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Performance Metrics for Your QA Team
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Page 1: Performance Metrics for Your QA Team

PerformanceMetricsfor YourQA Team

Page 2: Performance Metrics for Your QA Team

PERFORMANCE METRICS HELP ELIMINATE VARIATIONS IN PROCESS

AND LATENT ISSUES IN YOURFINAL PRODUCT.

Page 3: Performance Metrics for Your QA Team

THEY HELP YOU TRACK THE PROGRESS OF YOUR QA TEAM& MAKE EXECUTIVE DECISIONS

ABOUT FUTURE PROJECTS…

Page 4: Performance Metrics for Your QA Team

THEY HELP YOU TRACK THE PROGRESS OF YOUR QA TEAM& MAKE EXECUTIVE DECISIONS

ABOUT FUTURE PROJECTS…

…AND HELP YOUR TEAM LEARN, GROW, AND IMPROVE OVER TIME.

Page 5: Performance Metrics for Your QA Team

PERFORMANCE MEASURES

TRACK PROJECT PROGRESS

Page 6: Performance Metrics for Your QA Team

PERFORMANCE MEASURES

TRACK PROJECT PROGRESS

MONITOR GOALS & MILESTONES

Page 7: Performance Metrics for Your QA Team

PERFORMANCE MEASURES

TRACK PROJECT PROGRESS

MONITOR GOALS & MILESTONES

MANAGE RESOURCES

Page 8: Performance Metrics for Your QA Team

OTHER BENEFITS of performance measures include:• Understand problems in QA

processes

Page 9: Performance Metrics for Your QA Team

OTHER BENEFITS of performance measures include:• Understand problems in QA

processes• Analyze customer

expectations

Page 10: Performance Metrics for Your QA Team

OTHER BENEFITS of performance measures include:• Understand problems in QA

processes• Analyze customer

expectations• Improve current processes

Page 11: Performance Metrics for Your QA Team

EXAMPLESof

PERFORMANCEMETRICS

Page 12: Performance Metrics for Your QA Team

# of Defects In a Given Build:

Page 13: Performance Metrics for Your QA Team

Time to Execute Test Cycle:

Page 14: Performance Metrics for Your QA Team

There are many othermetrics you can use to

MAXIMIZE productivity and

deliverability in your team.