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Pharmacy Point of Sale Version D.0 Patch 42
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Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

Mar 28, 2015

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Page 1: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

Pharmacy Point of SaleVersion D.0 Patch 42

Page 2: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

Training Objectives

Review Patch 42 changes

Review Advance Setup of Insurer (ADV) option

New security key for ADV option

How to add a new insurer using Quick Setup of Insurer (INS)

Review Summary of Insurers (SUMI) Report

How to change Insurers to D.0

Page 3: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

IntroductionThe major help desk request for Pharmacy Point of Sale was the need

for a new format or a modification to the format.  Often times a delay in the release of a patch with these changes would takes months and this would result in loss in revenue for many sites. 

 In patch 42, we have done away with formats and have provided

direct access to the user to make changes to BIN, PCN and NCPDP segments immediately.  Once patch 42 is installed, the format layout will be moved to the ABSP insurer file.  All insurers currently setup at each site will run a background conversion and user should not have to make any changes to the current layout.

Also included in patch 42 is the NCPDP version D.0 which goes into effect January 1, 2012. We have tested many top insurers such as Argus, Medco and Caremark among others. Users will have to change the version to D.0 for insurers that are ready to accept claims and for those insurers D.0 testing has been completed.

Page 4: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

• Version D.0 is the new version of the National Council for Prescription Drug programs (NCPDP) standards for pharmacy transactions that replaces version 5.1.

• The mandatory compliance date for Version D.0 is January 1, 2012.

What is D.0?

Page 5: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

• NCPDP version D.0• No more formats to link to insurers• Advance Insurer setup option allows edits by user• Quick and Advance Insurer setup creates a default layout based on insurer type

• New security key for ADV option• SUMI report sorts by 5.1 and D.0 version

Highlights of Patch 42

Page 6: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

• User input needed for the following fields:• NCPDP VERSION: D.0//• BIN NUMBER: 610100//• PCN NUMBER: MEDDPRIME//• RX - Dispensing Fee:• GRACE PERIOD: 0//• RX - Help Telephone #: (888)888-8888//

• Default set for the following fields:Add Disp. Fee to Ingr. Cost: NO//*Contract Required: NO//Total exclusive of Patient Amt: N//INSURER NPI FLAG: BOTH//RX - DIAL OUT TO: ENVOY DIRECT VIA T1 LINE//RX - PRICING METHOD: STANDARD//

Advance Setup of Insurer - ADV

Page 7: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

• MEDICARE

• MEDICARE PARTD?: Y//

• Maximum RX's Per Claim: 1//

• RX PRIORITY: 650//

• NCPDP FIELD SPECIAL CODE:

• 304, 436, 455

• MEDICAID

• MEDICARE PARTD?: N//

• Maximum RX's Per Claim: 4//

• RX PRIORITY: 5//

• NCPDP FIELD SPECIAL CODE:

• 304, 436, 455

• PRIVATE

• MEDICARE PARTD?: N//

• Maximum RX's Per Claim: 4//

• RX PRIORITY: 20//

• NCPDP FIELD SPECIAL CODE:

• 436, 455

Default for type of insurer

SUPPRESS NCPDP FIELD:115, 147, 334, 350, 354, 357, 359, 360, 361, 364, 365, 366, 367, 368, 384, 391, 420, 458, 459, 494, 495, 496, 497, 498, 499, 524, 995, 996, 997

Page 8: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

ADV – Security Key

• ABSPZ INSURER

• NOTE: With more control, there is also concern for problems for unnecessary changes to insurer setup. A security key (ABSPZ INSURER) has been assigned to the ADV option. It is recommended the security key be allocated only to a supervisor or super user of Point of Sale. Please see your local IT person to have this key assigned to you.

