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Peninsula Health
9
Part B: Performance priorities Financial performance
Key performance indicator Target
Operating result
Annual operating result ($m) 0.2
WIES (1) activity performance
Percentage of WIES (public & private) performance to target 100
Cash management
Creditors < 60 days
Debtors < 60 days
Access performance
Key performance indicator Target
Emergency care
Percentage of operating time on hospital bypass 3
Percentage of ambulance transfers within 40 minutes 90
NEAT - Percentage of emergency presentations to physically leave the emergency department for admission to hospital, be referred to another hospital for treatment, or be discharged within four hours (July – December 2012) 70
NEAT - Percentage of emergency presentations to physically leave the emergency department for admission to hospital, be referred to another hospital for treatment, or be discharged within four hours (January - June 2013) 75
Number of patients with a length of stay in the emergency department greater than 24 hours 0
Percentage of Triage Category 1 emergency patients seen immediately 100
Percentage of Triage Category 1 to 5 emergency patients seen within clinically recommended times 80
Elective surgery
Percentage of Urgency Category 1 elective surgery patients treated within 30 days 100
NEST - Percentage of Urgency Category 2 elective surgery patients treated within 90 days (July – December 2012) 75
NEST - Percentage of Urgency Category 2 elective surgery patients treated within 90 days (January – June 2013) 80
NEST - Percentage of Urgency Category 3 elective surgery patients treated within 365 days (July – December 2012) 93
NEST - Percentage of Urgency Category 3 elective surgery patients treated within 365 days (January – June 2013) 94.5
Number of patients on the elective surgery waiting list (2) 1,722
Number of Hospital Initiated Postponements (HiPs) per 100 scheduled admissions 8
(1) WIES is a Weighted Inlier Equivalent Separation.
(2) The target shown is the number of patients on the elective surgery waiting list as at 30 June 2013.
Peninsula Health
10
Service performance
Key performance indicator Target
Elective surgery
Number of patients admitted from the elective surgery waiting list – quarter 1 1,594
Number of patients admitted from the elective surgery waiting list – quarter 2 1,497
Number of patients admitted from the elective surgery waiting list – quarter 3 1,522
Number of patients admitted from the elective surgery waiting list – quarter 4 1,521
Critical care
Adult ICU minimum operating capacity 9
Quality and safety
Health service accreditation Full compliance
Residential aged care accreditation Full compliance
Cleaning standards Full compliance
Hospital acquired infection surveillance No outliers
Hand Hygiene(rate) 70
SAB rate per occupied bed days (1) < 2/10,000
Victorian Patient Satisfaction Monitor: (OCI) (2) 73
Consumer Participation Indicator (3) 75
People Matter Survey Full compliance
Maternity
Percentage of women with prearranged postnatal home care 100
Mental Health
28 day readmission rate 14
Post-discharge follow up rate 75
Seclusion rate per occupied bed days < 20/1,000
(1) SAB is Staphylococcus aureus bacteraemia (2) The target for the Victorian Patient Satisfaction Monitor is the Overall Care Index (OCI) which comprises six categories (3) The Consumer Participation Indicator is a category of the Victorian Patient Satisfaction Monitor
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