Introduction NSQHS Standards Review - Survey for health service organisations The National Safety and Quality Health Service (NSQHS) Standards are designed to protect the public from harm and to improve the quality of care provided to patients. The Australian Commission on Safety and Quality in Health Care (the Commission) is responsible for updating the NSQHS Standards. The Commission is now seeking feedback on the draft version 2 of the NSQHS Standards. Information on the public consultation process is at http://www.safetyandquality.gov.au/our-work/accreditation-and-the-nsqhs- standards/current-consultations/ . You will need to read the draft NSQHS Standards before you can respond to this survey. A separate survey is also available for consumers to provide their feedback on the draft NSQHS Standards. This survey allows you to save by clicking 'next', and come back at a later time. This survey will take approximately 1.5 hours to complete. Your responses will be used to inform the final content of version 2 of the NSQHS Standards. You may also provide written feedback to the Commission. You are invited to provide your contact details to allow the Commission to follow up on your responses and provide you with further information on the review. All responses will be de-identified for analysis and your response will not be attributed to you or your organisation. Please provide your responses by COB Friday 30 October 2015 . If you have any queries about this survey, please contact the Commission by email at [email protected] or telephone 1800 304 056 . Personal and organisational details NSQHS Standards Review - Survey for health service organisations 1
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Introduction
NSQHS Standards Review - Survey for health service organisations
The National Safety and Quality Health Service (NSQHS) Standards are designed to protect the public from harm and to improvethe quality of care provided to patients.
The Australian Commission on Safety and Quality in Health Care (the Commission) is responsible for updating the NSQHSStandards. The Commission is now seeking feedback on the draft version 2 of the NSQHS Standards.
Information on the public consultation process is at http://www.safetyandquality.gov.au/our-work/accreditation-and-the-nsqhs-standards/current-consultations/.
You will need to read the draft NSQHS Standards before you can respond to this survey.
A separate survey is also available for consumers to provide their feedback on the draft NSQHS Standards. This survey allows you to save by clicking 'next', and come back at a later time. This survey will take approximately 1.5 hours tocomplete.
Your responses will be used to inform the final content of version 2 of the NSQHS Standards.
You may also provide written feedback to the Commission.
You are invited to provide your contact details to allow the Commission to follow up on your responses and provide you with furtherinformation on the review. All responses will be de-identified for analysis and your response will not be attributed to you or yourorganisation.
Please provide your responses by COB Friday 30 October 2015 .
If you have any queries about this survey, please contact the Commission by email at [email protected] telephone 1800 304 056 .
Personal and organisational details
NSQHS Standards Review - Survey for health service organisations
1
Name
Organisation (ifapplicable)
Email address
Phone number
1. You are invited to provide your details. This will be used to follow up or clarify your responses, ifnecessary. Leaving your contact details is optional.
2. Do you give permission for the Commission to contact you in future regarding its work on the NSQHSStandards?
Yes
No
3. I am providing feedback:
as an individual
on behalf of my organisation/area/service (please provide name):
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4. Which of the following best describes your current role?
Nurse
Nursing director
Medical practitioner
Medical director
Director of clinical governance or general manager
Allied health professional
Pharmacist
Quality/safety/risk manager
Aboriginal and Torres Strait Islander health practitioner or liaison officer
Chief executive officer
Senior executive
Board member
Owner
Surveyor
Consultant
Departmental officer
Other (please specify)
5. What is your primary place of work?
Public hospital
Private hospital
Multipurpose service
Day procedure service
Community health service
Public dental serivce
Private dental service
General practice
Accrediting agency
Government department
Health transportation/recovery service
Other (please specify)
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6. In which state/territory is your organisation located?
ACT
NSW
NT
QLD
SA
TAS
VIC
WA
Other (please specify)
7. What is your organisation's postcode?
8. What is the scope of services provided at your organisation? Please select all that apply.
Acute services
Sub-acute services
Day procedure services
Mental health services
Community health services
Primary care
Dental services
Aged care
Not applicable
Other (please specify)
Personal and organisational details
NSQHS Standards Review - Survey for health service organisations
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9. Is your organisation assessed to the NSQHS Standards?
