ICFAI Business School, Pune Business Research Method Project Consumption Pattern of Pickles 1 | Page
ICFAI Business School, Pune
Business Research Method ProjectConsumption Pattern of Pickles
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Submitted To: Submitted By: Prof .Ashwini Sovani Prof.Abhilash Pradhan Saurabh Jain Sneha Khemka Samarth Chopra Shahid Hassan
ACKNOWLEDGEMENT
“Consumption Pattern of Pickles in India” is one of the specific project to be worked on,
as such it covers not only the marketing & promotional aspects of pickle industry in India
but its outstanding effect on consumer perception & buying behavior. I am very thankful
to our respectful faculty Prof. ASHWINI SOVANI for assigning a project, which is not
only distinct but also covering diverse aspects which are affecting the promotional policy
of any store or company. Going through this project was one of the wonderful
experiences as such it has overall enhanced my knowledge about the relevant area &
its diverse aspects. Also throughout this project several outstanding individuals were
integrally involved and had given there substantial contribution, for which I am very
thankful to them for giving their precious time in completing this major project.
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TABLE OF CONTENTS
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Sr. No Particulars PageNo1 Executive Summary 42 Introduction 5
3 Problem Statement 6
4 Research Objective 65 Limitations of the Study 66 Sampling Design 77 Research Design 78 Methodology 89 Data Collection 1010 Data Coding Sheet 1011 Data Analysis Plan 1212 Findings and Data Analysis 1313 Recommendations 2014 Field Findings 2115 Conclusion 2116 Questionnaire 2217 Bibilography 24
EXECUTIVE SUMMARY
This project is done to know the consumption pattern of pickles in India. So also, what are the preferences in buying the pickles? Both coupled yielded reasons for current level of satisfaction. There was insufficient secondary data due to which primary data was collected. This project was conducted within the geographical region of Aundh, Baner, Deccan, F.C. Road with a sample of 150 respondents.
The data collected was analyzed through MS Excel. Different tools in MS Excel were used like graphs, pie charts and formulae.
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INTRODUCTION
Call it Pickles, Achar or Chutney, it is one of the crucial groups of food in Indian cuisine. Pickle is a big group of food which differ with respect to its flavor, usage, textures, and/or ingredients. Pickles are really different than anything western cuisine has to offer. They may act as relish, sauce, dressing, appetizer or condiments. Pickle is considered an essential part of not only Indian meal but also any other South Asian meal. Pickles are one of the traditional recipes so there are thousands of varieties of pickle. Usually an ethnic group or family has its own traditional variety of pickles. Nowadays many variety pickles are available commercially in both inside and outside of India.
Usually pickle is marinated and eaten in small amounts to add flavor to meal. It can both be fresh or aged. Pickles can be eaten with everything from rice to burger. Range of ingredient needed to make Pickles differ widely. One variety of classic pickles can be made with two or three ingredients while another might take twenty. Similarly, effort and time to make pickles also varies. Some can be made within few minutes while some might take hours and even months to age. A report by Punjab Agricultural University (PAU) stated that during the year 2000-01, total production of pickles was 13645.16 metric tonnes and in 2002-03 the country earned Rs 154.16 lakh through exports. The exports could be doubled if provided efforts were made to organise the pickle industry.
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PROBLEM STATEMENT
Are consumers satisfied with the quality and the variety of the pickles available in the market?
Do consumers check for various quality checks before buying the pickles.
To check the consumption pattern of the customers.
OBJECTIVE OF THE STUDY
To find out consumption and buying behavior of pickles amongst consumers.
To find out the preferences of consumers for pickles among the various available alternatives.
To measure satisfaction level of consumers for various kinds of pickle.
LIMITATIONS OF THE STUDY
The research is confined to the sample of 150 respondents, which certainly
does not represent the whole population of Pune.
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The respondents were approached by researcher in their convenience of.
The respondents included those who have consumed pickles irrespective of
frequency of usage.
Respondents might be biased at times.
Time limitations were there.
SAMPLING DESIGN
The sample was selected from the restricted area Aundh, Baner, Deccan and
F.C. Road. It was a non-probability based sampling based on convenience. The
sample size was limited to 150 respondents because of limited available time.
Research design:
Research design is purely and simply the framework plans for study that guides the collection and analysis of data. There are three major types of research design, i.e., exploratory research design, descriptive research design and experimental research design.
