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1 PETROLEUM CONSERVATION RESEARCH ASSOCIATION NEW DELHI (MINISTRY OF PETROLEUM &NATURAL GAS) TENDER DOCUMENTS FOR Comprehensive Annual Maintenance Contract (AMC) for Computer equipments at Delhi Tender Ref. Number : PCRA/IS/AMC/04/2015 TENDER COST : Rs.1000/- Total No of Pages : 28
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Page 1: PETROLEUM CONSERVATION RESEARCH · PDF fileTENDER DOCUMENTS FOR Comprehensive Annual Maintenance Contract ... Comprehensive Annual Maintenance Contract (AMC) ... CCNA, CCNP, MCSE,

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PETROLEUM CONSERVATION RESEARCH ASSOCIATION

NEW DELHI

(MINISTRY OF PETROLEUM &NATURAL GAS)

TENDER DOCUMENTS

FOR

Comprehensive Annual Maintenance Contract (AMC)

for

Computer equipments at Delhi

Tender Ref. Number : PCRA/IS/AMC/04/2015

TENDER COST : Rs.1000/-

Total No of Pages : 28

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ISSUE LETTER OF BIDDING DOCUMENT

SUB: Comprehensive Annual Maintenance Contract (AMC) for Computer equipments at Delhi

TENDER No : PCRA/IS/AMC/04/2015

The one set of tender document containing 28 number of pages indicated in the index sheet is

issued to:

Name of Tenderer:------------------------------------------------------------------- Address of Tenderer:----------------------------------------------------------------------------------- ----------------------------------------------------------------------------------- ----------------------------------------------------------------------------------- The fees for this one set of tender document is Rs.1000.00 (non-refundable).The tender document

is sold vide Receipt No./DD/Pay Order No.----------------------

Dated----------------------------------Drawn on bank----------------------------------------. Additional Director (IS)

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NOTICE INVITING TENDER

TENDER No : PCRA/IS/AMC/04/2015 Date: 24/04/2015 Sealed tenders are invited for &on behalf of PETROLEUM CONSERVATION RESEARCH ASSOCIATION ( Ministry of Petroleum and Natural Gas) under two bid system (Part-I) i.e. Techno-Commercial Bid &Part-II, i.e. Price Bid) from bonafideexperienced &reputed bidders for the job given below:

BRIEF DETAILS OF THE TENDER: Name of Work Comprehensive Annual Maintenance Contract (AMC) for Computer

equipments at Delhi

Tender No. TENDER NO : PCRA/IS/AMC/04/2015

Tender Cost Rs.1000.00 (Rupees One Thousand only) by Demand Draft in favour of PCRA, payable at New Delhi.

Earnest Money Deposit

Rs. 60,000/- (Rupees Sixty Thousand only) by Demand Draft/Pay Order in favourof PCRA, payable at New Delhi from Nationalized/Scheduled Indian Bank.

Issue of Tender Document

27.04.2015 to 04.05.2015 (between 1000 hrs to 1700 hrs)

Place of Issue Addl. Director (IS)

Petroleum Conservation Research Association,

3rd Floor, Room No. 301, SanrakshanBhavan,

10, BhikajiCama Place,

New Delhi -110066 or

Download from PCRA web site (www.pcra.org)& submit with tender

fee of Rs. 1000/- as DD Submission / Receipt of Tender (Part-I & Part-II)

05.05.2015 up to 1500 hrs. in the tender box placed in front of the office of:

Addl. Director (IS)

Petroleum Conservation Research Association 3rd

Floor,

SanrakshanBhavan, 10, BhikajiCamaPlace, New Delhi– 110066

Time for Opening of Tender

Part-I i.e. Techno-Commercial Bid of the Tender shall be opened on

05.05.2015 up to 1530 hours in presence of authorized

representatives of tenderers.

Part-II (Price Bid) of the Techno-Commercial acceptable Bidders shall

be opened at a later date.

Guidelines for Submission of Bids :

Interested bidders are required to submit the bid documents in one sealed packet which should be superscribed “Comprehensive Annual Maintenance Contract (AMC) for Computer equipments at Delhi” and should reach on or before 05.05.2015 (upto 1500 hrs) at following address.

Addl. Director (IS)

Petroleum Conservation Research Association

SanrakshanBhavan, 3rd Floor, Room No. 301 10, BhikajiCama Place, New Delhi –110 066

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The proposal is to be submitted on Two Bids Basis. The packet should contain two envelopes – Part-I shall contain original offer alongwithTender fees &EMD. Superscribed “TECHNICAL BID” – containing the EMD, all documents, including this tender document, duly signed and with Company seal, on each page, and the Company’s credentials;

and Part-II shall contain only price bid without any condition Superscribed “PRICE BID”.Nooverwriting or use of correction fluid shall be accepted. Any correction shall be legible and signed by the authorized signatory. All the pages of the bidding document along with the supporting papers to be self-attested by the authorized signatory as a token of their acceptance of terms & conditions of this tender Validity of Bids Bid must be valid for 90 days from the date of opening/ revised date of opening. TENDER FEE Tender fee of Rs.1,000/- (One Thousand only) shall be paid separately by DD in favor of PCRA, payable at New Delhi from nationalized / scheduled Indian bank. Technical Bids not accompanied by Tender fee are liable to be rejected. EMD (Earnest Money Deposit) EMD of Rs.60,000 (Sixty Thousand only) shall be paid separately by DD in favor of PCRA, payable at New Delhi from nationalized / scheduled Indian bank. Technical Bids not accompanied by Earnest Money are liable to be rejected.

1 Queries, if any, regarding bids should be submitted in writing to the Addl. Director (IS) in writing on the above address, or via e-mail to [email protected] before 05-05-2015 by 1500 hrs.

2 No queries would be entertained after the above date i.e. 05-05-2015.

3 PCRA reserves the right to solicit additional information from Bidders.

4 PCRA reserves the right to accept or reject any or all bids; and to select the Bidder(s) which, in the sole opinion of the Project, best meets the project’s interest. PCRA also reserves the right to negotiate with potential Bidders so that its best interests to fulfill the need of project are served.

5 Conditional bids would be rejected outright.

6 PCRA reserves its right to withdraw / cancel / alter the bid document at any stage.

Pre-Qualification Requirements: The bidders that intend to participate shall meet the qualifying requirements as mentioned under clause “1.0 Eligibility Conditions: -“ of Tender document and shall submit substantiating documents in support of their claim, alongwiththeir bid.

Evaluation of Technical Bids

Based on Technical Documents submitted, the bidders would be shortlisted based on the pre-qualifying criterion.

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Evaluation of Financial Bids

1 Finance bid of only technically acceptable solution would be opened.

2 The evaluation would be on L1 basis for total cost of Computer Equipments, Hardware Engineer & Network Administrator

Scope of work

As mentioned in clause “4.0 Scope of Work” of tender document.

