards in circulation, whose users spent $650 billion in more than 16.2 million locations.
VISA Card
VISA cards is a product of VISA USA and along with MasterCard is distributed by financial institutions around the world. A VISA cardholder borrows money against a credit line and repays the money with interest if the balance is carried over from month to month in a revolving line of credit. Nearly 600 million cards carry one of the VISA brands and more than 14 million locations accept VISA cards.
American Express
The world's favorite card is American Express Credit Card. More than 57 million cards are in circulation and growing and it is still growing further. Around US $ 123 billion was spent last year through American Express Cards and it is poised to be the world's No. 1 card in the near future. In a regressive US economy last year, the total amount spent on American Express cards rose by 4 percent. American Express cards are very popular in the U.S., Canada, Europe and Asia and are used widely in the retail and everyday expenses segment.
Diners Club International
Diners Club is the world's No. 1 Charge Card. Diners Club cardholders reside all over the world and the Diners Card is a alltime favourite for corporates. There are more than 8 million Diners Club cardholders. They are affluent and are frequent travelers in premier businesses and institutions, including Fortune 500 companies and leading global corporations.
JCB Cards
The JCB Card has a merchant network of 10.93 million in approximately 189 countries. It is supported by over 320 financial institutions worldwide and serves
more than 48 million cardholders in eighteen countries world wide. The JCB philosophy of "identify the customer's needs and please the customer with Service from the Heart" is paying rich dividends as their customers spend US$43 billion annually on their JCB cards.
Grace / Interest Free Period
The number of days you have on a card before a card issuer starts charging you interest is called grace period. Usually this period is the number of days between the statement date and the due date of payment. Grace periods on credit cards are usually 2-3 weeks. However, there is likely to be no grace for balances carried forward from previous month and fresh purchases thereafter if any.
The following are some of the varieties of credit cards in India
ANZ - Gold ANZ - Silver Bank Of India - Indiacard Bol - Taj Premium Bol - Gold BoB - Exclusive BoB - Premium Canara Bank - Cancard Citibank - Gold Citibank - Silver Citibank WWF Card Citibank Visa Card for Women Citibank Cry Card Citibank Silver International Credit Card Citibank Women's International Credit Card Citibank Gold International Credit Card Citibank Electronic Credit Card Citibank Maruti International Credit Card Citibank Times Card Citibank Indian Oil International Credit Card Citibank Citi Diners Club Card HSBC - Gold HSBC - Classic ICICI Sterling Silver Credit Card ICICI Solid Gold Credit Card ICICI True Blue Credit Card SBI Card Stanchart - Gold Stanchart - Executive Stanchart - Classic Thomas Cook Standard Chartered Global Credit Card
Standard segregation of credit cards
Standard Card - It is the most basic card (sans all frills) offered by issuers.
Classic Card - Brand name for the standard card issued by VISA.
Gold Card/Executive Card - A credit card that offers a higher line of credit than a standard card. Income eligibility is also higher. In addition, issuers provide extra perks or incentives to cardholders.
Platinum Card - A credit card with a higher limit and additional perks than a gold card.
Titanium Card - A card with an even higher limit than a platinum card.
The following are some of the plus features of credit card in India
Hotel discounts Travel fare discounts Free global calling card Lost baggage insurance Accident insurance Insurance on goods purchased Waiver of payment in case of accidental death Household insurance
Some facts of credit cards
The first card was issued in India by Visa in 1981.
The country's first Gold Card was also issued from Visa in 1986.
The first international credit card was issued to a restricted number of customers by Andhra Bank in 1987 through the Visa program, after getting special permission from the Reserve Bank of India.
The credit cards are shape and size, as specified by the ISO 7810 standard. It is generally of plastic quality. It is also sometimes known as Plastic Money.
FAQs
What does Grace / Interest Free Period Mean?
What is implied in Cash Advance?
How to make payments from Dubai to the already existing Citibank cards in India. How to avail of the statements to know the current bank balance of each card. Is online facility available?
Can I use my Global credit card on the net to pay some US company for web hosting charges? or I have to obtain permission from RBI. If any permissions are needed, How to get them?
How will I know if my Credit Card application has got approved?
How will I know if my Credit Card application has got declined?
What to do if Credit Card is Lost or Stolen?
What does Grace / Interest Free Period Mean?
