Ethics ???• Is a discipline focused on the
rightness and wrongness of human conduct in society in light of specific sets of circumstances &
• Concerned with moral duties• The application of ethics is an
individual consideration….cheating, lying, stealing, etc..
Ethics In The Workplace
• Not everyone agrees about what is ethical or unethical at work
• Example???
Code of Ethics
• A code of ethics is a written statement of principles that should be followed in the conduct of business.
• The code must be communicated to all employees-company mailings, bulletin board postings, general announcements, etc.
• The code must be actively supported by all levels of managers
Content of Ethical Codes
• Honesty• Adherence to the law• Product/ service safety & quality• Financial reporting• Pricing, billing & contracting• Employment practices
Setting the Tone
• Employees’ notions of what is acceptable and not acceptable are based on the supervisor’s actions
• The supervisor’s failure to take corrective action in certain situations can also affect the behavior of the employees
Areas Requiring Ethical Conduct By
Supervisors
• Loyalty– Supervisors who are viewed as being interested only in
themselves and their future will have difficulty in getting the full cooperation of employees
• Human relations– This category centers on the supervisor’s concept of
fairness, particularly in the treatment of subordinates• Overt personal actions
– This category includes the supervisor’s behavior within the company and how they handle themselves in the community
Dealing With Dishonest Employees
A. Dealing with dishonest subordinates
A. Recognize the problem, get the facts, and document the case
B. Confront the employee
C. Follow the established disciplinary system
B. Dealing with dishonest peers or other managers
B. You may not be able to deal directly with the problem
C. In most cases, report your suspicions and findings to your boss and let them confront those involved
Building a Supervisory Power
Base
• Gain the respect of subordinates
• Be in “good” with your boss• Help employees be successful• Seek responsibility
Organization Politics
Organization politics refer to the practice of using means other than merit or good performance for bettering your position or gaining favor in the organization.
Supervisors should understand organization politics and how to use them in a positive and ethical manner.
Organization Politics
• How to keep your boss happy– Know your boss– Be loyal– Show respect for your boss– Seize opportunities to make your boss
look good – Avoid antagonizing other departments– Insist on feedback– Help take the load off your boss
Socializing With Other Members of the Organization
• There are no hard-and-fast rules. The following general guidelines are suggested:
– Do not be overly anxious to socialize with subordinates or superiors
– Use common sense– Be yourself– Do not try to use your rank when socializing with
subordinates– Do not make any work-related promises to
subordinates while socializing– Do not date or become romantically involved
with subordinates