A Publication for Physicians from Holy Cross Health PHYSICIAN NEWS Unleashing the Power of ROBOTIC SURGERY Through Collaboration, Imagination and Innovation Moving Life Ahead WINTER 2018 Inside this Issue: Commitment to Quality—page 2 Robotics Revolution—page 4 New and Noteworthy—page 6 Join Our Medical Staff—page 8
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PHYSICIAN NEWS - Holy Cross Hospital Physician News | WINTER 2018 Q: What’s new at Holy Cross Health on the quality front? Dr. DAMIANO: Holy Cross Hospital continues to win safety
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A Publication for Physicians from Holy Cross Health
PHYSICIAN NEWS
Unleashing the Power of
ROBOTIC SURGERYThrough Collaboration, Imagination and Innovation
Moving Life Ahead
WINTER
2018
Inside this Issue: Commitment to Quality—page 2
Robotics Revolution—page 4
New and Noteworthy—page 6
Join Our Medical Staff—page 8
2 Physician News | WINTER 2018
Q: What’s new at Holy Cross Health on the quality front?
Dr. DAMIANO: Holy Cross Hospital continues to win
safety and quality awards, including Healthgrades 2017
Distinguished Hospital Award for Clinical ExcellenceTM.
Across Holy Cross Health, we continue in our unwavering
commitment to provide great care by improving patient
safety, care quality, the patient experience and the services
we offer patients both in and out of the hospital. This
commitment drives our work each day and enables us to say
with confidence that we provide the highest quality care.
Recent initiatives that demonstrate our commitment to
continuously improving our delivery of care include:
▶ Establishing a surgicalist service that
provides emergency department coverage and
inpatient consults for unassigned patients;
▶ Restructuring our behavioral health coverage
and partnering to provide behavioral health
services, including inpatient consults and
emergency department coverage; and
▶ Identifying targeted service improvements based
on our Hospital Consumer Assessment of Healthcare
Providers and Systems (HCAHPS) survey responses.
Q: How does the community benefit from Holy Cross Health’s evolution into an integrated health system?
Dr. EIG: As a two-hospital health system, we are able to replicate
and coordinate a consistently high level of care between facilities,
and hence bring that care to more people in more places. An
example is the expansion of our well-known delivery of high-
quality perinatal care at Holy Cross Hospital to Holy Cross
Germantown Hospital, which provides expectant moms in upper
Montgomery County a wonderful place to deliver close to home.
Holy Cross Hospital is the largest delivery center in the state of
Maryland, delivering nearly 10,000 babies a year. Its neonatal
intensive care unit is one of the most advanced in the country, and
this resource is available to the smallest and sickest newborns
born at Holy Cross Germantown Hospital, who can be transferred
to Holy Cross Hospital for intensive care, then returned to Holy
Cross Germantown Hospital’s fully-equipped Level II neonatal
unit, a newborn care center for babies who are born up to two
months early or who require being on a ventilator for less than 24
hours a day, to grow and develop until they’re ready to go home.
Q&A WITH OUR VICE PRESIDENTS OF MEDICAL AFFAIRS
Across Holy Cross Health, we value our partnerships with all physicians who serve our community, and thank you for the positive contributions you make every day to our shared goal of moving life ahead for our patients.
Our commitment to be the most trusted health care provider means constantly innovating to equip physicians with the resources and services needed to help patients achieve the highest quality of life through optimal health outcomes.
One of the many ways we strive to achieve this is by investing in the latest technology, such as the da Vinci® Xi Surgical System, which is inspiring surgeons at Holy Cross Germantown Hospital to create new treatment options through collaboration across specialties.
We continue to focus on the health needs and goals of our community members in order to create programs that positively impact their health and the health of the community at large.
Together, by providing a continuum of care across the region, we touch lives in a multitude of ways, making the proper level of care accessible where it is needed.
At our hospitals, health centers and practices, we strive to deliver the highest quality care in a way that is welcoming and provides a positive patient experience and physician experience with a spirit of inclusivity and service.
Thank you for your collaboration, and I wish you a joyful and blessed holiday season.
A MESSAGE FROM NORVELL V. COOTS, MD President and Chief Executive Officer, Holy Cross Health
HolyCrossHealth.org 3
Blair Eig, MD,
Chief Medical Officer,
Holy Cross Health; Vice
President of Medical
Affairs, Holy Cross
Germantown Hospital
Louis Damiano, MD,
President, Holy Cross
Hospital; Vice President
of Medical Affairs, Holy
Cross Hospital
Rhonique Shields, MD, MHA, FAAP, is a board-certified pediatrician who most recently served as the Chief Medical Officer, Vice President of Medical Affairs, at Health Services for Children with Special Needs, Inc. Dr. Shields oversees the medical care delivered by Holy Cross Health Network clinical sites, and works to strengthen relationships with community physicians for mutual success under the Maryland All-Payer Model.
