People and practice: new roles and new ways of working

People and practice: new roles and new ways of workingNaomi McVey, Programme Manager - AHP WorkforceInto Employment, University of Salford, February 2016

Overview

• Introduce workforce & transformation • Quick policy context • Patient story & real-life examples of

using workforce differently • Making it happen

Learning outcomes

1. Gain a better understanding of the role of workforce transformation in improving healthcare quality and patient experience

2. Be able to critique an example patient pathway and identify ways to improve care through workforce roles, skills and values

3. Increased awareness of other useful sources of information

4. Be able to apply learning to your assignment and future roles

People with the right skills and values, in the right place, at the right time

ChallengesChallenges

‘We can design innovative new care models, but they simply won’t become a reality unless we have a workforce with the right numbers, skills, values and behaviours to deliver it’www.england.nhs.uk/ourwork/futurenhs/

Your placements

• Did you work…– in single profession teams?– in any integrated,

multiprofessional teams?– with Advanced practitioners?– with Assistant practitioners?

• What did good look like?

Mrs Andrews’ Story

How could care & the care pathway for Mrs Andrews be improved by using the workforce in different ways?

Is this what you would

want for your family

member?

Opportunities to use NHS staff differently &

more proactively?

Did you recognise

some of this?

The Guardian Jan 2016; North East London Foundation Trust and London Ambulance Service NHS Trust

‘Frail and vulnerable patients should be managed assertively but holistically … and their care transferred back into the community as soon as they are medically fit, to avoid them losing their ability to self-care’ NHS England

Integrated Assessment team UHSMIntegrated Discharge Team, BSUHA workforce for for the future

Geriatrics Profanasaurus

Mrs Andrews' Story – what went wrong?

Workforce transformation is more than just budget and numbers…

“Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled’

See the opportunities

What skills and values do we need as AHPs to help influence and shape new roles and models of care?

Thank youAny [email protected]@NaomiMcVey