Thank you to our equipment sponsor: Planning for BYOD and CYOD in Future UCC Infrastructure Justin Bondi Pexip
Thank you to our equipment sponsor:
Planning for BYOD and CYOD in Future UCC Infrastructure
Justin BondiPexip
Copyright 2016 by InfoComm International®
Justin BondiDirector of Service Provider Architectures
Justin's fifteen year career in the collaboration and videoconferencing industry has straddled both sides of the fence: as a user, managing an enterprise videoconferencing and webcasting / streaming architecture for a Big10 university, and as a Solution Architect for Codian, Tandberg, Cisco, and now Pexip.
But whatever the venue, his goal always remains the same - make sure the end-user has a good experience the first time, regardless of the tool they are using. All design and product decisions must support that end.
Twitter: @Justin_BondiEmail: [email protected]
Video: pexipdemo.com/justin
Thank you to our equipment sponsor:
Where things sit…
Copyright 2016 by InfoComm International®
71% of millennial employees show preference for video over audio conferences
Sources: PwC, NextGen Global Generation Study; American Community Survey, UC Census Bureau by globalworkplaceanalytics.com
71%
55% of managers have seen increased demand for videoconferencing
55%
More than 60% of collaboration is done with employees and partners outside the office
60%
Employees in Fortune 1000 companies are not at their desk 50-60% of their time
50-60%
Our attitude towards work is changing
Copyright 2016 by InfoComm International®
1500%
200%
By 2019, WebRTC will be utilized for 15% of enterprise voice and video communication, up from less than 1% today.
Between 2015 and 2019, the rate at which organizations will deploy cloud telephony will nearly double, from about 10% to almost 20%.
300%By 2020, over 90% of enterprise voice calls in the digital workplace will originate from collaboration applications, up from less than 30% today.
By 2019, group videoconferencing usage volumes enterprise-wide will increase 400% over current levels, driven by commodity endpoints and cloud-based services.
400%
Source: Predicts 2016: UCC Will Thrive With Web Standards, Commodity and Cloud, Gartner Group
What Gartner thinks
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Personal devices Billions
Lower costPersonal devices
Huge volume
Huddle rooms
Large meetingrooms
Boardrooms
Immersive suites
10Mrooms
30-50Mrooms
Higher costMore integrationLower volume
100%Video systems purchased for huddle rooms are expected to account for 20 percent of the market in 2016, up from 10% in 2015.
45MLess than 15% of huddle rooms are already equipped with video conferencing equipment, leaving an estimated 25-45M rooms opportunity.
Sources: Wainhouse Research, Nemertes Research, Pexip
Collaboration – Where does it live?
Copyright 2016 by InfoComm International®
Source: Deloitte
Americans alone check their mobile devices 8 billion times per day.
• People bringing or choosing their own device is happening now
• Familiar and personal devices lead to more interactivity and more media consumption
BYOD / CYOD is the new normal
Copyright 2016 by InfoComm International®
Are you going to provide everyone with BYOD/CYOD visual collaboration?
Copyright 2016 by InfoComm International®
Or are you going to deny it to them?
Copyright 2016 by InfoComm International®
The decision may have already been made
Ignoring the support of collaboration across personal tools is going to impact your organization’s competitive advantage – and your bottom line.
Do you have partners? Customers? Patients? Students? If so, can you even begin to control what tool they use?
Thank you to our equipment sponsor:
Building the Foundation
Copyright 2016 by InfoComm International®
Interoperability
Flexibility
Scalability
Copyright 2016 by InfoComm International®
Interoperability
We are living in a multi-vendor world, whether we
like it or not
Copyright 2016 by InfoComm International®
InteroperabilityTruly adopting BYOD / CYOC implies that you are going to let the user’s chosen tool do what it does best – that means Native Functionality:
Copyright 2016 by InfoComm International®
InteroperabilityTruly adopting BYOD / CYOC implies that you are going to let the user’s chosen tool do what it does best – that means Native Functionality:
Voice & Video
Copyright 2016 by InfoComm International®
InteroperabilityTruly adopting BYOD / CYOC implies that you are going to let the user’s chosen tool do what it does best – that means Native Functionality:
Voice & VideoContent Sharing
Copyright 2016 by InfoComm International®
InteroperabilityTruly adopting BYOD / CYOC implies that you are going to let the user’s chosen tool do what it does best – that means Native Functionality:
Voice & VideoContent Sharing
Scheduling and/or Ad-hoc
Copyright 2016 by InfoComm International®
Copyright 2016 by InfoComm International®
InteroperabilityTruly adopting BYOD / CYOC implies that you are going to let the user’s chosen tool do what it does best – that means Native Functionality:
Voice & VideoContent Sharing
Scheduling and/or Ad-hoc
Joining
Copyright 2016 by InfoComm International®
InteroperabilityTruly adopting BYOD / CYOC implies that you are going to let the user’s chosen tool do what it does best – that means Native Functionality:
Voice & VideoContent Sharing
Scheduling and/or Ad-hoc
JoiningChat
Copyright 2016 by InfoComm International®
Solution
The tools won’t solve it for you – let the infrastructure take care of it.
Copyright 2016 by InfoComm International®
Solution
The tools won’t solve it for you – let the infrastructure take care of it.
Choose a platform or service that stresses interoperability as a core developmental strategy.