Thanking you,

For &On behalf of

PETROLEUM CONSERVATION RESEARCH ASSOCIATION

(P P BHATNAGAR) AdditionalDirector (IS)

Petroleum Conservation Research Association

3rdFloor, SanrakshanBhavan,

10,BhikajiCamaPlace, NewDelhi-110066 Date:27.04.2015

Place: New Delhi

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TENDER DOCMUMENT 1.0 Eligibility Conditions: -

1. The Bidder should be in the field of Computer Maintenance for the past more than 10 Years . Proof with regard to this should be submitted in technical bid .

2. The Bidder should be an ISO 9001 : 2008 Certified Company in the field of Computer maintenance and AMC . Valid Certificate to this effect should be enclosed in the Technical Bid .

3. The Bidder should have a minimum turnover of more than Rs. 3.0 Crores in the Last 03 Consecutive Years out of which Rs. 30 lacs should be in the field of Computer Maintenance and AMC .Copy of the P&L Account and Balance Sheet Certifying the same dually certified by the Charted Accountant should be Enclosed along with the Technical Bid

4. The Bidder should have the experience of maintaining a minimum 100 PCs or more for

last three years in continuity in any Central/ State Government Ministry/ Department/ PSU and should have a minimum turnover of Rs. 3.0 crore The proof for the same is to be submitted.

5. At present, the bidder should be providing Satisfactory AMC services to at least one

other Central / State Government Ministry/ Department/ PSU. A certificate of providing satisfactory service during the AMC period from the competent authority (IT head or signatory authority of AMC work order) of such central / state government Ministry / department/ PSU is required to be submitted as proof for the same.

6. The Bidder should be Authorized ServiceProvider based in Delhi and NCR Region of at

least any one of the following companies: HP, Dell, Wipro, HCL, Acer, Samsung, Lenovo,. Proof is to be submitted.

7. The Bidder should have in-house Test and Repair Centre at Delhi/ NCR. The address of Test and Repair Centre is to be submitted. This may be inspected by PCRA authorities in case of need.

8. The Bidder must have a Permanent Account Number (PAN). A copy of PAN is to be

submitted.

9. The Bidder must have a currently valid Sales Tax/ VAT/ Service Tax/ Trade Tax

Registration Certificate. A copy of Sales Tax/ VAT/ Service Tax/ Trade Tax Registration

Certificate is to be submitted.

10. The Bidder should not be blacklisted by any Central/ State Ministry/ Department/ PSU/ any other Govt. Organization/ DGS&D/ KendriyaBhandar/ NCCF during last three years. A Certificate to this effect is to be submitted.

11. The Bidder should haveprovided services of residentcomputer hardware engineer and

Network Administrator to any other central / state govt ministry / department / PSU. The remuneration of thesehardwareEngineer& Network Administrator should be in accordance to the Minimum Wages laid by the Govt of India (Proof is to be submitted) . In addition the Bidder should have CNE, CCNA, CCNP, MCSE, RHCE and other Certified Engineers, on their own payroll to take care of the network and to provide solutions on the spot. (CV of such engineers and proof of their employment is to be submitted)

12. The Bidder should enclose a Copy of the NIT dually signed and Stamped agreeing to all the terms and Conditions alongwith the Technical Bid

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13. The Formation of the Bidder i.e. whether a Limited Company , Partnership or Sole

Proprietor should be clearly indicated relevant document indicating the name of all the Directors / Partners should be submitted along with the Technical Bid . In case of the bidder being a Limited Company / Partnership names of all the Directors / Partners be indicated clearly . The Person Signing the Bid should be Authorized by all Directors / Partners to Sign the Bid . In case the Signing Authority is one of the Directors / Partner he should be Authorized by all other listed directors to sign the Bid . In case of Sole Proprietorship firm the Bid should be Signed by the Proprietor or by Person Authorized by the Proprietor . Failing this the Bid would be rejected.

The bids are to be submitted in two separately sealed envelopes super-scribing as follows:

a) “Technical Bid for Tender : PCRA/IS/AMC/04/2015”

b) “Commercial Bid for Tender: PCRA/IS/AMC/04/2015”

Both the sealed envelopes are to be sealed in another envelop super-scribing as “Bids for Tender: PCRA/IS/AMC/04/2015”

2.0 Performance Security & Service Standards

1. The AMC vendor shall furnish performance security to the PCRA for an amount of 10% of contract value in the form of Bank Guarantee as in Performa of Annexure III, within 15 days of receipt of the Advance Work Order (AWO). The Performance Guarantee will be for a period of 15 months. If the AWO is not accepted, then the bid security will be forfeited. In case of extension of AMC/ Tender, the performance security is to be extended correspondingly. Performance Security shall remain valid for a period of 60 days beyond the date of completion of all contractual obligations of the vendor.

2. The company should have adequate physical infrastructure to support AMC project like in-house Test and Repair Center at Delhi/ NCR. This may be inspected by PCRA authorities in case of need.

3. AMC vendor has to do all repair works, as far as possible on site. In emergent cases the Contractor will be allowed to take only Five (5) Computers/Peripheral machines for not more than 48 hours at one time. The Computer/Peripheral machines must be repaired / completed in all respect and installed at original site within 48 hrs.

4. In appropriate cases of taking away the Computer /Peripheral, the PCRA can ask for a standby system.

5. The AMC vendor shall not subcontract any part of this contract to a third person without written consent of the PCRA

6. Delay in performance of services shall attract penalty for the AMC vendor.

3.0 Payment Terms

1. Payment for AMC will be made on quarterly basis based on the number of PCs and peripherals, taken over/ removed from AMC on pro-rata basis. Following documents are to be submitted at the end of each quarter for making payments:

(i) Monthly Computerized call reports in original duly signed and stamped by the user/ officer with date as per logbook.Details of LAN Connections addition/deletions/shifting reports (if any) duly signed by the user/officer and verified by the computer in-charge.

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(ii) Summary of the call reports for calls attended in the respective quarter.

(iii)Pre receipted AMC bill in duplicate.

(iv)Proof of having paid the employer’s contribution to EPFO in respect of Hardware Engineers/ Network & Security Administrator posted in PCRAfor the quarter for which the bill is submitted for payment. Payment for any quarter shall be made only after receiving the above proof.

4.0 Scope of Work

1. All IT equipment’s as per enclosed list at Annexure– A are covered under comprehensive AMC, including cost of spare parts, repair cost, transportation cost if required to be taken to service provider’s service center etc. Cost of consumables, as defined in this document, however are not included and shall be provided by PCRA.

2. Preventive maintenance is to be carried out every quarter.

3. Configuration of software , derivers, on Desktops and laptops.

4. Receiving the users IT related complaints, creating complaint call sheets, attending the call and rectifying hardware & driver related issues.

5. Providing services of following IT experts at office of PCRA at Bhikajicama place:

a. Computer Hardware Engineer

b. Computer Network and Security Administrator

6. All Systems, under AMC, have to be maintained during the entire period of contract in working condition with regular Quarterly Preventive Maintenance, servicing of the computer hardware and software (including power cords with plugs and printer cables, 9 to 25 pin converter, speakers, power adaptors/converters, internal PCI cards), and other equipments, checking with software test programs and removal of fault on calls including removal of any functional disorder of the computer systems such as corruption of software programs and data.

