Pi present hospitality_eng_web

First Professional Hotel Management Company in Ukraine

H O T E L M A N A G E M E N T C O M P A N Y

Our MissionTo deliver impeccable service that exceeds

guests' expectations as per best Slavic hospitality traditions.

GoalTo be recognized as leader in all market

segments in Ukraine.

Our Mission and Goal


n On the market since 2003n 3 Managed Hospitality Brands:

Premier Hotels, Accord Hotels & Compass Hotelsn 18 Propertiesn Overall rooms’ quantity – 2442n at 13 exciting travel destinationsn Standard procedures for each hotel chainn Central Reservations Departmentn Central Salesn Premier Hospitality Management Schooln Loyalty Programs – Premier Club and Premier Awardsn Own chain Code in GDSn Intranet Systemn Premier Club Magazine

Facts About Us


C r i m e a

B e l a r u s

R u s s i a

Lithuania

P o l a n d

Slovakia

Hungary

R o m a n i a

B u l g a r i a

B l a c k S e a

Sea of Azov

Moldova

MUKACHEVE Star Premier Hotel

Premier Palace Hotel Rus Accord Hotel Bakkara Art Hotel Compass Amarant Hotel

KYIVKHARKIV

Kharkiv Palace Hotel Aurora Hotel Cosmopolit Art Hotel

ODESSA Yunist

Accord Hotel

Oreanda Premier HotelYALTA

KRYVYI RIH Accord Hotel

Deluxe & Business

OLEKSANDRIIA Sapphire

Accord Hotel DONETSK Prague Premier Hotel

LVIV Dnister Premier Hotel

Compass Yagodyn HotelYagodyn-Dorohusk border checkpoint

BILA TSERKVA City Park Accord Hotel

U k r a i n e Praha Accord Hotel

UZHHOROD

POLTAVA

Palazzo Premier Hotel

Our Properties

««COMPASS YAGODYN

VOLYN REGION

COMPASS AMARANT HOTEL

KYIV

«««««PREMIER PALACE

HOTELK Y I V

««««OREANDA

HOTELY A L T A

««««DNISTERHOTEL

L V I V

«««««KHARKIVPALACE

K H A R K I V

«««««COSMOPOLIT

HOTELK H A R K I V

««««STAR

HOTELM U K A C H E V E

««««AURORAHOTEL

K H A R K I V

««««PRAGUEHOTEL

D O N E T S K

««««PALAZZO

HOTELP O L T A V A

«««RUS

HOTELKYIV

BAKKARA ART HOTEL

KYIV

«««YUNOST HOTELODESSA

«««SAPPHIRE

HOTELOLEKSANDRIIA

CITY PARK ACCORD HOTEL

BILA TSERKVA

ACCORD HOTEL DELUXE & BUSINESS

KRYVYI RIH

PRAHA ACCORD HOTEL

UZHHOROD

Main business functions:

1 Hotel Management in a form of: n Franchising n Management Contract n Acquisition of the properties or corporate rights

2 Consulting for independent hotels

3 Tour Operator activities

Premier International Inventory Segmentation

n wholly owned and operated

n management contract

n franchising

33%

7%

60%

Consulting for Independent Hotels

n technical support at design and construction stages

n hotel opening supportn effective organizational structure

and staffingn trainings and staff developmentn marketing and distribution channelsn financial management n effective organizational structure

and staffingn training and staff developmentn marketing strategies and sales

channels

HOTEL YEAR ACTIONS DONE

CITY PARK HOTELKyiv 2009 Feasibility Study

Dnipro Riverside HotelKyiv 2009 5-star Hotel project elaboration

Codru HotelChisinau 2009 Effective service delivery organization

Nobil HotelChisinau 2008 Hotel opening and effective service delivery

organization

Europe HotelCrimea 2008–2009 Feasibility Study, opening documentation

Victoria HotelKharkiv 2007 Hotel Business Plan

Alye Parusa HotelFeodosia 2005 Effective service delivery organization

Our Consulting Portfolio

Tour Operator Activities

n Inbound trips and MICE

n Ticket sales

n Destination promotion

Social Responsibility

Happy World, responsible business program

3 main areas:

n Children

n Eco initiatives

n Destination development

Eco Initiatives

n Installation of energy-saving equipment

n Implementation of the latest achievements in the field of energy conservation

n Waste management

n Thoughtful fresh water usage

n Limitation of the paper usage in the office working environment as well as involved promotional activities

n Chaging bed linens and towels upon the guest request

n Caring for the plants in the neighborhood, interior plants and rainwater harvesting

n Participation in the international eco-project Green Key Certification

Destination Development

n Promotion of local tourist sites

n Restoration of historical monuments

n Exploring Ukraine, program – fascinating trips throughout Ukraine

Children

n Support of the foster homes and children hospitals

n Employment assistance for orphans

n Blood Donation support. Partnering with Ukrainian Young Donors Association

n Installation of coin boxes for collecting donations

n Long-term cooperation with children festival that fosters children's creativity

Our Growth Strategy

n to create a portfolio of best hotel assets with a highly efficient and modern management a strong well-known brands

n to develop hospitality in Ukraine by creating modern properties for all segments and purposes

n to create a positive inernational image of Ukraine as a country with professional hospitality

n to advance service culture by educating staff and promoting service careers

n to increase profitability and value of properties for owners - to pursue capitalization and investments in hospitality

n to develop strong partnership principles and strong hospitality and development company image

n to be the best employer throughout Ukraine and give employees' social benefits

n to practice responsible business with Happy World program

n to promote Ukrainian cities as travel destinations

Service Standards for Each Hotel Brand

Premier International Service Standards are based on five key principles:

1 Competence

2 Initiative

3 Exceeding guests expectations

4 Personal touch

5 Courtesy

Loyalty Programs

n For the guests – Premier Club A unique program combining discounts and bonuses, which may be exchanged for gifts and privileges

n For the Partners – Premier Awards Bonus program that encourages intermediaries for their rooms/events bookings

n For the Children – Premier Kids Club A program for the little ones aimed to make their stay joyful and memorable

2012

Social Programs for Staff

n Annual Appraisals

n Best Manager and Best Employee awards

n Special staff accommodation rates

n Trainings and education

n Christmas kids party

n Bonuses and benefits

n Additional days of vacation upon employment duration

Premier Hospitality School

n Opened in 2009

n 5 Graduations

n Diploma issued

n Strong academic focus to industry needs

n Lectors: best international professionals, practicing department heads, certified by the Great Hotels of the World, The Most Famous Hotels in the World, Seven Stars and Stripes organizations

n Key courses: Sales and Marketing, Finance and Accounting, Front Office, Revenue Management, Safety and Security, Human Resources, Purchasing, Accounting

n 10 training modules

Ukraine's first Hospitality School fostering leadership and management development

Benefits of Premier Hospitality School

n Best modern practicies and technologies

n Professional lectors

n Practical knowledge based on international experience

n Guaranteed employment with leading Ukrainian hotel operator

Our Hotels

Kyiv, the Capital of Ukraine

Founded in IX century

Population – 2,8 mln people

Often called “Mother of Russian Cities”

PREMIER PALACE HOTELKYIV

Advantages

• 290 rooms and suites• 500 sq.m of meeting space• Spa and fitness centre• Mediterranean & Japanese

Restaurants

«««««

n Central Location in Kyiv, the capital of Ukraine

n Landmark Hotel since 1909n Ultimate Butler Servicen Unique ambience of Themed

Suitesn Executive Floor benefits

(express check-in/check-out,

complimentary laundry, mid-day snack with a wide selection of hot and cold dishes, afternoon tea, library)

n Best Japanese Restaurant in Kyivn Rooftop Restaurantn 20 m long swimming pooln Best panoramic view of City centre

www.premier-hotels.com.ua

A member of

Facts

RUS ACCORD HOTELKYIV

Advantages

• 451 rooms and suites• 1569 sq.m of meeting space• Ukrainian Restaurant• 4 banquet halls

«««

n Central location in Kyiv, the capital of Ukrainen Great panorama over the Cityn Largest meeting facilities (7 halls)n Value for money

www.accord-hotels.com.ua

Facts

BAKKARA ART HOTELKYIV

Advantages

• 208 rooms and suites• 105 sq.m of meeting space• Restaurant• Summer terrace• Boutique night club

n Central Location in Kyiv near the historical arean Breathtaking view on the Dnipro river, Kyiv-Pechersk Lavran Art Designn Good value for money

