The Personalisation group to revolutionise social care - inaugural meeting in London, 7 March 2011 “Never underestimate how a small group of committed people can change the world—indeed it is the only thing that ever has!” - Margaret Mead Who’s Who? Gill’s cryptic ice-breaker certainly helped set a lively atmosphere from the start! • Who will offer you a retirement home? • Who keeps Integrity Alive? A skills audit quickly revealed the range and depth of skills and experience in the room Remploy had very kindly donated the venue - Philippa introduced Jill Smith, Manager, who told us about their excellent work re personalisation