Yes, my organisation has been assessed to the NSQHS Standards
Yes, my organisation is registered but not yet assessed to the NSQHS Standards
No, my organisation is not assessed or registered to be assessed to the NSQHS Standards
Unsure
10. Is your organisation assessed to any of the following sets of standards? Please select all that apply.
National Standards for Mental Health Services
Trauma Recovery Program Standards
National Standards Assessment Program (Palliative Care Australia)
Diagnostic Imaging Practice Accreditation Standards
Medical Radiation Practice Accreditation Standards
National Pathology Accreditation Advisory Council Standards
BreastScreen Australia Accreditation Program
Residential Aged Care Accreditation Standards
Home Care Standards
National Standards for Disability Services
EQuIP National
ISO 9001
QIC Health and Community Service Standards
RACGP Standards for General Practices
Rainbow Tick Standards - for gay, lesbian, bisexual and transgender friendly health services
Not applicable - not a staff member of a health service organisation
Not applicable - my health service organisation is not assessed against any sets of standards
Unsure
Other (please specify)
NSQHS Standards
NSQHS Standards Review - Survey for health service organisations
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11. How familiar are you with the NSQHS Standards?
Not at all familiar
Familiar
Very familiar
I am not involved at
all I am involved rarelyI am involvedsometimes
I am alwaysinvolved Not applicable
Standard 1:Governance for safetyand quality in healthservice organisations
Standard 2: Partneringwith consumers
Standard 3: Preventingand controllinghealthcare associatedinfections
Standard 4: Medicationsafety
Standard 5: Patientidentification andprocedure matching
Standard 6: Clinicalhandover
Standard 7: Blood andblood products
Standard 8: Preventingand managing pressureinjuries
Standard 9:Recognising andresponding to clinicaldeterioration in acutehealth care
Standard 10:Preventing fallsand harm from falls
12. To what extent are you required to understand/implement strategies for version 1 of the NSQHSStandards? Please select the option that is most accurate for your role.
General feedback
NSQHS Standards Review - Survey for health service organisations
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It is recommended that you read draft version 2 of the NSQHS Standards before you answer the following questions. The draft isavailable to download at http://www.safetyandquality.gov.au/our-work/accreditation-and-the-nsqhs-standards/current-consultations/
The following questions relate to draft version 2 of the NSQHS Standards.
Which answer best describes your opinion?
General feedback
NSQHS Standards Review - Survey for health service organisations
Strongly disagree Disagree Undecided Agree Strongly agree
Standard GS:Governance for safetyand quality
Standard PC:Partnering withconsumers
Standard CC:Comprehensive care
Standard RH: Reducingharm
Standard CS:Communicating forsafety
Standard IP:Healthcare-associatedinfection prevention
Standard MS:Medication safety
Standard RR:Recognising andresponding to acutedeterioration
Standard BP: Blood andblood products
13. Overall, the language used in version 2 is easy to understand. Please answer for each standard inversion 2.
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Strongly disagree Disagree Undecided Agree Strongly agree
Standard GS:Governance for safetyand quality
Standard PC:Partnering withconsumers
Standard CC:Comprehensive care
Standard RH:Reducing harm
Standard CS:Communicating forsafety
Standard IP:Healthcare-associatedinfection prevention
Standard MS:Medication safety
Standard RR:Recognising andresponding to acutedeterioration
Standard BP: Blood andblood products
14. Overall, the terminology used in version 2 reflects the terminology used in my health serviceorganisation. Please answer for each standard in version 2.