Copyright 2016 by InfoComm International®
Scalability
Copyright 2016 by InfoComm International®
Scalability
Personal devices Billions
Lower costPersonal devices
Huge volume
Huddle rooms
Large meetingrooms
Boardrooms
Immersive suites
10Mrooms
30-50Mrooms
Higher costMore integrationLower volume Hundreds or
thousands of rooms…
to hundreds OF thousands of users
Copyright 2016 by InfoComm International®
Scalability
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Scalability
Capacity
Copyright 2016 by InfoComm International®
Where to host the capacity Transcoding video streams requires "CPU"
capacity The big question is very often:
– On-prem• How much capacity do you need?
– Cloud • What flavor of cloud?
– Or a combination• Is that even possible?
Copyright 2016 by InfoComm International®
Where to host the capacity On-prem – deployed on internal servers
– VMware/HyperV/Xen/KVM On-prem installation deployed purely on IaaS
– Azure/Amazon Hybrid Cloud
– A combination of the above Private cloud
– Dedicated at external provider Public cloud
– Shared at external provider
Copyright 2016 by InfoComm International®
Enterprise
Dedicated on-premOn internal servers (VMware/HyperV/Xen/KVM)
All media transcoding handled on the enterprise MPLS network
Allows for regional deployment on customer regional data centers
Best quality, managed by enterprise or outsourced mgmt
Optimal for security and flexibility
Some vendors support integration with Skype Conferences on AV-MCU
VC endpoint on VC infrastructure
Surface Hub
VC/Skype GatewayOn prem
Copyright 2016 by InfoComm International®
Enterprise
Dedicated installationPurely on IaaS cloud (i.e. Azure/Amazon)
Media not on local network, requires good connectivity to IaaS provider
• Azure Express Route• AWS Direct Connect
Allows for regional deployment on IaaS provider regional data centers
Same as on-prem for security/flexibility and Skype Conferences on AV-MCU
Potentially high cost with dedicated capacity VMs always on + bandwidth
VC endpoint on VC infrastructure
Surface Hub
IaaS provider
VC/Skype Gateway
VPN
Copyright 2016 by InfoComm International®
Enterprise
Dedicated installationHybrid Cloud – combo of onprem and IaaS
On-prem capacity for everyday use (i.e. Vmware/HyperV/Xen/KVM)
Burst to IaaS providers when needed (i.e. Azure/Amazon)
Optimal media path for most calls
Efficient cost spending, and risk reduction with overflow to cloud
VC endpoint on VC infrastructure
Surface Hub
IaaS provider
VC/Skype Gateway
VPN
VC/Skype GatewayOn prem
Copyright 2016 by InfoComm International®
Enterprise
Private cloud Media handled at provider or
on enterprise network (assuming network interconnect)
Good for security and flexibility Shared management and
possibly transcoding, with some dedicated capacity
Can allow for Skype Conferences on AV-MCU with dedicated integrations VC endpoint on VC
infrastructureSurface Hub
Private Cloud provider
Curstomer dedicated
VPN
SP Shared capacity
Copyright 2016 by InfoComm International®
Enterprise
Public cloud Shared resources, often at a
lower cost, typically VMRs Less flexibility, normally no
or limited gateway offering URI addressing often uses
cloud providers domain name
VC endpoint on VC infrastructure
Surface Hub
Public Cloud provider
SP Shared capacity
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Scalability
Capacity Resilience
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Resilience: How is failover handled?
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Resilience: How is failover handled?
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Resilience: How is failover handled?
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Resilience: Locally and Globally?
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Scalability
Capacity EfficiencyResilience
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Distribution = Efficiency on the Network
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On-premises or private cloud enterprise deployment
On-demand capacity in IaaS Cloud
1. Monitor load in on-prem deployment2. Create new resources in cloud3. Discover these new resources4. Connect the next call5. Done
Bursting = Efficiency in Cost
Copyright 2016 by InfoComm International®
Solution
Ask the hard question: Will I be able to deny access to anyone? If not, can I support every possible user?
Copyright 2016 by InfoComm International®
Solution
Ask the hard question: Will I be able to deny access to anyone? If not, can I support every possible user?
Choose a platform or service that is truly designed for efficient and resilient scale – and ask for proof.
Copyright 2016 by InfoComm International®
Change is inevitable – both in your world, and the world at large
Flexibility
Copyright 2016 by InfoComm International®
Flexibility =Interoperability +
Flexibility
Copyright 2016 by InfoComm International®
Flexibility =Interoperability +
Environment
Flexibility
Copyright 2016 by InfoComm International®
Flexibility =Interoperability + Environment +
Flexibility
Copyright 2016 by InfoComm International®
Flexibility =Interoperability + Environment +
Flexibility
Technology
Copyright 2016 by InfoComm International®
Flexibility =Interoperability + Environment +
Flexibility
Technology
Copyright 2016 by InfoComm International®
Flexibility =Interoperability + Environment +
Flexibility
Technology ?
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Flexibility =Interoperability + Environment + Technology +
Flexibility
Copyright 2016 by InfoComm International®
Flexibility =Interoperability + Environment + Technology +
Flexibility
Mission
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Flexibility
Does my UC & BYOD strategy support my organization’s…
Core Business?
Copyright 2016 by InfoComm International®
Flexibility
Does my UC & BYOD strategy support my organization’s…
Core Business?Special Applications?
Copyright 2016 by InfoComm International®
Flexibility
Does my UC & BYOD strategy support my organization’s…
Core Business?Special Applications?Financial Health?
Copyright 2016 by InfoComm International®
Flexibility
Does my UC & BYOD strategy support my organization’s…
Core Business?Special Applications?Financial Health?Brand?
Copyright 2016 by InfoComm International®
Solution
Do the math: interop + environment + technology + mission = flexibility
Make sure your platform has the ability to adapt to both your world and the world at large – the less you have to change to suit your solution, the better.
Thank you to our equipment sponsor:
Thanks!