7. All the parts of Printers/ Monitors/ Scanners except consumables ( Floppies, Printer Heads, Ribbons, and toner Cartridges/ drums; Cassettes) e.g. Teflon, Roller, Sensor, Control Card, Power Cable, Printer Cable, PCBs, Cards, Chips, Buttons, Power Supply, Electronic/ Mechanical parts etc. are to be replaced by the Vendor. Installation of new Internet (LAN connections including LAN cable laying and installation of I/O boxes etc.)

8. The AMC vendor shall maintain a Call (log) book for fault booking and clearance. The firm shall record the calls attended and quarterly regular services rendered and get the signature of the user along with User's name, Designation, Telephone and Room Number. Original of the call reports shall be attached with the bills for payment.

9. The AMC vendor shall do the comprehensive maintenance of all the items as mentioned in this document. The AMC Vendor shall also execute any addition/ deletion/ shifting of LAN nodes as per requirement. The consumable items like Floppies, Printer Heads, Ribbons, and toner Cartridges/ drums; Cassettes shall not be covered under this contract. Consumable items listed herein and antivirus packages for removal of virus shall be provided by PCRA. The AMC vendor shall also provide manpower to repair the items not covered under AMC/Software support required due to emergency/ urgency, however spares for such items shall be provided by the PCRA..

10. Hard Disks shall be covered under AMC, and in case any hard disk goes faulty in any machine, the same shall be replaced with Hard Disks of SEAGATE/ SAMSUNG make of the same or higher capacity. Similarly if any motherboard goes faulty it shall be replaced either by a similar motherboard or else with an Intel Motherboard. SMPS, all types of VDUs (Monitors), Keyboards, Modem, mouse and Ethernet Cards, PC Switches, Power Cables, Printer Cables, Printer Teflon etc. should be kept in sufficient numbers as standby by the AMC vendor for supply to PCRA free of cost as a replacement against faulty ones.

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11. The selected bidder during the Course of attending “On Call Service" or during the course of Preventive Maintenance Service, noticing requirement of any spare parts shall replace such parts and clear the fault at the site of equipment. Replacement of parts should be done with the approval of PCRA personnel and a record is to be maintained with the computer in-charge. Necessary and sufficient spares have to be kept ready with them for immediate replacement. All such spare units brought and stored by the contractor in the computer room will have to be kept and maintained in an inventory register to be kept with the computer in-charge.

12. Preventive maintenance will be carried out once in each quarter. Preventive maintenance will include inspection of each system, scanning hard disk for any defects/ problems therein and obtain a satisfactory working certificate from the user after cleaning of the system i.e. PC/ Monitor/ Printer/ Key Board /CD ROM Drive/ FDD and other accessories with a blower/ vacuum cleaner as per requirement and wiping the surface of the systems with a good quality cleaning liquid, cloth and brush etc. All the equipment/ material required for Preventive maintenance e.g. Blower/ Vacuum Cleaner/ Cleaning Liquid/ Cloth/ Brush etc. shall be arranged by Vendor. PCRA shall not provide these. On no account, equipment or its accessories shall be allowed to be taken out of its normal installed location. Only replacement of sub assemblies of the whole unit on a like-by-like or later version basis will be permissible and the replacement of such assemblies should be done with the written approval of maintenance In- charge of PCRA. Before taking up preventive maintenance, the contractor will submit a schedule of preventive maintenance.

13. Routine cleaning of all the PCs and their accessories has to be carried out once in a month with a good quality cleaning liquid, cloth and brush etc. This shall not be necessary in last month of the quarter, because routine cleaning of PCs shall be carried out under the preventive maintenance schedule to beexecuted as detailed in Para 8 above. All the equipment/ material required e.g. Blower/ Vacuum Cleaner/ Cleaning Liquid/ Cloth/ Brush etc. shall be arranged by Vendor. PCRA shall not provide these.

14. The maintenance engineer of the AMC vendor will submit a service slip to PCRA in-charge after each replacement of parts showing the parts removed and parts installed with full details of the part name, type, Model No., Sl. No. etc.

15. Provision of Resident Engineers for AMC and cleaning/ preventive maintenance of Computers Systems :-

a. The vendor shall be required to depute minimum one full-time resident

Engineers (these Engineers shall be deputed specifically for AMC of Computer Systems).

b. The duty hours for the System Administrator/Engineers shall be from 9:00 Hrs to

18:00 Hrs (Monday to Saturday).The System Administrator/Engineers may be required to stay beyond office hours occasionally without any allowances/ overtime from PCRA.

16. The Resident Engineers should possess following minimum qualifications:

a. Hardware engineer -- 3 years Bachelor’s Degreewith minimum 60% marks from

a government recognized university / college / institution& six months full time Diploma in computer hardware repair& software maintenance from a reputed instituteand minimum 2 years’ experience in hardware maintenance in a reputed firm.

b. Network & Security Administrator – 3 years Bachelor’s Degree with minimum 60% marks from a government recognized university / college /

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institution&Certified engineer in Networking & System Administration (CCNA / MCSA / MCSE) from a reputed instituteand minimum 4 years’ experience inNetwork Administration & System Administration under Windows environment in a reputed firm.

c. The engineer must be in bidder’s payroll for at least one year before the same is deployed in PCRA.

d. The qualification of engineers along with their Identity cards shall be verified at the start of AMC. Any Government issued Photo Identity card shall also be required during the Engineer’s verification before the start of AMC.

17. The Networking &System Administrator/ Hardware Engineers may be called to work on Sundays/holidays in case of urgent requirements.

18. PCRA may request, at any stage during AMC, for a change of any/ all Engineers/ Help Desk/ Helpers if they do not meet the PCRA requirements properly or do not perform to the satisfaction of PCRA. And if the AMC vendor is not able to provide the qualified Engineers/Help Desk/Helpers within one week after such request, then PCRA shall impose a penalty as specified in 13.4 below and the decision of PCRA in this regard shall be final and binding on the AMC vendor. Non-adherence to the duty hours shall invite a penalty as specified in 13.4 below and the decision of PCRA in this regard shall be final and binding on the AMC vendor.

5.0 SLAs &Penalty:

1 All faults booked before 11.00 Hrs. on any working day will have to be rectified the same day. Fault booked after 11.00 Hrs. will have to be attended latest by next day.

2 In case the firm fails to rectify within the time frame it has to provide a standby identical system on the next working day before 11.00 Hrs. and take parallel action for repairing.

3 If the firm fails to make the system working by any of the two options, penalty of Rs. 200/- (Rupees Two Hundred only) will be imposed per working day per system from the next working day of the booking of the fault. Fault booked will be treated as rectified if and only if the AMC Contractor gets satisfactory report from the user on the date of rectification. Every week end the AMC Contractor will have to bring his records of booking and repairs carried out for verification.

4 Penalty for fault in critical components like Line printer and other equipments is as follows:

(i) Breakdown of Colour Laser Jet Printer ---- Rs. 1000 per day

(ii) Breakdown of Laptop

---- Rs. 1000 per day

(iii) Breakdown of Line printer

---- Rs. 1000 per day

(iv) Breakdown of Server

---- Rs. 1000 per day

Breakdown period will include Saturdays, Sundays and Holidays also.