15. If you disagree or strongly disagree, which words/phrases do not apply in your health serviceorganisation?
16. If you answered question 16, which words/phrases would your health service organisation useinstead?
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Strongly disagree Disagree Undecided Agree Strongly agree
Standard GS:Governance for safetyand quality
Standard PC:Partnering withconsumers
Standard CC:Comprehensive care
Standard RH:Reducing harm
Standard CS:Communicating forsafety
Standard IP:Healthcare-associatedinfection prevention
Standard MS:Medication safety
Standard RR:Recognising andresponding to acutedeterioration
Standard BP: Blood andblood products
17. Overall, the actions are clear and I understand what is required of my health serviceorganisation. Please answer for each standard in version 2.
18. If you disagree or strongly disagree, which actions are unclear and why? Please indicate the actioncode (e.g. GS1.1) and provide a comment.
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Strongly disagree Disagree Undecided Agree Strongly agree
Standard GS:Governance for safetyand quality
Standard PC:Partnering withconsumers
Standard CC:Comprehensive care
Standard RH: Reducingharm
Standard CS:Communicating forsafety
Standard IP:Healthcare-associatedinfection prevention
Standard MS:Medication safety
Standard RR:Recognising andresponding to acutedeterioration
Standard BP: Blood andblood products
19. I understand the intent of each standard. Please provide an answer for each standard in version 2.
20. If you disagree or strongly disagree and do not understand the intent of a standard, please indicatethe standard (e.g. Std GS) and provide a comment.
An extensive glossary has been included in version 2 of the NSQHS Standards.
General feedback
NSQHS Standards Review - Survey for health service organisations
21. Is the glossary complete?
Yes
No
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22. If you answered no, which terms should be added?
23. Are the terms included in the glossary appropriate?
Yes
No
24. If no, please indicate any terms that should be changed or deleted.
25. Are the explanations in the glossary clear?
Yes
No
26. If no, which explanations are unclear and need better explanation?
General feedback
NSQHS Standards Review - Survey for health service organisations
27. Version 2 of the NSQHS Standards uses initials instead of numbers to reference the standards, forexample, Standard GS: Governance for safety and quality. The revised format is clear and easy tofollow.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
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28. Version 2 of the NSQHS Standards lists items as headings, for example, GS1 Governance andstrategic leadership. The revised format is clear and easy to follow.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
29. Version 2 of the NSQHS Standards uses letters and numbers to uniquely identify each action, forexample, instead of 5.1.1 version 2 uses PC5.1. The revised format is clear and easy to follow.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
30. The structure of the standards is easy to understand.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
31. Standard CC: Comprehensive care is a new standard. The title accurately reflects the intent andfunction of this standard.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
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32. Standard RH: Reducing harm is a new standard. The title accurately reflects the intent and functionof this standard.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
Changes to the NSQHS Standards
NSQHS Standards Review - Survey for health service organisations
Strongly disagree Disagree Undecided Agree Strongly agree
Support theimplementation of theNSQHS Standards
Make it clear what isrequired for each of theNSQHS Standards
Help health services tobetter integrateStandard GS andStandard PC with theother NSQHSStandards
Create duplication
33. Standard GS: Governance for safety and quality and Standard PC: Partnering with consumers areretained as overarching standards to better integrate the standard with the actions in each of the clinicalstandards (e.g. CS1.1). Will retaining the overarching standards:
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Negative impact No impact Positive impact
Implementation ofstrategies for patientidentification andprocedure matching
Implementation ofstrategies for preventingand managing pressureinjuries
Implementation ofstrategies for reducingfalls and harm from falls
34. The following standards from version 1 no longer exist as separate standards - Standard 5: Patientidentification and procedure matching, Standard 8: Preventing and managing pressure injuries andStandard 10: Preventing falls and harm from falls. Actions from these standards have been relocated toother standards or removed where there was duplication. What impact will this have on the:
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In this case will respond 'no mpact'
Strongly disagree Disagree Undecided Agree Strongly agree
Poor health outcomesfor Aboriginal andTorres StraitIslander people
Poor health outcomesfor people with livedexperience of mentalhealth issues
Safe introduction ofstrategies for e-health
Environmental safety
Health literacy
Malnutrition anddehydration
Cognitive impairment
End-of-life care
Organ and tissuedonation
35. Safety and quality issues new to the NSQHS Standards are addressed in version 2, including:
poor health outcomes for Aboriginal and Torres Strait Islander people (throughout the standards)poor health outcomes for people with lived experience of mental health issues (throughout thestandards)safe introduction of e-health (GS11.2)environmental safety (GS17)health literacy (PC4)malnutrition and dehydration (RH5)cognitive impairment (RH6 and throughout other standards)end-of-life care (RH7)organ and tissue donation (RH7.3)
Are the following issues important for safety and quality in your health service organisation and soshould be included in version 2 of the NSQHS Standards?
