Extraordinary at Any Size: Tips for Keeping Your Library Relevant and Your Community Engaged for Every Size Library #librariestransform
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Extraordinary at Any Size:
Tips for Keeping Your Library Relevant and Your Community
Engaged for Every Size Library
#librariestransform
● Background ○Initiative
○Tools
● Library System/Project Introductions ○San Jose Public Library
○Los Angeles Public Library
○Spokane County Library District
● Panel Discussion
● Q&A
Today’s Agenda
• Libraries Transforming Communities
• Harwood Institute for Public Innovation
• Team-based community engagement initiative
• Librarians as public innovators
Background
Core Principles of Method
• Pebble Theory of Change
• Outward vs. inward
• Focus on aspirations vs. deficits or needs
• Stewards of knowledge
• Tailoring action to community
capacity
• Iterative
Step One: Go Outside!
Core Activities of Method
Unusual Suspects
Minority populations.
Politically disenfranchised.
Non-library users.
Step Two: Ask Different Questions
Core Activities of Method
Step Three: Aggregate, Digest, Share Data
Core Activities of Method
Step Four: Develop Plan of Action
Core Activities of Method
Step Five: Take Action With The Community!
Core Activities of Method
Step Six: Rinse and Repeat
Core Activities of Method
● Branch approach
● Narrative limited to a single community
● Community Aspirations:
○ Cleaner community
○ Traffic safety
○ Safer community
○ More enrichment opportunities for
children
Community Conversation
Seven Trees Neighborhood Association
Re-established February 20, 2015
Community Clean-Up Day
Seven Trees Neighborhood Association
Being Honored by the City of San Jose
● Pilot at Van Nuys Branch
● Developed a single community narrative
● Community Aspirations:
○ Neighborly community
○ Clean and useful public spaces
○ Improve reputation in city
○ Bridge communication among
community members
Van Nuys Branch Library
Notes from Van Nuys
Neighborhood Council
North Star
Posted at Van Nuys Lobby
Note Taking - Community
Conversation Meeting
Notes from Van Nuys
Teen Group
● District wide approach
● Narratives for each library and the
District
● Community Aspirations:
○ Caring and supportive community
○ Vibrant economy
○ Opportunities for youth
○ Quality education system
○ Cultural and recreational opportunities
for all ages
○ Safe and diverse neighborhoods where
people know and talk to one another
Book a Librarian
Cardboard Drive In Movie
Christmas Bureau
Health Insurance Navigators
World Record HopscotchCoffee Shop Programs
Community Center Programs
Christmas Bureau
Rainbow Festival
Book a Librarian
Successes
What were your successes
implementing Harwood practices?
How did you approach creating staff buy-in?
Buy-In
Training
How did you train staff in the Harwood practice?
Challenges
What challenges did you face
implementing the Harwood practice?
Crafting Your Pitch
What are your tips for writing the
perfect elevator pitch?
Get Started Monday!
www.ala.org/ltc
Contact Information
Los Angeles Public Library (LAPL)
www.ala.org/LTC
San Jose Public Library (SJPL)
Spokane County Library District (SCLD)
Madeleine Ildefonso
Branch Manager
Wilshire Branch
323-957-4550
Aileen Luppert
Managing Librarian
Spokane Valley Library
509-893-8416
Kelly Tyler
Manager, Adult Literacy
213-228-7546
Kim Nguyen
Branch Manager
Seven Trees Community
Branch Library
408-808-3056
Randall Studstill
Librarian
Village Square Branch Library
408-808-3030
Michelle Amores
Acting Division Manager
408-808-3030
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