Personal Coaching Model and Process Michelle Clarke 2015

Michelle Clarke CoachingPersonal Leadership Coaching Presentation

Michelle Clarke Coaching [www.motivcoach.com] 2

What is Coaching?

C

Coaching views both parties (client and coach) as natural, creative, resourceful and whole.Coaching does not diagnose or treat or even teach. Coaching is a peer-to-peer expert relationship. Coaching focuses on evolving and manifesting potential focused on the present and the future. Coaching is Action and Solution focused, Coaching explores positive behaviours whilst trying to understand and overcome any limiting beliefs that stand in the way of clients achieving their goals. The Coaches skills include Empathy, Level 3 Listening, Power Questions, Goal Setting, Establishing trust, Planning, Accountability, Relationship Management and Conflict Resolution

Coaches and their clients form an alliance which includes accountability and measurements for success.

Coaching

MMentoring is a relationship in which an experienced person (the mentor) assists another (the mentee) in developing specific skills and knowledge that will enhance the less-experienced person’s professional and personal growth. A mentor usually leads by example.

Meetings between Mentors and Mentees are usually informal and unstructured and seldom include measurements for success

Mentoring TTrainers teach a particular skill or type of behaviour through practice and

instruction. They have some expert knowledge in content matter. The trainer works toward a learning objective that the trainer has set and the client

(trainee) is expected to learn that knowledge.

Training

TA therapist views their clients through a medical model and looks to diagnose

and treat mental conditions. They are the expert in the relationship. The therapist usually concerns themselves with the past history of a client and how

past events are impacting on their present situation.

Accountability is usually not part of the contracted partnership between therapist and client.

Therapy

And how does Coaching differ from Training or Mentoring or Therapy?


Who is Michelle Clarke?

Who am I and what qualifies me to be a coach?I am an Executive and Personal Leadership Coach. My clients are men and women of influence. They are individuals who not only value personal development but also appreciate the complexity of being human. And the current complexity of the world . And the complexity of personal leadership. They value a focused and structured thinking approach with a thinking partner who will challenge them to stretch and broaden their personal and professional repertoire. I help my clients to make clearly thought through decisions and to design action plans to achieve the changes they wish to see in their personal behaviours, leadership, career or circumstances.

Michelle Clarke Coaching qualifications:Diploma in Practitioner Coaching [The Integral Coaching Centre - South Africa] : 2005Certified Master Coach [The Behavioural Coaching Institute - London] - 2006Certified Tele-coach [Telecoach International - USA] - 2008Nancy Kline ©Time to Think Practitioner [Serichi Consultants - South Africa] - 2008Action Learning Coach [AWOL - South African) - 2010Coaching Across Cultures [Rosinski & Co - Buenos Aires] - 2011Centre for Creative Leadership Feedback Coach [CCL - South Africa] - 2012Big Five Leadership Assessment [CCL - South Africa] - 2013ICF Global Conference [Rio, Brazil] - 2013ICF ACC Credentialed International coach with Wisdom8 (UK), Karlin Sloan International (New York) and Lietke Consulting Group (Chile).

Workshops and Talks Michelle Delivers:The Art and Practice of Selling Yourself * The Art and Practice of Leadership * Expanding your Global Reach * Personal Branding for Professionals * Customised Social Media Training for Leaders and Professionals *

Let’s work together to help you to get clear on your compelling vision for yourself or your team. Let’s unpack the challenges you face and help you to move beyond them. Let’s focus on real-time business and leadership challenges as we uncover a much greater strength – a heightened self-awareness that will allow you to sustain your self-articulated success in all aspects of your life.

Let’s work together to to design your Authentic Personal Brand and to make a continued Impact in your career and your life. I’m passionate about Personal Branding and include this in my professional talks and workshops – the most recent being in Cape Town, Johannesburg, Santiago, Lima and Montevideo.


Who are Michelle’s Clients and how do they experience working with her?

