PinpointBPS and LTS summary

LEARNIN

G AND DEVELOPMENT

MEASURE

UNDE

RSTA

ND

IMPROVE

REALISE

HELP

PRED

ICT

CONSULTING PinpointBPS

BUSINESSINTELLIGENCE

PERFORMANCEUNDERSTANDING

PERFORMANCEIMPROVEMENT

STRATEGY

PERFORMANCEREALISATION

GUIDE

LTS is a business advisory and performance improvement ally. Our business is built on fi ve key principles, specifi cally designed to deliver exceptional value and return.

In short, these principles can be described as:

GUIDE

PREDICT

HELP

EMPOWER

MEASURE2

3

4

5

1

THE NEXT EVOLUTION INPERFORMANCE IMPROVEMENTwww.LTSconsulting.com

Our RADAR Strategy™ methodology disrupts blue sky thinking. It is an adaptive and responsive approach for making your strategy real, by focusing on your horizon where market opportunity meets organisational capability.

Our business intelligence realises the value of your data assets by engaging with your organisation and enabling your data. We start delivering your strategy today.

PinpointBPS® is a technology-enabled consulting service and the next generation in performance improvement. It accurately quantifi es the impact of change to ensure that you realise your full potential. We make the results and learning sustainable by giving you access to our global knowledge community.

LTS’ OneTeam business advisors help you create value by being responsive and agile and investing in you as a customer. For us, value lies in delivery.

The LTS Institute for Human Potential empowers our people and your people to maximise their human potential. We achieve this through targeted training. We then off er coaching and mentoring to support the learning process and to ensure sustainability.

Chris Fourie | +44 7719 552 715 [email protected]

Frank Oliyide | +44 788 753 [email protected]

ACCURACY. CERTAINTY. CONFIDENCE. RESULTS.

Results

Certainty

Industry

ExternalBenchmarking

Time Interval

Internal BenchmarkingGeneric

Model

Quantify Impactof Change

Model Change

IdentifyChange Levers

RedesignProcess

Select Change

• Demand• Automation• Operating Hours

• Skills• Capacity• Workflow

Analyse

• Root Cause Analysis• Base Line

Update Custom Model

Implement

Measure

CustomModel

PERFORMANCEIMPROVEMENT /

RE - ENGINEERING

StandardKPI Report

Accuracy

Con�dence

Select Area of Study

Report Impactof Change

CHANGEIMPACT ASSESMENT

Identify Processfor Redesign

• Haematology• Blood sciences• Bacteriology• Anatomical

• Genetics• Molecular• Tuberculosis

UNDERSTANDING YOUR NEEDS

Our PinpointBPS® modelling and performance prediction service (www.pinpointbps.com) combines dynamic modelling techniques with our extensive laboratory experience to deliver a state-of-the-art performance improvement service. PinpointBPS® is competitively priced and designed for rapid development to ensure you achieve better results, quicker.

Using PinpointBPS®, we realise a signifi cant return on investment while minimising the time delay normally associated with process modelling and analysis.

To deliver the outputs required, we follow these process steps:• Model development and validation: We map all existing processes across all laboratories, including collection, demand and production data. On completion, your current performance statistics will be used to validate all models and provide you with the confi dence that future state models will provide an accurate result.• Scenario defi nition: We work with you to understand the various service confi guration options and, based on our own knowledge of pathology services, also advise on potential alternatives that might deliver value. Models will then be adjusted to account for changes in demand and/or capacity before being run to provide detailed performance predictions.• Consulting support: Depending on your needs, we can also support in the fi nancial, infrastructure and change management aspects of the project. • Performance tracking: Throughout the service contract, we willl update the PinpointBPS® models and advise on the impact of expected changes, as well as actual vs. target performance. This ensures that the value of change is realised in the shortest possible time.• Knowledge transfer: We are dedicated to empowering our clients. We empower your internal experts to use the tools to make better decisions and continuously improve performance. Learning will be delivered through our dedicated training team throughout the support phase of the project.

SERVICE VALUE

In addition to the advantages already highlighted above, we have worked with clients to identify a number of value-added applications of the PinpointBPS® service.

USE PINPOINTBPS TO:

• Understand the true capacity of the entire system, not just its parts;• Compare the diff erences between similar technologies;• Compare the performance and value of diff erent technologies;• Increase accuracy when tendering for future contracts;• Establish a performance target and set expectations prior to go-live;• Track improvement through integration with BI;• Assess the impact of increasing volumes on capacity, TAT & risk;• Break the reliance on suppliers to defi ne capacity and prescribe process;• Base fi nancial feasibilities on total cost of ownership;• Minimise risk associated with testing and optimisation of new protocols and methods;• Create detailed, up-to-date process maps; and• Train your internal staff to interact with the modelling team.

CONTACT DETAILS

Francisco Munoz | +44 780 970 [email protected]