The number of days given to you on your card before the card issuer starts
charging you interest is called grace period. Generally the grace period is the
number of days between the statement date and the due date of payment.
Grace periods on credit cards are usually 2-3 weeks. However, there is likely to
be no grace for balances carried forward from previous month and fresh
purchases thereafter if any.
What is implied in Cash Advance?
Cash advances on Credit Cards are convenient and the easiest facility to utilise.
Manority of the banks in India charge a transaction fee as well as service fee /
interest charge on cash advances. This service fee accrues from the date of the
advance (as soon as you receive the cash) to the date of full payment. The
charges varies from banks to banks. Cash advance facility is a part of the overall
credit limit
assigned to a cardholder. The limit is of cash acvance is always lesser than the
borrowing limit or the credit limit.
How to make payments from Dubai to the already existing Citibank cards
in India. How to avail of the statements to know the current bank balance
of each card. Is online facility available?
According to RBI " Resident Indians may be nominated as additional/add-on
card holders by non-residents. However, the non-residents from their foreign
currency funds should meet claims arising out of use of such cards by residents
only.In cases where the cards have been arranged by NRIs these liabilities may
be met out of NRE/FCNR accounts in India also. Under no circumstances will
any remittance be allowed by residents from India to settle their claims against
use of such additional/add-on cards". NRIs get rupee credit cards which are
valid for use in India, Nepal and Bhutan.
Can I use my Global credit card on the net to pay some US company for
web hosting charges? or I have to obtain permission from RBI. If any
permissions are needed, How to get them?
The RBI's exchange control manual mentions that 'International Credit Cards'
can be used for "Registration of Internet domain name, hosting charges for
website/home pages overseas and access fees for Internet related services
through website". Before using your Global Credit Card on the net for web
hosting charges, you further clarify the aforesaid issue or seek permission from
your card issuer. Even get in touch with the card issuing bank or organisation
directly for such clarifications.
How will I know if my Credit Card application has got approved?
It is suggested to give your mobile number and e-mail id at the time of
application for the Credit Card. This will help the issuer to intimate you either
through SMS or through e-mail with the approved status of your application. You
will also receive a letter by post informing you of the Card approval. You should
be receiving your Card around the same time as the approval letter.
How will I know if my Credit Card application has got declined?
You will receive a letter from the Bank even if your application for Card is not
approved. If in case there is a further information of missing documents, you will
be sent a letter asking for the same. Then you need to fulfil with the documents
to the specified address.
What to do if Credit Card is Lost or Stolen?
Report the loss or theft of your credit cards to the card issuers to the earliest
through their 24-hour helpline service. Follow up your phone calls with a letter.
Include your account number, when you noticed your card was missing, and the
date you first reported the loss.
After doing these, check your homeowner's insurance policy to see if it covers
your liability for card thefts. If yes its fine otherwise change your policy to include
this protection.
Before the intimation, different banks have their own limit of loss bearing by the
card holder. After the intimation, it is the bank who bears the loss if any amount
is spent.
Life is Easier With Plastic Money
As the cities of India are getting a cosmopolitan touch day by day, the malls
spanning huge scope and the world class brands making India their most
favoured hub, new reasons for shelling out money have also taken birth. The
huge plazas and shopping complexes displaying varied, alluring collection of
goods make us forget everything. The rise in the living standards has also given
a way to lavish expenditures.
The past decade has seen an escalation in the standards of the Indian cities
especially the metros. The multinational companies establishing their foothold in
India have helped the majority of Indian population to not only make their both
ends meet but also to make a luxurious living in return of their service. More
earning means more spending. This is how credit cards evolved themselves.
The etymology of credit cards is no doubt impressive and but a credit card can
ransack your funds totally if not used sensibly. Let us throw some light on the
usage and procurement of instant approval credit cards.
