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Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader
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Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader.

Dec 28, 2015

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Page 1: Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader.

Phase TwoLearning Session 0

6 May 2013 Diana Dowdle - Campaign Manager

David Grayson – Campaign Clinical Leader

Page 2: Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader.

Background

The increasing demand on resources across Counties Manukau is driving the need for continuing improvements in the way that we keep our community healthy.

To meet the predicted 5.5% increase in bed days, we need to save 20,000 days.

Page 3: Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader.

The Campaign aims to give back to our community 20,000 healthy & well days, so

reducing hospital bed days by 20,000.

20,000 Days Campaign

Page 4: Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader.

Campaign Driver Diagram

Page 5: Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader.

Version: 1.0Dated: 3/05/2013

20,000 Days Campaign Dashboard

Draft April 2013

Campaign Manager : Diana DowdleClinical Leader: David GraysonImprovement Advisor: Ian Hutchby & Prem Kumar

Contacts

Comments: Best estimate cumulative bed day saving as at 30 th April is approx 19,50019,493

Comments: The graph shows the difference between the Predicted and actual cumulative bed days.

Comments: There were no Dot Days in April

Comments: Admissions are stable and only normal variation existsComments: Unplanned readmissions is stable and only normal variation exists * April data has yet to be finalised so is showing

Dashboard Summary: Cumulative bed day saving of approximately 19,493 is a reflection of the difference between actual bed day usage and the predicted growth. This is reflection of the system as whole.

EC presentations and occupancy are showing special causes in February with lower than expected values. All other measures are stable and exhibiting normal variation.

Comments: ALOS is stable and only normal variation exists. Comments: EC Presentations have been growing but stable until February 2013 when a special cause has occurred with lower than expected presentations.

Comments: Special cause in February.

