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People
Equipment
Material
Data
Policies
Procedures
Product or Service
GOAL
Pengembangan workgroup MIS
untuk menyediakan dukungan
terintegrasi bagi departemen
di seluruh perusahaan
Platform teknologi
Proses bisnis
Misal:
Penjualan
Operasional
Akunting
dll
Standardized
Carefully controlled
changes
Needs systems
management
Supports many users
and applications
Has heterogeneous
data
Users know and work
with one another
At most, several dozen
users
At most, 500 megabytes
of data
A few entities
One or a few
applications
Peripheral system,
subfunction of company
Users strangers to one
another
Several hundreds or
even thousands of users
Several hundred
billion bytes of data or
more
Dozen of entities
Many different
applications
Central business
function
Revenue generation
Purchasing
Personnel and
payroll
Asset control
Product development
and planning
Manufacturing
Accounting
CEO
MARKETING SALES DEVELOPMENT CUSTOMER SUPPORT
FINANCE
MARKETING DEVELOPMENT QUALITY ASSURANCE SALES
CUSTOMERSUPPORT
needs
Spesification Product Tested product Marketed product
Fewer management
level
Reduced need for staff
Higher degree of
concurency
Radical and
revolutionary
redesign of process
EDI (shared
transaction)
Interenterprise
system access
(JIT inventory
management)
Interenterprise
process
integration
(multiparty
manufacturing)
Knowledge
network
(technical,
managerial,
legal, medical)
Entry to new market
Entry to new product
category
Technology-induced
definition of new
product category
Technology-induced
market changes
Processes
Products
Quality
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