Performance Development Academy - PDA Intro

Foundations

“FOUR MONTHS OF PREPARATION AND ABOUT 12 HOURS OF SHOOTING, TURNED INTO ABOUT 30 SECONDS OF SCREEN TIME.”

WENTWORTH MILLERActorPrison Break, The Flash

Core Beliefs

Brands are made facing customersCustomers value unique experiencesUnique experiences must be consistentConsistency requires preparationPreparation precedes performancePerformance is always measured

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Uniqueness

Passion for innovative and differentCustom and flexible solutionsHolistic approach to performance developmentStrategic partners + unique toolsContinuous learning and development environmentVision and professional experience

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Experience

What we do

Focus

POWERING PERFORMANCE

Points of Customer

Contact

Retail Staff (ie. stores, branches,

outlets)

B2B Sales Teams

Early Career

(0 – 2 years)

University(Senior)

students

Young business people

WHAT

WHERE

WHO

Powering individual and team performance

at customer contact points and during the first 2 years of professional career

PDA’s specific target groups

Our Approach

Performance Improvement = Process

Measure

Identify

Improve

Train

Measure

Discover

Design

Train

Learning & Development = Continuous

Classroom trainings (off-site)

PDA Knowledge Portal (website)

Webinars (digital resources)

Targeted Learning Checks – Quizes (PDA mobile app)

Reinforcement Workshops (on-site)

Coaching and Mentoring (1-1 or Group)

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Performance is measured

Performance

MEASURE

Performance

MEASURE

Individual / Team

Individual / Team

• IDENTIFY• DESIGN • TRAIN

Thank you.