Philippe Servais Supply Chain Consultant
Philippe Servais
Supply Chain Consultant
2
What we will share today
How to build a “end-to-end” supply chain visibility within your ecommerce business
• Order management from the website to the customer delivery
• Reactivity management from the click to the POD
• A real-time and end-to-end visibility of the SC
• Last mile delivery and reverse logistics optimization
3
Who are we?
■ Generix Group provides the rapidly evolving customer
Ecosystem with leading Collaborative Software Solutions
to operate profitably, adjust effectively, and grow sustainably.
■ Generix Group helps manufacturers, 3d party logistics
providers and retailers in managing, sharing and
optimizing their data flows.
■ Generix Collaborative Business portfolio relies on a strong
business expertise encompassing Supply Chain and
Cross-Channel management, and uniquely leverages an
A2A/B2B Gateway and Portal solutions.
4
ParisLille
Rennes
Shanghai
Madrid
Lisboa Milano
Sao Polo
Moscow
Canada
Benelux
Germany
NordicsSwitzerland
Morocco
Generix Group, Key Figures
370 headcounts
5 000 customers
Headquarters: Paris (1990)
6 Subsidiaries
+15 Channel Partners
54 M€ revenue in 2014-15
(380M CNY) R&D investment
13% of global
revenue
+ 36% growth for
SaaS, average of
3,7years contract
5
Our references are the leaders in their fields
Luxury - Fashion
Health Pharmaceuticals Cosmetics
IndustryDistribution
Food Transport & Logistics
5
6
Today’s target market drivers
• Competitiveness
• Production Process
Improvement
• Product Life Cycle Shortening
• Demand Driven Production
• Spare part management
Industry • Order Management
• Omni Channel + digitalization
• B2B/B2C e-Commerce
• Mobility, Geofencing
• Drive, Click & Collect
• Customer Loyalty
• Mobile Payment
Retail
• E-logistics
• Last KM Mgt
• Collaboration
• Traceability
• Pooling
• High Volumes Mgt
• Flows Shortening
Transport & Logistics
• Innovation
• Digital Transformation
• Cost Reduction
• Customer Intimacy
• Globalization
• Supply Chain
Optimization
• Regulation
Compliance and
Sustainability
Commun Drivers
7
Look at what they did to the customer
Unmatched breadth of choice
Full transparency on the inventory level
Ease of comparing prices
Order anytime, anywhere, any device
Transaction in hours, no more days or
weeks
Proactive information on order status &
delivery time
Delivery when and where it is
convenient
On time and friendly delivery
Ability to return the product
Environment friendly required
Recognition highly expected
Failure not an option, customer is now
an influencer
Force suppliers to reduce cost
Join the network economy
Interconnect their IT systems
Deliver real time information
Improve tracking invoice, delivery…
What does that
mean for
your Supply Chain?
9
Key Supply Chain Must-Dos
Securing your supply chain, while reducing cost and improving flexibility of operations
Delivering on the commitments made by your marketing.
It is now an important part of customer experience
Providing all the players with
global visibility of the supply chain
from suppliers to points of sales
10
Sub Area 002
Sub Area 003
Geographical area A
Geographical area B
Stop 1Stop 2
Stop 3
Hub1
Pick 1Stop 1
Stop 2 Stop 3
Stop n
Hub 3
Distribution Center
Sub Area 001
Hub2
Use case perimeter
11
Use case perimeter – The solution
12
OMS: The ability to serve customers quickly and provide timely order
confirmations provides a competitive edge in today’s business
environment
13
Last mile delivery and reverse logistics optimization
14
Generix Saas architecture
Local user
Local Saas
Primary Saas
Scheduled replication
from Primary Saas to
local Saas
Data base
connection
Provide a local access to the application
Our commitment is to provide « local worldwide » GCS
Saas architecture with our technical partners
Getting ready for the Future
But the Future is Now!
16
谢谢期待与您合作的机会