5 In case of non-adherence to preventive maintenance schedule, a penalty of 10% of the

total of AMC charges for the Quarter for every such failure in a quarterly schedule will be recovered.

6 In case of fault where no STAND BY is provided and fault persists beyond ONE WEEK or faulty equipment is taken by vendor for repair and not returned within ONE WEEK after repair, PCRA shall be at liberty to get the same repaired from outside source and recover the cost from AMC Vendor from the pending AMC bill or from performance bank guarantee. The purchaser is not bound to issue any notice to the AMC vendor for the repair of such items. In case any damage/ loss is caused due to mishandling or improper rectification of fault or otherwise the loss shall be recovered from the vendor.

7 All the Engineers shall mark their daily attendance in a register maintained with the computer-in-charge. There shall be no leave of any sort given to the resident Engineers from PCRA side. If any Engineer want to be on leave, then he shall have to inform computer-in-charge and the AMC vendor. The AMC vendor on such request from

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Engineer shall arrange a suitable substitute for that Engineers. If the AMC vendor fails to provide a suitable substitute for the Relieved Engineer or if the Engineer remains absent from his/her duty, or do not adhere to duty hours then following additional penalty shall be imposed on the vendor

A System Administrator/ Engineer

------- Rs. 500/- per day

5 Taking over/ Handing over of systems:- a. All the systems are to be taken over for maintenance by the firm simultaneously

with signing of the agreement in working condition. AMC vendor may inspect and bring out faulty units, which he is not in a position to take over for AMC without repairs (The repair may have to be got done by outgoing AMC vendor or by PCRA as applicable). If no such list/ information are submitted within next 7 working days it will be treated as all the machines have been taken over by him and no separate letter will be issued by PCRA in this regard. In case of major repairs requiring in any machine for which separate charges are to be claimed, the contractor may submit a detailed estimate for approval of the competent authority of PCRA within a period of one week from the date of agreement and thereafter all the systems shall be deemed to have been taken over by the vendor satisfactorily and no such claim will be entertained.

b. After expiry of the contract all the machines are to be handed over by the outgoing AMC vendor to the officer in-charge or to the new AMC vendor within 7 working days of expiry of contract in working conditions and a certificate to this effect is required to be obtained by the firm from the concerned officer in-charge of the maintenance and to be produced along with the final claim of the AMC charges. The faults pointed out by new AMC vendor during the inspection before takeover of the Computer systems are to be rectified within next one working day by the outgoing AMC vendor, and any further delay in rectification of faults thus pointed out shall make him liable for imposition of penalty as per Tender terms and conditions applicable to outgoing AMC vendor. Failure to handover all the machines after 7 days will attract penalty at the rate of Rs. 100/- per day per machine not handed over.

6 A monthly computerized call reports to be maintained serially for the number of complaints attended on call basis and a report for carrying out monthly routine cleaning of Computer Systems/ Accessories and report of quarterly preventive maintenance shall be furnished to the respective PCRA in-charge of maintenance by the 7th of the following month both in the form of hard copy and soft copy. The quarterly bills/ claims shall not be entertained in case this is not followed strictly.

7 The agreement shall be in force for a period of one year initially, which shall be extendable by a further period of one year on same terms and conditions by giving notice in writing before the expiry of current agreement, if decided upon to do so by PCRA.

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Annexure - A

List of Equipments for AMC S.No. Equipment Equipment Make Qty. Unit

1 Desktop PC+TFT Monitor + Keyboard + Mouse

HCL Infiniti M A355 Pro 9 Nos.

2 Desktop PC+TFT Monitor + Keyboard + Mouse

Lenovo CPU Think centre M93P (Warranty upto years )

14 Nos.

3 Desktop PC+TFT Monitor + Keyboard + Mouse

Compaq SG3153IL 15 Nos.

4 Desktop PC+TFT Monitor + Keyboard + Mouse

HP EVO - P-IV 5 Nos.

5 Desktop PC+TFT Monitor + Keyboard + Mouse

HP Vectra VL -420 P-IV 9 Nos.

6 Desktop PC+TFT Monitor + Keyboard + Mouse

IBM Netvista – P- IV 8 Nos.

7 Desktop PC+TFT Monitor + Keyboard + Mouse

Lenovo M58E 2 Nos.

8 Desktop PC+TFT Monitor + Keyboard + Mouse

Assembled PC – P-IV 2 Nos.

9 Server+ Monitor + Keyboard + Mouse

BM X Series 236, Intel Xeon 1 No.

10 Laptop HP 6530s 6 Nos. 11 Laptop HCL ME Laptop 39 1 No. 12 Laptop HP Mini (Atom Processor) 1 No. 13 Laptop HP Probook 450 1 No. 14 Laptop Lenovo B490 (intel i5) 2 Nos. 15 Laptop Lenovo G450 Laptop 1 No. 16 Laptop Probook 440 G1 i7 6 Nos. 17 Laserjet Printer HP 1008 14 Nos. 18 Laserjet Printer HP 1020 12 Nos. 19 Laserjet Printer HP MFP1005 (Multifunction 1 No. 20 Laserjet Printer HP 1018 1 No. 21 Laserjet Printer HP 1200 Series 2 Nos. 22 Laserjet Printer samsung 1710 1 No. 23 Laserjet Printer Samsung ML-1210 1 No. 24 LaserjetColour printer HP 1215 1 No 25 LaserjetColour printer HP CP 1025 1 No. 26 All in one Printer HP Officejet Pro 8500 2 Nos. 27 All in one Printer Officejet L7408 all-in-one 1 No. 28 All in one Printer Hpdeskjet 1050 1 No. 29 All in one Printer DJ K209g Multifunction 2 Nos. 30 Deskjet Printer HP 5160 3 Nos. 31 Deskjet Printer HP D 2460 1 No. 32 Deskjet Printer HP Photo Smart D5368 2 Nos. 33 Scanner HP Scanjet G3110 3 Nos. 34 Scanner HP Scanjet 2400 1 No. 35 Scanner HP Scanjet 3500C 1 No. 36 Scanner Scanjet G2410 1 No. 37 Switch D link Des-1024D 24 Port 3 Nos. 38 Switch Catalyst 2900 Series XL 24 Port 2 Nos. 39 Switch Intel Express 410T 24 Port 2 Nos. 40 Switch D link Des-DSG-16 (16 Port) 1 No. 41 Switch Cisco 24 Port Standard SF90 2 Nos. 42 Switch Level One 24 Port 1 No. 43 Wifi Router Linksys E1200 4 Nos. 44 Wifi Router Linksys EA2700 2 Nos. 45 Wifi Router DIR 605L 1 No. 46 KVM Switch KVM 8 port:10085-16 1 No. 47 DVD Duplicator DVD Copier (1.7) 1 No.

