PEL

COLLEGE OF STATISTICAL AND ACTUATIAL SCIENCES________________________

All praises to ALLAH ALMIGHTY, who guides us in the darkness and all respects for the Holy Prophet MUHAMMAD (PBUH) who enables us to recognize our creator.

This dissertation would not have been possible without the encouragement and generosity of number of people. We are very thankful to Prof. Dr. Shahid Kamal who provided to us the opportunity to conduct this research work. And whose kind help was always been with us throughout the duration of our project.

We would also like to express any deepest gratitude to my respected teacher and supervisor Prof. Sufyan Khan for his advice, guidance, suggestions and criticism through out the project. We would also like to acknowledge all the faculty members of the institute of the College of Statistic and Acturial Science for educating and training us the computer skills so that we become able to this research work.

We feel highly obliged and want to express us deepest heartiest gratitude to our family their encouragement, help and constant support. Our sincere appreciation and thanks to our sisters and friends who were always with us and helped us at every stage of the project.

SYED ASAD ALI BOKHARIADEELA NASIR AFZAL SHAUKAT SHAHANA NOOR


COMPANY’S INFORMATION

History

Introduction

Vision and Mission

SWOT Analysis

Strategy and Strategic goals

HUMAN RESOURCE MANAGEMENT

Introduction

Hierarchy

Vision and Mission

Process of HR

Benefits

SALES DEPARTMENT

MARKETING DEPARTMENT

FINANCE DEPARTMENT

OPERATIONAL DEPARTMENT

Appendix A _____________________________Advertisement

Appendix B _____________________________Job Description

Appendix C _____________________________C.Vs


COMPANY INFORMATION:

INTRODUCTION:Pak Elektron Limited (PEL) is the pioneer manufacturer of electrical

goods in Pakistan. The company has always been contributing towards the advancement and development of the engineering sector in Pakistan by introducing a range of quality electrical equipments and home appliances and by producing hundreds of engineers, skilled workers and technicians through its apprenticeship schemes and training programmes.

The company comprises of two divisions:

o Appliances Divisiono Power Division

APPLIANCES DIVISION:

REFRIGERATORS

Door-Galaxy

Compressor-Dan Foss

5 years Compressor & 1 year Parts Warranty


Door-Galaxy

Compressor-Dan Foss

5 years Compressor & 1 year Parts Warranty

http://www.pel.com.pk/ref-xpression.html

http://www.pel.com.pk/ref-premier.html

AIR CONDITIONERS

Free Installation Kit

Self-diagnosis and auto-protection

Auto restart function

Two-direction air flow (SLR)

MICROWAVE OVEN

5 years Magnetron Warranty

Smart Intelli-menu

360 degree cooking system


Super quiet operation

Maximum dehumidification

Anti-rust cabinet

5 years Magnetron Warranty

Smart Intelli-menu

http://www.pel.com.pk/ac-split.html

http://www.pel.com.pk/ac-window.html

http://www.pel.com.pk/oven-silverline.html

http://www.pel.com.pk/oven-pelmwo.html

WASHING MACHINES

One year parts & service warranty

Japanese technology

WATER DISPENSERS

Hot & cold water

Refrigerator

GENERATORS


One year parts & service warranty

Japanese technology

Hot & cold water

Refrigerator

Built-in AMF

Skid mounted control panel

http://www.pel.com.pk/wm-7700.html

http://www.pel.com.pk/wm-512.html

http://www.pel.com.pk/wd-silverline.html

http://www.pel.com.pk/wd-lifestream.html

http://www.pel.com.pk/genset-domestic.html

http://www.pel.com.pk/genset-commercial.html

Wheel mounted

Key/auto start

PEL MEDIA

PEL Super Brands

Combined products

Refrigerator

SPLIT AIR CONDITIONER

Allergy Care Kit

Cyclotron Plasma

10m Power Flow


PEL Appliances

Refrigerator

Modern & Luxury Design

Jet Cool

http://www.pel.com.pk/pel-media_tv.html

http://www.pel.com.pk/pel-media_print.html

http://www.pel.com.pk/lg/lg-ac-titan.html

http://www.pel.com.pk/lg/lg-ac-artcool.html

Jet Cool

Gold Fin Anti Corrosion

POWER DIVISION :

PEL is now technology forerunner and market leader in providing new products and services to meet ever changing and technology intensive needs of its customers.