Assessment and Observation

unit in EC

EHB Phase 2Gastro, 35N

EHB Phase 1

Ward 33,34

Assessment and Observation

unit in EC

EHB Phase 2Gastro, 35N

EHB Phase 1Ward 33,34June 2009

Assessment and Observation

unit in EC

EHB Phase 2Gastro, 35N

EHB Phase 1Ward 33,34June 2009

Assessment and Observation

unit in EC

EHB Phase 2Gastro, 35N

EHB Phase 1Ward 33,34June 2009

Days between Dot Days

0

50

100

150

200

250

300

29/0

6/20

09

16/0

6/20

10

04/0

8/20

10

12/0

1/20

11

01/0

3/20

11

26/0

5/20

11

13/0

6/20

11

21/0

6/20

11

15/0

8/20

11

27/0

2/20

12

27/0

6/20

12

10/0

7/20

12

23/0

7/20

12

04/0

9/20

12

14/0

9/20

12

30/0

4/20

13

Date of Dot Day

Da

ys

be

wte

en

Do

t D

ays

CL = 13

LCL = 0

UCL = 199

EC Presentations-Growth

UCL

CL

LCL

6200

6700

7200

7700

8200

8700

9200

9700

10200

Jul 2

009

Sep

200

9

Nov

200

9

Jan

2010

Mar

201

0

May

201

0

Jul 2

010

Sep

201

0

Nov

201

0

Jan

2011

Mar

201

1

May

201

1

Jul 2

011

Sep

201

1

Nov

201

1

Jan

2012

Mar

201

2

May

201

2

Jul 2

012

Sep

201

2

Nov

201

2

Jan

2013

Mar

201

3

May

201

3

Jul 2

013

To

tal

Mo

nth

ly P

res

en

tati

on

s

Readmission rate

CL

UCL

LCL

3%

4%

5%

6%

7%

Jul 2

00

9

Oct

20

09

Jan

20

10

Ap

r 2

01

0

Jul 2

01

0

Oct

20

10

Jan

20

11

Ap

r 2

01

1

Jul 2

01

1

Oct

20

11

Jan

20

12

Ap

r 2

01

2

Jul 2

01

2

Oct

20

12

Jan

20

13

Ap

r 2

01

3

Jul 2

01

3

Rea

dm

issi

on

Rat

e

Average Length of Stay

UCL

CL

LCL

3.40

3.60

3.80

4.00

4.20

4.40

4.60

4.80

5.00

Jul 2

00

9

Oct

20

09

Jan

20

10

Ap

r 2

01

0

Jul 2

01

0

Oct

20

10

Jan

20

11

Ap

r 2

01

1

Jul 2

01

1

Oct

20

11

Jan

20

12

Ap

r 2

01

2

Jul 2

01

2

Oct

20

12

Jan

20

13

Ap

r 2

01

3

Jul 2

01

3

AL

OS

Admissions

UCL

CL

LCL

80

90

100

110

Jul 2

00

9

Oct

20

09

Jan

20

10

Ap

r 2

01

0

Jul 2

01

0

Oct

20

10

Jan

20

11

Ap

r 2

01

1

Jul 2

01

1

Oct

20

11

Jan

20

12

Ap

r 2

01

2

Jul 2

01

2

Oct

20

12

Jan

20

13

Ap

r 2

01

3

Jul 2

01

3

Ave

rag

e D

aily

Ad

mis

sio

ns

Cumulative Bed Days Saved Since June 2011

-2,000

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

20,000

Jun

-11

Au

g-1

1

Oct

-11

De

c-1

1

Fe

b-1

2

Ap

r-1

2

Jun

-12

Au

g-1

2

Oct

-12

De

c-1

2

Fe

b-1

3

Ap

r-1

3

Jun

-13

Actual vs Predicted Bed Days

120000

125000

130000

135000

140000

145000

150000

155000

160000

165000

170000

Jul-0

9Au

g-09

Sep-

09O

ct-0

9N

ov-0

9De

c-09

Jan-

10Fe

b-10

Mar

-10

Apr-

10M

ay-1

0Ju

n-10

Jul-1

0Au

g-10

Sep-

10O

ct-1

0N

ov-1

0De

c-10

Jan-

11Fe

b-11

Mar

-11

Apr-

11M

ay-1

1Ju

n-11

Jul-1

1Au

g-11

Sep-

11O

ct-1

1N

ov-1

1De

c-11

Jan-

12Fe

b-12

Mar

-12

Apr-

12M

ay-1

2Ju

n-12

Jul-1

2Au

g-12

Sep-

12O

ct-1

2N

ov-1

2De

c-12

Jan-

13Fe

b-13

Mar

-13

Apr-

13M

ay-1

3Ju

n-13

Jul-1

3

Tota

l Bed

day

util

isati

on o

ver a

rolli

ng 1

2 m

onth

per

iod

Actual bedday cumulative total Predicted bedday cumulative total

Occupancy

UCL

CL

LCL

10000

10500

11000

11500

12000

12500

13000

13500

14000

14500

Jul 2

009

Oct

200

9

Jan

2010

Apr

201

0

Jul 2

010

Oct

201

0

Jan

2011

Apr

201

1

Jul 2

011

Oct

201

1

Jan

2012

Apr

201

2

Jul 2

012

Oct

201

2

Jan

2013

Apr

201

3

Jul 2

013To

tal

Mo

nth

ly B

ed D

ays

Occ

up

ied

Page 6: Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader.

5 essential Collaborative components

1. A specified topic

2. Clinical, Management & Quality Improvement experts

3. Multi-professional teams from multiple sites /sectors

4. Model for improvement with clear & measurable targets

5. Series of structured activities- Schouten et al. BMJ 2008

Page 7: Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader.

Collaborative Structure

Select Topic

Expert Meetings

Identify Change

Concepts

Pre work

LS 125-26 June

S

P

A D

LS 231 Oct -1 Nov

Collaborative TeamsPhase Two

Supports: emails/ visits/ reports/ sponsors / meetings/ assessments / conference calls

P

A D

S

The Breakthrough Series: IHIs Collaborative Model for Achieving Breakthrough Improvement

LS – Learning Session

LS 06 May 2013

LS 3April 2014

Spread in

LocalitiesDivisions

WardsSectors

Page 8: Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader.

The Steps to Change

Page 9: Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader.

Campaign Milestones

Dragons’ Den session 25 March 2013

Interventions selected 5 -19 April 2013

Collaborative Teams established April/ May 2013

Learning Session 0 6 May 2013 (4 hours)

Learning Session 1 25-26 June 2013

Learning Session 2 31 October – 1 November 2013

Learning Session 3 April 2014

Celebration of Achievements June 2014

Savings Achieved 1 July 2014

Page 10: Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader.

Phase Two Collaboratives

• Medical Admission Pair (MAP)• Improved Management of Complex Pain• Early supported discharge of Stroke• Enhanced Primary Mental Healthcare• Inpatient care for people with diabetes• Reducing disparities for people with gout• Acute Geriatric Care Unit• Medical Assessment Unit• Franklin Co-ordination Service• Mental Health EC Adult Observation Unit • Dementia Care Locality• Prevention of Skin Infections in Community• Environmental Cleaning

Page 11: Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader.

Phase One CollaborativesImplementing changes permanently:• Very High Intensity Users (VHIU)• SMOOTH – Safer Medicines Outcomes on Transfer to

Home• Better Breathing- Pulmonary Rehabilitation • ERAS – Enhanced Recovery after Surgery• Delirium Care• Hip Fracture Management• Transitions of Care - Goal Discharge Date (GDD)

Transition to Phase Two:• Healthy Hearts – Community Rehabilitation for people with heart

failure

• Helping High Risk People - At Risk Individuals Localities Pilot

Page 12: Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader.

Support for Collaboratives

• Campaign Team• Learning Sessions • Coaching &

Mentoring• Monthly reporting• Measurement

analysis• Methodology

expertise• Master classes• IHI Open School

Page 13: Phase Two Learning Session 0 6 May 2013 Diana Dowdle - Campaign Manager David Grayson – Campaign Clinical Leader.

Campaign Team Roles

Collaborative Project Manager:•Responsible for BTS Collaborative methodology•Manages overall Collaborative progress•Coaches teams at Learning Sessions and action periods

Improvement Advisor (IA):•Expert in model of improvement & methods.•Responsible for driving the outcomes•Co-ordinates development of theory for the topic•Change package development•Designs measurement system & data analysis

Average Length Of Stay for Primary Hips and Knees

UCL

CL

LCL4

5

6

7

8

9

10

11

Jun 2

011

Jul 2

011

Aug 2

011

Sep 2

011

Oct 2

011

Nov 2

011

Dec 2

011

Jan 2

012

Feb 2

012

Mar 2

012

Apr 2

012

May 2

012

Jun 2

012

Jul 2

012

Aug 2

012

Sep 2

012

Oct 2

012

Days