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PLANTING SEEDS FOR LEGACY GIVING Minnesota Planned Giving Council Annual Conference November 15-16, 2017
17

PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

Mar 14, 2018

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Page 1: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

PLANTING SEEDSFOR LEGACY GIVING

Minnesota Planned Giving Council

Annual Conference

November 15-16, 2017

Page 2: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

SETTINGEXPECTIONS

Of course, direct inquiries and disclosures are great and

measurable! But, our expectations are to:

• Build awareness of St. Thomas as a legacy giving option

• Educate about planned giving gift vehicles

• “Be there” when a donor is ready to have the conversation

Page 3: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

Marketing plan

Detailed plan outlining strategies and tactics for reaching our various audiences for the year

• Keeps us focused on priorities

• Helps with planning timelines, budget

• Review results for next year’s plan

Some highlights…

Page 4: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

Tactics: donor newsletter

Your St. Thomas Legacy newsletter

– 3 issues: spring, fall, year-end

– Print version: age 60+

– Email version: age 30-59

– UST and Crescendo content,

UST design

– Donor story

– Team photo

– Self mailer

– Affixed reply envelope

Page 5: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

Tactics: donor newsletter (cont.)

Trying new format

-- 6-panel self mailer

-- Tear-off reply card

Page 6: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

Tactics: advisor newsletter

Crescendo advisor e-newsletter

– 3,250 individuals

– Average open rate = 25%

– Monthly

– Customize header with value-

added UST event notice

– Team photo in footer

– Positions UST as a partner/

resource

Page 7: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

Tactics: education tools

• Planning Your Legacy guide

• Customized briefs

• Postcards/e-blasts specific to

vehicles

• Estate planning

• Finn Legacy

brochure

• Website

Page 8: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

Tactics: Marketing to the PG Pyramid

St. Thomas PG Pyramid

• Tracks donors along a

continuum

• Interest levels from 1-7

• Your St. Thomas Legacy

newsletter to all levels

• New: Crescendo GiftLegacy

newsletter twice monthly to

level 3 (strong interest) 1

2

3

4

5

6

7

Prospect – after visit or research, GO suspects would be good PG prospect.

Some Interest – GO had conversation with prospect about Planned

Giving and prospect shows willingness to discuss.

Strong Interest – Prospect requested PG information and/

or may want to see PG options/illustrations.

Promise – GO asks prospect for PG gift and

prospect promises to complete PG soon.

Unconfirmed Gift – have verbal

OR written confirmation of completed gift

Confirmed Gift – have verbal AND

written confirmation, but no dollar value.Eligible for Finn Society!

Fully Doc d – booked in

Banner. Have dollar estimate, may not have designation. Counts as new money.

PG Pyramid

8 - Pending Estate – Donor of

confirmed PG is now deceased and we are waiting for gift

9 - Realized Estate – Final gift

received from donor. May be booked PG pledge payment or unexpected PG gift.

Submitted Proposal created

LOI w/o dollar amtMay have contingency.

Stewardship starts here.

Confirmed pledge entered into Banner via green sheet. Proposal

updated to granted status.

Gift entered into Banner

- milestone

GO Contact Reports

Proposals

Pledges

PG Contact Reports

Link

Link

Page 9: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

Case study:IRA charitable rollover 2016

April, September, December:

• Newsletter articles

June:

• Letter to existing IRA donors letting them know it is

October

• Partner with Annual Fund: buck slip in fall solicitation

November

• Postcard mailing to age 70+ (8,550 people)

December

• E-blast to age 70+

Page 10: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

IRA charitable rollover

Same visual design to reinforce message

Page 11: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

IRA charitable rollover

$8,700

$376,375

$84,179

$132,700

$0

$50,000

$100,000

$150,000

$200,000

$250,000

$300,000

$350,000

$400,000

2012 2013 2104 2105

IRA Gifts Received (by calendar year)

# gifts 6 38 16 21

Page 12: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

IRA charitable rollover

$8,700

$376,375

$84,179

$132,700

$408,179

0

50000

100000

150000

200000

250000

300000

350000

400000

450000

2012 2013 2104 2105 2016

IRA Gifts Received (by calendar year)

# gifts 6 38 16 21 44

Page 13: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

Same money, different pot?

Did the IRA charitable rollover help us attract new

donors?

Not in FY17.

About half (20) were first-time IRA donors – and all

20 were already regular annual donors.

Page 14: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

However…

Of these 20 donors, 17 increased their gift from

previous levels – most at least doubling the amount!

Total gift increase from FY16 = 248%

While the IRA rollover gift vehicle did not bring in

new donors (yet!), it greatly increased the dollar

amount given by existing donors.

Page 15: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

IRA rollover opportunities

2017: same tactics, new

design

Long-term: rollover gifts tell

us who has IRAs -- cultivation

for future planned gifts.

• Beneficiary designation

• Options for life income

Page 16: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

Marketing results

Going on year three of current marketing strategies:

• IRA rollover gifts

• Visibility – donors are referencing materials

• Steady flow of inquiries and leads for planned gifts

• Disclosures

Planting seeds that will bear fruit when donor is ready!

Page 17: PLANTING SEEDS FOR LEGACY GIVING - c.ymcdn.comc.ymcdn.com/sites/ · PDF file–Affixed reply envelope. Tactics ... • Letter to existing IRA donors letting them know it is October

LEAVING A LEGACYFOR THE COMMON GOOD

Jennifer Bennett

[email protected]

(651) 962-6944

Chris Fahey

[email protected]

(651) 962-6897

www.stthomaslegacy.org