36. What other, if any, new issues should be addressed in version 2 of the NSQHS Standards?
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agree
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Strongly agree
Too little importance Appropriate level of importance Too much importance
Aboriginal and TorresStrait Islander health
Mental health
e-health
Environmental safety
Health literacy
Malnutrition anddehydration
Cognitive impairment
End-of-life care
Organ and tissuedonation
37. Do the actions in version 2 of the NSQHS Standards place the right amount of importance on thesenew actions?
Standard GS: Governance for safety and quality
NSQHS Standards Review - Survey for health service organisations
38. Do you wish to respond to questions on Standard GS: Governance for safety and quality?
Yes
No (you will be directed to questions on the next standard)
The following questions relate to Standard GS: Governance for safety and quality.
Please indicate how much you agree with the statements below.
Standard GS: Governance for safety and quality
NSQHS Standards Review - Survey for health service organisations
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appropiate
39. Standard GS: Governance for safety and quality includes the actions needed to implement aneffective safety and quality governance framework in my health service organisation.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
Strongly disagree Disagree Undecided Agree Strongly agree
GS1.1
GS1.2
GS2.1
GS2.2
GS3.1
GS6.1
GS8.1
GS11.2
GS12.2
GS14.2
GS17.1
GS17.2
GS17.3
GS17.4
40. The inclusion of the following new actions or actions including new components in StandardGS: Governance for safety and quality are likely to improve care for the consumers in my health serviceorganisation.
41. The addition of actions about leadership (actions GS1.1-GS3.1) will strengthen governancearrangements in my health service organisation.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
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42. The addition of actions about Aboriginal and Torres Strait Islander people (action GS1.2, GS2.2,GS12.2 and GS17.4) will support the provision of safe and good quality care to these people in myhealth service organisation.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
43. The amount of resources (time, people, funding) to fully implement Standard GS: Governance forsafety and quality in my health service organisation will be:
None
Minimal
Moderate
Substantial
Unsure
44. Considering Standard GS: Governance for safety and quality, how much will the systems andprocesses in your health service organisation need to change to implement the requirements in this newstandard?
No change
Small change
Moderate change
Substantial change
Unsure
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45. Considering the new actions or actions with new components in Standard GS: Governance for safetyand quality, which would your health service organisation find challenging to meet? (You can selectmultiple options)
GS1.1
GS1.2
GS2.1
GS2.2
GS3.1
GS6.1
GS8.1
GS11.2
GS12.2
GS14.2
GS17.1
GS17.2
GS17.3
GS17.4
None of the above
46. What, if any, additional governance issues should be addressed in Standard GS: Governance forsafety and quality?
47. Please provide any additional comments on Standard GS: Governance for safety and quality.
Standard PC: Partnering with consumers
NSQHS Standards Review - Survey for health service organisations
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48. Do you wish to respond to questions on Standard PC: Partnering with consumers?
Yes
No (you will be directed to questions on the next standard)
The following questions relate to Standard PC: Partnering with consumers.