Primary Research :
This research is conducted in two phases. In the first phase the report is based on the results of a wide survey, that is, personal interview with the aid of printed questionnaires.
Secondary Research :
The second phase of Research is conducted by Secondary Research using Google and other Databases. Descriptive research:
Analyze the data, which was collected.
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METHODOLOGY
There are different methodologies in a research study. These are the following steps we will follow-
1 ) Target population :
The target population for the study of “Consumption pattern of Pickles” is - Consumers, from different economical & demographical background, who are using pickles.
2) Geographical coverage :
PUNE
a) Aundhb) Banerc) Deccand) F.C Road
3) Sampling :
Sample unit:
Consumers using pickles
Sample plan:
The selection of the samples is done following the two sampling techniques, which are:
- Simple random sampling - Convenience sampling
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Sample size : -
Information is collected from a sample size of 150 customers (From Pune) respondents which included only females.
4) Demographics of Sample
Gender In the total sample size of 150 we will consider 150 females because pickles are purchased by housewives only.
5) Age Copy the charts of age, educational background and annual income and also the place to shop pickles,
6) Contact method: a) Structured questionnaire separate for each respondent.b) Personal interviews
c) Telephonic interviews.
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150
MALESFEMALES
DATA COLLECTION
Data was collected through secondary as well as primary sources. Secondary sources
included articles on jeans from internet, books, and journals. Primary data was obtained
through self-administered questionnaires. 150 respondents who consumed pickles were
interviewed based on non-probabilistic convenience based sampling.
DATA CODING SHEET
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Ques Description Var. Scale Value Labels2 To know the type of pickles
preferredNominal 1) Ready-made
2) Home-made
3 To know the kind of pickles liked
Nominal 1) Mango2) Mix3) Lemon4) Chilly5) Others
4 Company preferred. Nominal a) Mothers Receipeb) Pravinc) Priyad) K-Pra
5 To know about the quantity being bought
Nominal 1) 100gms2) 200gms3) 250gms4) 500gms
6 To know about the number of bottles consumed.
Nominal 1) 12) 23) 34) More than 3
7 To know about the food items pickles is consumed with
Interval 1) Chapati2) Nan3) Rice4) Bread5) Others
8 Consistency with which pickles is consumed
Nominal 1) Habituated2) Frequent3) Rarely4) Never
9 Preference with regard to nutrition and taste
Graphic rating scale
1) Extremely important 52) Really important 43) Really unimportant 34) Somewhat important 25) Somewhat unimportant 1
10 To find whether the consumers check for various certifications
Nominal 1) Always2) Sometimes3) Never
11 To check the satisfaction level with the pickles consumed
Nominal 1) Highly satisfied-52) Fairly satisfied- 43) Satisfied- 34) Somewhat satisfied- 25) Highly unsatisfied- 1
12 To find out if the consumers look for expiry date
Nominal 1)Always2)Sometimes3)Never
13 General comments on perception about pickles
Open ended
DATA ANALYSIS PLAN
To know the frequency of consuming pickles
To know how many types of pickle a consumer eat
To know rank of Mother’s recipie
To know rank of K-pra
To know rank of Priya
To know rank of Pravin
To know the post purchase satisfaction
To know the quantity consumed of pickles
To know if consumer looks for Quality checks certifications
To know food items with which pickles are consumed
To know the order of preference of various factors while buying pickles like
packaging, price, brand, certification, oil content.
To know how many consumers check manufacturing and expiry date
Satisfaction from the taste of pickle
Satisfaction from nutritional value
Satisfaction of price with quality
Satisfaction from flavors of pickle
Respondent’s perception about pickles
Income group of respondents
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Gender of respondent
Age of respondent
FINDINGS AND DATA ANALYSIS
Q 1.
Consumption of PicklesNumber Percentage
Yes 149 99.3No 1 0.7
Q 1. YES NO0
50
100
150
200
250
149
1
99.3
7
PercentageNumber
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OUR ANALYSIS- Almost all of the housewives use and buy pickles for their home except 1 of them out of 150 respondents. That means pickles are universally eaten in Pune region.Q 2.
Type of PickleNumber Percentage
Home made 62 41.33Ready made 88 58.67
Q 2.Ready Made
Home Made
0102030405060708090
Number
Percentage
NumberPercentage
OUR ANALYSIS- Almost 59% of the people prefer homemade pickle rather than buying from outside because they can vary various parameters according to their taste and preferances. Whereas apprx. 41% people prefer readymade pickles due to their busy life.Q 3.