I would like to take this opportunity to enthusiastically endorse Michelle Clarke for your executive coaching needs! Based on my personal assessment of my current knowledge, skills and abilities, I identified my coaching needs in the areas of emotional intelligence, change management, negotiation and mentoring others. Michelle conducted a 360 feedback on my personal management styles, strengths and de-railers and helped identify some common themes in my feedback results. She worked with me in developing a need based coaching program tailored to help facilitate my professional and personal development to the point of individual growth and improved performance. Over the course of several months, with focused one-on-one discussions, coaching, working through practical challenges and creating a mechanism for projects and follow-up on specific tasks, Michelle engaged with me to discuss my job and emotions in depth and guided me to a point where I was comfortable to review my interactions with my peers, leaders and direct staff and make substantive changes in how I engaged with them. She was incredibly skilled at asking the tough questions that helped me see things from different perspectives, uncovering root causes of key issues and she then held me accountable for achieving set goals. She did not give advice but rather enabled me to come up with answers. With her help I have found balance in my work and home life. I have begun to see myself more objectively and able to catch myself before going down the wrong path whilst reminding self to slow down when necessary. She has assisted in making me a more flexible leader, empowering my team and ultimately getting more from them with the improved communication style. I have a better handle on how to drive accountability with my team and empower my team members to grow beyond their current role and duties.

She is not only challenging and insightful, but also patient and understanding, with remarkable instincts and knowledge. I am confident that my leadership skills have improved as a result of my time with her.

It has been a real adventure with you. Thank you Michelle!

Senior Technical Advisor, PACT International, Tanzania

Industries I’ve coached in: IT, BANKING, EDUCATION, MINING, NGO Sector, RETAIL, MANUFACTURING, HOSPITALITY, SUPPLY CHAIN, TOURISM

Client level I’ve coached at: C-Suite, Executive Leadership, Senior Leadership, Technical Expert, Middle Management, Career Climbers

Private clients I coach: Business Owners, Executive Coaches, Entrepreneurs, People in Transition and Expatriates

For other references on my work, please visit: www.motivcoach.com or https://www.linkedin.com/in/michelleclarkecoach

During our 6 month coaching process Michelle was a highlyprofessional, inspiring and committed coach. One of her great skills as a coach is in integrating her insights and alternative perspectives into the conversation, such that one hardly noticed the 'coaching'. It felt like a natural conversation.

Michelle takes on challenging issues with an empathetic, but assertive manner which proved pivotal to the success of my programme. Michelle also shared of herself such that it never felt too one-sided. Her coaching was undeniably effective.I am forever grateful for the effort Michelle put into guiding and supporting me through a challenging career shift.

Financial Director, Singita International


What is Personal Coaching?Personal Coaching is a one-on-one service that supports individuals to be better in living, learning, connecting and working. This service is especially aimed at those individuals who embrace change and want to see themselves behaving in positive ways in the world. .

As this is a Coaching Partnership, not a training situation, individuals can expect conversations to be exploratory and not teaching conversations. Coaching is a questions-based methodology which aims to tap into a client’s inner expertise, experience, resources and ability to access resources. Together the coach and the client determine the most critical elements for coaching conversations that lead the client closer toward their personal goals. The following Six areas for Personal Success have been identified as common across those who are looking to enhance themselves:

LEADERSHIP BRAND / PERSONAL BRAND

Journey, culture, context and mindsetLeadership style

Vision, Values, Purpose and GoalsPersonal Image

SKILLS & COMPETENCIES

Personal Strengths and Skills AssessmentPersonal Resource Management

Planning skillsBalancing risk and reward

WELL-BEING

Self-awarenessReflection skills

Stress responsesInner dialogue

Physical, Mental, Spiritual and Emotional managementWork/Life Balance

INFLUENCE & PRESENCE Using influence bestCreating the successful presenceInspiring others

COLLABORATION & NETWORKING

COMMUNICATION SKILLSListening skillsAsking yourself and others the right questionsHandling diversity and adversityCelebrating success

Trust CreationConnectionGiving of yourselfCreating Support Systems

Michelle Clarke Coaching [www.motivcoach.com]

90”First meeting reviews

the questionnaire

90”Establishing

goals and Measurements

90”Coaching

Conversation

90”Coaching

Conversation

90”Coaching

Conversation

6

1 2 3 4 5

Notes etc shared in Dropbox

Support Resources

90”

678910

Pre-Coaching

Data Gathering Questionnaire

Support Resources Support Resources Support Resources Support Resources

90”90”90”90”

Support Resources Support Resources Support Resources Support Resources

CoachingConversation




Reviews learning & ChangePost-Coaching

Post Measurement

Pre-CoachingClient Brief 60”

Overview of the Personal Coaching Process

10 coaching meetings held approximately every two weeks (schedules dependant)


What Supporting Resources will the coach provide?