Page 9: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

Are you adding 'D-ARGUS' as a new ABSP INSURER (the 190TH)? No// Y (Yes)

NCPDP VERSION: D.0

BIN NUMBER: 123456

PCN NUMBER: TEST123

MEDICARE PARTD?: Y//

Maximum RX's Per Claim: 1//

Select the PRICING METHOD

RX - PRICING METHOD: STANDARD//

NOTE: It is recommended to use this option when setting up a new insurer before any changes are made in the Advanced Insurer Setup Option

POS - Pharmacy Point of Sale MGR - Pharmacy POS Manager Menu SET - Pharmacy Point of Sale Setup Menu INS - Edit Pharmacy POS Insurance settings INS - Quick setup of insurer

Quick Setup of Insurer - INS

Page 10: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

NAME: D-ARGUS//

TYPE OF INSURER: PRIVATE// ??

Choose from:D MEDICAID FIP PRIVATEMD MCR PART D

TYPE OF INSURER: PRIVATE// MD MCR PART D

LONG NAME: D-ARGUS//STREET: P.O. BOX 298CITY: TROYSTATE: NEW YORK//ZIP: 12181//PHONE: (888)888-8881

REG - Patient registration TM - Table Maintenance Menu INS - Insurer File Menu EINS - Add/Edit an Insurer

Adding A New Insurer

Page 11: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

POS - Pharmacy Point of Sale MGR - Pharmacy POS Manager Menu SET - Pharmacy Point of Sale Setup Menu SUMI - POS Setup - Summary of Insurers

Summary of Insurers – SUMI

PHARMACY ELECTRONIC CLAIMS INSURERS NOV 17,2011 16:51 PAGE 1

Grace Ins.

Disp Fee Per Sel.

Insurer Pricing Formula Override Override Pts.

--------------------------------------------------------------------------------

----- Using NCPDP VERSION: 5.1

BIN: 123456

NPI FLAG: BOTH

D-RX AMERICA STANDARD 4.50 0 650.00

BIN: 600428

NPI FLAG: BOTH

GROUP HEALTH RX STANDARD 4.50 0 20.00

WESTERN RX STANDARD 4.50 0 20.00

LOVELACE SALUD RX STANDARD 4.50 0 5.00

NPI FLAG: EMPTY

----- Using NCPDP VERSION: D.0

BIN: 123221

NPI FLAG: BOTH

CXX PRIVATE D.O STANDARD 20.00

BIN: 123321

NPI FLAG: BOTH

XYZ MEDICAID D.0 STANDARD 5.00

Page 12: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

• 1. Run Fileman Report of all insurers/BIN/PCN• 2. Completed D.0 testing payer list• 3. Print list of NCPDP fields• 4. Caremark, Medco, Argus setup examples• 5. Common rejections• 6. Suppress/un-suppress NCPDP fields

D.0 checklist

Page 13: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

OUTPUT FROM WHAT FILE: ABSP INSURER//

SORT BY: NUMBER// RX - NCPDP Record Format 

START WITH RX - NCPDP Record Format: FIRST//

WITHIN RX - NCPDP Record Format, SORT BY:

FIRST PRINT FIELD: NAME;C1;L30;"" 

THEN PRINT FIELD: "^";C31;L1

THEN PRINT FIELD: RX - NCPDP Record Format;C32;L30;""

THEN PRINT FIELD: RX - NCPDP Record Format:    <- DO NOT FORGET TO USE A COLON TO WALK OVER TO FORMAT FILE

THEN PRINT ABSP NCPDP FORMATS FIELD: "^";C62;L1

  THEN PRINT ABSP NCPDP FORMATS FIELD: NDC BIN Number;C63;L15;""

  THEN PRINT ABSP NCPDP FORMATS FIELD: "^";C78;L1

  THEN PRINT ABSP NCPDP FORMATS FIELD: Processor Control Number;C79;L20;''

    THEN PRINT ABSP NCPDP FORMATS FIELD:

THEN PRINT FIELD:

 Heading (S/C)://

STORE PRINT LOGIC IN TEMPLATE:

