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What do ou see?
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,
.
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Perception isPerception is YOURYOURinterpretation ofinterpretation of realityrealityafter information/stimuli isafter information/stimuli is
SSelectedelectedOOrganizedrganized
e nee ne
.using.using YOURYOUR existingexistingKKnowledgenowledge
NNeedseeds
VValuesaluesAAssumptionsssumptions
u esu es
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DEFIN ING P ERCEP TION
The process by which an individual selects,organizes, and interprets stimuli into amean ng u an co erent p cture o t e wor .
,,
would be a lot simplerwould be a lot simpler
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yy Physio logyPhysio logy: Differences in sensory abilities: Differences in sensory abilities
yy AgeAge : Changes attitudes on time; more experience the older we: Changes attitudes on time; more experience the older wegetget
yy Socia l RolesSocia l Roles : Different roles we take on durin our lives: Different roles we take on durin our lives(sister, brother, wife, husband, student, instructor, etc.)(sister, brother, wife, husband, student, instructor, etc.)
yy Co gn it ive Ab ili t iesCo gn it ive Ab ili t ies : Think multi dimensionally about: Think multi dimensionally about
different situationsdifferent situations
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FACTORS INFLUE NCING PER CEP TIONFACTORS INFLUE NCING PER CEP TION
AttitudesAttitudes MotivesMotives InterestsInterests ExperienceExperience
ExpectationsExpectations
P e r c e p t i o nP e r c e p t i o nF a c to r s i n t h e s it u a t io nF a c to r s i n t h e s it u a t io n
TimeTime Work SettingWork Setting
F a c to r s in t h e T a r ge tF a c to r s in t h e T a r ge t
NoveltyNovelty
Social SettingSocial Setting
o ono on SoundsSounds SizeSize BackgroundBackground ProximityProximity
SimilaritySimilarity
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FACTOR S INF LUENCIN G P ER CEP TIONFACTOR S INF LUENCIN G P ER CEP TION
Ch a r a c t e r is t ics o f t h e p e r ce ive r :
y The erce tual rocess is influenced b the erceivers:
y Past experiences.
y Needs or motives.
y Personality.
y Values and attitudes.
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Ch a r ac te r is t ics o f th e se t t in g:
y The perceptual process is influenced by the settings:
y
Physical context.y Social context.
y Organizational context.
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Ch a r a c t e r is t ics o f t h e p e r ce ive d :
The perceptual process is influenced by characteristics of
the perceived person, object, or event, such as:y Contrast-External stim uli w hich stand out against
background w ill receive m ore attention
y
Size-Larger size m ore atten tiony o on- ov ng o ect rece ves more atten t on
y Repetition-Repeated external stim ulus is m ore atten tion
drawin
y Novelty-Any thing novel attracts atten tion fast.
y Figure-ground separation.
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1.1. SensationSensation 3.3. Or anizationOr anization
yy
An individuals abilityAn individuals abilityto detect stimuli in theto detect stimuli in theyy
The process of placingThe process of placingselected perceptualselected perceptual
environment.environment.
2.2. SelectionSelection
framework forframework for
storage.storage.yy e process a persone process a person
uses to eliminate someuses to eliminate someof the stimuli that haveof the stimuli that have
..
yy The stage of theThe stage of theperceptual process atperceptual process at
een sense an toeen sense an toretain others for furtherretain others for furtherprocessing.processing.
w c st mu arew c st mu areinterpreted and giveninterpreted and givenmeaning.meaning.