EPC contracting Power Transformers Distribution Transformers Energy meters MV and LV Switchgears Control and protection equipment

EPC Contracting:

To meet the demand of commercial and industrial activities, more and more power utilities and other customer demand PEL established an Engineering Procurement and Construction Division. PEL EPC Division consists of human resource with high academic qualifications and experience of local as well as global market. The EPC division delivers custom designed and built solutions in following areas.

132kV and 220kV grid stations for power utility companies. 132kV and 11kV substations for industrial and commercial

customers.


Nero Plasma Plus Air Purifying System

Jet Cool

http://www.pel.com.pk/lg/lg-ac-pac.html

http://www.pel.com.pk/lg/lg-ac-mlook.html

Integration of private captive power generation plants into utility network for sale of their surplus power to utility companies.

Electrification of housing projects and industrial parks.

o Projects Completed:

1. 132/11kV AIS Satellite Town substation, Rawalpindi Pakistan

2. 132/11kV GIS DHA substation Islamabad-Pakistan

3. 132/11kV AIS Ghuinke substation, Sialkot-Pakistan

4. 132/11kV AIS Kamra substation, Attock-Pakistan

5. External Electrification of Askari Villas Phase-II, Lahore-Pakistan

6. Kohinoor City Faisalabad (Electrification & Networking)

7. Supply, supervision of installation and testing of MV and LV equipment for external electrification of DHA Phase-6 Lahore-Pakistan

8. External Electrification of National University of Science & Technology (NUST) Islamabad-Pakistan

9. External electrification of Iqbal Avenue housing society Lahore-Pakistan

o Projects under construction:

1. 132/11kV GIS Sheranwala Gate substation, Lahore-Pakistan2. 220kV Dadu grid station Extension Dadu – Pakistan3. 132/11kV FIEDMC AIS substation Faisalabad-Pakistan4. Electrification of 4 small towns (Mangla Dam raising project)


5. Underground external electrification of DHA Ph-8 Lahore-Pakistan

6. External electrification of House Building Finance Corporation Lahore-Pakistan

7. External electrification of DHA Homes Complex Lahore-Pakistan

Power Transformer:

Extensive experience and success in manufacturing distribution transformers led to the establishment of power transformer division in 2005. In order to provide its customers the best technology and products of international competence, PEL has combined its technical expertise with GANZ, a renowned and experienced Hungarian transformer.

Distribution Transformer:

PEL made distribution transformers’ range includes oil immersed core type transformers, Dry type (VP impregnated) transformers and autotransformers.

Switchgears:

MV and LV switchgears are produced for indoor and outdoor installations. The switchgear and their key components comply with the requirements of all significant international standards and regulations i.e. IEC, BSS or VDE.


MV metal clad switchgear cubicles MV pad mounted transformers Kiosk Type Compact Sub-Stations Other MV Equipments


LV distribution Panel LV Power Factor

Improvement Plant Motor Control Centre

(MCC)

http://www.pel.com.pk/switchgear_mv.html

http://www.pel.com.pk/switchgear_lv.html

HISTORY: In 1948, the Saigols migrated from Calcutta and initiated their

business in Lyallpur (later named to as Faisalabad), the textile city of Pakistan, under the banner of Kohinoor Industries Limited.

Kohinoor Textile Mills:

The Saigols set up the first major textile unit – The Kohinoor Textile Mills under the umbrella of Kohinoor Industries Limited. The Kohinoor Textile Mill has state-of-the-art quality control from raw material to finished product manufacturing.

Pak Elektron Limited (PEL):

In 1978, the Saigol Group of Companies purchased major shares of Pak Elektron Limited. At that juncture, the company was only manufacturing transformers and switchgears. With the Saigols in management, PEL started expanding its product range by entering into Air Conditioner manufacturing.

In 1981, PEL window type Air Conditioners were introduced in technical collaboration with General Corporation of Japan.

In 1986-87, the company started manufacturing of refrigerators in technical collaboration with M/s IAR-SILTAL of Italy.


In 1987, PEL deep freezers were also introduced in technical collaboration with M/s Ariston of Italy.

In 2006, the company has started manufacturing of split type Air Conditioners of various capacities as the customer choice has shifted from window type to split type air conditioners.