Standard PC: Partnering with consumers
NSQHS Standards Review - Survey for health service organisations
49. Standard PC: Partnering with consumers includes the actions needed to effectively partner withconsumers in my health organisation.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
50. Actions relating to a charter of healthcare rights and informed consent (PC5.1 to PC5.4) are betterlocated in Standard PC: Partnering with Consumers than their location in Standard 1: Governance forsafety and quality in version 1 of the NSQHS Standards.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
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Strongly disagree Disagree Undecided Agree Strongly agree
PC1.1
PC2.1
PC3.4
PC4.1
PC5.3
PC5.4
PC6.3
PC6.4
51. The inclusion of the following new actions or actions including new components in StandardPC: Partnering with consumers are likely to improve care for the consumers in my health serviceorganisation.
52. The amount of resources (time, people, funding) to fully implement Standard PC: Partnering withconsumers in my health service organisation will be:
None
Minimal
Moderate
Substantial
Unsure
53. Considering the changes made to Standard PC: Partnering with consumers, how much willthe systems and processes in your health service organisation need to change to implement therequirements of this standard?
No change
Small change
Moderate change
Substantial change
Unsure
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54. Considering the new actions or actions with new components in Standard PC: Partnering withconsumers, which would your health service organisation find challenging to meet? (You can selectmultiple options)
PC1.1
PC2.1
PC3.4
PC4.1
PC5.3
PC5.4
PC6.3
PC6.4
None of the above
55. What, if any, additional issues related to partnering with consumers should be addressed inStandard PC: Partnering with consumers?
56. Please provide any additional comments on Standard PC: Partnering with consumers.
Standard CC: Comprehensive care
NSQHS Standards Review - Survey for health service organisations
57. Do you wish to respond to questions on Standard CC: Comprehensive care?
Yes
No (you will be directed to questions on the next standard)
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The following questions relate to Standard CC: Comprehensive care.
Standard CC: Comprehensive care
58. Which title best describes the requirements of this standard?
Standard CC: Comprehensive care
Standard GC: Goal-directed care
Other (please specify)
59. Standard CC: Comprehensive care includes the actions needed to ensure that consumersreceive comprehensive care in my health service organisation.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
Strongly disagree Disagree Undecided Agree Strongly agree
CC2.1
CC3.1
CC3.2
CC3.3
CC4.1
CC4.2
CC5.1
CC5.2
CC6.1
CC7.1
60. The inclusion of the following new actions or actions including new components inStandard CC: Comprehensive care are likely to improve care for the consumers in my health serviceorganisation.
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61. What, if any, additional issues related to comprehensive care should be addressed in Standard CC:Comprehensive care?
62. The amount of resources (time, people, funding) to fully implement Standard CC: Comprehensivecare in my health service organisation will be:
None
Minimal
Moderate
Substantial
Unsure
63. Considering Standard CC: Comprehensive care is new in version 2 of the NSQHS Standards, howmuch will the systems and processes in your health service organisation need to change to implementthe requirements of this standard?
No change
Small change
Moderate change
Substantial change
Unsure
64. Considering the new actions or actions with new components in Standard CC: Comprehensive Care,which would your health service organisation find challenging to meet? (You can select multiple options)
CC2.1
CC3.1
CC3.2
CC3.3
CC4.1
CC4.2
CC5.1
CC5.2
CC6.1
CC7.1
None of the above
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65. What, if any, additional issues related to comprehensive care should be addressed in Standard CC:Comprehensive care?
66. Do you have any other comments about Standard CC: Comprehensive care?
Standard RH: Reducing harm
NSQHS Standards Review - Survey for health service organisations
67. Do you wish to respond to questions on Standard RH: Reducing harm?
Yes
No (you will be directed to questions on the next standard)
The following questions relate to Standard RH: Reducing harm.
Standard RH: Reducing harm
NSQHS Standards Review - Survey for health service organisations
68. Standard RH: Reducing harm includes the actions needed to ensure that specific risks of harm areprevented and managed in my health service organisation.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
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Strongly disagree Disagree Undecided Agree Strongly agree
RH5.1
RH5.2
RH5.3
RH6.1
RH7.1
RH7.3
RH8.1
RH8.2
RH8.3
RH9.1
RH10.1
69. The inclusion of the following new actions or actions including new components inStandard RH: Reducing harm are likely to improve care for the consumers in my health serviceorganisation.