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Resident Engineer / Administrator

Category Duties Number

H/w engineer

Onsite trouble shooting on laptop, desktop, printer and scanner. Installing software drivers, scanning endpoints, quarterly preventive maintenance, keeping records of call logs 1

Network Administrator

Onsite Server configuration under windows environment, downloading & applying patches, update virus signatures on server, monitoring network traffic on real time basis, trouble-shooting network problem, configuration of switches, security devices such as firewall, proxy server, UTM, taking back-up of server & restoration, creating & configuring users in AD server, keeping records of server logs 1

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ANNEXURE – I

Contract Form 1. This agreement is made this day…………………………between

…………………………….…(name of company) herein after called the first party which expression shall include his heirs, executors and administrators/ their successors and Petroleum Conservation Research Association (HQ), herein after called “PCRA”, the second party, through Assistant Director General (IT-III), PCRA , New Delhi herein after include his successors and assignees, shown as under:-

2. That WHEREAS the first part shall and will execute the work described as

“Comprehensive Maintenance of PCs, Ethernet LAN, Servers, Printers, Ethernet LAN

Switches, Routers, UPS and other IT Items “ in Petroleum Conservation Research

Association), New Delhi details of which are given in this office tender notice

.....................................dated …………at the rated quoted by …………………………vide

their tender………….. dated ………….. and as per all the terms and conditions given

in notice Inviting Tender (NIT) dated………..which shall become part and parcel of this

agreement.

3. that the first party would submit each time the following along with their pre-receipted bills in duplicate in support of their claim:-

(a) Monthly call reports with date and time of call, nature of fault, cleared date and time, user details with signature and designation stamp of the authorized signatory not less than the level of Addl. Director (IS) or any other equivalent or higher officers as the case may be and a authorized by the IT Cell officers later.

(b) Monthly summary of faults as a replica of call reports in RDBMS (either in Excel/spreadsheet format as per the structure devised by PCRA IT Cell) for detailed fault analysis.

(c) User wise log book.

(d) Preventive maintenance reports for each quarter from all the users whose PCs and Peripherals are under AMC, duly signed by the authorized signatory as above.

4. that WHEREAS, the second party shall and will pay on pro-rata basis, based on the numbers of PCs and peripherals taken over, to the first party a sum of Rs…………………., per annum for those PCs and peripherals mentioned in the NIT commencing from ……………… as per payment terms stipulated in tender document.

5. In accordance with the NIT this agreement is made for a period of one years from …………..,

IN WITNESS THEROF THE ABOVE MENTIONED PARTIES HAVE PUT THEIR SIGNATURES ON THIS ………………DAY OF………………., TWO THOUSAND…………………………

Witness For

AMC Vendor

Witness For PCRA

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ANNEXURE – II Bid Form

Tender No (Name & Address of the Purchaser) Dear Sir,

Date........................

Having examined the conditions of contract and specifications including addenda Nos.….. the receipt of which is hereby duly acknowledged, we, undersigned, offer to supply and deliver ...….......... in conformity with said drawings, conditions of contract and specifications for sum of (Total Bid amount in words and figures) or such other sums as may be ascertained in accordance with the schedule of prices attached herewith and made part of this Bid.

We undertake, if our Bid is accepted, to commence deliveries within ( ) months and to complete delivery of all the items specified in the contract within ( ) months calculated from the date of issue of your Work Order.

If our Bid is accepted, we will obtain the guarantees of a Scheduled Bank for a sum not exceeding 10% of the contract sum for the due performance of the Contract.

We agree to abide by this Bid for a period of 150 days from the date fixed for Bid opening and it shall remain binding upon us and may be accepted at any time before the expiration of that period.

Until a format Work Order of Contract is prepared and executed, this Bid together with your written acceptance thereof in your notification of Utmost care shall be taken for uploading Bill of Quantity & Price Bid and any change/ modification of the price schedule shall render it unfit for bidding. Bidders Award shall constitute a binding contract between us.

Bid submitted by us is properly sealed and prepared so as to prevent any subsequent alteration and replacement.

We understand that you are not bound to accept the lowest or any bid, you may receive.

Dated this ......................day of ..................…., Two Thousand…………………….. Signature of

in capacity of

Duly authorized to sign the bid for and on behalf

of..............

Witness.................... Tele No(s):- Signature.............

FAX No(s)

Address..............

E-Mail Address:-

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ANNEXURE – III

Performance Security Bond Form

(MODEL BANK GUARANTEE FORMAT FOR PERFORMANCE SECURITY)

To The president of India

WHEREAS…………………………………………………………………………(name and address of the supplier) (hereinafter called “the supplier”) has undertaken, in pursuance of contract no……………………………………….dated……………….to supply (description of goods and services)(herein after called “the contract”)

AND WHEREAS it has been stipulated by you in the said contract that the supplier shall furnish you with a bank guarantee by a scheduled commercial recognized by you for the sum specified therein as security for compliance with its obligations in accordance with the contract;

AND WHEREAS we have agreed to give the supplier such a bank guarantee;

NOW THEREFORE, we hereby affirm that we are guarantors and responsible to you, on behalf of the supplier, up to a total of …………………………………..(amount of the guarantee in words and figures), and we undertake to pay you, upon your first written demand declaring the supplier to be in default under the contract and without cavil or argument, any sum or sums within the limits of (amount of guarantee) as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein.

We hereby waive the necessity of your demanding the said debt from the supplier before presenting us with the demand.

We further agree that no change or addition to or other modification of the terms of the contract to be performed thereunder or of any of the contract documents which may be made between you and the supplier shall in any way release us from any liability under this guarantee and we hereby waive notice of any such change, addition or modification.

This guarantee shall be valid until the ……….. …………. day of………..20……..

(Signature of the authorized officer of the Bank) ………………………………………………… Name and designation of the officer ………………………………………………… ………………………………………………… Seal, name & address

of the Bank and address of the Branch

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ANNEXURE – IV Letter of Authorization to Attend Bid Opening

Subject: Authorization for attending bid opening on ---------- (date) in the tender of -------------------

Following persons are hereby authorized to attend the bid opening for the tender mentioned

above on behalf of --------------------- (Bidder) in order of preference given below.

Order of Preference Name Specimen signature

I II

Alternate Representative

Signatures of bidder

Or

Officer authorized to sign the bid

Documents on behalf of the bidder.

Note: 1. Maximum of two representatives will be permitted to attend bid opening. In case,

where it is restricted to one, first preference will be allowed. Alternate

representative will be permitted when regular representative are not able to

attend.

2. Permission for entry to the hall where bids are opened may be refused in case

authorization as prescribed above is not received.

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ANNEXURE – V

Checklist and the order in which the documents are to be submitted for the technical bid

Please check whether all the below mentioned Documents have been supplied. The documents

are to be arranged in descending order while submitting in hard copy format with item no. 1 on

top of all. Please also mention the page no. of the Technical Bid where these documents are

given.

S.No. Documents Page No.