Facts


«««

COMPASS AMARANT HOTELKYIV

Advantages

• 46 rooms• 155 m2 meeting space• Restaurant

n Located in the commercial and historical center of Kiev – Podoln Access to wireless Internet throughout the hoteln Fresh functional room design

Facts

www.compass-hotels.com.ua

Crimean Peninsula

Located in the South of Ukraine

Climate – moderate and subtropical

Tatar, Russian Empire and Ancient Greek monuments

Yalta is the most famous resort of the peninsula

Advantages

• 114 rooms and suites• 380 sq. m meeting space• Fitness centre & spa• Restaurant, 2 cafes• Phyto bar, Sport bar


A member of

OREANDA PREMIER HOTELYALTA, CRIMEA

««««

n Landmark Hotel from 1907n Best Location at the Sea Front within 30 minutes drive to main peninsula

sightseeing sitesn Imperial Suite with Rosarium and Terracen Indoor and Outdoor Swimming Pools with seawatern Extensive entertainment complex – night club, disco, bowling, cinema

Facts

Lviv, the Heart and Soul of Ukraine

Founded in 1256

Population – 1 mln people

Great monuments of Gothic, Barocco and Renaissance architecture

One of the best Opera Houses in Europe

Advantages

• 165 rooms & suites• 500 sq. m meeting space• Restaurant with summer

terrace


A member of

n Central location in park area in Old Townn Lviv Old Town listed in UNESCO World Heritagen Best panoramic view of the Old Townn Best authentic Ukrainian Cuisinen Totally renovated rooms

DNISTER PREMIER HOTELLVIV

««««

Facts

Kharkiv, Science & Innovations

Founded in 1630


First Capital of Ukrainian Republic

City of Students, Science & Innovations

Home for Mriya – the largest airplane on the globe (Antonov Plant)

Advantages

• 180 rooms and suites• 1507,6 sq.m of meeting

space• Fitness centre, pool• Pacific Rim and European

cuisine


A member of

n Great location on the central square n Unique benefits of Executive floor n State-of-the-art conference facilitiesn Breathtaking panorama

from Sky Lounge

n Delightful Pacific Rim cuisine n All-year round The Terrace Restaurantn Ultimate Butler Service

KHARKIV PALACE HOTELKHARKIV

«««««

Facts

Advantages

• 37 rooms & suites• 150 sq. m meeting space• Restaurant• Brasserie Bar


A member of

n Central location on a quiet street in Kharkivn Brand bew property in luxury boutique stylen Best European restaurant in Townn Wine room

AURORA HOTELKHARKIV

««««

Facts

Advantages

• 29 rooms & suites• 200 sq. m meeting space• Spa


A member of

n Breathtaking contemporary designn Modern paintingsn Best Italian restaurant in Town

COSMOPOLIT ART HOTELKHARKIV

««««

Facts

Donetsk – Cultural Center of the Donbass Region

City of Miners

Very diverse culture – there are more than 100 nationalities

Donbass Arena Stadium – first football stadium in Eastern Europe built according to the UEFA requirements

Advantages

• 41 guest rooms• Overall conference space –

294 sq. m• “Zlata Prague” Restaurant• Fitness Center


A member of

n Central park area locationn Unique building architecturen Each room is designed in its own unique stylen Serenity oasis in the center of bustling city

PRAGUE PREMIER HOTELDONETSK

««««

Facts

Poltava – favorite literature spots

The first mention of the city dates back to the XII century

Population – 319, 000 people

An important cultural center, a major transport hub

Panas Mirny Museum, Kotlyarevskyi Poltava battle Museum, Galushka monument

Advantages

• 50 rooms and suites• General meeting area –

84 sq. m• Restaurant


n Location in the center of Poltavan New hotel in classic stylen The most popular restaurant in the cityn Free Wi-Fi

