Performance management system within the framework of human resources management for the leaders of the public education institutions in Szolnok County Town, Hungary László Molnár Warsaw, 29-30 September 2011 Session 3.3: Impact of leaders on installing a result-oriented culture
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Performance management system within the framework of human resources management for the leaders of the public education institutions in Szolnok County.
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Performance management system within the framework of human resources
management for the leaders of the public education institutions in Szolnok County
Town, Hungary
László Molnár
Warsaw, 29-30 September 2011
Session 3.3: Impact of leaders on installing a result-oriented culture
Institutional policies/Management policies in Szolnok
The political and professional responsibilities of the town as a provider of services
Features of the public education system
Leaders as key players in the achievement of their institution’s excellence
The systematised support of the management efficiency of institution leaders: the Human
Handbook
The foundation of up-to-date human resources management on a municipal level
The personal qualities of institution leaders as a guarantee
Retaining and improving customer satisfaction with the public
education system
Areas covered in the Human Handbook
Human resources management
Workforce management
Workforce planning
Operational workforce management
Performance management
Incentive system
Personnel development
Collaborationbetween employer and employee
Training and education
”Committee of Public Sector Employees”
Trade union
Inner communication
Hu
man
con
trol
lin
g
integrated IT
system
Career development
Participation in process development
Development of organisational culture
Organisational development
Jobs /competencies
Performance management system (PMS)
The first element in the system: 360 degree feedback
its aim its set of 16 criteria the evaluators time frames SMART relations
The second element in the system: two-pronged evaluation
1. Developmental goals: PMS related to SMART goals objectives participants three pillars methodology evaluation category time frames
2. Standard responsibilities of institution leaders
Required professional competencies in PMS
1. strategic planning and implementation
2. operational management
3. „good landlord”
4. customer focus
Required personal competencies in PMS
1. Managerial skills problem resolution openness to new ideas communication skills team work