MODELS SHARED

The Ladder of InferenceLocus of Control

Brand Power ModelCialdini’s six weapons of

InfluenceCycle of Change: Prochaska &

DiClementeHudson’s Stages of change

Emotional Spiral ScaleTransactional Analysis

ARTICLES

Articles and links pertinent to specific coaching

conversations

EXERCISES

Values Identification

Vision Identification

Brand Identification

And other exercises specific to coaching

conversations

QUESTIONAIRRES

Opening Questionnaire

Mid-Way Review Questionnaire

Final Learning Review

REPORTS

Condensed and confidential client notes sent to client after each

meeting

Email and Text support as required

If and when appropriate, the coach will share the following (and additional as they pertain to conversations) support resources:


Why is Virtual Coaching (Coaching via Technology) an Impactful Solution?Skype (or a similar platform) allows us to meet online. You are in the comfort of your preferred coaching venue, and I am in mine. Neither of us needs to driveanywhere. This save us both time and money and helps to protect the environment.

We can meet no matter where in the world either of us is. This allows continuity in our coaching program. It allows us to share a richer and more diverse coaching experience as we enjoy the possibility of connecting from different places in the world and developing a broader global mindset mindset.

Let’s connect for a trial call, to see how we both experience working via technology.

I’ll offer some simple guidelines for how we can make our calls most effective.

We’ll regularly check in with each other, and use the feedback to enhance the way we work together.

Will we feel connected?


What Conditions Lead to the Most Successful Coaching Partnerships?

CommitmentBoth the Coach and

the Client are committed to the success of the

coaching partnership

Equality & Mutual Respect

This is a partnership of equals and both

parties respect this. Role Clarification

Willingless to grow Transparency

Confidentiality

Both parties must feel that they can share

ideas freely in a secure environment where discussions remain

confidential.

No information regarding the coaching is shared with anyone

without the client’s permission

We clearly understand each of our roles in

this partnership

Coaching Support

The clients family and significant others

support the coaching and change initiative.

As an adult learner you are open to feedback and enthusiastic to

learn and grow

Accountability

I will hold you accountable to your

goals and commitments


What other Coaching Programs does Michelle offer?

Personal Branding for Coaches and Professionals

Business Building for Coaches and Entrepreneurs

Expatriate Coaching

Career Coaching

Leadership Coaching

Cross-Cultural Coaching


The Next Steps

If you’re ready to explore our next steps in a coaching process, here is what you need to do:

Say Yes! Select a time and date for for our initial briefing meeting

Take some time to answer the Opening Questionnaire - this will provide valuable direction in our coaching conversations

Please settle my invoices as per our agreed contract

Bring any suggestions you have to our initial conversation. I am flexible and open to your ideas.

As the consumer of coaching, I understand that your investment in personal and brand development is not easy to value – it requires part certainty and part faith in terms of ROI. This is because the success of the coaching services can only be determined by the commitment of the participant to take action and practice what he/she has learned. We will determine the measurement of success at the start of the process and continually work toward this. When we are both committed to the process, and working toward these defined goals, the long-term returns will undoubtedly be recognised.

How will we measure the success of coaching?

Benefits Some of the benefits you can assured of in our one-on-one coaching partnership;• A stimulating, challenging and dynamic thinking space,• Clarity on your personal and professional values and motivators, and how best to leverage these for future growth,• Insight into your blind spots and action plans to integrate this learning insight• A fierce friend and confidante• Transfer of coaching and self-coaching skills for continued sustainability


Contact Me

Michelle Clarke Coaching

Mobile: +56 9 5680 8034

WhatsApp: +27 72 391 9912

motivcoach.com - motivcoach.com

motivcoach@gmail,com

https://www.facebook.com/MichelleClarkeCoaching

Skype: Michcoach

https://www.linkedin.com/in/michelleclarkecoach

Personal Coaching Model and Process Michelle Clarke 2015

Leadership & Management

coaching focuses

coaching mmentoring

c coaching views

personal behaviours

personal growth

value personal development

certied master coach

way of clients