PiT 29 October 2014 Presentation - Seqwater

Partners In Technology

Partners in Technology (PiT) - 29 October 2014

Shaun Nesbitt

Seqwater

Who we are• Our Seqwater established

1 January 2013

• $10.8 billion in assets• Supplies water to more

than three million people and 1200 irrigators

• Flood mitigation – one of the largest flood mitigation dams in the country in Wivenhoe

Who we areRecreation – we manage the most open and developed drinking water catchments in the country, visited by more than 2.5 million people annually

We are one of Australia’s largest and most diverse water authorities

Our major assets

• 26 dams• 51 weirs• 14 bores and aquifers• 37 water treatment plants• 22 bulk water pump stations• 35 bulk water reservoirs• 600km bulk water supply

pipeline network• Western Corridor

Recycled Water Scheme• Gold Coast Desalination Plant

Our Responsible Ministers

The Hon. Mark McArdle MPMinister for Energy and Water Supply

The Hon. Tim Nicholls MPTreasurer and

Minister for Trade

Our structureChief Executive

Officer

Water Supply Strategy & Policy

Asset Portfolio Development &

Delivery

Operations – Catchment & Raw

Water

Operations – Treated Water

Service, People & Technology Finance

Office of the CEOExecutive Assistant

Manager, External Relations General Counsel and Company Secretary

LegalBoard Administration

• Water Supply Strategy

• Asset Portfolio Planning

• Asset Investment Governance

• Water Supply Policy• Regulatory (incl

Economic)• Research, Science

and Technology• Catchment Strategy

• Asset Portfolio Development

• Business case and options analysis

• Asset Investment Management

• Asset Delivery• Engineering Design,

Standards and Systems

• Asset Management Maintenance Planning

• Water Quality• Environment

• Dam Operations• Flood Manual

Development• Dam Safety• Interface with Dam

Safety Regulator• Analysis &

assessment of dam storages

• Recreation Management

• Catchment Operations

• Strategy• Governance• Risk and

compliance• Brand

Management• Community and

stakeholder engagement Human Resource Management

• Safety Strategy & Policy

• Safety Management System

• ICT/IS• Business

Improvement

• Network Management

• Water Treatment Operations

• Network Operations

• Corrective maintenance and inspections

• Network Operations

• Incident Management

• Finance• Strategic

Procurement• Fleet• Property

Management• Treasury

Management• Financial Modelling

Our strategic direction

• Our vision Healthy communities. Prosperous region.

• Our purposePartnering to enhance the productivity of the region’s water supply assets by delivering safe, secure water and catchment services as required by customers and communities.

Our challenge

• Our customers are the SEQ community

• The affordability of water is an increasingly significant issue for our customers and we must make water more affordable

• We must deliver a safe, secure and reliable water supply at the least cost to our customers

Relocation to ICON Ipswich• In October 2013, announced

relocation of staff from Brisbane CBD and Karalee to Ipswich

• 340 staff moved in planned stages between January and July 2014

• The move consolidated employees in one building, strengthened our regional presence and supported a whole of government strategy for the building

Relocation to ICON Ipswich

• Network reconfiguration allowing the reuse of network assets

• Move simplified by having remote data centres• Achieved in a 5 week period

• 380 users• Desktops• Printers/MFDs

• Building fit-out including Audio Visual

ICT Merger and Consolidation Project - New Corporate Domain

• The ICT Merger activities have been underway since September 2012.• Project activities included re-engineering parts of the ICT infrastructure and

combining data and applications across the business– Five data centres across three organisations with servers and IT equipment– 100+ Business applications including CIS, SAP etc.– Three desktop operating environments including email, word and excel etc.– Multiple repositories of information – TRIM, Filenet, G drive, etc.

• The achievements to date have been – Provided staff with a new single corporate Windows 7 and Microsoft Office 2010

environment, to allow collaboration on a single desktop/email platform and access to the same information stores and applications

– Provided cost savings to the business by reducing the amount of ICT equipment, applications and complexity

– Established an ICT capability fit for the expanded Seqwater business.

ICT Strategy connection

The role of ICT in Seqwater

Governance & ICT risk

Business analysis

ICT program management

Process improvement

Information management

Information assurance

Infrastructure & integration

Vendor management

Application owner

Technology platforms

Collaboration

Data technology

Information architecture Technology architecture

Create Manage DisposeInformation Lifecycle Management

ICT responsibility

Enterprise Business ArchitectureModels integration of

business and IT capabilities across an enterprise

Aligns business initiatives to values and priorities of an

organisation

Promotes IT investments to support business strategies

Subject matter expert

Content ownerContent

accountabilityApplication super user

Business responsibility

ICT Function

Transforming our Support Functions

• Water Quality • Environmental Monitoring• Control Systems• Water usage and demand • Whole of Business Innovation• Business Process Improvement

ICT Guiding Principles

ICT Challenges

• Moves to as-a-service, consider options – Contestability of ICT services

• Correct balance between process, innovation and delivery

• The right projects, and priorities• Ensuring the value of initiatives • Planning and workforce management• Information Management• Role of ICT.

Initiatives for FY14/15Strong

leadership

Information Enabled

Operational Efficiency

Customer Connected

ICT StrategyEnterprise

ArchitectureG20 security assessment

ICT Governance

ICT Policies and Risk

Business Intelligence

Electronic Document and

Records Management

Corporate Information

System

Control domain to support

Monitoring and Control

Systems

Workflow

Technical Rationalisation

Asset lifecycling

Service Catalogue, total cost of

ownership and contestability

Resilience (disaster recovery, business

continuity) and Performance

Capacity Planning

Mobility Program

Desktop and Standard Operating

Environment

Organisational Incident and

Risk Management

CRMEmergency

Control Centre Control Room

How we source and engage

• A Government Entity established under the water restructuring act 2007

• Governed by the Queensland Procurement Policy and our internal Policies and Procedures

• Engage using the GITC framework with accredited suppliers

• Open market opportunities are published on Qtenders website

• Undertake Early Market Engagement

Ideas and Innovation

Shaun [email protected]

Brent PhillipsICT Sourcing and Contracts

[email protected]

Don’t just send a company capability statement, think about our business, our diversity of work, our challenges.

Q&A PANELPartners in Technology (PiT) February 2014

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Copyright © The State of Queensland (Department of Science, Information Technology, Innovation and the Arts) 2013The presenter is the author and that the State of Queensland is copyright owner and/or has the right to licence the content.