PERFORMANCE MANAGEMENT A definition for HE
Dec 27, 2015
‘a process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance.’
(Armstrong and Baron 2004)
A definition
• Does this definition adequately describe what performance management needs to deliver with HE?
• If no, what words would you want included in a definition? In your group, write these words on post-its. Exchange them with a group near you, compare and contrast.
• Greater ownership & commitment from the line
• Strengthen relationships between the manager and their staff
• Mapping improvement• Identifying career paths
• Commitment to employer• ‘going the extra mile’• Thirst for improvement• Solve problems• Take initiatives
TITLE
• Perform better• More sustainable workload• Feedback on performance• Linkages to competencies• Help colleagues & customers• Work collaboratively with their
manager
Focus attention
Serve as an energiser
Affect commitment
Activate cognitive
abilities and strategies
Reduce anxiety and
stress
USING GOALS
• Companies whose CEO’s demonstrated high commitment to management by objectives showed on average a 56% gain in productivity.
• Companies with CEO’s who showed low commitment only say a 6% gain in productivity
(Rodgers & Hunter 1991)
• Goal setting works better for some people
• Nearly everyone puts things off• Train the reviewing managers• The quality of the conversation
matters• Some managers may see it as time-
consuming
FACTORS TO BE AWARE OF