Rhonique Shields, MD,
Vice President of Medical
Affairs, Holy Cross
Health Network
Q&A WITH OUR VICE PRESIDENTS OF MEDICAL AFFAIRS
Holy Cross Germantown Hospital’s fully developed and
mature maternal and newborn care program has around-
the-clock practitioner coverage that includes:
▶ In-house OB/GYNs using a laborist model to oversee deliveries and serve as backup for private practice physicians;
▶ On-site neonatologist and neonatal nurse practitioners;▶ Surgical physician assistants for caesarean sections; and ▶ Experienced nursing staff in our antepartum, labor and
delivery, postpartum units and nursery.
Q: What steps is Holy Cross Health taking to improve population health?
Dr. SHIELDS: Holy Cross Health strives to provide transformative
care to the community that goes beyond the bedside, and aims
to change the lives of individuals, which collectively shape the
community. One innovative way we’re reaching this goal is by using
a care management model in our community health centers.
Care management considers social determinants of health
that impact health outcomes. It seeks to reduce barriers to
compliance by addressing challenges like transportation, health
literacy, job insecurity, food insecurity and other factors.
In August 2016, we deployed a multidisciplinary team to
provide care management to the most vulnerable patients
within our population. Together they are providing solid care
transitions, identifying unresolved issues that could land
the patient back in the hospital or emergency department,
and connecting patients with specialists and services to
help them manage social as well as health issues.
We are currently working to apply this model to diabetes care
and prevention to curtail the devastating impact of this disease in
our communities. Caring for vulnerable individuals helps families,
and helping families strengthens the entire community.
Holy Cross Hospital received the 2017 Distinguished Hospital Award for Clinical Excellence™ from Healthgrades, placing Holy Cross Hospital in the top 5 percent of hospitals for clinical excellence in the nation. Holy Cross Hospital was one of only six hospitals in the state of Maryland, and the only hospital in Montgomery County, Prince George’s County and the District of Columbia to receive this award.
Robotic Surgery: Holy Cross Health
4 Physician News | WINTER 2018
Holy Cross Germantown Hospital has become the first
community hospital in Montgomery County and the fifth
community hospital in Maryland to acquire the da Vinci Xi.
At Holy Cross Health, 33 robotically-trained surgeons
offer patients minimally invasive surgical and robotic
options in general gynecologic, gynecologic oncology,
BLUE TIE BALL RAISES FUNDS FOR HOLY CROSS HEALTH NEUROSCIENCE PROGRAM
At the Blue Tie Ball on October 14, 2017, Grant Geisler (pictured left) shared his story of the life-changing deep brain stimulation treatment that he received for dystonia from Zachary Levine, MD, FAANS, medical director, Neurosurgery and Neurosciences, Holy Cross Health (pictured right).
Holy Cross Health has built one of the area’s most distinguished
neuroscience programs, bringing to the community expertise in
the screening, diagnosis and treatment of complex brain and spine
disorders. With determination to remain at the forefront of this
specialty, this year’s Blue Tie Ball, an annual fundraising event of
the Holy Cross Health Foundation, benefitted the Holy Cross Health
Neuroscience Program.
Donations will be invested to support an enhanced Neuroscience
Program and the Neuro Care Continuum, such as expanding
community-based wellness and prevention programs, strengthening
relationships with the medical community, advancing hospital-based
care, and supporting patients in their transition from hospital care to
outpatient care.
It’s not too late to support high-quality care and join us in the future of
neuroscience innovation.
To learn more or to support this nationally recognized program,
visit HolyCrossHealth.org/Foundation or contact Wendy Friar,
Chief Development Officer, Holy Cross Health, at 301-754-7161,
Top reasons physicians choose to practice at this vibrant hospital:
• Advanced technologies like the da Vinci® Xi Surgical System provide unique opportunities to surgeons
• Engaged and responsive leadership team
• Fantastic nursing, surgical and support staff provide exceptional service
• Easy access• Convenient scheduling of
surgical cases
Top reasons area physicians feel confident referring patients to us:
• Depth of specialty care including complex surgical capabilities for lung, gynecologic, breast, hernia, urologic, gastrointestinal, joint, spine, neuro and general surgery
• Incredible group of obstetrical hospitalists as well as obstetrical resident support
• Neonatal unit is thriving and able to provide care for neonates in emergency situations
• Built to serve upper Montgomery County’s expanding population close to home
• Serene and peaceful building and environs supports healing
“We continue to welcome new physicians to our growing medical staff that now numbers 533 and counting. Now in our fourth year of operations, I share with you why physicians love practicing here and why physicians feel confident referring patients to us.”
—Dawn Walton, MD, Neonatologist and President of the Medical Staff, Holy Cross Germantown Hospital.