DEVICE: ;132;5000

 

List of Insurers that are associated with formats

Fileman Report

Page 14: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

File Man Report - Example• ABSP INSURER LIST DEC 15,2011 11:13 PAGE 1• Processor Control Number• ------------------------------------------------------------------------------------------------• RX NC SENIOR CARE PROGRAM ^ACS NC SENIOR CARE 5.1 ^610084 ^• RX D-SILVERSCRIPT ^ADV RX MGT MEDICARE PDP 5.1 ^004336 ^ADV HDN• RX ADVANCE RX ^ADVANCE PRSCPT MGMT ADV 5.1 ^004336 ^ADV HDN• D-SILVER SCRIPT ^ADVANCE PRSCPT MGMT ADV 5.1 ^004336 ^ADV HDN• RX AETNA US PHARMACY ^AETNA 5.1 ^610502 ^670000• RX ANTHEM ^ALASKA NATIVE TRIBAL HLTH 5.1 ^004336 ^WISRX• MAILHANDLERS ^ALTA RX 5.1 ^002286 ^6000002286• ALTA RX ^ALTA RX 5.1 ^002286 ^6000002286• PHARMANET RX ^ALTA RX 5.1 ^002286 ^6000002286• RX AMERICAN HEALTH CARE ^AMERICAN HEALTH CARE 5.1 ^610118 ^AHC TQC• RX D-CMS DUAL ^ANTHEM 5.1 ^610575 ^• RX AMERIHEALTH MERCY ^ARGUS REGENCE BCBS WA 5.1 ^600428 ^• ARGUS RX ^ARGUS REGENCE BCBS WA 5.1 ^600428 ^• D-BC/BS OF NORTH DAKOTA ^BC/BS NORTH DAKOTA 5.1 ^610455 ^NDBCS• RX BLUESCRIPT ^BLUESCRIPT BCBS ILLINOIS 5.1 ^011552 ^ILSC• MEDICAID-TEST ^CALIFORNIA MED-CAL 5.1 ^610442 ^NONE• RX CAREFIRST ^CAREFIRST BCBS 5.1 ^011834 ^03000000• CAREMARK D.0 447225 ^CAREMARK 5.1 ^610029 ^CRK• RX D-ADVANTRA RX ^CAREMARK 5.1 ^610029 ^CRK• HAMMERMILL HEALTH ^CAREMARK 5.1 ^610029 ^CRK

Page 15: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

ftp://ftp.ihs.gov/rpms/POS/

D.0 Payer Implementation List

Page 16: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

Argus Payer Tab

Page 17: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

• NCPDP• FIELD• NUMBER NCPDP FIELD NAME• --------------------------------------------------------------------------------• 101 BIN NUMBER• 102 VERSION/RELEASE NUMBER• 103 TRANSACTION CODE• 104 PROCESSOR CONTROL NUMBER• 109 Transaction Count• 110 Software Vendor/Cert ID• 111 Segment Identification• 112 Transaction Response Status• 113 MEDICAID PAID AMOUNT• 114 MEDICAID SUBROGATION ICN• 115 MEDICAID ID NUMBER• 116 MEDICAID AGENCY NUMBER• 117 BILLING ENTITY TYPE IND• 118 PAY TO QUALIFIER

POS-Pharmacy Point of Sale RPT-Pharmacy electronic claims reports OTH-Other reports FLD-List NCPDP Fields

List of NCPDP fields

Page 18: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

Caremark D.0 setupSelect Edit Pharmacy POS Insurance settings Option: ADV Advanced setup of

insurer

Select ABSP INSURER NAME: CAREMARK( CAREMARK )....

NAME: RX D-CAREMARK//NCPDP VERSION: 5.1// D.0 BIN NUMBER: 610029//PCN NUMBER: CRK//

Select NCPDP FIELD SPECIAL CODE: 455// 110 Software Vendor/Cert ID

SPECIAL CODE: S ABSP("X")=“D012000084"

Page 19: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

Argus D.0 SetupSelect Edit Pharmacy POS Insurance settings Option: ADV Advanced setup of

insurer

Select ABSP INSURER NAME: ARGUS( ARGUS )...