Facts

PALAZZO PREMIER HOTELPOLTAVA

««««

Mukacheve, Charm of Old Europe

Founded in 1896

The most picturesque Medieval Castle in Ukraine

Nestled at the foot of the Carpathians

Part of Austrian-Hungarian Empire and Czechoslowakia until 1944

Advantages

• 61 rooms & suites• 307 sq.m meeting space• Restaurant with Patio• Fitness Centre


A member of

n Nestled in a lovely town at the foot of Carpathian Mountainsn Landmark Hotel since 1833n Former aristocratic residencen Own brewery

STAR PREMIER HOTELMUKACHEVE

««««

Facts

Odessa, Southern Beauty

Founded in 1794 by Catherine the Great

Largest port in Ukraine


Great monuments of Russian Barocco

One of the best Opera Houses in Europe

Advantages

• 152 rooms & suites• 235 sq.m meeting space

n Located in the most picturesque place of Odessa – legendary Frantsuzky Boulevard

n Beautiful view of the sea and botanic gardens

YUNIST ACCORD HOTELODESSA

«««

Facts


Founded in 1784

Former Cossack settlement

The only Museum of Peace in Ukraine

Oleksandriia professional football club

Oleksandriia

Advantages

• 22 rooms & suites• 100 sq.m meeting space• Restaurant with summer

terrace

n Own territory with tidy lawn & pooln Best European restaurnat in townn Indoor & outdoor banquet facilitiesn Playground for kids

Facts


SAPPHIRE ACCORD HOTELOLEKSANDRIIA

«««

Founded in 1032 by Prince Yaroslav the Wise of Kiev

Population – 205 thousand people

A historical landscape park Alexandria of 2 km2

Bila Tserkva – The Beauty of Nature

Advantages

• 31 rooms• Restaurant• Japanese Spa Ofuro

n Located in the commercial and historical center of Bila Tserkvan All rooms are decorated in an individual design combining latest design trends,

best technology and comfortn Magnificent Ofuro Japanese Bath- Spa-center

Facts


CITY PARK ACCORD HOTELBILA TSERKVA

Founded in 9th century

Population – 111,300 people

One of the most ancient cities in Europe

Famous for Uzhgorod Castle, Orthodox Cathedral, Greek-Catholic Church and blossoming Sakura alleys

Uzhgorod, Breath of History

Advantages

• 47 comfortable rooms• Gourmet Restaurant

with regional and international cuisine

• Spa and fitness centre • 128 m2 of meeting space

n Located in one of the most beautiful ancient cities in Europen Great range of spa and fitness facilities n Gourmet Restaurant with a summer terrace n Extensive concierge servicesn Original exterior design

Facts


PRAHA ACCORD HOTEL UZHHOROD

The largest city in the southeast of Ukraine

Length of the city – 126 km

Development centre of Kryvorizkyi Iron Ore Basin (Kryvbas) specializing in iron ore mining and the steel industry

Kryvyi Rih – important industrial centre

AdvantagesFacts


ACCORD HOTEL DELUXE & BUSINESSKRYVYI RIH

Business:• 47 rooms & suites• 20 sq. m – conference area• 110 sq. m – banquet area

Deluxe:• 65 rooms & suites• 84 sq. m – conference area• 128 sq. m – banquet area

n New rooms of classic designn Free Wi-Fin Free business services: laptop hire,

24-hour printer and fax machine access, and transfers between the units

n Classic European cuisine comple-mented by selected homemade Ukrainian dishes

n Accommodation options: BB, HB, FB

n Fitness club, pool, billiards, massage

The largest and deepest lake in Ukraine – Svityaz Lake

Many nature reserves and national parks

Picturesque Shatski Lakes (30 lakes)

Volyn region

Advantages

n Located at the Yagodyn-Dorohusk border checkpoint n Restaurant with authentic Volyn Region dishes n Rooms at affordable prices with full range of necessary services

Facts

www.compass-hotels.com.ua

COMPASS YAGODYNVOLYN REGION

• 44 rooms• Restaurant• Conference hall• Sauna, swimming pool

««

Thank You For your Time!

www.premier-international.netH O T E L M A N A G E M E N T C O M P A N Y

Pi present hospitality_eng_web

Travel

construction stages

premier awards n

children n support

sales channels n

hotelscompass hotels

n onthe market

staffing n trainings

equipment n implementation