Kind of PickleNumber Percentage
Mango 49.5 33Mix 31.2 20.8
Lemon 40 26.67Chilly 17.6 11.73
Others 11.5 7.67
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49.5
31.240
17.6 11.5
Number
MangoMixLemonChillyOthers
OUR ANALYSIS- One- third of population like mango pickles whereas next popular variety among pickles is Lemon followed by Mix pickles and chilly pickles. A meager 7 % share is of other kinds of pickle like chunda, carrot, imli, fish, chiken etc.Q 4.
CompanyNumber Percentage
Mother’s Recipie 33 53.22Pravin 14 22.58Priya 10 16.23K-Pra 5 8.06
Q 4.
Mother's Recipie
Pravin
Priya
K-Pra
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
33
14
10
5
53.22
22.58
16.23
8.06
NumberPercentage
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OUR ANALYSIS- Among the various players in the pickle market, national leader Mother’s Recipie covers more than half portion of the entire market whereas local players like Praveen is in second position with 22% share followed by Priya and K- Pra.
Q 5
PackagingNumber Percentage
100 gms 10 16.13200 gms 17 27.4250 gms 24 9.67500 gms 12 9.67
10
17
24
12
16.13
27.4
38.7
19.35
100 gms200 gms250 gms500 gms
OUR ANALYSIS- People prefer buying 250 gms pack the most because they are economical and quantity is also optimum. Next preferred packing is 200 gms, then 500 gms and in the end 100 gms. The reason for 100gms being least preferred is that because normally a family contains 3-4 members and hence 100 gms isn’t sufficient for them.
Q 6.
No. of BottlesNumber Percentage
1 32 51.672 17 27.413 6 9.67
More than 3 6 9.67
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Q 6. 1 2 3 more than 30
10
20
30
40
50
60
NumberPercentage
OUR ANALYSIS- More than half of the sample buy one bottle of pickle at time because of economy factor and also 1 bottle is handy and easy to store. People prefer 2 bottles next, then very less number of percentage is shared equally by 3 or more than 3 bottles.
Q 7.
Complimentary food Items with PicklesNumber Percentage
Chapati 56.15 37.43Nan 23.84 15.89Rice 48.46 32.1
Bread 16.92 11.28Others 4.61 3.07
Chapati
Nan
RiceBread
Others
0
50
100
NumberPercentage
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OUR ANALYSIS- The graph clearly indicates that pickles are most commonly eaten along with chapattis because chapattis constitute an important part of meal in India followed closely by Rice, Nan, and bread. Rest of the food items with which pickles are consumed are khichdi etc.
Q 8. Frequency of taking Pickles
Habituated Frequent Rarely NeverMango 52 49 21 8Mixed 12 55 49 15Lemon 10 26 65 21Chilly 12 23 47 45Others 10 6 28 78
1- Habituated2- Frequent3- Rarely4- Never
Q 10.
Quality CertificationNumber Percentage
Always 33 53.22Sometime 23 37.09
Never 6 9.67
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0.5 1 1.5 2 2.5 3 3.5 4 4.50
10
20
30
40
50
60
70
80
90
MangoMixedLemonChillyOthers
Q 10.
Always
Sometimes
Never
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
33
23
6
53.22
37.09
9.67
NumberPercentage
OUR ANALYSIS- Since awareness and education among people is increasing day by day, more than people half of the people really check for certification from the various food quality organizations like FPO, FPA, ISO etc.
Q 12.
Check for Manufacturing and Expiry DateNumber Percentage
Always 39 62.9Sometime 15 24.19
Never 8 12.9
39
15
8
Number
AlwaysSometimesNever
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OUR ANALYSIS- Since now a days people have become health conscious, they check the manufacturing date and expiry date of pickles to avoid food poisoning, diarrhea etc. Less than one- fourth of the sample look for these dates sometimes only whereas very few people are there who doesn’t bother to check these dates due to lack of any bad experience in past times.
RECOMMENDATIONS
From the above findings and analysis, following recommendations could be drawn:
Pickle companies should more aggressively tap the Mango pickle and Lemon
pickle segment. The reason for the same is that mango pickle is preferred the
most by 33% of the people and people have become habituated and the second
most preferred pickle is Lemon by 26% respondents which is consumed
frequently by people.