The importance of plastic money in today’s scenario
1. Introduction2. Age of plastic money3. Investment avenues4. The origin of credit cards5. History of credit cards6. The functions of credit cards7. Salient features of credit cards8. Advantages and disadvantages of credit cards9. Major types of credit cards10. The need for credit cards11. Risks involved in the credit card business12. A study on citibank credit cards13. A study on ICICI bank credit cards14. A study on HDFC credit cards15. Meaning and functions of a debit cards16. Advantages and disadvantages of debit cards17. Rise and usage of smart cards18. Market survey, data collection and interpretation of the survey/research19. Conclusion20. Bibliography
Abstract : Theses ... Financial cards witnessed a robust growth in India in 2002-03. The number of cards in circulation increased by almost 50 per cent. The growth in transaction value, at 95 per cent, was even more spectacular. These results are attributable to the thriving economy which led to a large increase in disposable income for mid- and high-level income groups in urban and metropolitan areas. Consumers were not only more open to the possibility of owning a financial card, but were also more than willing to use their cards to settle dues. The status symbol aspect of owning and using cards, too, played its part in bringing about such robust growth over the space of a single year. Debit cards, in particular, proved immensely popular. The number and transaction volumes of all types of financial cards grew substantially between 2002 and 2003. But it was debit cards that played the pivotal role. Consumers preferred debit cards because they were wary of winding up spending more than they could afford. Another contributing factor was the quiet but aggressive promotion campaign launched by key `producers' in this sector. The growth of credit cards in number and transaction volumes in India was low compared to other countries in the Asia-Pacific region. But there is definitely room for further growth. Debit cards, too, have yet to realize their full potential. Among the factors that limited
growth was the comparatively slow rate of growth of ATMs in India. This is not the way most Indians perceive this issue, but cross-country statistics very definitely bear out the position as stated in the Executive Summary of a $1400-report on `Financial Cards in India'. It is, however, expected that this constraint to further growth will ease up in the near future as the advent of ever-new technologies drives down the costs of opening and operating terminals. In the meantime, the trend in India has been to greatly enhance the networking of ATMs. Cards issued by one bank, are increasingly accepted by ATMs owned and operated by other banks, on the payment of a small fee. This, incidentally, is true of debit cards as well; not only of credit cards. A large number of cardholders, however, remain unaware of this development. Debit cards issued by, say, HSBC, can be used at all `Visa electron' enabled ATMs, including those belonging to Citibank and HDFC bank. HSBC debit card drawals on HDFC Bank terminals cost only Rs 55. If, on the other hand, you merely wish to check the balance in your account, you can do so for a mere Rs 15. Credit cards are often used for `big ticket' spending in India, like dining at 5 star hotels, and purchasing (often reimbursable) air tickets. Industry sources believe that in future credit cards are also likely to be used in a big way for the payment of school fees, and hospitalization expenses. Projections for the 2003-2008 period, the number of financial cards in circulation will register a compounded annual growth rate of nearly 51 per cent. These estimate, however, seems conservative, representing as it does only a 2 per cent increase over the growth between 2002 and 2003. Debit cards are expected to continue to spearhead the growth of financial cards in terms of the number of cards. Though, for a variety of reasons, this may not be the case in terms of transaction volumes.
More abstract from The importance of plastic money in today’s scenario
They began appearing a decade ago in gas stations. Then in convenience stores and supermarkets. By the end of 1996, terminals that accept payment by debit card will be in post offices throughout the country. The U.S. Postal Service has awarded a contract to NationsBank Corp. to put the machines into 33,000 post offices. As part of this program, the Postal Service also will allow customers to pay for purchases with VISA and MasterCard credit cards. The contract, which calls for installation of 50,000 terminals, has been greeted with delight by regional networks that link the electronic terminals and banks.
The sector of plastic money has been an upward trend in India. There are various players in India which have given boost to there sector namely, Standard Chartered, State Bank o India, Bank of Baroda, Citi bank, ICICI Bank, HSBC etc. The different facilities offered by different issuers have lured the consumers. Today with increase in competition issuer is becoming more and more liberal in order to tap more and more customers. However an attempt to increase business by means of being liberal has proved to be un- lucrative as it has given rise to mounting of bad debts to the issuer.
The protection offered to debit card fraud is similar but with a few exceptions. For example, your liability under federal law is limited to $50, the same as for a credit card, but only if you notify the issuer within two business days of discovering the card's loss or theft. Your liability for debit card fraud can jump up to $500 if you don't report the loss or theft within two business days And if you are the type of person that gives a
passing glance to your monthly bank statement, you could be totally liable for any fraudulent debit card charges if you wait 60 days or more from the time your statement is mailed.
Ah the temptations of a credit card. The more you have the richer you are?? The glory is oh so painfully short lived. One careless extravagant moment and you could spend the rest of your life paying for it. So keep those urges down. Limit yourself to ONE credit card that you use in case of emergencies or in cases where the only payment method is your credit card. Having said all the above, here’s the parting shot. Credit can be your maker or breaker.
