Profitable Greenhouse Production of Local Produce Theresa Nartea, Virginia Cooperative Extension Title: Write Your Own Marketing Plan Author: Theresa J. Nartea, [email protected]Purpose: To engage small farms to write out their own marketing plan 1 Planning Your Produce Marketing Strategy Theresa J. Nartea, Assistant Professor Extension Specialist‐Marketing & Agribusiness Virginia Cooperative Extension Virginia State University, Petersburg, VA Plan Your Market You will never know what great things you can do until you really try. Norman Vincent Peale Marketing is like a Pizza Photo Credit: http://www.vammencamping.dk/billeder/billeder/mad/pizza/pizza3.jpg
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Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 1
Planning Your Produce Marketing Strategy
Theresa J. Nartea, Assistant ProfessorExtension Specialist‐Marketing & Agribusiness
Virginia Cooperative ExtensionVirginia State University, Petersburg, VA
Plan Your Market
You will never know what great things you can do until you really try.
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 2
Learning Objective: Make Your Marketing Pizza
• UnderstandMarketing Strategy (crust)
• DiscussMarketing Worksheets (sauce)
• Share Educational Info (toppings)
What is Marketing Strategy?
Marketing Strategy Actively Identifies Targeted Customers and Meets Identified Customer Needs for Desired Products & Services and Passionately Pursues Customer Loyalty
Customer Loyalty / Retention
Strategic Marketing Flow Chart
• Customer Needs
• Define Market
• Company Capabilities
• Competition
•Market Dynamics
• Collaborators
Market Analysis
•Market Segmentation and Selection
• Segment Targeting
• Product Positioning
Market Selection
• Product
• Price
• Place
• Promotion
Marketing Mix
• Awareness
• Interest
• Purchase
Get Customers
What does the market look like?
Who do I pursue to and how?
What do I sell, where do I sell it, how do I
sell it?
How do I keep
customers?
4 Ps of Marketing
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 3
Class Folder
Let’s Go Through Marketing PlanWorksheet Handout
Define Specific Goals
I want to sell 25 percent more
heirloom tomatoes than last year by September 1.
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 4
Why Do I Have To Define My Product?
So you can haveCompetitive Advantage
in your marketplace
What is Competitive Advantage?
The advantage gainedover competitors by offering consumers a
greater value.
What Do Customers Value?
• Price• Product Benefits• Customer Service
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 5
Strategy to Thrive, not just Survive
Differentiation FocusUnique/Rare Products, Made to Order, Recipes, “Over the Top” Customer Service & Satisfaction
DifferentiationVirginia Grown, Local,
Organic, Artisan Products
Cost FocusLower Cost Discount on
Specific Products
Cost LeadershipLowest Cost Product
Available
Top Consumer Trends
Recession Proofing
Thinking Green
Buying Local
Reference: Trendwatching. (2010). 11 crucial trends for 2011. Retrieved from http://trendwatching.com/trends/pdf/trendwatching%202010‐12%2011%20TRENDS%202011.pdf
Top Three Food Trends
Locally Sourced Meats & Seafood
Locally Grown Produce
Sustainability“Farmers, Foresters, and Agribusinesses‐The Original
Environmental Stewards.” 2010 Critical Issue for Virginia Agribusiness Council
Reference: National Restaurant Association (2010). Chefs survey: What’s Hot in 2011. Retrieved from http://www.restaurant.org/pdfs/research/whats_hot_2011.pdf
Putting Trends Together
Recession Proofing
Thinking Green
Buying Local
Ranking #13 on Food Trends:
Reduced Prices for
Mini‐MealsHalf Portions
Smaller Portions&
Value Meals
Ranking #3 on Food Trends:
Sustainabilityof, relating to, or being a method of
harvesting or using a resource so that the
resource is not depleted or permanently damaged
#1 Locally Sourced Meats & Seafood
#2 Locally Grown Produce
#10 Farm Branded Ingredients
#12 Locally produced alcohol
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 6
Define Product‐Part 1• What do you have to sell?
– List each product
• When is it available?– Month, Weeks, Days, Times
• What amounts do you have? – Ounces, Pounds, Tons
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 7
Products Need a Story
http://www.backyardfarms.com
Make A Simple Logo
More ideas at: http://buntonlogo.com/egallery1.htm
Photo Credit: http://99designs.com/logo‐design/
Photo Credit: http://www.bradfitzpatrick.com/
Farm Signs are Vitalhttp://www.stockrainbow.com/
http://www.eatmyfish.com/
How do customers find you?
1% Radio1% TV4% Phone book11% Newspaper29% Word of Mouth54% They Saw the Sign!Claus, R. James, Susan L. Claus and Thomas A. Claus, 2005. The economic context of on‐premise business signs and how to establish value in the marketplace. The Signage Foundation, Inc.
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 8
Other Promotional Items
Small Batches: http://www.vistaprint.com/Large Batches Bid: http://www.printindustry.com/
Customer Identification Handout #2
Who is the FACE of your Customer?