1 Bid security in the form of bank draft for Rs.___________/- 2 The check list 3 Letter of authorization to attend bid opening 4 Power of attorney 5 Copy of Certificates of Registration with EPFO and ESIC. 6 Affidavit that the Bidder is complying with all the applicable Labour Laws and

other relevant laws related to the operations of the Bidder

7 Proof of having the Experience of maintaining a minimum of 100 PCs or More for last two years in any Central / State Government Ministry / Department / PSU

8 Proof / Copy of Current work order of providing AMC services to at least one other Central / State Government Ministry / Department / PSU

9 Copy of Certificate, from Chartered Accountant, of having annual turnover of al least Rs.______________ from its AMC of IT Assets Operation only, during last two financial years

10 Copy of ASP (Authorised Service Partner) Certificate from at least any one of the following companies: HP, Compaq, Dell, IBM, Intel, Microsoft, Wipro, HCL, Xerox,Acer, Samsung, Lenovo or Sony

11 Address of in-house Test and Repair Centre at Delhi / NCR 12 Copy of PAN (Permanent Account Number 13 Copy of currently valid Sales Tax / VAT / Service Tax / Trade Tax Registration

Certificate

14 Certificate of Incorporation / Registration of Firm Certificate / Memorandum and Articles of Association / Partnership Deed / Proprietorship Deed / Declaration of Proprietorship etc. as the case may be

15 Tender Acceptance Letter

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ANNEXURE – VI

Checklist and the order in which the documents are to be submitted for the financial bid

S.No. Documents Page No.

1 Bid form as per Annexure -II 2 Price Schedule to be submitted as per the format enclosed

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Annexure – VII

TENDER ACCEPTANCE LETTER (To be given on Company Letter Head)

Date: To, ______________________ ______________________ ______________________ ______________________ ______________________

Sub: Acceptance of Terms & Conditions of Tender.

Tender Reference No: PCRA/IS/AMC/04/2015

Name of Tender / Work: - Comprehensive Annual Maintenance Contract (AMC) of computer systems and peripherals in PCRA Headquarter at Delhi Dear Sir,

1. I/ We have downloaded / obtained the tender document(s) for the above mentioned ‘Tender/Work’ from the web site(s) namely: ____________________________________________________________________________

____________________________________________________________________________

as per your advertisement, given in the above mentioned website(s).

2. I / We hereby certify that I / we have read the entire terms and conditions of the tender documents from Page No. __ to __ (including all documents like annexure(s), schedule(s), etc.,), which form part of the contract agreement and I / we shall abide hereby by the terms / conditions / clauses contained therein.

3. The corrigendum(s) issued from time to time by your department/ organisation too have also been taken into consideration, while submitting this acceptance letter.

4. I / We hereby unconditionally accept the tender conditions of above mentioned tender document(s) / corrigendum(s) in its totality / entirety.

5. In case any provisions of this tender are found violated , then your department/ organisation shall without prejudice to any other right or remedy be at liberty to reject this tender/bid including the forfeiture of the full said earnest money deposit absolutely.

Yours Faithfully,

(Signature of the Bidder, with Official Seal)

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Annexure – VIII

PRE CONTRACT INTEGRITY PACT

General

This pre-bid pre contract Agreement (hereinafter called the integrity pact is made on __________day of the month of __________2013, between, on one hand, the president of India acting through Shri Vijay Kumar, Assistant Director General (IT-III), Department of Telecommunications, Ministry of Communication and Information Technology, Government of India (hereinafter called the “BUYER” which expression shall mean and include, unless the context otherwise requires, his successors in office and assigns) of the first part and M/s ________represented by shri ______________, chief executive officer (hereinafter called the “BIDDER/SELLER” which expression shall mean and include, unless the context otherwise requires , his successors and permitted assigns )of the second part .

WHEREAS the BUYER proposes to procure (Name of the Store /Equipment /item and the BIDDER /SELLER is willing to offer /has offered the store and

WHEREAS the BIDDER is a private company /public company /Government /undertaking /partnership/ registered export agency ,constituted in accordance with the relevant law in the matter and the BUYER is a ministry / Department of the Government of India /PSU performing its functions on behalf of the president of India. . Now, THEREFORE, To avoid all forms of corruption by following a system that is fair , transparent and free from any influence /prejudiced dealings prior to, during and subsequent to the currency of the contract to be entered into with a view to:-

Enabling the BUYER to obtain the desired said store/equipment at a competitive price in conformity with the defined specifications by avoiding the high cost and the distortionary impact of corruption on public procurement, and

Enabling the BIDDERS to abstain from bribing or indulging in any corrupt practice in order to secure the contract by providing assurance to them that their competitors will also abstain from bribing and other corrupt practices and the BUYER will commit to prevent corruption, in any form, by its officials by following transparent procedures . The parties hereby agree to enter into this integrity pact and agree as follows:-

1. Commitments of the BUYER 1.1 The BUYER undertakes that no official of the BUYER, connected directly or indirectly with

the contract, will demand, take a promise for or accept directly or accept, directly or through intermediaries, any bribe, consideration, gift, reward favor or any material or immaterial benefit or any other advantage from the BIDDER, either for themselves or for any person, organization or third party related to the contract in exchange for an advantage in the bidding process, bid evaluation contracting or implementation process related to the contract.

1.2 The BUYER will, during the pre- contract stage treat all BIDDERs alike, and will provide to all BIDDERs the same information and will not provide any such information to any particular BIDDER which could afford an advantage to that particular BIDDER in comparison to other BIDDERs.

1.3 All the officials of the BUYER will report to the appropriate Government office any attempted or completed breaches of the above commitment as well as any substantial suspicion of such a breach.

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2. In case any such preceding misconduct on the part of such official (s) is reported by the BIDDER to the BUYER with full and verifiable facts and the same is prima facie found to be correct by the BUYER, necessary disciplinary proceedings, or any other action as deemed fit including criminal proceedings may be initiated by the BUYER and such a person shall be debarred fromfurther dealings related to the contract process. In such a case while an enquiry is being conducted by the BUYER the proceedings under the contract would not be stalled.

3. COMMITMENT OF BIDDERs

The BIDDERs commit itself to all take all measures necessary to prevent corrupt practices, unfair means and illegal activates during any stage of its bid or during any pre-contract or post- contract stage in order to secure the contract or in furtherance to secure it and in particular commit itself to the following:-

3.1 The BIDDER will not offer, directly or through intermediaries, any bribe, gift, consideration, reward, favor, any material or immaterial benefit or other advantage, commission, fees, brokerage or inducement to any official of the BUYER, connected directly or indirectly with the bidding process, or to any person, organization or third party related to the contract in exchange for any advantage in the bidding, evaluation contracting and implementation of the contract.

3.2 The BIDDER further undertakes that it has not given, offered or promised to give, directly or indirectly any bribe, gift, consideration, reward, favor, any material benefit or other advantage commission fees, brokerage or inducement to any official of the BUYER or otherwise in procuring the contract forbearing to do or having done any act in relation to the obtaining or execution of the contract or any other contract with the Government for showing or for bearing to show favor or disfavor to any person in relation to the contract or any other contract with the Government.

3.3 BIDDERs shall disclose the name and address of agents and representatives and Indian BIDDERs shall disclose their foreign principals or associates.

3.4 BIDDERs shall disclose the payment to be made by them to agents/brokerage or any other intermediary, in connection with this bid/contract.

3.5 The BIDDER further confirms and declares to the BUYER that the BIDDER is the original manufacturer/integrator/authorized Government sponsored export entity of the defense stores and has not engaged any individual or firm or company whether Indian or foreign to intercede, facilitate or in any way to recommend to the BUYER or any of its functionaries, whether officially or unofficially to the award of the contract to the BIDDER, nor has such any amount been paid promised or intended to be paid to any such Individual, firm or company in respect of any such intercession, facilitation or recommendation.