These banks take about a month to replace the missing card. To combat this, banks have started the Photocard Option which provides the photograph of the cardholder on the card. They are also providing information about the lost/stolen cards through the Hot Card Bulletin which is continuously upgraded and sent to merchant establishments to provide them with the current status. But the success of this measure is debatable. A majority of the credit card losses are skewed towards the issuer as the risk on the cards is carried by the issuer.
As the name suggests, the instant approval credit cards are obtained in a small
time frame with less hassles and formalities. These cards are basically put to
use for paying off the electricity bills, phone bills and for other expenses like
refilling your car etc. The only reason which makes the procedure for procuring
an instant approval card is that the operations are done completely online. The
application form is filled and submitted online and the notifications are given
through mails. This makes the procedure quick.
Another factor that can get you instant approval is the availability of a co-signer.
A co-signer can be a person who can take the guarantee of your credibility. If the
co-signer is from an impressive background or occupation, for e.g., a
government employee then the card will be in your hands more or less within a
week. This way the bank or the card lending company also feels assured that
the money is in safe hands and the chances of the amount going astray are
Ebook Factors Affecting the Probability of Credit Card Default and the Intention of Card Use in TurkeyChanges caused by technological advancements have entered all aspects of human life. A technological achievement that has been introduced into daily life is the use of credit cards as a tool for payment. The use of credit cards has increased substantially worldwide in recent years and is replacing currency as a method of payment.
Use of plastic cards as a payment instrument has dramatically increased in Turkey since the second half of 1990s. There are 21 banks that provide credit cards to their costumers; while the number of credit cards in circulation is 10,045,634 in 1999, it reached to 30,438,883 in 2006; the number of pos devices is 1,196,597 in 2006; and the total amount of purchases and cash advance is 88,628 million New Turkish Liras (60,087 million USD) at the end of 2005 (Interbank Card Center, BKM).
For the general economy and the card holders, there are many advantages of using credit card as a payment instrument such as eliminating the risk of lost or stolen, fulfilling the cash need, providing the possibility of purchases and cash withdrawal anywhere in the world, increasing the number of customers for merchants, reducing the need of cash circulation and letting all money transactions are registered into the economical system (BKM). Cohen (2005) stated that the force that affects the economy in the developed countries is now especially the purchases done with credit cards when compared to individual saving which can be also considered to be true for the developing countries. According to Warren and Warren-Tyagi (2003) credit cards provide temporary opportunities for people to continue their life standards when their income is not sufficient. Beside the benefits of using the credit cards; there are negative sides for a card user.
As credit card and other debt spirals at a society level in Turkey, it brings with it many socioeconomic problems such as divorcing, filing for bankruptcy, committing suicide and killings of family members. For instance, while the number of people who did not pay their credit card debt was 11,829 in 2001, it reached to 182,076 in 2006 (TCMB). On the average, almost 836 and 13,985 people did not pay their debts each month and faced legal procedures in 2000 and 2005, respectively. The number of committing suicide related to the credit card debts in 2006 was 75 and 41 of those lost their lives (Consumers Commission, 2006).
Since socioeconomic consequences of credit card debt have become one of the most common problems in the country, the problem has received widespread attention of media, public policy makers, card issuers and holders and consumer protection agencies. Within this context, it is important to know which factors have impact on the probability of default and intention of credit use as a financial solution during economic hardship.
It has been argued that personal attitudes play an important role in indebtedness. A person who has a positive attitude towards credit card use is more likely to have more than one credit card and have a significant amount of debt (Chen and Devaney, 2001;
Davies and Lea, 1995; Hayhoe, Leach, and Turner, 1999). From this perspective, it is also important to identify the factors play a role in the formation of intentional behavior towards credit card use.
There are two aims of this study. First, determining the factors affecting the probability of credit card default; and second, determining if the subjective beliefs, the attitude toward behavior and perceived behavior control, and socio-economic and demographic factors have any explanatory power in the formation of behavioral intention of financing the expenses with credit cards. Ordered probit and structural equation models based on TpB model are used to meet these objectives. The following sections of this paper involve literature review, data and method where the data and model were defined, empirical findings and finally summary and conclusions.