70. The amount of resources (time, people, funding) to fully implement Standard RH: Reducing harm inmy health service organisation will be:
None
Minimal
Moderate
Substantial
Unsure
71. Considering Standard RH: Reducing harm is new in version 2 of the NSQHS Standards, how muchwill the systems and processes in your health service organisation need to change to implement therequirements of this standard?
No change
Small change
Moderate change
Substantial change
Unsure
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72. Considering the new actions or actions with new components in Standard RH: Reducing Harm,which would your health service organisation find challenging to meet? (You can select multiple options)
RH5.1
RH5.2
RH5.3
RH6.1
RH7.1
RH7.3
RH8.1
RH8.2
RH8.3
RH9.1
RH10.1
None of the above
73. What, if any, additional issues related to reducing harm should be addressed in Standard RH:Reducing harm?
74. Do you have any other comments about Standard RH: Reducing harm?
Standard CS: Communicating for safety
NSQHS Standards Review - Survey for health service organisations
75. Do you wish to respond to questions on Standard CS: Communicating for safety?
Yes
No (you will be directed to questions on the next standard)
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The following questions relate to Standard CS: Communicating for safety.
Standard CS: Communicating for safety
NSQHS Standards Review - Survey for health service organisations
76. Standard CS: Communicating for safety includes actions needed to ensure there is timely, purpose-driven and structured communication that supports coordinated and safe care for consumers in myhealth service organisation.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
Strongly disagree Disagree Undecided Agree Strongly agree
CS3.1
CS4.1
CS5.2
CS6.1
CS6.2
CS7.1
77. The inclusion of the following new actions or actions including new components inStandard CS: Communicating for safety are likely to improve care for the consumers in my healthservice organisation.
78. The amount of resources (time, people, funding) to fully implement Standard CS: Communicating forsafety will be:
None
Minimal
Moderate
Substantial
Unsure
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79. Considering the changes made to Standard CS: Communicating for safety in version 2 of theNSQHS Standards, how much change will be required for existing systems and processes?
No change
Small change
Moderate change
Substantial change
Unsure
80. Considering the new actions or actions with new components in Standard CS: Communicating forsafety, which would your health service organisation find challenging to meet? (You can select multipleoptions)
CS3.1
CS4.1
CS5.2
CS6.1
CS6.2
CS7.1
None of the above
81. What, if any, additional issues related to communicating for safety should be addressed in StandardCS: Communicating for safety?
82. Do you have any other comments about Standard CS: Communicating for safety?
Standard IP: Healthcare-associated infection prevention
NSQHS Standards Review - Survey for health service organisations
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83. Do you wish to respond to questions on Standard IP: Healthcare-associated infection prevention?
Yes
No (you will be directed to questions on the next standard)
The following questions relate to Standard IP: Healthcare-associated infection prevention.
Standard IP: Healthcare-associated infection prevention
NSQHS Standards Review - Survey for health service organisations
84. Standard IP: Healthcare-associated infection prevention includes the actions needed to reduce therisk of consumers acquiring preventable healthcare-associated infections, effectively managing infectionswhen they occur and limiting the development of antimicrobial resistance in my health serviceorganisation.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
85. Action IP11.1 relating to Antimicrobial Stewardship has been expanded. The expanded actionprovides a clearer statement of what is required for this action.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
86. The amount of resources (time, people, funding) to fully implement Standard IP: Healthcare-associated infection prevention in my health service organisation will be:
None
Minimal
Moderate
Substantial
Unsure
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87. Considering the changes made to Standard IP: Healthcare-associated infection prevention in version2 of the NSQHS Standards, how much change will be required for existing systems and processes?
No change
Small change
Moderate change
Substantial change
Unsure
88. What, if any, additional issues related to preventing healthcare-associated infections should beaddressed in Standard IP: Healthcare-associated infection prevention?
