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Agenda
Short Summary of Research Feedback Discussion 1: Bridging social and technological
world
Feedback Discussion 2: Dealing with Unpredictability ofdiscover through design
Feedback Discussion 3: Dimensions for the emergence ofknowledge
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Short Summary of Research
Technological mechanisms to design information to supportbuilding up sustainable and actionable knowledge without
interfering with every-day processes?
Improve these mechanisms using design science research The aim is to create technological artifacts which are well-
aligned with theories concerning the social issues ofknowledge management. Principles: Traceability and Coherence
The current second iteration of the prototype is usable andused by me and a small group of people; theoretical
discussions are published as conference papers.
In 1 years time, a highly improved version of the prototype isto be released to the public and usage data is to be analyzed.
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Iteration 2: Network Composition
Environment
Driven by conceptualartifacts (Rohde and
Sundaram, 2010a; Rohde and
Sundaram, 2010b)
Heavily based on standardsto assure sustainable storage
of information (XML, HTML,URI, RDF, OWL, Java)
Domain-Independent asknowledge is without
boundaries
Iteration 2 is a usable artifactEvaluated through constantuse and analysis of userfeedback, usage logs and
networks created by users.
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Iteration 2: Conceptual Artifacts
K
nowledgeEmergenc
e
Knowledge
Interaction
Design
Discover Disseminate
T
echnicalRequiremen
ts
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Feedback Discussion 1: Social and
Technological World
The initial research design proposes to design a number of artifacts birdingthe entire dimension from social world to technological world.
The feedback is that this might be too big a scope as it would result in anentire enterprise architecture
I agree completely but I would like to make contributions both in form of atechnological artifact as well as conceptual artifacts. Design requiresprescriptive theories, which are not as widely available as explanatory andpredictive theories (Gregor, 2006).
Social World Sustained Competitive Advantage, Innovativeness,MindfulnessValueVery important for knowledge related phenomena
Technological
World
Knowledge Composition EnvironmentProof of concepts
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Research Design
Bridging Social and Technological World by applying theprinciples:
Coherence: close alignment of artifacts on differentsemiotic levels (Purao,2002; Sheffield, 2005)
Traceability: well-reasoned and well-documented designprocess (Hevner et al., 2004; D'Souza and Wills, 1998)
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Examples Conceptual Artifacts
Artifact DescriptionKnowledge Emergence:
Theory of DynamicKnowledge Potentials
Discusses the dynamics of emergence of knowledge
entangled between the dimensions of individual-collective, explicit-tacit and static-dynamic into sustained
competitive advantage, innovativeness and mindfulness.
Knowledge Representation:
Network language
Knowledge conceptualization, which allows to represent
dynamic knowledge using few fundamental networkstructures.
Knowledge Interaction:
Conceptual Framework
Conceptualizes a number of basic interactions, which
individuals and collectives undertake with knowledgenetworks.
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Feedback Discussion 2: Dealing with
Unpredictability
discover through design (Baskerville, 2008)You need to design first in order to discover I would like to be surprised by the usage of the artifact. Open user feedback: In the initial stages do not control
who is using it or how they are using it.
The feedback is that this approach is very risky. Can modularity mitigate the risks of unpredictability?
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Validation: Coherence
Artifacts will be validated with different methods and mayexhibit varying levels of validity
The contribution is driven by validity of the individual artifactsbut also by the coherence of the whole artifact system.
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Feedback Discussion 3: Dimensions for the
emergence of knowledge
The initial review of knowledge management theories hasyielded in three themes for the emergence for knowledge:
Explicit to Tacit Individual to Organization Static to Dynamic
The feedback is that there might be more themes to consider. I totally agree but am concerned that more themes might lead
to too much complexity.
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Research Issues Explicit - Tacit
Explicit knowledge is relatively easy to represent and manage (Zack, 1999). Tacitknowledge is often seen as being far more valuable while also being more difficult tomanage (Grant, 1996).
Individual - Organization Individuals are evidently able to apply knowledge and use it in a creative way (Grant,
1996; Alavi and Leidner, 2001; Davenport and Prusak, 1998). It is far more difficult tounderstand how organizations as a whole can coordinate their knowledge resources
in order to react to a complex environment (Weick, 1979; Kogut and Zander, 1992). Static Dynamic
The level of knowledge appears to differ in different organizational entities (Kogut andZander, 1992; Blackler, 1995; Gold, Malhotra and Segars, 2001). However, thesecapabilities are only of real value in the contexts in which they are enacted (Feldmanand Pentland,. 2000).
There is a leap from the basic phenomena to the complex phenomena Further possible themes: structured-unstructured, time (short term, long term)
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