Performance appraisal

Performance AppraisalPerformance Appraisal

Dr Kamal Abdelgadir FRCOGDr Kamal Abdelgadir FRCOG

Director CPDDirector CPD

FMOHFMOH

DefinitionDefinition

Positive Process to give Positive Process to give feedback on past feedback on past performance, chart continuing performance, chart continuing progress, identify development progress, identify development and training needs of the and training needs of the individual.individual.

Why?Why?-Effective method for evaluation of staff.-Effective method for evaluation of staff.

-Set out personal and professional service -Set out personal and professional service needs.needs.

-Agree plans to meet needs.-Agree plans to meet needs.

-Review performance.-Review performance.

-Consider personal contribution to quality and -Consider personal contribution to quality and improvement of service.improvement of service.

-Optimize the use of skills and resources in -Optimize the use of skills and resources in achieving the delivery of quality care.achieving the delivery of quality care.

-To offer an opportunity to discuss and seek -To offer an opportunity to discuss and seek support for participation in activities.support for participation in activities.

-Identify the need for adequate resources to -Identify the need for adequate resources to enable objectives to be met.enable objectives to be met.

-Help early detection of deficiencies in system -Help early detection of deficiencies in system or individual performance. or individual performance.

-Team roles clarification and team building.-Team roles clarification and team building.

-Mutual awareness understanding and building -Mutual awareness understanding and building relationship.relationship.

-Resolving confusion and miss-understanding.-Resolving confusion and miss-understanding.

-Reinforcing Organizational philosophy values, -Reinforcing Organizational philosophy values, aims, strategies and prioritiesaims, strategies and priorities

-Delegation and additional responsibilities-Delegation and additional responsibilities

-Counseling and feedback-Counseling and feedback

CultureCulture-Promote culture of no blame.-Promote culture of no blame.

-Objectivity-Objectivity

-Positive contribution-Positive contribution

-Accountability-Accountability

-Social responsibility and whole-person -Social responsibility and whole-person developmentdevelopment

-Corporate responsibility concepts-Corporate responsibility concepts

TypesTypes-Formal annual performance appraisal-Formal annual performance appraisal

-Informal one-to-one discussion-Informal one-to-one discussion

-Observation on the job-Observation on the job

-Job related tests-Job related tests

-Assignment or task followed by review -Assignment or task followed by review

-Assessment centers including observed group -Assessment centers including observed group exercises exercises

-Survey of opinions of others who have dealing -Survey of opinions of others who have dealing with the individualwith the individual

-Behavioral assessment-Behavioral assessment

-Graphology (handwriting, analysis)-Graphology (handwriting, analysis)

The processThe process-Prepare: Material, records, achievements, incidents, -Prepare: Material, records, achievements, incidents,

reports etc…reports etc…

-Inform the appraised plenty of notice, time and place-Inform the appraised plenty of notice, time and place

-Venue-Venue

-Layout-Layout

-Introduction-Introduction

-Review activities and tasks-Review activities and tasks

-Agree action plan-Agree action plan

-Agree necessary support-Agree necessary support

-Invite comments and questions-Invite comments and questions

-Record and document-Record and document

Discussion PointsDiscussion Points

Has the past year been good, bad or Has the past year been good, bad or satisfactory for you and why?satisfactory for you and why?

What do you consider to be your most important What do you consider to be your most important achievements of the past year?achievements of the past year?

What do you like and dislike about working for What do you like and dislike about working for this organization?this organization?

What are the most difficult elements of your What are the most difficult elements of your job?job?

What do you consider to be your most important What do you consider to be your most important task next year?task next year?

What actions could be taken to improve your What actions could be taken to improve your performance?performance?

What type of job would you like to be doing in What type of job would you like to be doing in five years from now?five years from now?

What sort of training, experience would benefit What sort of training, experience would benefit you in the next year?you in the next year?

-360 degree feedback and appraisal-360 degree feedback and appraisal

-More informative-More informative

-Realistic assessment Strengthen corporate -Realistic assessment Strengthen corporate responsibilityresponsibility

-Remove Bias-Remove Bias