Government 2.0 Government 2.0 STUDY PROGRAM: MAGISTER INFORMATION TECHNOLOGY, COMPUTER SCIENCE FACULTY, UNIVERSITY OF INDONESIA Lectures: Dana Indra Sensuse, Ph.D Yudho Giri Sucahyo, Ph.D Assistant: Assistant: Wibisono Sastrodiwiryo, S.Kom, M.T.I Wibisono Sastrodiwiryo, S.Kom, M.T.I ( ( [email protected][email protected]) ) Date: November 11, 2010 Date: November 11, 2010
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Government 2.0Government 2.0
STUDY PROGRAM: MAGISTER INFORMATION TECHNOLOGY,
COMPUTER SCIENCE FACULTY, UNIVERSITY OF INDONESIA
Lectures: Dana Indra Sensuse, Ph.DYudho Giri Sucahyo, Ph.D
Millennium Development GoalsMillennium Development Goals 8 tujuan8 tujuan 18 target18 target
Implementasi Implementasi e-Governmente-Government:: 35% gagal total35% gagal total 50% gagal sebagian50% gagal sebagian 15% berhasil15% berhasil
E-Government (APCICT)E-Government (APCICT) Menurut dokumen APCICT: Permintaan layanan Menurut dokumen APCICT: Permintaan layanan e-Gove-Gov
akan datang dari meningkatnya akan datang dari meningkatnya kesadaran akan kesadaran akan peluangpeluang yang ditawarkan oleh penyampaian layanan yang ditawarkan oleh penyampaian layanan pemerintah yang lebih cepat dan lebih baik.pemerintah yang lebih cepat dan lebih baik.
Empat tujuan:1. Layanan pemerintah online 2. Pemerintah tanpa kertas (paperless)3. Pemerintah berbasis pengetahuan 4. Pemerintah yang transparan
Tiga tugas besar: 1. Menginovasi layanan masyarakat (G2C); 2. Menginovasi layanan bisnis (G2B); 3. Menginovasi cara kerja pemerintah (G2G).
E-Government + Web 1.0 = Gov 1.0E-Government + Web 1.0 = Gov 1.0
E-GovernmentE-Government
One-way communication
Static web
330,000 inaccessible PDFs
106,000 Word docs
6,330 PowerPoint500,000 static HTML
Government voice
Bureaucrat-speak
Manual processes
Careful editorial processes
Disclaimers
Program-based navigation
Complex navigation
Crafted communications
Reactive
Source: Matthew Hodgson PresentationMatthew Hodgson Presentation
Government voice
Information-based
Risk averse
Web 2.0Web 2.0
Source: Matthew Hodgson PresentationMatthew Hodgson Presentation
Web 1.0 vs Web 2.0Web 1.0 vs Web 2.0
E-Government + Web 2.0 = Gov 2.0?E-Government + Web 2.0 = Gov 2.0?
Where public policy Where public policy is madeis made
People get info and then People get info and then leaveleave
Focus on official Focus on official government informationgovernment information
Communicate widely via Communicate widely via expensive TV, radio, printexpensive TV, radio, print
Where the people areWhere the people are People come People come to talk, to talk,
interact, collaborateinteract, collaborate Focus on community Focus on community and and
relationshipsrelationships Communicate cheaply via Communicate cheaply via
word-of-mouth, discrete, word-of-mouth, discrete, targetedtargeted web channels web channels
Gov 1.0 Gov 2.0
Source: Matthew Hodgson PresentationMatthew Hodgson Presentation
Obama’s Omni PresentObama’s Omni Present
BlogsBlogs
“a survey into Canadian’s views on
their government’s use of Web 2.0”
Source: Matthew Hodgson PresentationMatthew Hodgson Presentation
TwittersTwitters
Engaging and interacting
with the public
Government on FacebookGovernment on Facebook
Government Officials on FBGovernment Officials on FB
UN Survey 2008: Connected Governance (CG)CG adalah ciri generasi ke dua e-Gov Pola solusi mengarah ke shared services
E-Government Trend E-Government Trend
data.australia.gov.audata.australia.gov.au
data.go.ukdata.go.uk
data.govdata.gov
Government 2.0 ProgramGovernment 2.0 Program
Amerika: Amerika: Open GovernmentOpen Government Inggris: Inggris: Smarter GovernmentSmarter Government Kanada: Kanada: Visible GovernmentVisible Government Australia: Australia: Government 2.0Government 2.0 Indonesia: ?Indonesia: ?
Government 2.0 DirectiveGovernment 2.0 Directive Pidato Obama di UI: “Pidato Obama di UI: “a commitment to a commitment to
transparencytransparency that gives every Indonesian a that gives every Indonesian a stake in their government;”stake in their government;”
Open Government Directive: Unprecedented Open Government Directive: Unprecedented level of openness in Governmentlevel of openness in Government Government should be transparent Government should be transparent Government should be participatoryGovernment should be participatory Government should be collaborative Government should be collaborative
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