3.6 The BIDDER, either while presenting the bid or during pre- contract negotiations or before signing the contract shall disclose any payment he has made, is committed to or intends to make to officials of the BUYER or their family members agents, brokers or any other intermediaries in connection with the contract details or/and the services agreed upon for such payments.

3.7 The bidder will not collude with other parties interested in the contract to impair the transparency, fairness and progress of the bidding process, bid evaluation contracting and implementation of the contract.

3.8 The BIDDER will not accept any advantage in exchange for any corrupt practice, unfair means and illegal activities.

3.9 The BIDDER shall not use improperly, for purposes of competition or personal gain, or pass on to other, any information provided by the BUYER as part of the business deal, relationship regarding plans, technical proposals and business details, including information contained in any electronic data carrier. The BIDDER also undertakes to exercise due and adequate care lest any such information is divulged.

3.10 The BIDDER commits to refrain from giving any complaint directly or through any other manner without supporting it with full and verifiable facts.

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3.11 The BIDDER shall not instigate or cause to instigate any third person to commit any of the action mentioned above.

3.12 If the BIDDER or any employee of the BIDDER or any person acting on behalf of the BIDDER, either directly or indirectly, is a relative of any of the officer of the BUYER, or alternatively, if any relative of an officer of the BUYER has financial interest/stake in the BIDDER’s firm, the same shall be disclosed by the BIDDER at the time of filling of tender.

The term ‘relative’ for this purpose would be as defined in section 6 of the company’s act 1956

4. Previous transgression

4.1 The BIDDER declares that no previous transgression occurred in the last three year immediately before signing of this integrity pact, with any other company in any country in respect of any corrupt practices envisaged hereunder or with any public sector enterprise in India or any government Department in India that justify BIDDER’S exclusion from the tender process.

4.2 The BIDDER agrees that if it makes incorrect statement on this subject, BIDDER can be disqualified from the tender propose or the contract, if already awarded. Can be terminated for such reason.

5. Earnest money (security deposit )

5.1 While submitting commercial bid, the BIDDER shall deposit an amount________ (to be specified in RFP) as Earnest money/security, with the BUYER through any of the following instruments:-

(i) Bank draft or a pay order in favor of ______________

(ii) A confirmed guarantee by an Indian nationalized bank, promising payment of the guaranteed sum to the BUYER on demand within three working days without any demur whatsoever and without seeking any reasons whatsoever .the demand for payment by the BUYER shall be treated as conclusive proof of payment.

(iii) Any other mode or through any other instrument (to be specified in the RFP).

5.2 The Earnest money / Security deposit shall be valid up to a period of five years or the complete conclusion of the contractual obligations to the complete satisfaction of both the BIDDER and the BUYER, including warranty period, whichever is later.

5.3 In case of the successful BIDDER a clause would also be incorporated in the article pertaining to performance bond in the purchase contract that the provisions of sanction for violation shall be applicable for, forfeiture of performance bond in case of a decision by the BUYER to forfeit the same without assigning any reason for imposing sanction for violation of this pact.

5.4 No interest shall be payable by the BUYER to the BIDDER on Earnest Money/Security Deposit for the period of its currency.

6. Sanctions for violations

6.1 Any breach of the aforesaid provisions by the BIDDER or any one Employed by it or acting on its behalf (whether with or without the knowledge of the BIDDER) shall entitle the BUYER to take all or any one of the following actions, wherever required:-

(i) To immediately call off the pre contract negotiations without assigning any reason or giving any compensation to the BIDDER. However, the proceeding with the other BIDDER(s) would continue.

(ii) The Earnest Money Deposit (in pre-contract stage )and/or Security Deposit / Performance bond (after the contract is signed shall stand forfeited either fully or partially, as decided by the BUYER and the BUYER shall not be required to assign any reason therefore.

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(iii) To immediately cancel the contract, if already signed, without giving any compensation to the BIDDER.

(iv) To recover all sum already paid by the BUYER, and in case of an Indian BIDDER with interest thereon at 2% higher than the prevailing prime lending rate of State Bank of India, while in case of a BIDDER from a country other than India with interest thereon at 2% higher than the LIBOR. If any outstanding payment is due to the BIDDER from the BUYER in outstanding payment could also be utilized to recover the aforesaid sum and interest.

(v) To encase the advance bank guarantee and performance bond / warranty bond, if urnished by the BIDDER in order to recover the payments, already made by the BIDDER,

along with interest. (vi) To cancel all or any other contracts with the BIDDER, the BIDDER shall be liable to pay

compensation for any loss or damage to the BUYER resulting from such cancellation/ rescission and the BUYER shall be entitled to deduct the amount so payable from the money (s) due to the BIDDER.

(vii) To debar the BIDDER from participating in future bidding processes of the Government of India for a minimum period of five year, which may be further extended at the discretion of the Buyer.

(viii) To recover all sum paid in violation of this pact by bidder (s) to any middleman or agent or broker with a view to securing the contract.

(ix) In case where irrevocable letters of credit have been received in respect of any contract signed by the BUYER with the BIDDER, the same shall not be opened.

(x) Forfeiture of performance bond in case of a decision by the BUYER to forfeit the same without assigning any reason for imposing sanction for violation of this pact.

6.2 The BUYER will be entitled to take all or any of the actions mentioned at Para 6.1(i) to (x) of this pact also on the commission by the BIDDER or any one employed by it or acting on its behalf (whether with or without the knowledge of the BIDDER), of an offence as defined in chapter IX of the Indian penal code, 1860 or prevention of corruption.

6.3 The decision of the BUYER to the effect that breach of the provisions of this pact has been committed by the BIDDER shall be final and conclusive on the BIDDER. However, the BIDDER can approach the independent monitor (s) appointed for the purpose of this pact.

7. Fall Clause

The BIDDER undertakes that it has not supplied not supplying similar product /system or subsystem at a price lower than that offered in the present bid in respect of any other minister/Department of the government of India or PSU and if it is found at any stage that similar product/system or sub system was supplied by the BIDDER to any other minister/Department of the Government of India or a PSU at a lower price, then that very price, with due allowance for elapsed time, will be applicable to the present case and the different in the cost would be refund by the BIDDER to the BUYER, if the contract has already been concluded.

8. Independent Monitors

8.1 The BUYER has appointed Independent Monitors (here either referred to as Monitors) for this pact in consolation with the central vigilance commission (Names and Addresses of the Monitors to be given).

8.2 The task of the Monitors shall be to review Independent and objectively, Whether and to what extent the parties comply with the obligations under this pact.

8.3 The Monitors shall not be subject to instruction by the representatives of the parties and perform their functions neutrally and independently.

8.4 Both the parties accept that the Monitors have the access all the documents relating to the project/procurement, including minutes of meeting.

8.5 As soon as the monitor notice, or has reason to believe, a violation of this pact, he will so inform the Authority designated by the BUYER.