•Young Adults (18‐24) • Organics Purchasers• Natural Foods Purchasers• Food Allergy Sufferers• Older Adults (40+)• Mothers of children 0‐18
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 9
What Are Customers Thinking? (Psychographic)
How Can I Eat Healthier? I am
Concerned about…Aging,
Cancer, High Blood Pressure,
Heart Attacks, Diabetes,
Getting Fat, Looking My Best,
Feeling Happy…
D. Piraro, (2011, February 16). 4 is for fun. [Web log post]. Retrieved from http://bizarrocomic.blogspot.com/2011/02/4‐for‐fun.html
Solve a Problem: Grow Superfoods
a food that is considered to be very good for your health and that may even help some medical conditions
Definition
Macmillan Publishers Limited. (2011). Superfood definition. Retrieved from http://www.macmillandictionary.com/dictionary/american/superfood
Consumer Perception of
Childs, N. M., & Poryzees, G. H. (1998). Foods that help prevent disease: consumer attitudes and public policy implications. British Food Journal, 100 (9). 419‐426. ISSN 0007‐070X
Over half (55%) of US adults believe in the disease‐preventative
properties of natural foods such as fruits, vegetables and cereal grains. Consumer belief in the nutraceutical
foods category has increased significantly.
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 10
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 15
Hint:
Think about your customers and how a mother thinks…
“If I buy 2 apples for $1, then I will have 2 snacks, one for each child. So I need to buy $5 of apples or 10 apples so I can have lunch snacks for the week.”
Let’s Try It Together!
How you can do a Value Menu3 tomatoes = 1 lb. (see fruits & veggies buying guide)1 lb. of tomatoes (retail)1 = $1.93
(see retail price report)
So write it like this: 3 for $2.00
1 USDA Agricultural Marketing Service. (2012). National fruit and vegetable retail report. Retrieved from http://www.ams.usda.gov/mnreports/fvwretail.pdf
Wholesale to Retailers & Restaurants
Shenandoah Valley Produce AuctionPhoto Credit: http://farm6.static.flickr.com/5239/5891918678_f3f74dc22d.jpg
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 16
Did you ever consider the idea of working together?
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 18
Coopetition blends competition with
cooperation to enhance marketing relationships (Osarenkhoe, 2010).
Osarenkhoe, A. (2010). A study of inter‐firm dynamics between competition and cooperation – A coopetition strategy. Journal of Database Marketing & Customer Strategy Management, 17, 201‐221. doi:10.1057/dbm.2010.23
Supply Chain: Production Indonesian Case Study, 2010
Farmer• 100 farms
Farmer Group • 13 farmer groups
Processor• One (1) company
Retailer• 19 retail customers
Mariman, Feifi, D., Martini, S., Astuti, R., Suharjito, Hidayat, S. (2010). Added value and performance analyses of edamame soybean supply chain: A case study. Operations and Supply Chain Management, 3 (3), 148‐163. ISSN 1979‐3561 *Case study location is Bogor, Indonesia.
Farmer• Grow• Work together in Farmer Groups
Farmer Group • Pick Up from Farms
• Aggregate • Deliver • Liaison
Processor• Buy from Farmer Groups
• Sort/Grade• Process• Sell to Retailer
Retailer• Place orders with Processor
• Sell B2B• Sell B2C
Supply Chain: ParticipationIndonesian Case Study, 2010
Farmer• Crop failure
• Rejected crop
Farmer Group • Supply• Quality control
• Price Negotiation
Processor• Obligation to farms
• Shortage• Excess• Retail contracts
Retailer• Low risk• Can buy from another processor
Supply Chain: RisksIndonesian Case Study, 2010
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 19
Farmer• Profits divided by farmer groups
Farmer Group • 10‐15%
Processor• 25‐30%• Paid farmer group‐‐one week after receive goods
Retailer• 15‐20%• Paid processor 30 days after receive goods
Supply Chain: Profitability Indonesian Case Study, 2010
Farmer• Improved crop inputs = increased quality & high yield
Farmer Group • Assist farms with crop inputs
• Aggressive contracts
Processor• Offer different products
• Bulk• Package1. Fresh2. Frozen
Retailer• Point of Purchase (POP) displays
• In store cooking demos
Supply Chain: Value AddedIndonesian Case Study, 2010
A Few More Marketing TipsAlmost Done…
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 20
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 23
Help Customers Make Healthy Choices
This picture shows the nutritional balance of fresh tomatoes. Each spoke is a different nutrition category. Dietary fiber is colored green. Protein is blue. Vitamins are purple. Minerals are white. Yellow is saturated fat, cholesterol, and sodium. Tomatoes are high in vitamins and minerals!
Sit Dog Sit Pet sitting Service Customers used to ask me if I take credit
cards, I’d say “No” and they would leave.
BBQ2U Catering
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 24
Smartphone Credit Card Acceptance
https://squareup.com
Smartphone Credit Card Acceptance
http://payments.intuit.com/
Wrap Up
• Marketing is a Strategy• Marketing is like a Pizza (crust, sauce, toppings)• Fail to Plan, Plan to Fail• Practice, Implement, Revise• You are in Control
Always Maintain Hopefulness,
Especially when the Going is Hard.
Norman Vincent Peale
Profitable Greenhouse Production of Local ProduceTheresa Nartea, Virginia Cooperative Extension
Title: Write Your Own Marketing PlanAuthor: Theresa J. Nartea, [email protected]
Purpose: To engage small farms to write out their own marketing plan 25