Packaging of 250 gms should be produced by the companies as it contains
optimum quantity which is sufficient for a nuclear family of 3-4 people.
As consumers are educated and well aware now a days, they are very health
conscious and hence nutritional value, manufacturing and expiry date should be
mentioned on the packaging very clearly.
Companies should aggressively advertise coupled with effective sales
promotions for improving customer recall and brand image.
Since Pickles are majorly available in local retail shops, departmental stores and
factory outlets, reaching the customer is easy. Hence differentiation in product is
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necessary by providing say more varieties like Chunda, Carrot, Imli, Non-veg
pickles etc so that more and more customers can be attracted.
Good packaging, proper oil content, certification from food agencies etc. should
be maintained to give customers a home -made taste and push him to buy from
market rather than making at home.
FIELD FINDINGS
1) Most of the people aren’t interested in filling the questionnaire.2) Especially housewives showed little interest because they misunderstood us as
salesperson.3) Response from working women was comparatively good.4) Since most of the women aged 40 and above are less educated hence
sometimes we had to translate the questionnaire for them.5) Ladies usually don’t prefer giving their contact no.6) Some housewives don’t give their surnames also.
CONCLUSION
In our survey we found that pickle consumption is very popular in Pune and with the exception of one respondent rest all the respondents consume some or the other type of pickle. We also found that in spite of availability of readymade pickles the popularity of homemade pickles has not decreased. Thus there is large market for pickle producing companies which goes untapped because people go for homemade pickles. We also found that that popularity of mango pickles is fairly consistent among the respondents with almost one-third preferring mango pickles.Mothers Recipe pickles is consumed by almost half the respondents and the remaining competitors like Pravin, Priya,K-pra are way behind. Companies produce more of
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250gms packet looking at its popularity among the consumers. We also found that pickles is mainly consumed with rice and chapatti. A large number of respondents are habituated of mango pickles and also many take mango pickles frequently. This shows the popularity of mango pickles among the consumers. We also found that people are increasingly checking for various certifications like FPO, ISO, ISI, PFA etc. Similarly a large chunk of population also look for the manufacturing and expiry date. This shows there is a general awareness among the consumers and they are not ready to take whatever is offered to them.
CONSUMPTION PATTERN OF PICKLES
PERSONAL INFORMATION SHEETNAME GENDER: M/FAGE:
Below 18 18-25 26-40 40-55 55 and aboveEDUCATIONAL QUALIFICATION: Undergraduate Gradutate Post graduate FAMILY INCOME LEVEL: (MONTHLY): Below 10,000 10,000- 20,000 20,000-35,000 35,000 and aboveContact No.- (optional)
QUESTIONNAIRE-Q1) Do you consume pickles? Yes NoQ2) Which type of pickle you prefer? Ready-made (fill in Part A & B) Home-made (fill in Part B only)Q3) What kind of pickles you like? Mango Mix Lemon Chilly Others (specify)- Q4) Which company’s pickle you prefer? Mother’s Recipe Pravin Priya K- Pra
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Q5) Which packaging you buy? 100 gms 200gms 250gms 500gmsQ6) How many bottles of pickle you consume in a month? 1 2 3 more than 3Q7) With which of the food items you like to have pickle? Chapati Nan Rice Bread Others Q8) How often you need pickle? (tick the appropriate choice)
Type of pickle Habituated Frequent Rarely NeverMangoMixedLemonChillyOthers
Part A
Pickle Packaging Price Brand Certification Oil contentMangoMixedLemonChillyOthers
Q9) Rank your preferences according to the following attributes- Extremely Really Somewhat Important Important Important Important Unimportant
5 4 3 2 1 Part B
Pickles Nutritional Value TasteMangoMixedLemonChillyOthers
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Q10) Do you check various quality checks (like FPO, PFA, ISO, ISI etc.) before buying pickles from market? Always Sometimes NeverQ11) Indicate your level of satisfaction to the following types of pickle (tick the appropriate choice)
Pickles Highly satisfied
Fairly satisfied
Satisfied Somewhat satisfied
Highly unsatisfied
MangoMixedLemonChillyOthers(specify)
Q12) Do you look for manufacturing and expiry date before buying the product? Always Sometimes NeverQ13) Give a general comment on the pickles.BIBLIOGRAPHY
Marketing Research- TATA McGraw Hill
www.k-pra.com
www.mothersrecipie.com
www.chordia.com/pickles
www.priyafoods.com
www.google.com
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