89. Do you have any other comments about Standard IP: Healthcare-associated infection prevention?
Standard MS: Medication safety
NSQHS Standards Review - Survey for health service organisations
90. Do you wish to respond to questions on Standard MS: Medication safety?
Yes
No (you will be directed to questions on the next standard)
The following questions relate to Standard MS: Medication safety.
Standard MS: Medication safety
NSQHS Standards Review - Survey for health service organisations
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91. Standard MS: Medication safety includes the actions needed to safely prescribe, dispense,administer and monitor appropriate medicines in my health service organisation.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
92. The addition of a new component to action MS6.1 related to medication review is likely to improvecare for consumers in my health service organisation.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
93. The amount of resources (time, people, funding) to fully implement Standard MS: Medicationsafety in my health service organisation will be:
None
Minimal
Moderate
Substantial
Unsure
94. Considering the changes made to Standard MS: Medication safety in version 2 of the NSQHSStandards, how much change will be required for existing systems and processes?
No change
Small change
Moderate change
Substantial change
Unsure
95. Considering that Action MS6.1 related to medication review has a new component, would yourhealth service organisation find it challenging to meet this action?
Yes
No
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96. What, if any, additional issues related to medication safety should be addressed in Standard MS:Medication safety?
97. Do you have any other comments about Standard MS: Medication safety?
Standard RR: Recognising and responding to acute deterioration
NSQHS Standards Review - Survey for health service organisations
98. Do you wish to respond to questions on Standard RR: Recognising and responding to acutedeterioration?
Yes
No (you will be directed to questions on the next standard)
The following questions relate to Standard RR: Recognising and responding to acutedeterioration.
Standard RR: Recognising and responding to acute deterioration
NSQHS Standards Review - Survey for health service organisations
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99. The scope of Standard RR: Recognising and responding to acute deterioration has changed toinclude deterioration in mental state and cognitive functioning. This change will improve care forconsumers in my health service organisation.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
100. The scope of Standard RR: Recognising and responding to acute deterioration has changed fromrecognising and responding to clinical deterioration in acute healthcare to acute deteriorationirrespective of when it occurs. This change will improve care in my health service organisation.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
101. Standard RR: Recognising and responding to acute deterioration includes the actions needed toensure a consumer's deterioration is recognised promptly and appropriate action is taken in my healthservice organisation.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
Strongly disagree Disagree Undecided Agree Strongly agree
RR4.2
RR6.1
RR6.2
RR7.1
RR8.1
102. The inclusion of the following new actions or actions including new components inStandard RR: Recognising and responding are likely to improve care for the consumers in my healthservice organisation.
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103. The amount of resources (time, people, funding) to fully implement Standard RR: Recognising andresponding to acute deterioration in my health service organisation will be:
None
Minimal
Moderate
Substantial
Unsure
104. Considering the changes made to Standard RR: Recognising and responding to acutedeterioration in version 2 of the NSQHS Standards, how much change will be required for existingsystems and processes?
No change
Small change
Moderate change
Substantial change
Unsure
105. Considering the new actions or actions with new components in Standard RR: Recognising andresponding to acute deterioration, which would your health service organisation find challenging tomeet? (You can select multiple options)
RR4.2
RR6.1
RR6.2
RR7.1
RR8.1
None of the above
106. What, if any, additional issues relating to recognising and responding to acute deterioration shouldbe addressed in Standard RR: Recognising and responding to acute deterioration?
107. Do you have any other comments about Standard RR: Recognising and responding to acutedeterioration?
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Standard BP: Blood and blood products
NSQHS Standards Review - Survey for health service organisations
108. Do you wish to respond to questions on Standard BP: Blood and blood products?
Yes
No (you will be directed to questions on the next standard)
The following questions relate to Standard BP: Blood product safety.
Standard BP: Blood product safety
NSQHS Standards Review - Survey for health service organisations
109. Standard BP: Blood product safety includes the actions needed to manage consumers' need forblood and to ensure that any blood products they receive are safe and appropriate.
