PERFORMANCE APPRAISAL AT WIPRO
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PERFORMANCE APPRAISAL
AT WIPRO
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WIPRO
y Wipro started as a edible oil producer in 1947 from an old mill
founded by Azim Premji's father under the name Western India
Vegetable Products
y
Chairman- Azim H Premjiy In 1977 it entered the IT segment.
y Third largest IT services company in India
y First Indian company to adopt Six Sigma
y3
rd
Best HR Management company in Indiay Employees- 97250 as on November 2008
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HR POLICIES AT WIPRO
y Manpower Planning
y Internal & External Recruitment
y Intensive Training & Development
y Performance Appraisal
y Promotion, Transfer, & Demotion
y Job Rotation
y Grievance Handling
y
Welfare Activitiesy Wipro Employee Stock Option Plan (WESOP) allows employees to
share in the companies success
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Performance Appraisaly Performance appraisal is the process of measuring and
improving the actual performance of the employ ee and the future potential of the employ ee.
y Performance appraisal is a systematic way of re vie wing andassessing the performance of an employ ee during a giv enperiod of time and planning for his future.
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T HE APPRAISERS IN
PERFORMANCE APPRAISAL
SelfSelf AppraisalAppraisal
Supervisors Supervisors
Peers Peers Customers/
Clients
Subordinates Subordinates
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360 DEGREE PERFORMANCE
APPRAISAL SYSTEM360 degree feedback, also known as 'multi-rater feedback', is the most comprehensiveappraisal where the feedback about the employees¶ performance comes from all the sources
that come in contact with the employee on his job.
360 degree respondents for an employee can be his/her peers, managers (i.e. superior),
subordinates, team members, customers, suppliers/ vendors - anyone who comes into
contact with the employee and can provide valuable insights and information or feedback regarding the "on-the-job" performance of the employee.
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OBJECTIVES OF
PERFORMANCE APPRAISAL y Setting targets and goals as performance standards
y To review the performance of the employees over a given period of
timey Identifying training and development needs
y Rewarding performance
y Improving performance
yTo strengthen the relationship and communication between superior
± subordinates and management ± employees
y To reduce the grievances of the employees
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ADVANTAGES
To the individual:To the individual:Helps individuals to understand
how others perceive them.
Uncover blind spots
Quantifiable data on soft skills
To the team:To the team:Increases communication
Higher levels of trust
Better team environment
Supports teamwork
Increased team effectiveness
To the organization:To the organization:Reinforced corporate culture by linking
survey items to organizational leadershipcompetencies and company values
Better career development for employees
Promote from within
Improves customer service by involving them
Conduct relevant training
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ProblemsIt is the most costly and time consuming type of appraisal.
These programs tend to be somewhat shocking to managers at
first. Amoco's Bill Clover described this as the "SARAHreaction: Shock, Anger, Rejection, Acceptance, Help".
The problems may arise with subordinate assessments whereemployees desire to ³get the boss´ or may alternatively
³scratch the back´ of a manager for expected future favors.
The organization implementing this type of performanceappraisal must clearly define the mission and the scope of theappraisal. Otherwise it might prove counter productive.
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I MPOR TANT F ACTORS I N 360
DEGREE F EEDBACKS
According to Mr. Pratik Kumar.
The mission and the objective of thefeedback must be clear.
Employees must be involved.
Resources must be dedicated to the process, including top management'stime.
Confidentiality must be assured.
The organization, especially topmanagement, must be committed to the
program.PratikKumarCorporate V P HR, WiproTechnologies Limited.
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Conclusion
360 is gaining popularity with many managers and
employees.
New way of addressing the performance issue.
Employees will feel that they're being treated fairly.
Supervisors will feel the relief of no longer carrying
the full burden of assessing subordinate performance.
The combined effect of these outcomes should result in
increased motivation, which in turn improves
performance.
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PRESENTATION BROUGHT TO YOU BY
Shahul Hameed
Shubham JainHadish Hanif
Deepak Singh
Vinaya V
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