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yy
Se lec t in g S t im u l iSe lec t in g S t im u l i
P ER CEP TUAL P R OCESSP ER CEP TUAL P R OCESS
Rece iving S t im u liRece iving S t im u li
(External & Internal)(External & Internal)
x erna ac ors : a ure,x erna ac ors : a ure,Location, Size, contrast,Location, Size, contrast,
Movement, repetition, similarityMovement, repetition, similarityInternal factors : Learning,Internal factors : Learning,
needs, age, Interest,needs, age, Interest,
Org a n i z i n gOrg a n i z i n g
Figure Background ,Figure Background ,
Perceptual GroupingPerceptual Grouping
I n t e r p r e t i n gI n t e r p r e t i n g
Attribution ,Stereotyping,Attribution ,Stereotyping,Halo Effect, ProjectionHalo Effect, Projection
, ,, ,closure, continuity)closure, continuity)
R e s p o n s eR e s p o n s e
Covert: Attitudes ,Covert: Attitudes ,Motivation,Motivation,
FeelingFeelingOvert: BehaviorOvert: Behavior
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PerceptualorganizationPerceptualorganization
yw w
recognizableand
identifiable
patterns
and
whole
objects.
y
Certainfactors
are
considered
to
be
important
,categorizinginformationinthehumanbrain.Theseare
Figureground
ercep ua group ng
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yFieldgrounddifferentiation
y
The
tendency
to
distinguish
andfocusonastimulusthat
opposedtobackground.
y Itstates
that
the
relationship
ofatargettoitsbackground
influencesperception.
y Perceivedobjects
stand
outasseparablefromtheir
genera ac goun
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PERCEPTUALGROUPINGPERCEPTUALGROUPING
y Ourtendencytogroupseveralindividualstimuliintoameanin fulandreco nizable attern.
y Itisverybasicinnatureandlargelyitseemstobeinborn.
y
Some
factors
underlying
grouping
arey on nu y operce veo ec sascon nu ngpa erns.y Closure Apersonhasatendencytoperceiveawholewhennone
exists
y Proximity
Thetendencytoperceivethestimuliwhichareclosetoeachother.
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STAGES OF TH E P ER CEP TUAL P ROCESSSTAGES OF TH E P ER CEP TUAL P ROCESS
I n fo r m a t io n a t t en t io n a n d s e le ct io n :I n fo r m a t io n a t t en t io n a n d s e le ct io n :
yy Selective screening.Selective screening.
yy Lets in only a tiny proportion all the information thatLets in only a tiny proportion all the information that
bombards a person.bombards a person.
yy Two types of selective screening.Two types of selective screening.
yy
ontro e process ng.ontro e process ng.yy Screening without perceivers conscious awareness.Screening without perceivers conscious awareness.
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Or ga n iza t io n o f I n fo r m a t io nOr ga n iza t io n o f I n fo r m a t io n
yy Schemas:Schemas:
yy Cognitive frameworks that represent organized knowledgeCognitive frameworks that represent organized knowledgea ou a g ven concep or s mu us eve ope rouga ou a g ven concep or s mu us eve ope roug
experience.experience.OrOr
Structuresthatorganizeourknowledgeandassumptionsaboutsomethingandareusedforinterpretingandprocessinginformation.
yy Types of schemas:Types of schemas:
yy Self schemasSelf schemas-- schemaforoneselfyy Person schemasPerson schemas-- Schemataforotherpeopleyy -- yy PersonPerson--inin--situation schemassituation schemas-- Schemataforrolesoroccupations
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I n fo r m a t io n I n t e r p r e ta t io nI n fo r m a t io n I n t e r p r e ta t io n
yy Uncovering the reasons behind the ways stimuli are grouped.Uncovering the reasons behind the ways stimuli are grouped.
yy
People may interpret the same information differently orPeople may interpret the same information differently ormake different attributions about information.make different attributions about information.
I n fo r m a t io n R e t r ie va lI n fo r m a t io n R e t r ie va l
yyAttention and selection, organization, and interpretation areAttention and selection, organization, and interpretation are
art of memor .art of memor .
yy Information stored in memory must be retrieved in order toInformation stored in memory must be retrieved in order to
be used.be used.
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yy Thoughts.Thoughts.
yy
Feelings.Feelings.
..
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COMM ON P ER CEP TUAL DISTORTIONS/COMM ON P ER CEP TUAL DISTORTIONS/SH O R TSH ORT CUTSCUTS
St e r e o t yp e s o r p r o t o t yp e s
y Combines information based on the category or class
to which a erson situation or ob ect belon s.
y Strong impact at the organization stage.