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8.6 The BIDDER (s) accepts that the Monitor has the right to access without restriction to all project documentation of the BUYER including that provided by the BIDDER. The BIDDER will also grant the monitor, upon his request and demonstration of a valid interest, unrestricted and unconditional access to his project documentation. The same is applicable to subcontractors. The monitor shall be under contractual obligation to treat the information and documents of the BIDDER/subcontractor(s) with confidentiality.

8.7 The BIDDER will provide to the Monitor sufficient information about all meetings among the parties related to the project provided such meetings could have an impact on the contractual relations between the parties the parties will offer to the monitor the option to participate in such meetings.

8.8 The monitor will submit a written report to the designated Authority of BUYER/Secretary in the Department/ within 8 to 10weeks from the date of reference or intimation to him by the BUYER / BIDDER and, should the occasion arise, submit proposals for correcting problematic situations.

9. Facilitation of Investigation In case of any allegation of violation of any provision of this pact or payment of commission, the BUYER or its agencies shall be entitled to examine all the documents including the Books of Accounts of the BIDDER and the BIDDER shall provide necessary information and documents in English and shall extend all possible help for the purpose of such examination.

10. Law and place of jurisdiction This Pact is subject to Indian Law. The place of performance and jurisdiction is the seat of the BUYER.

11. Other Legal Actions The actions stipulated in this Integrity pact are without prejudice to any other legal action that may follow in accordance with provisions of the extent law in force relating to any civil or criminal proceedings.

12. Validity The validity of this Integrity Pact shall be from date of this signing and extend up to 5 years or the complete execution of the contract to the satisfaction of both the BUYER and the BIDDER/SELLER, including warranty period, whichever is later, In case BIDDER is unsuccessful, this Integrity Pact shall expire after six months from the date of the signing of the contract.

Should one or several provisions of this Pact turn out to be invalid, the reminder of this Pact shall remain valid. In this case, the parties will strive to come to an agreement to their original intentions.

13. The parties hereby sign this Integrity Pact at ____________on ___________

BUYER BIDDER Name of the Officer Designation Deptt. /Ministry/PSU

Chief Executive Officer

Witness Witness 1. __________________ 1. __________________

2. __________________ 2. __________________

Provisions of this clause would need to be amended/ deleted in line with the policy of the BUYER in regard to involvement of India agents of foreign suppliers.

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Annexure - IX Financial Bid / Price Schedule

Section A

S.No. (1)

Equipment (2)

Make (3)

Qty. (4)

Unit

(5)

Rate per Unit (in Rs.) (6)

Total Price (in Rs.) (7)

1 Desktop PC+TFT Monitor + Keyboard + Mouse

HCL Infiniti M A355 Pro

9 Nos.

2 Desktop PC+TFT Monitor + Keyboard + Mouse

Lenovo CPU Think centre M93P (Warranty upto years )

14 Nos.

3 Desktop PC+TFT Monitor + Keyboard + Mouse

Compaq SG3153IL 15 Nos.

4 Desktop PC+TFT Monitor + Keyboard + Mouse

HP EVO - P-IV 5 Nos.

5 Desktop PC+TFT Monitor + Keyboard + Mouse

HP Vectra VL -420 P-IV

9 Nos.

6 Desktop PC+TFT Monitor + Keyboard + Mouse

IBM Netvista – P- IV 8 Nos.

7 Desktop PC+TFT Monitor +

Keyboard + Mouse Lenovo M58E 2 Nos.

8 Desktop PC+TFT Monitor +

Keyboard + Mouse Assembled PC – P-IV

2 Nos.

9 Server + CRT Monitor +

Keyboard + Mouse BM X Series 236, Intel Xeon

1 No.

10 Laptop HP 6530s 6 Nos.

11 Laptop HCL ME Laptop 39 1 No.

12 Laptop HP Mini (Atom Processor)

1 No.

13 Laptop HP Probook 450 1 No.

14 Laptop Lenovo B490 (intel i5)

2 Nos.

15 Laptop Lenovo G450 Laptop

1 No.

16 Laptop Probook 440 G1 i7 6 Nos.

17 Laserjet Printer HP 1008 14 Nos.

18 Laserjet Printer HP 1020 12 Nos.

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S.No. (1)

Equipment (2)

Make (3)

Qty. (4)

Unit

(5)

Rate per Unit (in Rs.) (6)

Total Price (in Rs.) (7)

19 Laserjet Printer HP MFP1005 (Multifunction

1 No.

20 Laserjet Printer HP 1018 1 No.

21

Laserjet Printer HP 1200 Series 2 Nos.

22 Laserjet Printer samsung 1710 1 No.

23 Laserjet Printer Samsung ML-1210 1 No.

24 LaserjetColour printer HP 1215 1 No

25 LaserjetColour printer HP CP 1025 1 No.

26 All in one Printer HP Officejet Pro 8500

2 Nos.

27 All in one Printer Officejet L7408 all-in-one

1 No.

28 All in one Printer Hpdeskjet 1050 1 No.

29 All in one Printer DJ K209g Multifunction

2 Nos.

30 Deskjet Printer HP 5160 3 Nos.

31 Deskjet Printer HP D 2460 1 No.

32 Deskjet Printer HP Photo Smart D5368

2 Nos.

33 Scanner HP Scanjet G3110 3 Nos.

34 Scanner HP Scanjet 2400 1 No.

35 Scanner HP Scanjet 3500C 1 No.

36 Scanner Scanjet G2410 1 No.

37 Switch D link Des-1024D 24 Port

3 Nos.

38 Switch Catalyst 2900 Series XL 24 Port

2 Nos.

39 Switch Intel Express 410T 24 Port

2 Nos.

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S.No. (1)

Equipment (2)

Make (3)

Qty. (4)

Unit

(5)

Rate per Unit (in Rs.) (6)

Total Price (in Rs.) (7)

40 Switch D link Des-DSG-16 (16 Port)

1 No.

41 Switch Cisco 24 Port Standard SF90

2 Nos.

42 Switch Level One 24 Port 1 No.

43 Wifi Router Linksys E1200 4 Nos.

44 Wifi Router Linksys EA2700 2 Nos.

45 Wifi Router DIR 605L 1 No.

46 KVM Switch KVM 8 port:10085-16

1 No.

47 DVD Duplicator DVD Copier (1.7) 1 No.

Sub Total (A) (in Rs.)

Section B

Work Description Unit Rate per unit Amount (Rs.) PVC Conduit laying work – per 100 meters including cost of PVC Conduit

1

CAT-6 Cable laying work – per 100 meters including cost of CAT-6 branded cable

1

I/O box fixing - per item including cost of RJ-45, I/O connector, plate, box and punching of I/O connector

1

Sub Total (B) in Rs.

Section C

Resource Description Numbers of resources Amount (Rs.) Resident H/w Engineer for 12 months One Resident Network Administrator for 12 months One

Sub Total (C) in Rs.

Grand Total (A + B + C) (Rs.)

Note:

1. No. of items may be increased or decreased during the currency of contract

2. The rate should be inclusive of all type of Taxes such as Service Tax, etc.

3. No. of Items mentioned above are subject to physical verification by bidder

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