Pelichet mobility solutions (presentation in english)

Moves Your World

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A Brief Introduction to Pelichet

� Founded in 1891 in Geneva

� Family owned business – 5th generation

� 250 employees

� A UTS Unigroup shareholder – global network

� A fleet of 30 trucks and 40 moving vans

� 30’000 sqm of warehousing facilities

� ISO certified since 1996

� FAIM accredited

� Solid financial backgrounds – no debt

120 years of history

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A Wide Range of Services

International and domestic moving

Office moving

IT moving

Storage

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Industrial moving

Integrated Mobility Solutions

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A Wide Range of Services

Archive & information management

Exhibition logistics

Self-storage

Fine art transportation

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Confidential data shredding

Integrated Mobility Solutions

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� Over 250 employees in Europe

� Brand new high tech development

� high-tech warehouses -30’000 sqm

� A fleet of 70 vehicles, 850 containers

Extensive CapabilitiesDecades of Investment in Our Core Business

Largest capabilities in Switzerland

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� Brand new 20’000 sqm warehouse

� Located near the Geneva airport

� 409 x 20’ containers storage capacity

� High-tech security

Extensive CapabilitiesInaugurated in 2010 : the Pelichet Logistic Center

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Global footprint

Globetrotters since 1891

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� A UTS Unigroup shareholder : 1500 offices worldwide

� Own facilities in Switzerland, France and UK

� Global partneship program gathering over 130 agents

� Long term member of FIDI, OMNI, LACMA and HHGFAA

Global footprint

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Global HQ

Geneva Move Management CenterSingle Source Contact

24/24 7/7

Pan-European Network

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WorldwideWorldwideWorldwideWorldwide

NetworkNetworkNetworkNetwork

North

America

Latin

America

AfricaPacific Rim

Middle and

Near East

Western

Europe

Eastern

Europe

Australia

Asia

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Top Key Destinations in 2009

From Switzerland to …….

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550

450

375

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USA

Asia

Europe

South America

Africa

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High touch, high tech

We make you feel unique

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� Central account management - Geneva Move Management Centre 24/4 7/7

� Regional delivery model

� In-house local service delivery

� Single technology platform

� Consolidated reporting and billing

� Single point of coordination

Service Delivery

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Pelichet Overseas Shipping Coordination

� Selecting the best shipping lines� Choosing the most direct routes

� Adapting the transportation mode to the needs of the customer� Negociating the best rates

� Ensuring a constant tracking of every single shipment� Monitoring the quality performance of each carrier

Looking for the most adapted solutions

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TechnologiesConnecting people around the globe

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Multi language staff

24/24 7/7 hotline

On-line quotation

On-line tracking system

On-line insurance valuation

On-line quality survey

On-line reporting

On-line moving costs management

Single source contact for families on the move

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E-Move Management

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A website with secured client login

Technologies

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Bar coding and tracking:

From the pre-move surveytill final delivery

Technologies

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Pelichet has carried out group moves for several international corporations such as Procter and Gamble, Colgate,Polo Ralph Lauren, Richemont, Ferring Rohm and Haas, JTINissan,…

For these projects Pelichet mobilizes a lot of capabilities and resources to handle a large number of moves in a very limited time frame (100 moves over a 3 month period).

Pelichet has gained a strong and unique experience in handling large volumes during peak times.

Pelichet handles over 3500 moves to and from Switzerland per annum.

A unique experience in handling group moves

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Committed to Excellence

Bringing added-value to the World of Mobility

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Quality A Core Value

Monitoring and Challenging Quality

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92 95

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2004 2005 2006 2007 2008 2009

Customer rating Claim ratio

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� Extra services for VIP transferees

� Maid services

� Cleaning services

� Handyman services

� Furniture rental

� Car rental and purchase

� Pet transport

Pelichet Maid Services : a wide of value-added services

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� KPI and performance driven partner selection

� Quality approved partners – employed packers & FIDI FAIM accredited

� Pelichet Global Service Level Agreement

� Competitive pricing

� Agent quality performance monitored and reviewed on a quarterly basis.

Global Partner Selection

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All-risks ad valorem full insurance coverage through our insurance partner HELVETIA.

� on-line insurance valuation.

� In-house claim settlement

� Single source Pelichet contact

Global Insurance Coverage

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Pelichet is assisting the transferee every step of the way with the repair of the damaged items and the reimbursement of missing or unrepairable items.

KPI and performance driven claim settlement :

� 92% claim-free moves

� Claims settled within 30 days

In-House Claim Settlement

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Pelichet supports the Smiling Children Foundation.

10% of our profits goes to this charity founded by our Owner and CEO.

All administration costs paid by Pelichet

www.smilingchildren.org

Corporate Social ResponsabilitiesA modest contribution to a better world

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� Carbon emissioncalcultation forevery single move

� Environment friendlyalternatives

� Complete renewalof vehicle fleet in 2009(Euro 5 trucks)

Assessing the environmental impact of every single move

CHRISTIE’S

They trust Pelichet

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� Our people and their skills

� 5 generations of family heritage and passion for service quality

� The combined strenght of management and direct service delivery

� Service delivery model

. Location

. Quality

. Flexibility

� Global network

� Comprehensive user friendly E-Move Management 24/7

� Dynamic and financially stable organisation

� A long-term vision and total focus on quality

Bilan October 2010

What makes Pelichet special ?

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Thank You

Route des Jeunes 51-55

1227 Carouge/Geneva

Switzerland

Tel : +41 22 827 8000

Fax : +41 22 823 0818

Web : www.pelichet.ch