PHCL 472 Nouf Aloudah Clinical Pharmacy Lecturer King Saud University 1.

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EDUCATION AND TRAINING FOR PATIENT CARE

PHCL 472

Nouf Aloudah

Clinical Pharmacy Lecturer

King Saud University

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Education And Training For Patient Care

2000 the Australian Institute of Pharmacy ManagementO’Toole

Teach her dog French

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Education And Training For Patient Care

Pharmacy managers pay little attention to staff training and development

Don’t aim to accomplishing specific goals or objectives

Aim to earn CE Being taught (attending a conference)

not learning (obtaining knowledge, skills, and attitude to do something with the information)

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Education And Training For Patient Care

How to create and deliver good learning programs

High light problems to be aware of when examine existing programs

Organization that provide pharmaceutical care training materials

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Education And Training For Patient Care

Planning Your Pharmaceutical Care Training ProgramProfessional competence (program should

cover them all) ○ Skills○ Professional socialization○ judgment

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Education And Training For Patient Care

Table 6-1Summarize some of the published literature

that describes pharmaceutical care training programs

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Education And Training For Patient Care

Pharmaceutical Care Training in the literature limitationsPart of pharmaceutical care which may not

reflect true pharmaceutical careIncreasing knowledge don’t mean effect on

outcomeLack of evaluation of the programsIf evaluation program described in detail and

provide so much practice theoryDon’t focus on system

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Education And Training For Patient Care

Understanding Training PrinciplesBudget+ person responsibleStaff development for pharmacy practice

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Education And Training For Patient Care

PCM Four stagesStar training somewhere in the fourth stage

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Education And Training For Patient Care

Learning resources component of PCMResources that match the learners’ needsAn awareness that these resources existResources that are accessibleResources that are affordableTime to learn

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Education And Training For Patient Care

Matching Learning NeedsStep 1: analyzing Required Knowledge,

skills, and abilities○ Articulate the practice change you want○ Be sure that each job description states in

observable, measurable terms the new tasks to be performed

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Education And Training For Patient Care

Matching Learning NeedsStep 1: analyzing Required Knowledge,

skills, and abilitiesTo create job descriptions:

○ Analyses each job responsibility and detail the associated tasks

○ Should be discrete and not overlap with other responsibilities

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Education And Training For Patient Care

Matching Learning NeedsStep 1: analyzing Required Knowledge,

skills, and abilitiesTo create job descriptions:The pharmacy Practice Activity

Classification 1998Four categories A, B, C, D

APhAnet | Pharmacist Practice Activity Classification

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Education And Training For Patient Care

Matching Learning NeedsStep 1: analyzing Required Knowledge,

skills, and abilitiesThat each task is worded!

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Education And Training For Patient Care

Matching Learning NeedsStep 2: analyze Capability to Perform

Desired TasksNow ask “dose the pharmacist already know

how to do the new tasks?” ○ Yes no training is needed○ No continue

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Education And Training For Patient Care

Matching Learning NeedsStep 2: analyze Capability to Perform

Desired Tasks○ First: skill component○ How to tell if your pharmacist can perform this

task successfully?○ It should be “yes” or “No”○ Direct observing is not effective○ Produce a list of tasks pharmacist unable to

perform

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Education And Training For Patient Care

Matching Learning NeedsStep 3: Share the results with the

practitioner○ Making sure it sticks○ Need to understand how much effort it will

take, balance priorities

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Education And Training For Patient Care

Matching Learning NeedsStep 4: specify What Needs to be learned

○ Figure out exactly what the pharmacist needs to learn to perform the new tasks

○ Record it in a way that helps you identify existing training materials or design your own

○ Questions the answers will be your instructional objective (IO)

○ Include cognitive learning or problem solving skills that are used

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Education And Training For Patient Care

Bloom's Taxonomy of the Cognitive Domain

You can hire professional / off the shelf resources

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Education And Training For Patient Care

Matching Learning Needs Step 5: Evaluate the Match of Instructional Resources with

Needs○ Your list and IO tells you what your pharmacist must encompass○ If weak in some areas? You need to go to higher level of

learning○ Case presentation, role play, simulation, practice based

teaching○ Evaluate resources against the learning outcomes you have

specified

Education And Training For Patient Care

Culminating Integration

Practical Application

Foundation knowledge and skills

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Education And Training For Patient Care

Matching Learning NeedsStep 5: Evaluate the Match of Instructional

Resources with Needs○ Modeling and coaching○ Pull old case and talk about it○ preceptors

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Education And Training For Patient Care

Selecting ResourcesStep 6: Be Sure the pharmacist learner

knows options

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Education And Training For Patient Care

Pinpointing Accessible ResourcesStep 7: determine timing and geographic

accessibility

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Education And Training For Patient Care

Assessing AffordabilityStep 8: determine the cost of training

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Education And Training For Patient Care

Step 9: Determine Availability Of Training Funds

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Education And Training For Patient Care

Step 10: Complete The Training Plan

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Education And Training For Patient Care

Step 11: Secure A Commitment To Pay

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Education And Training For Patient Care

Addressing Time IssuesStep 12: Create Time For Training

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Education And Training For Patient Care

Step 13: Make Time To Learn

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Education And Training For Patient Care

Doing Things Right

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Education And Training For Patient Care

Available programs www.aphanet.org www.ashp.org www.ncpanet.org www.accp.com State and local resources