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
Strongly disagree Disagree Undecided Agree Strongly agree
BP3.1
BP8.1
110. The inclusion of the following new actions or actions including new components inStandard BP: Blood product safety are likely to improve care for the consumers in my health serviceorganisation.
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111. The amount of resources (time, people, funding) to fully implement Standard BP: Blood productsafety in my health service organisation will be:
None
Minimal
Moderate
Substantial
Unsure
112. Considering the changes made to Standard BP: Blood product safety in version 2 of the NSQHSStandards, how much change will be required for existing systems and processes?
No change
Small change
Moderate change
Substantial change
Unsure
113. Considering the new actions or actions with new components in Standard BP: Blood product safety,which would your health service organisation find challenging to meet? (You can select multiple options)
BP3.1
BP8.1
None of the above
114. What, if any, additional issues related to blood product safety should be addressed in Standard BP:Blood product safety?
115. Do you have any other comments about Standard BP: Blood product safety?
Version 2 - NSQHS Standards
NSQHS Standards Review - Survey for health service organisations
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116. Do you have any further comments on version 2 of the NSQHS Standards?
Resources
NSQHS Standards Review - Survey for health service organisations
117. The Commission has released a range of resources for use by health service organisations toimplement the NSQHS Standards and to support accreditation. Please select which resources you haveused. You may select more than one resource.
Standard Fact Sheets
Posters
Safety and Quality Improvement Guides
NSQHS Standards Guide for Small Hospitals
Guide to the NSQHS Standards for Health Service Organisation Boards
Accreditation workbooks for hospitals
Accreditation workbooks for day procedure services
Accreditation Workbook for Mental Health Services
NSQHS Standards Electronic Monitoring Tool for Hospitals
NSQHS Standards Monitoring Tool for Day Procedure Services
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Not useful Somewhat useful Very useful N/A
Standard Fact Sheets
Posters
Safety and QualityImprovement Guides
NSQHS StandardsGuide for SmallHospitals
Guide to the NSQHSStandards for HealthService OrganisationBoards
Accreditationworkbooks for hospitals
Accreditationworkbooks for dayprocedure services
AccreditationWorkbook for MentalHealth Services
NSQHS StandardsElectronic MonitoringTool for Hospitals
NSQHS StandardsMonitoring Tool for DayProcedure Services
118. Was the resource useful?
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119. What resources would you like to see available for you to implement version 2 of the NSQHSStandards? Please select your top five resources.
Fact sheets for consumers
Fact sheets for clinicians generally
Fact sheets for medical practitioners
Quick reference cards
Posters
Safety and Quality Improvement Guides for each Standard
Specialist Safety and Quality Improvement Guides for different types of health service organisations
Guide for Small Hospitals
Guide for Health Service Organisations Boards
Guide for Dental Services
Accreditation workbooks for hospitals
Accreditation workbooks for day procedure services
Accreditation Workbook for Mental Health Services
Accreditation Workbook for Community Services
NSQHS Standards electronic monitoring tool for individual services
NSQHS Standards monitoring tool for day procedure services
Integrated screening tool
Risk assessment tool
Online training modules
Website to share locally developed resources
Case studies/examples
Other (please specify)
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120. What are the key principles the Commission should consider when developing resources? You mayselect more than one option.
Brief and to the point
Sector specific examples and case studies
Sector specific language
Other (please specify)
121. In what format would you like the resources? Please select your two preferred formats.
Paper-based
Web-based word documents
Web-based PDF documents
Interactive electronic
Other (please specify)
122. Do you have access to an electronic device for your work e.g. a tablet, ipad or laptop?
No
Yes, occasional access
Yes, regular access
Thank you for completing the survey on the draft version 2 of the NSQHS Standards.
If you have any queries about this survey, please contact the Commission via email [email protected] or telephone 1800 304 056.
End of survey
NSQHS Standards Review - Survey for health service organisations
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