Today PEL has become a household name. Its products are not only in great demand in the local market but the Company has also started exporting its appliances to foreign markets.

BOARD OF DIRECTORS:Mr. Naseem Saigol (Chairman/Chief Executive)

Mr. Azam Saigol

Mr. Murad Saigol

Mr. Haroon Ahmad Khan (Managing Director)

Mr. Homaeer Waheed

Mr. Muhammad Rafi Khan

Mr. Gul Nawaz (NIT Nominee)

Mr. Masood Karim Sheikh (NBP Nominee U/S 182 of the ordinance)

Mr. Tajammal H. Bokharee (NBP Nominee U/S 182 of the ordinance)


Mr. Wajahat A. Baqai (NBP Nominee U/S 182 of the ordinance)

AUDIT COMMITTEE:Mr. Azam Saigol (Chairman/Member)

Mr. Haroon A. Khan (Member)

Mr. Tajammal H. Bokharee (Member)

Mr. Gul Nawaz (Member)

COMPANY SECRETARY: Sheikh Muhammad Shakeel FCA

CHIEF FINANCIAL OFFICER:Syed Manzar Hasan FCA

AUDITORS:M/s Yousaf Adil Saleem & co.

Chartered Accountants

LEGAL ADVISORS:M/s Hassan & Hassan Advocates

BANKERS:Bank Alfalah Limited

Bank of Punjab

Deutsche Bank


Faysal Bank Limited

KASB Bank Limited

Standard Chartered Bank

My Bank Limited

National Bank of Pakistan

NIB Bank Limited

Royal Bank of Scotland Limited




Production Quality Customer loyalty Distribution channels Technological Skills Leading brands

Technological advances Tax increases Changes in government

politics New distribution

channels

Technological advances Lower personal taxes Changing customer

tastes New distribution

channels

Heavy Debt

Existing workload too great

STRATEGY AND STRATEGIC GOALS:

To excel in providing engineering goods and services through continuous improvement.

To provide quality products and services to the complete satisfaction of our customers and maximize returns for all stakeholders through optimal use of resources.

To focus on personal development of our HR to meet future challenges.

To promote good governess corporate values and a safe working environment with a strong sense of social responsibilities.


HUMAN RESOURCE MANAGEMENT: Human Resource Management is the function

within an organization that focuses on recruitment and selection, learning and development, performance management and organizational development and providing direction for the people who work in the organization.

HIERACHY:

G.M. HR


ManagerRecruitment and

Selection

HR Executive

HR Executive

ManagerPerformance and

Compensation

HR ExecutiveHR Executive

ManagerLearning and Development

HR Executive HR ExecutiveHR Executive

HR Executive

NUMBER OF MANAGERS & WORKERS:

HR department work under two divisions i.e. Appliances and Power division and about 850 managers are in the Company. 4000 workers are working in the Company.

GRADE CRITERIA:

Managers of company are divided into the following grades.

i. Junior Executiveii. Executive 3

iii. Executive 2iv. Executive 1v. Manager 1

vi. Manager 2vii. Manager 3

viii. Manager 4ix. Manager 5x. Manager 6

VISION:

To achieve excellence through innovative HR practices and continuously exceeding our PEOPLE expectations.

To manage talent and build capabilities of our people thus enabling them to deliver sustained performance.


MISSION:

To facilitate them in creating a collaborative work environment that develops a culture of continuous learning.

PROCESS OF HR:

1. Recruitment and Selection.2. Learning and Development.3. Performance Management.4. Organizational Development.

RECRUITMENT AND SELECTION:

Recruitment and selection process is a process in which company hire the persons for the required job. The Company takes two steps for hiring.

i. Employee Requisition Process.ii. HR (Recruitment and Selection).

i. Employee Requisition Process:

In this process the Company use Man Power Requisition Form with the help of which they hire the persons for the jobs. Requisition form contains Title of position, Grade, No. of vacancies, Education, Experience, and Age etc.

ii. HR (Recruitment and Selection):

First of all the Company advertised for the new vacancies of the Company. PEL make advertisement through Red communication which takes from them 350000 per advertisement then they


pick data of the candidates using software which is called RMS.

Then they done short listening.

After short listening they do telephoning screening.