.
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H a lo e ffec t s :
y Occur when one attribute of a person or situation isused to develop an overall impression of the individual
or situation.
y Likely to occur in the organization stage.
y Individual differences are obscured.
y Important in the performance appraisal process.
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Se lec t ive p e r cep t ion :
y
The tendency to single out those aspects of a situation,person, or object that are consistent with ones needs,
va ues, or a u es.
y Strongest impact is at the attention stage.
y counter the adverse impact of selective perception.
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P ro je c t i o n :
individuals.y Es eciall likel to occur in inter retation sta e.
y Projection can be controlled through a high degree of
self-awareness and empathy.
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Con t r a s t e f fec t s :Con t r a s t e f fec t s :
yy Occur when an individual is compared to other peopleOccur when an individual is compared to other people
on the same characteristics on which the others rankon the same characteristics on which the others rank
higher or lower.higher or lower.
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ATTRIBUTION TH EOR YATTRIBUTION TH EOR Y
yy FritzFritz HeiderHeider & H.H. Kelly are the contributors.& H.H. Kelly are the contributors.
yy Attribution theory is an attempt to determine whether anAttribution theory is an attempt to determine whether anindividuals behavior is internally or externally caused.individuals behavior is internally or externally caused.
yy Attribution theory aids in perceptual interpretation byAttribution theory aids in perceptual interpretation by
focusing on how people attempt to:focusing on how people attempt to:
Understand the causes of a certain event.Understand the causes of a certain event.
ssess respons y or e ou comes o e even .ssess respons y or e ou comes o e even .
Evaluate the personal qualities of the people involved in theEvaluate the personal qualities of the people involved in the..
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beunderthepersonalcontroloftheindividual.
y x erna ycause e av or sw awe mag ne esituation
forced
the
individual
to
do.
y Distinctiveness:Thedegreetowhichaperson
behaves
differently
in
different
situations.y Consistency:Thedegreetowhichapersonengagesin
sameatdifferenttimes.
y Consensus:Thedegreetowhichotherpeopleareen a in inthesamebehavior.
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ATTRIBUTION TH EOR YATTRIBUTION TH EOR YWhen individuals observe behavior, they attempt to determine whether it isWhen individuals observe behavior, they attempt to determine whether it is
internally or externally caused.internally or externally caused.
observationobservation InterpretationInterpretation Attribution of causeAttribution of cause
ExternalExternalHH
InternalInternalLL
HH
ConsensusConsensusIndividual behaviorIndividual behavior
InternalInternalLL
InternalInternalHH
ExternalExternalLL
HH high Lhigh L-- LowLow
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Dis t inc t ivenessDis t inc t ivenessC o n s e n s u sC o n s e n s u s
Cons i s t encyCons i s t ency
Does this personDoes this personbehave inbehave inthis mannerthis manner
in other situationin other situation
Do other personDo other personBehave in theBehave in theSame manner?Same manner?
behavebehavein this samein this same
manner at othermanner at othertimes ?times ?
esesNoNo
HighHighConsistencyConsistencyNoNo
LowLow
LowLowConsensusConsensus
YesYesHi hHi h
LowLowDistinctivenessDistinctiveness
NONOHighHigh
AttributionAttribution
ExternalExternal
ConsensusConsensusDistinctivenessDistinctiveness AttributionAttribution
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SP ECIFI C AP P LICATION S IN OR GANI ZATION S:SP ECIFI C AP P LICATION S IN OR GANI ZATION S:
1.) Employment Interview1.) Employment Interview
2.) Performance Expectations2.) Performance Expectations
. er ormance va ua on. er ormance va ua on
4.) Employee Effort4.) Employee Effort
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1616..0101..20102010/ Reshmi Pillai/ OB/ Reshmi Pillai/ OB
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Organizational Behavior /Organizational Behavior /PerceptionPerception
3232
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Organizational Behavior /Organizational Behavior /PerceptionPerception
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Organizational Behavior /Organizational Behavior /PerceptionPerception4141