Performance Management and Insights€¦ · Performance Management and Insights Author: Esri Subject: 2019 Public Sector CIO Summit--Presentation Keywords: 2019 Public Sector CIO

Performance Management and InsightsRachel Weeden Mid-Atlantic Regional Manager, EsriDale Dean Chief Strategic Performance Officer, City of Southlake TX

Strategy Management

Performance Management

Innovation Corporate Technology

Application Development

Office of Performance ExcellenceProviding strategic leadership to aid city staff in improving

The quality of life for our residents, business owners, and visitors

GIS Enables Performance Management

Data

Real-Time

Maps

Analytics

Apps

Performance Management Dashboards

Performance Management Dashboards

Performance Management at Southlake

Transparency

VOC

Strategic Planning

Annual Work Plans

Quarterly Performance Reviews

Continuous Performance Improvement

Voice of the Citizen

Citizen Survey

Citizen Survey Results

Insights into the Citizen Survey

A Vision for How GIS Enables Performance Management

GIS Enables Performance Management

Improve Traffic Managementwith Waze

Provide Transparency into Fire Operations

Share Data & Apps in Support of Strategic Initiatives

Reduce Redundant Workforce Operations

Streamline Data Entry for Asset Management

Enable Citizens to Directly Report Issues

Reduce Time Needed for Zoning Change Notifications

Thank you!