Then HR manager take interviews of the candidates.

After interviews technical interviews are done by HR.

Then they finally hire the persons for the job.

Required Documents:

Offer Letter (1 page) Employment Form. Joining Form. Appointment Form (2 pages) Orientation (1 page) Placement.

LEARNING AND DEVELOPMENT:

Learning and development is basically the name of Training and Development. PEL change the name of training and development process into Learning and Development last year. Learning and Development divided into two steps.

1. Need Analysis/performance Analysis.2. Programs.


1. Need Analysis/Performance Analysis:

In need analysis the Company analysis the performance of the staff. They analyses through

i. Observation.ii. Interviews.

iii. Meetings etc.

2. Training Programs: There are two programs run by PEL for providing training to the

managers and employees of the Company.

i. OEP. (Open Enrolment Program)ii. PCP. (PEL Customized Program)

i. OEP: (Open Enrolment Program)

PEL uses Open Enrolment Program in which 1 to 3 persons of the Company recommended by Head of Department for external training. OEP is an outhouse training program. The trainers charge 50,000 per day which is given by the management of the Company.

ii. PCP: (PEL Customized Program)

PEL Customized Program is a training body within the Company. PCP is an in house training program. They do course material preparation in this program to their employees. Company chooses 60 persons for this which has been given the training of 1 day.


After giving one day training to the employees Training Evaluation Program is done in which they use training evaluation form.

Then they make analysis.

PERFORMANCE MANAGEMENT:

The Company evaluates the performance of the employees. For this purpose they use software which is called performance management development program (PMDP). Performance Management Development Program is such software which consists of goal setting of the managers. The Company takes following steps:

Meeting / Interviews by HOD (Goal setting of 850 managers) After 6 months review of goals and self learning. After 1 year appraisal.

Criteria of Goal setting:

Goal setting 60% (4 Goals of HR Executive Manager) Self learning 40%

ORGANIZATIONAL DEVELOPMENT:

In organizational development the Company takes steps to change the culture and for this purpose they arrange seminars, fairs, trips, business dinners etc.


BENEFITS:

1. Overtime facility:

Overtime facility is given to the employees but in these days they are not providing this facility due to certain circumstances.

2. Medical facility:

Unlimited Medical facility is provided to the employees and managers but only for wife and children not for the whole family.

3. Mess facility:

Mess facility is provided to managers only and they pay 1000 per month for this facility.

There is a workers canteen in the Company and they pay 1.5 rupees per day for this facility.

4. Mobile facility:

Mobile facility is only provided to the managers up to 1400.

5. Provident fund:

Company also provides provident fund facility to the managers. The amount of provident fund is deducted from the salaries of the managers which is paid after the retirement.

6. Bonus:

3 bonuses are provided on basic salary to every person per year.


7. Leaves facility:

Three types of leaves are provided to all the employees by the Company.

Sick leave. Paid leave. Casual leave.

OPERATIONAL DEPARTMENT:

Operational department of the Company manage the operational system of the company. The Operational Manager manages the material, quality and cost of the products.

FINANCE DEPARTMENT:

Finance department of the Company manages the financial system of the Company. The financial system is composed of consumers, manufacturers and distributors. The financial manager manages the financial system and provides or raises funds for the purpose of the business.

MARKETING DEPARTMENT:

Marketing department of the Company manages the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, services, organizations, and events to create and maintain relationships that will satisfy individual and organizational objectives. The marketing manager is responsible for formulating, planning, executing and evaluating the marketing function.


SALES DEPARTMENT:

Sales department of the Company manages the sales functions of the business. Sales manager works for enhancement of sales. The manager is responsible to achieve quantitative sales goals.

CONCLUSION:

Pak Elektron Limited’s capabilities in the electronic sector are well recognized. Its experts provide us a wide range of products which includes appliances and power products. Its products are matchless in quality and standard and these products fulfill the needs and wants of the customers.

SUGGESTIONS:

PEL should reduce its heavy debt to minimize the risk. It should promote equity financing in the business. Workers salaries should be increased Incentives and compensation should be provided to the

employees working in the organization.


HR Department

Sales Department

Operational Department

Marketing Department

Finance Department


HR Department

Sales Department



Finance Department


HR Department

Sales Department



Finance Department


PEL

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