NAME: ARGUS RX//

NCPDP VERSION: 5.1// D.0

BIN NUMBER: 600428//

PCN NUMBER: 03020000

Select NCPDP FIELD SPECIAL CODE: 455// 110 Software Vendor/Cert ID

SPECIAL CODE: S ABSP("X")="601DN30Y"

Page 20: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

Medco D.0 SetupSelect Edit Pharmacy POS Insurance settings Option: adv Advanced setup of

insurer

Select ABSP INSURER NAME: medco( MEDCO/MEDCOST )......

NAME: MEDCO RX//

NCPDP VERSION: 5.1// D.0

BIN NUMBER: 003585//

PCN NUMBER: 49110//

Select NCPDP FIELD SPECIAL CODE: 455// 110 Software Vendor/Cert ID

SPECIAL CODE: S ABSP("X")="INF"

Page 21: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

M/I Gross Amount DueUnsuppress Field 430

Value In Gross Amount Due Does Not Follow Pricing FormularyUnsuppress field 412

M/I Patient Last NameUnsuppress field 311                                         

M/I Cardholder IDUnsuppress field 313

Express Scripts – TricareGroup Number change from TRRX to DODA

Correcting the top 5 rejectionsCorrecting Rejections

Page 22: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

Example Rejection

- - Prescription - -Authorization Number: 113145297006024999Medication Order: 1Prescription/Service Ref Num: 815214Prescription/Srvc Ref Num Qual: 1Prior Auth Processed Date: NOV 10,2011Reject code: 20 M/I Cardholder Last NameReject Count:1Response Status (Prescription): RTransaction Response Status: REJECTED CLAIM

Page 23: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

Suppressed – The NCPDP field is not going across on the claim

Unsuppressed – The NCPDP field will cross over on the claim

Suppressed vs. UnsuppressedDefinitions

Page 24: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

Unsuppress NCPDP Fields

Select SUPPRESS NCPDP SEGMENT: Narrative//

Select SUPPRESS NCPDP FIELD: 997// 313 CARDHOLDER LAST NAME

...OK? Yes// Y (Yes)

SUPPRESS NCPDP FIELD: 313// @

SURE YOU WANT TO DELETE THE ENTIRE SUPPRESS NCPDP FIELD? Y (Yes)

Select SUPPRESS NCPDP FIELD:

Note: Anytime a field is unsuppressed use the option NEW to resubmit your claim

Page 25: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

POS - Pharmacy Point of Sale MGR - Pharmacy POS Manager Menu SET - Pharmacy Point of Sale Setup Menu INS - Edit Pharmacy POS Insurance settings RPMS - Enter/edit RPMS Insurance file RX settings

Enter/Edit RPMS Insurance File Rx Settings

Select INSURER NAME: D-ARGUS NEW YORK 12181 ...OK? Yes// Yes

RX BILLING STATUS: ??

These codes identify how to process pharmacy charges for a payer.

Code "U" means drugs are not billable. Code "O" means only outpatient drugs are billable. Code "P" means the drugs are billable through Point Of Sale.

Choose from:

U UNBILLABLE O OUTPATIENT DRUGS ONLY P BILLED POINT OF SALE

RX BILLING STATUS: BILLED POINT OF SALE

Page 26: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

Three Tiered Support Structure

Help Desk

Area IT Support

Local Support

Phone: 888-830-7280E-mail:

[email protected]

Page 27: Pharmacy Point of Sale Version D.0 Patch 42. Training Objectives Review Patch 42 changesReview Advance Setup of Insurer (ADV) optionNew security key for.

Questions

How do you do this…

I don’t Understand

Can you explain

Help!!

Why this happening?

What if…